MacBook Air periodically 'forgets' its connection to WPA network

I'm hoping I can gain some insight into a persistent and annoying glitch I'm having with wireless on my brand new MB Air.
At home, we use a new AE base station for internet access and it works flawlessly (so far). At work, we have a linksys router using WPA encryption. I connect via DHCP. I am able to connect, using the right password, and everything initially works as well as it does on my iMac, which also connects wirelessly.
However, after a couple of minutes all of my internet services abruptly go away. Shared volumes are lost and I am unable to open any web pages. However, my airport indicates that I am still connected to the router. Turning airport off and back on temporarily relieves the problem, which always resurfaces in a minute or two.
I'm guessing there's some sort of power-saving feature at work here. But I've poked through every system setting I can find and have not found the answer.
With advance thanks for your help,
EB

Many thanks for the reply but it showed an ethernet connection before I ever migrated anything...ie new out of the box. The AppleCare guys weren't so surprised...apparently have seen it on other boxes too. They talked me through adding airport to the device list and we got that working. They had a plausible explanation on why it did that but I was so happy to see an airport connection that (as I am sure you would expect) I didn't pay enough attention to repeat it accurately here. What they could not resolve was the repeated dropping of the connection (all this before I migrated.) I reinstalled OS X unsuccessfully 3 times, with apple care's help, before giving up and putting disk 2 in without a prompt which apparently completed the install. Apple Care seemed happy with that.
I migrated by myself following all prompts and I am sure you may be correct and I screwed that up somehow but it does not explain the hardware issues I had out of the box, brand new, unaltered by me and not of my making. Which is why I queried the hardware.
many thanks again for your suggestions
The migration was after all this and I did it on my own, following all instructions and prompts

Similar Messages

  • My macbook air does not automatically connect to my network when i go on safari

    I just replaced the hard drive in my macbook air, now when I try to log on to safari, it says I am not connected to my wireless network and I have to go to system preferences and pick my network and log on. Even though I lock the changes after I log off and come back I have to do it all over again. Any suggestions?

    WiFi, Internet problems, possible solutions

  • Macbook Air 2013 model stopped connecting to the wireless network

    My 2013 MacBook Air has suddenly stopped connecting to my network. It is often intermittent and will kick me off the network if anyone else is connected. I think it is something to do with my Linksys router and the new Apple Airport card.
    Do I need to get a new router and if so do I need the Apple Wireless router?
    Andrew

    Work through the steps in http://support.apple.com/kb/TS1398 and see that brings it back.

  • MacBook Air keeps trying to connect to old server

    My new MacBook Air, just like its predecessor iBook, keeps trying to connect to an old server which I am not using (having moved to a different continent!). I have tried deleting it using Finder - Go - Conneact to Server, but it persists. It flashes up the error messaage: "There was a problem connecting to the server XXX. The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again." I have done all this, but it makes no difference. Can you help please? I use a Time Capsule as my router, with an AirPort Express booster in another room, and my main iMac desktop does not have this problem. The old network was in use in the UK, and I will want to connect to it there when I visit from time to time.
    Many thanks
    John

    Check the Login Items in the Users & Groups section of system Preferences for a reference to this old server. If it is there highlight it and click the Minus ( - ) button.

  • My MacBook Air says it in connected to my wifi, but my wifi signal has a "!" sign on it. My computer will not allow internet access, help?

    My MacBook Air says it in connected to my wifi, but my wifi signal has a "!" sign on it. My computer will not allow internet access, help?

    When you see an exclamation point in the Wi-Fi menu, from the menu bar, select
     ▹ System Preferences... ▹ Network
    Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
    Assuming that you've ruled out those possibilities, restart the computer and try again. If there's no change, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click  Applyand test.
    If there's still no connection, and if you have control of the router, compare its settings to Apple's recommendations. Some third-party routers may be incompatible in 802.11b/g/n radio mode. Try setting the mode to 802.11n only.

  • How do i connect my MacBook Air to a Printer on my Wireless Network

    How do i connect my MacBook Air to a Printer on my Wireless Network ? The printer is connected to a PC running Windows 7. That PC is connected to my Wireless Network. MacBook connects fine to Network, but can't find Printer.

    Hi Kappy,
    Thanks for your response. I followed your instructions (for Mac OS 10.6.7). It seemed to set up OK, but when I tried to print I kept getting the following Failure Message "Session Setup failed : NT_Status_Invalid_Parameter".
    When I get the "Advanced Window" should I enter anything into the "Location" field ? Maybe I am not entering the correct Workgroup, Server or Sharename ? Is there a way to make sure all of that is correct ? I went on to the computer that the printer is connected to and verified all of that, but am not sure I looked in the right places.
    When I print via my Home Network from another Windows 7 Computer to the same PC, it works fine. I just can't get it to Print from my MacBook Air.
    I thought of using the IP Address. How do I find the IP address of the Computer that is connected to the Printer ? Is it what they call the IPv4 Address, or the IPv4 Default Gateway ?
    Appreciate any help you can provide.

  • My macbook air does not automatcially connect to wifi any longer when i turn on from sleep, how can i make it connect automatically again

    My macbook air will no longer connect to my wifi automatically, I have changed the preferences to automatically selecr known networks but everytime i open the macbook air or after i restart the macbook, i will need to manually l select the wifi. How do I re-config to automatically connect to my wifi. Thanks

    Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved. Make sure the box marked
    Remember networks this computer has joined
    is checked.
    2. Follow the instructions in this support article under the heading
    Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
    3. Reset the PRAM.
    4. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
    5. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
    6. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
    7. Repair permissions on the startup volume.
    8. Turn off Bluetooth and test.
    9. Reset the System Management Controller.
    10. This step shouldn't be necessary, but has been advised by Apple Support in some cases, apparently as a workaround for a bug. Open the Energy Saver pane in System Preferences. If applicable, click the padlock icon in the lower left corner to unlock the settings. Enter your administrator login password when prompted.
    Select the Power Adapter tab and uncheck the boxes marked
    Wake for Wi-Fi network access
    and
    Enable Power Nap...
    if present. Then, if the computer is a MacBook, select the Battery tab and uncheck
    Enable Power Nap...
    11. Reinstall OS X.

  • I have a MacBook Air (10.8.2) connected to Canon MP530 printer.  I'm unable to scan documents as MP Navigator is not supported.   Any ideas on how to scan using this printer.

    I have a MacBook Air (10.8.2) connected to a Canon MP530 printer.    I am unable to scan documents as it appears my Mac does not support MP Navigator.   Any ideas?     I have made an inquiry to Canon but have not received any answers yet.

    Why do you say your MBA won't support it? MP Navigator for OS X 8 and the MP530 is available here. 

  • MacBook Air intermittently has issues connecting to websites when wireless shows connected to the internet. The pages show that I am offline, but I can ping Google DNS. Windows PC, iPhone and Android phone have no issue displaying the same web pages.

    MacBook Air intermittently has issues connecting to websites when wireless shows connected to the internet. The pages show that I am offline, but I can ping Google DNS. Windows PC, iPhone and Android phone have no issue displaying the same web pages.How do I solve this issue?

    Go step by step and test.
    1. Power off the router. Unplug it from the wall. Wait a while.
        Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
        Restart the computer.
        Start up in Safe Mode.
        http://support.apple.com/kb/PH14204
    2. Empty Caches
        Safari > Preference > Advanced
        Checkmark the box for "Show Develop menu in menu bar".
        Develop menu will appear in the Safari menu bar.
        Click Develop and select "Empty Caches" from the dropdown.
    3. Deselect Proxies if selected.
        System Preference > Network > Advanced  > Proxies Tab
        Under "Select Protocol", uncheck any box if selected.
        Click "OK" then  "Apply”.

  • Hello ,, i have a macbook air and forget it's password

    I have a macbook air ,, and forget it's password ,, i was reset the password but when i open my device a got an alert that ask me the keychain password could support me please

    OS X 10.7 Lion, 10.8 Mountain Lion & 10.9 Mavericks
    Reset Password starting from Recovery HD
    In the keychain password dialog box that appears, select  "Create New Keychain".
    Best.

  • HI!  I have a new macbook air but having difficulty connecting to a router if I am about 10 meters away.  My iMac, iPad, iPhones and iPods can connect easily.  Is there something that I need to configure?  I have no issues if I am close to it.  Thank you!

    HI!  I have a new macbook air but having difficulty connecting to a router if I am about 10 meters away.  My iMac, iPad, iPhones and iPods can connect easily.  Is there something that I need to configure?  I have no issues if I am close to it.  Thank you!

    Hello, If you are dealing with one of the really thin iMac's that have no superdrive, then the superdrive icon should not appear on the desktop when you plug it in, but when you put in a disk (CD, DVD, etc.) that should appear. If you go into disk utility, and look at superdrive, that should be clickable and not grayed out when you have it plugged in. If this does not show up in disk utility, go to Apple, and ask to speak to their supervisor, speaking to a customer service agent is like talking to a potato, nothing gets done. Good Luck!

  • How do.I restart macbook.air after forgetting password

    how do.I restart macbook.air after forgetting password

    Forgot Your Account Password
    For Lion, Mountain Lion, or Mavericks
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see:
           Reset a Mac OS X 10.7 Lion Password
           OS X Mountain Lion- Reset a login password,
           OS X Mavericks- Solve password problems,
           OS X Lion- Apple ID can be used to reset your user account password.
    For Snow Leopard and earlier with installer DVD
         Mac OS X 10.6- If you forget your administrator password,
         OS X- Changing or resetting an account password (Snow Leopard and earlier).
    For Snow Leopard and earlier without installer DVD
        How to reset your Mac OS X password without an installer disc | MacYourself
        Reset OS X Password Without an OS X CD — Tech News and Analysis
        How To Create A New Administrator Account - Hack Mac

  • MacBook Air Camera is not connected after mac OS update

    MacBook Air Camera is not connected after mac update
    I have a MacBook Air OS X version - 10.9.4 . I updated my mac 1 week before but todayI check that my mac in built camera is not working Even I try to check in this thing in all the apps. Please provide  the way how to sort out this issue asap.

    Use the suggestions here: http://support.apple.com/kb/HT2090
    The SMC reset often fixes your problem.
    Be sure you follow the instructions for your particular Mac model.
    If your problem continues, restart Mac.  Then download and install OS X Mavericks 10.9.4 Update (Combo).
    If that does not correct the problem, reinstall Mac OS X.
    If nothing else works, contact your Apple Service provider or Apple MacBook Support for help.

  • TS4611 I have just received my second MacBook Air 11" the Wifi connection keeps dropping. Also after 3 meters away it keeps searching for network! It is the second try and the same issue. Will Apple ever come up with a solution?

    I have just received my second MacBook Air 11" the Wifi connection keeps dropping. Also, after 3 meters away from the rooter it keeps searching for network! It is the second try and the same issues. Will Apple ever come up with a solution? There is a program pack for the connection issue but I cannot believe that this computer wifi keeps connected only while nearby the rooter!

    Applied this update?
    http://support.apple.com/kb/TS4611?viewlocale=en_US&locale=en_US
    If the update is installed aready, you may have to wait until OS X 10.8.5
    update if and when it is relased.
    Best.

  • I just started my Macbook air the first time, connected it with my wlan and know it asks me for a password and it does not accept the only password I know, what can I do?

    I just started my Macbook air the first time, connected it with my wlan and know it asks me for a password and it does not accept the only password I know, what can I do?

    It needs the user password for the wireless router, that would have been set by whomever installed the router, if that was you then try to find the password. If you can not find the password reset the router to factory default and set it up again.

Maybe you are looking for