Macbook Air running extremely slow - kernel_task at 300% cpu usage
I purchased my Macbook Air roughly 15 months ago and it's performance has constantly been impressive since I purchased it - until roughly a fortnight ago. I came home from work one afternoon and it was running at a snails pace. I had recently upgraded to Yosemite though I'm unsure if this had anything to do with it. I had also recently installed FitBit software to sync to my new FitBit flex.
It has continued to run in this manner constantly since the problem began. It is ridiculously slow, every single request takes a very long time to respond. Logging in takes forever. When I click on an app to open it, the icon bounces for 30 seconds or more, and it's not a smooth bounce either, it's quite a jagged bounce!
I'm hoping someone is able to provide some advice, guidance or help. The laptop is no longer covered by the 12 month Manufacturer Warranty, and I did not purchase an Apple Care plan as no Apple product I've owned before has experienced issues like this.
This whole experience is killing me! I'm suspecting hardware failure and I'm just so sad that this could happen to the laptop I've loved so much since I bought it!
The problem:
The kernel_task process is constantly running at 300% or higher cpu usage, with Activity Monitor indicating the processor is being maxed out by a system task. Also, the laptop's fan is constantly running at full capacity - from the moment the laptop turns on, or wakes up.
What I think the problem might be:
As a result of many, many Google searches, it appears that this behaviour may be due to the Macbook Air thinking it is overheating - and I will clarify here that it certainly is not. It is cool to touch, always, when this problem occurs. (yet the fan is almost taking off!). As a result of the MacBook Air thinking it's overheating, it not only is running the fan at a very high RPM (confirmed with iStat), but it also is intentionally choking the system with 'simple requests' in attempt to cool the computer down. Apparently this is a built-in feature of OS X. The kernel has priority over user tasks, causing all user tasks to be granted a lower priority, causing the computer to run INCREDIBLY SLOW. Even as I'm typing this, I'm about two sentences ahead of what is showing on the screen!
Steps I have taken:
- Read widely across the internet with every possible relevant search term I can think of
- Downloaded iStat to see if any of the temperatures are too high (they all seemed fine..)
- Disabled Bluetooth and Wifi. (no change)
- Reset SMC (multiple times.., no change)
- Reset PRAM (multiple times.., no change)
- Drained the battery completely (2 or 3 times, no change)
- Install Windows 7 on BootCamp in attempt to bypass the issue (CPU usage was 100% constantly in Windows also)
- Uninstalled FitBit software (no change..)
- Uninstalled other software I did not need (no change..)
- Attempt to boot into Safe Mode / Recovery Mode (even in this modes, the same thing is happening)
- Repaired Disk Permissions
- Backed up all personal data
- Used the built-in Internet Recovery mode to format my Macintosh HD and re-install a fresh copy of OS X (Mountain Lion). (no change…)
- Re-upgrade to Yosemite (no change..)
I've downloaded EtreCheck and here is the output:
Problem description:
OS X is running incredibly slow. kernel_task process is constantly using 300% and upward CPU usage.
EtreCheck version: 2.1.5 (108)
Report generated 20 December 2014 3:38:49 PM AEST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2013) (Verified)
MacBook Air - model: MacBookAir6,1
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 - VRAM: 1024 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.8.5 (12F45) - Uptime: 1:24:6
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 120.47 GB (106.42 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
User Login Items: ℹ️
uTorrent Application (/Applications/uTorrent.app)
Internet Plug-ins: ℹ️
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
17% WebProcess
16% storeagent
15% Safari
9% WindowServer
9% repair_packages
Top Processes by Memory: ℹ️
404 MB repair_packages
395 MB WebProcess
129 MB Safari
86 MB App Store
64 MB Finder
Virtual Memory Information: ℹ️
1.77 GB Free RAM
1.76 GB Active RAM
140 MB Inactive RAM
623 MB Wired RAM
425 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 13, 2014, 09:47:32 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-214732_[redacted].panic [Details]
Dec 13, 2014, 08:31:50 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-203150_[redacted].panic [Details]
Dec 13, 2014, 04:54:18 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-165418_[redacted].panic [Details]
Dec 13, 2014, 07:05:03 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-070503_[redacted].panic [Details]
Dec 20, 2014, 02:15:38 PM Self test - passed
Hi,
I have an update so I thought I would share in case any other users are experiencing a similar problem.
I made an appointment with the Genius Bar at the Apple Store.
I went in and they ran a thorough diagnostic check on my Macbook Air and determined that the sensors were indeed faulty - several were providing no information "No reading" instead of providing a temperature. Thus, the Air was unaware of the temperature across multiple components.
Despite the laptop being outside the 12 Month Manufacturer Warranty, the Apple Store determined that it was covered under warranty through Australian Consumer Law - the laptop is now in for a complete repair under warranty at no cost to myself.
I couldn't be happier.
Similar Messages
-
Macbook Air running extremely slow
I purchased my Macbook Air roughly 15 months ago and it's performance has constantly been impressive since I purchased it - until roughly a fortnight ago. I came home from work one afternoon and it was running at a snails pace. I had recently upgraded to Yosemite though I'm unsure if this had anything to do with it. I had also recently installed FitBit software to sync to my new FitBit flex.
It has continued to run in this manner constantly since the problem began. It is ridiculously slow, every single request takes a very long time to respond. Logging in takes forever. When I click on an app to open it, the icon bounces for 30 seconds or more, and it's not a smooth bounce either, it's quite a jagged bounce!
I'm hoping someone is able to provide some advice, guidance or help. The laptop is no longer covered by the 12 month Manufacturer Warranty, and I did not purchase an Apple Care plan as no Apple product I've owned before has experienced issues like this.
This whole experience is killing me! I'm suspecting hardware failure and I'm just so sad that this could happen to the laptop I've loved so much since I bought it!
The problem:
The kernel_task process is constantly running at 300% or higher cpu usage, with Activity Monitor indicating the processor is being maxed out by a system task. Also, the laptop's fan is constantly running at full capacity - from the moment the laptop turns on, or wakes up.
What I think the problem might be:
As a result of many, many Google searches, it appears that this behaviour may be due to the Macbook Air thinking it is overheating - and I will clarify here that it certainly is not. It is cool to touch, always, when this problem occurs. (yet the fan is almost taking off!). As a result of the MacBook Air thinking it's overheating, it not only is running the fan at a very high RPM (confirmed with iStat), but it also is intentionally choking the system with 'simple requests' in attempt to cool the computer down. Apparently this is a built-in feature of OS X. The kernel has priority over user tasks, causing all user tasks to be granted a lower priority, causing the computer to run INCREDIBLY SLOW. Even as I'm typing this, I'm about two sentences ahead of what is showing on the screen!
Steps I have taken:
- Read widely across the internet with every possible relevant search term I can think of
- Downloaded iStat to see if any of the temperatures are too high (they all seemed fine..)
- Disabled Bluetooth and Wifi. (no change)
- Reset SMC (multiple times.., no change)
- Reset PRAM (multiple times.., no change)
- Drained the battery completely (2 or 3 times, no change)
- Install Windows 7 on BootCamp in attempt to bypass the issue (CPU usage was 100% constantly in Windows also)
- Uninstalled FitBit software (no change..)
- Uninstalled other software I did not need (no change..)
- Attempt to boot into Safe Mode / Recovery Mode (even in this modes, the same thing is happening)
- Repaired Disk Permissions
- Backed up all personal data
- Used the built-in Internet Recovery mode to format my Macintosh HD and re-install a fresh copy of OS X (Mountain Lion). (no change…)
- Re-upgrade to Yosemite (no change..)
I've downloaded EtreCheck and here is the output:
Problem description:
OS X is running incredibly slow. kernel_task process is constantly using 300% and upward CPU usage.
EtreCheck version: 2.1.5 (108)
Report generated 20 December 2014 3:38:49 PM AEST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2013) (Verified)
MacBook Air - model: MacBookAir6,1
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 - VRAM: 1024 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.8.5 (12F45) - Uptime: 1:24:6
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 120.47 GB (106.42 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
User Login Items: ℹ️
uTorrent Application (/Applications/uTorrent.app)
Internet Plug-ins: ℹ️
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
17% WebProcess
16% storeagent
15% Safari
9% WindowServer
9% repair_packages
Top Processes by Memory: ℹ️
404 MB repair_packages
395 MB WebProcess
129 MB Safari
86 MB App Store
64 MB Finder
Virtual Memory Information: ℹ️
1.77 GB Free RAM
1.76 GB Active RAM
140 MB Inactive RAM
623 MB Wired RAM
425 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 13, 2014, 09:47:32 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-214732_[redacted].panic [Details]
Dec 13, 2014, 08:31:50 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-203150_[redacted].panic [Details]
Dec 13, 2014, 04:54:18 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-165418_[redacted].panic [Details]
Dec 13, 2014, 07:05:03 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-070503_[redacted].panic [Details]
Dec 20, 2014, 02:15:38 PM Self test - passedHi,
I have an update so I thought I would share in case any other users are experiencing a similar problem.
I made an appointment with the Genius Bar at the Apple Store.
I went in and they ran a thorough diagnostic check on my Macbook Air and determined that the sensors were indeed faulty - several were providing no information "No reading" instead of providing a temperature. Thus, the Air was unaware of the temperature across multiple components.
Despite the laptop being outside the 12 Month Manufacturer Warranty, the Apple Store determined that it was covered under warranty through Australian Consumer Law - the laptop is now in for a complete repair under warranty at no cost to myself.
I couldn't be happier. -
Problem description:
My Macbook air runs very slow since installed Yosemite a few days ago
EtreCheck version: 2.0.6 (91)
Report generated October 24, 2014 at 12:07:13 GMT+3
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Verified)
MacBook Air - model: MacBookAir5,2
1 2 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:15:57
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 249.77 GB (28.85 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
/Library/Extensions
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.4) Support
Startup Items: ℹ️
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[invalid?] com.cisco.anyconnect.gui.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[invalid?] com.teamviewer.teamviewer.plist Support
[invalid?] com.teamviewer.teamviewer_desktop.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[loaded] com.teamviewer.Helper.plist Support
[invalid?] com.teamviewer.teamviewer_service.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.parallels.mobile.startgui.launchagent.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Moveslink2 Application (/Applications/Moveslink2.app)
Quicksilver Application (/Applications/Quicksilver.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Dropbox UNKNOWN (missing value)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
OpenIE
Facebook Photo Zoom
Translate
1-ClickWeather
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% WindowServer
1% fontd
1% Google Drive
0% Microsoft Database Daemon
0% AppleSpell
Top Processes by Memory: ℹ️
180 MB Google Drive
86 MB mds_stores
86 MB SyncServicesAgent
86 MB Google Chrome
86 MB Finder
Virtual Memory Information: ℹ️
2.25 GB Free RAM
2.84 GB Active RAM
2.56 GB Inactive RAM
936 MB Wired RAM
3.88 GB Page-ins
74 KB Page-outsYou have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
-
Ever since my upgrade to lion 10.7.3, and iCloud, my macbook is running extremely slow. What can I do? It doesn't seem like my contacts are pushing through to the computer from iPhone.
Then your basic issues are: too little RAM, incompatible software, dysfunctional installation.
Add more RAM or kill as many programs that you use until the computer is running normally.
See App Compatibility Table - RoaringApps. Upgrade any old software.
Reinstall OS X:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it isthree times faster than wireless. -
I made an account just for this. My macbook pro is extremely slow, but only some of the time. When I normally browse it isn't that bad, but using any flash application or playing any game results in a 100-400 (sometimes 350%) CPU usage of the flashplayer. When I play a game something called kernel_task or mdworker take up a lot as well. Here's my EtreCheck, if it helps.
EtreCheck version: 1.9.15 (52)
Report generated September 20, 2014 at 3:20:33 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.5 (13F34) - Uptime: 0 days 0:41:46
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (219.29 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Razer Razer Mamba
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.7) Support
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
[not loaded] com.logmein.hamachi (1.0) Support
[loaded] com.manycamllc.driver.ManyCamDriver (0.0.9 - SDK 10.5) Support
[loaded] com.razer.common.razerhid (1.6 - SDK 10.6) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
[loaded] com.anchorfree.ajaxserver.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
Launch Agents: ?
[running] com.razer.common.rzcoreengine.plist Support
[running] com.razer.mambaIIdaemon.plist Support
User Launch Agents: ?
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ?
None
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
DirectorShockwave: Version: 11.6.6r636 Support
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ? (this was when the game was not running)
64% LolClient
7% WindowServer
7% LoLPatcher
6% firefox
4% hidd
Top Processes by Memory: ? (same as above)
406 MB LolClient
270 MB firefox
111 MB com.apple.IconServicesAgent
49 MB WindowServer
45 MB Finder
Virtual Memory Information: ?
983 MB Free RAM
1.49 GB Active RAM
693 MB Inactive RAM
893 MB Wired RAM
525 MB Page-ins
0 B Page-outsHere is an example of high CPU usage by the way.
-
Hello
When I open my macbook it is running extremely slow - especially once I launch safari. It can take minutes to load a page or for a page I am already typing on to even respond. I have pasted below part of my log from the application - Console. I have not included all of it as it was 7 pages long but please let me know if you need further information. Thank you for any help!
7/01/14 4:01:54 AM mDNSResponder[18] mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) starting
7/01/14 4:01:54 AM com.apple.SecurityServer[24] Session 0x5fbff962 created
7/01/14 4:01:54 AM com.apple.SecurityServer[24] Entering service
7/01/14 4:01:54 AM kernel AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
7/01/14 4:01:54 AM kernel AGC: 2.10.6, HW version=1.9.21, flags:0, features:20600
7/01/14 4:01:54 AM kernel Previous Shutdown Cause: 5
7/01/14 4:01:55 AM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
7/01/14 4:01:56 AM kernel NVDANV50HAL loaded and registered.
7/01/14 4:01:56 AM kernel DSMOS has arrived
7/01/14 4:01:56 AM configd[14] bootp_session_transmit: bpf_write(en1) failed: Network is down (50)
7/01/14 4:01:56 AM configd[14] DHCP en1: INIT-REBOOT transmit failed
7/01/14 4:01:56 AM configd[14] network configuration changed.
7/01/14 4:01:56 AM configd[14] setting hostname to "Ashlee-Robertsons-MacBook-Pro.local"
7/01/14 4:02:00 AM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
7/01/14 4:02:02 AM kernel en1: 802.11d country code set to 'DE'.
7/01/14 4:02:02 AM kernel en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
7/01/14 4:02:02 AM bootlog[53] BOOT_TIME: 1389029506 0
7/01/14 4:02:07 AM blued[16] Apple Bluetooth daemon started
7/01/14 4:02:07 AM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
7/01/14 4:02:07 AM kernel Auth result for: e0:46:9a:18:22:10 MAC AUTH succeeded
7/01/14 4:02:07 AM kernel AirPort: Link Up on en1
7/01/14 4:02:08 AM kernel AirPort: RSN handshake complete on en1
7/01/14 4:02:09 AM configd[14] network configuration changed.
7/01/14 4:02:09 AM /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[41] Login Window Application Started
7/01/14 4:02:09 AM com.apple.usbmuxd[33] usbmuxd-323.1 on Oct 3 2013 at 12:43:24, running 64 bit
7/01/14 4:02:10 AM com.eltima.ElmediaPlayer.daemon[60] Elmedia Player: Driver launched... Error code 0
7/01/14 4:02:10 AM org.apache.httpd[28] httpd: Could not reliably determine the server's fully qualified domain name,
7/01/14 4:02:10 AM rooksd[59] 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
7/01/14 4:02:10 AM rooksd[59] kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
7/01/14 4:02:10 AM rooksd[59] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
7/01/14 4:02:10 AM rooksd[59] Window Server is not available.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 -MacBook-Pro.local rooksd[59] <Warning>: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 -MacBook-Pro.local rooksd[59] <Error>: kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 -MacBook-Pro.local rooksd[59] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 Ashlee-Robertsons-MacBook-Pro.local rooksd[59] <Warning>: Window Server is not available.
7/01/14 4:02:10 AM rooksd[59] kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
7/01/14 4:02:10 AM rooksd[59] Window Server is not available.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 MacBook-Pro.local rooksd[59] <Error>: kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 -MacBook-Pro.local rooksd[59] <Warning>: Window Server is not available.
7/01/14 4:02:09 AM kernel Stat: 6/6
7/01/14 4:02:11 AM com.apple.launchd[1] (com.apple.xprotectupdater[31]) Exited with exit code: 252
7/01/14 4:02:11 AM com.apple.SecurityServer[24] Session 0x424912 created
7/01/14 4:02:11 AM com.apple.SecurityServer[24] Session 0x424912 attributes 0x30
7/01/14 4:02:12 AM loginwindow[41] Login Window Started Security Agent
7/01/14 4:02:12 AM WindowServer[86] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
7/01/14 4:02:12 AM SecurityAgent[108] Showing Login Window
7/01/14 4:02:14 AM rooksd[59] Window Server is not available.
7/01/14 4:02:14 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:14
7/01/14 4:02:14 AM rooksd[59] Window Server is not available.
7/01/14 4:02:19 AM rooksd[59] Window Server is not available.
7/01/14 4:02:19 AM rooksd[59] Window Server is not available.
7/01/14 4:02:19 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:19
7/01/14 4:03:01 AM StatusMenu[152] Attempting to monitor /Library/Application Support/WDSmartWare
7/01/14 4:03:01 AM StatusMenu[152] Monitoring /Library/Application Support/WDSmartWare
7/01/14 4:03:06 AM rapportd[145] *** __NSAutoreleaseNoPool(): Object 0x2816cb0 of class NSCFString autoreleased with no pool in place - just leaking
7/01/14 4:04:26 AM kernel Safari (map: 0x8dc80a4) triggered DYLD shared region unnest for map: 0x8dc80a4, region 0x7fff88a00000->0x7fff88c00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
7/01/14 4:07:52 AM [0x0-0x15015].com.apple.Safari[167] at sun.plugin2.main.server.MozillaPlugin.getCachedSiteData(MozillaPlugin.java:504)
7/01/14 4:07:53 AM [0x0-0x15015].com.apple.Safari[167] Exception in thread "main" java.lang.NullPointerException
7/01/14 4:07:53 AM [0x0-0x15015].com.apple.Safari[167] 2014-01-07 04:07:53.784 PluginProcess[189:903] *** __NSAutoreleaseNoPool(): Object 0x300140 of class NSCFDictionary autoreleased with no pool in place - just leaking
7/01/14 4:09:12 AM kernel (default pager): [KERNEL]: Switching ON Emergency paging segment
7/01/14 4:09:16 AM kernel (default pager): [KERNEL]: System is out of paging space.
7/01/14 4:12:11 AM kernel (default pager): [KERNEL]: Switching ON Emergency paging segment
7/01/14 4:12:56 AM /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[149] No valid tickets, timing out
7/01/14 4:13:56 AM kernel (default pager): [KERNEL]: System is out of paging space.
7/01/14 4:21:45 AM kernel (default pager): [KERNEL]: Recovered emergency paging segment
7/01/14 4:23:41 AM Safari[192] IPCClient: Server port 0 is invalid; looking it up again...Start by removing "Rapport" and "Elmedia Player," both of which are much worse than useless. If there's no improvement, post again.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button.
Back up all data before making any changes.
You will generally have to reboot in order to complete an uninstallation. Until you do that, the uninstallation may have no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software. -
Macbook Pro running extremely slow
While still on Mavericks my Macbook Pro 13 mid 2010 (2.4 Intel core 2 duo) sporadically began running extremely slow functions, even the mouse cursor moved in jolts and steps, to type a word in google search engine I had to wait a few seconds after being typed for the word to appear on screen. The internal speaker volume responds 10 seconds after tapping the buttons on the keyboard. Videos are unplayable in netflix and other sites because picture freezes and runs in jolts and steps. Its Not the internet connection or the streaming.
I upgraded to Yosemite to see if this would fix the problem, I upgraded the darned adobe flashplayer believing maybe I needed the latest software available for my programs for the computer to run smoothly. I upgraded the RAM to 8GB from 4GB and did not fix the problem. I have more than half of the 500GB hard drive with free space. I'm getting a Java Runtime Environment download prompt to view properly something every time I boot the computer. The "slowness" comes and goes. But it gets more frequent and worse each day. I can't work. Could it be some type of malware that makes the computer slow? I can't identify a specific malware to address and remove. Could it be that the fan isn't working properly and runs slow when its too hot?? Please HeLP!!a very good and quite current discussion on the issue is here > Mac slow after Yosemite 10.10.1 up-grade - kernel task? - the best of the best here in the forum weigh in here. - Feliz Navidad - ÇÇÇ
-
Macbook Pro running extremely slow since updating to Yosemite
Hello All,
I am new to the community and I'm hoping your pooled expertise can assist me with my issues. I went ahead and posted the results of my diagnostic scan below. My main concerns are that my Macbook Pro is now extremely slow after OSX updates. Also, laptop is running extremely hot to touch. I have mentioned other ongoing issues. I offer thanks in advance for any assistance.
Problem description:
Macbook Pro 13":
Purchased in mid-2010.
Most Recent Issue (Main Concern):
(1) I recently updated OS X from Mountain Lion to Maverick. Computer began running extremely slow and “jerky.”
(1.1) Shortly after this I updated to OS X Yosemite. Computer runs, and types, even slower than before.
Ongoing Issues (Greater than one year):
(1) Extremely short battery life (may last two hours on full charge)
(2) Macbook runs extremely hot to touch (fan runs continuously but can’t begin to keep it cool)
(3) SD Card reader doesn't recognize/open an SD card when inserted.
Lex Cschellings Requested the Following:
No obvious elements in the list.
This may well be a dying disk and/or a very bad battery.
Do following:
make a new etrecheck list and in the problem description put what Applications->Utilities->SystemInformation says about the battery (under the Power heading in the left panel): give cycle count and battery condition.
Then post the link in a new thread.
In the meantime the crash report is probably a French Dictionary issue (font? garcon garçon) you have installed, uninstall that and see if it happens again.
Lex
Battery Information is as follows:
Battery Information:
Model Information:
Serial Number: W00324SYZD3LA
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 165
Charge Information:
Charge Remaining (mAh): 3205
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 4350
Health Information:
Cycle Count: 987
Condition: Normal
Battery Installed: Yes
Amperage (mA): -2489
Voltage (mV): 11143
EtreCheck version: 2.1.5 (108)
Report generated January 4, 2015 at 11:09:57 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 1:57:26
Disk Information: ℹ️
ST9250315ASG disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Untitled (disk0s2) / : 249.20 GB (85.96 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.sbd.plist
[killed] com.apple.spindump_agent.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
11 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.google.Chrome.framework.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.7 [Support]
AdobePDFViewer: Version: 10.1.7 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Google Earth Web Plug-in: Version: 7.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% ARM
5% Google Chrome
2% launchservicesd
0% AppleSpell
0% WindowServer
Top Processes by Memory: ℹ️
90 MB Google Chrome
38 MB Google Chrome Helper
21 MB mds
17 MB WindowServer
17 MB System Information
Virtual Memory Information: ℹ️
25 MB Free RAM
952 MB Active RAM
944 MB Inactive RAM
578 MB Wired RAM
9.26 GB Page-ins
278 MB Page-outs
Diagnostics Information: ℹ️
Jan 3, 2015, 09:13:10 PM Self test - passedLex,
I'm not sure if I did this correctly, or if posting this is what you meant, but here is the DriveDX Health report.
### SYSTEM INFORMATION ###
Report Timestamp : January 6, 2015 3:09:15 PM CST
Report Timestamp (ISO 8601 format) : 2015-01-06T15:09:15
Application Name : DriveDx
Application Version : 1.3.0.444
App SubBuild : 0
Application Edition : 1
DriveDx Knowledge Base Revision : 1/1
Computer Name : <BLOCKED>
Host Name : <BLOCKED>
IP Address : <BLOCKED>
Computer Model : MacBookPro7,1
OS Boot Time : 2015-01-06T13:54:46
Time Since Boot : 01h 14m 29s
OS Name : Mac OS X
OS Version : 10.10.1
OS Build : 14B25
OS Kernel Version : Darwin 14.0.0
ATA Command Support Tolerance : verypermissive
N of drives with S.M.A.R.T support : 1
### DRIVE 1 OF 1 ###
Last Checked : January 6, 2015 2:59:53 PM CST
Last Checked (ISO 8601 format) : 2015-01-06T14:59:53
Advanced SMART Status : OK
Overall Health Rating : GOOD 100%
Overall Performance Rating : GOOD 100%
Issues found : 2
Serial Number : 5VCK3CCN
WWN Id : 5 000c50 029e6a4c3
Volumes : Untitled
Device Path : /dev/disk0
Total Capacity : 250.1 GB (250,059,350,016 Bytes)
Model Family : Seagate Momentus 5400.6
Model : ST9250315ASG
Firmware Version : 0008APM2
Drive Type : HDD 5400 rpm
Power On Time : 7,694 hours (10 months 20 days 14 hours)
Power Cycles Count : 4,772
Current Power Cycle Time : 1.2 hours
=== DEVICE CAPABILITIES ===
S.M.A.R.T. support enabled : yes
DriveDx Active Diagnostic Config : Seagate HDDs config [hdd.seagate]
Sector Logical Size : 512
Sector Physical Size : 512
Physical Interconnect : SATA
Removable : no
Ejectable : no
ATA Version : ATA8-ACS T13/1699-D revision 4
SATA Version : SATA 2.6, 1.5 Gb/s
Attributes Data Structure Revision : 10
SMART Command Transport (SCT) flags : 0x103f
SCT Status supported : yes
SCT Feature Control supported : yes
SCT Data Table supported : yes
Error logging capabilities : 0x1
Self-tests supported : yes
Offline Data Collection capabilities : 0x73
Offline Data Collection status : 0x0
Auto Offline Data Collection flags : 0x0
Bay # : 1
I/O Path : IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@A/AppleMCP89AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice
[Known device ]: yes
[Drive State Flags ]: 0xc0000000
[Last State Change Timestamp ]: 2015-01-06T14:52:48
[Last State Change Flags ]: 0x40000000
[Last State Change Diff Flags ]: 0x1
=== CURRENT POWER CYCLE STATISTICS ===
Data Read : 2.2 GB
Data Written : 768.4 MB
Data Read/Write Ratio : 2.91
Average Throughput (Read) : 2.6 MB/s
Average Throughput (Write) : 865.2 KB/s
Operations (Read) : 43,921
Operations (Write) : 28,114
Operations Read/Write Ratio : 1
Throughput per operation (Read) : 52.2 KB/Op
Throughput per operation (Write) : 28.0 KB/Op
Latency Time (Read) : 0 ns
Latency Time (Write) : 0 ns
Retries (Read) : 0
Retries (Write) : 0
Errors (Read) : 0
Errors (Write) : 0
=== PROBLEMS SUMMARY ===
Failed Indicators (life-span / pre-fail) : 0 (0 / 0)
Failing Indicators (life-span / pre-fail) : 0 (0 / 0)
Warnings (life-span / pre-fail) : 2 (2 / 0)
Recently failed Self-tests (Short / Full) : 0 (0 / 0)
I/O Errors Count : 0 (0 / 0)
Time in Under temperature : 0 minutes
Time in Over temperature : 0 minutes
=== IMPORTANT HEALTH INDICATORS ===
ID NAME RAW VALUE STATUS
5 Reallocated Sector Count 0 100% OK
197 Current Pending Sectors Count 0 100% OK
198 Offline Uncorrectable Sector Count 0 100% OK
199 UDMA CRC Error Count 20,154 100% Warning
=== TEMPERATURE INFORMATION (CELSIUS) ===
Current Temperature : 31
Power Cycle Min Temperature : 29
Power Cycle Max Temperature : 34
Lifetime Min Temperature : 0
Lifetime Max Temperature : 46
Recommended Min Temperature : 3
Recommended Max Temperature : 62
Temperature Min Limit : 0
Temperature Max Limit : 65
=== DRIVE HEALTH INDICATORS ===
ID | NAME | TYPE | UPDATE | RAW VALUE | VALUE | THRESHOLD | WORST | STATUS
1 Raw Read Error Rate Life-span online 0x173A0E 120 6 99 100% OK
3 Spin Up Time Pre-fail online 0 100 0 99 100% OK
4 Start Stop Count Life-span online 5,034 96 20 96 95.0% OK
5 Reallocated Sector Count Pre-fail online 0 100 36 100 100% OK
7 Seek Error Rate Pre-fail online 0x5391F35 79 30 60 100% OK
9 Power On Hours Life-span online 7,694 92 0 92 92.0% OK
10 Spin Retry Count Pre-fail online 0 100 97 100 100% OK
12 Power Cycle Count Life-span online 4,772 96 20 96 95.0% OK
184 End-to-End Error Life-span online 0 100 99 100 100% OK
187 Reported Uncorrect Life-span online 0 100 0 100 100% OK
188 Command Timeout Life-span online 0x500050192 100 0 94 100% OK
189 High Fly Writes Life-span online 0 100 0 100 100% OK
190 Airflow Temperature Celsius Life-span online 31 69 45 56 43.6% OK
191 G-Sense Error Rate Life-span online 239 100 0 100 100% OK
192 Power-Off Retract Count Life-span online 3,162 99 0 99 99.0% OK
193 Load Cycle Count Life-span online 720,544 1 0 1 1.0% Warning
194 Temperature (Celsius) Life-span online 31 31 0 44 31.0% OK
195 Hardware ECC Recovered Life-span online 0x173A0E 50 0 43 50.0% OK
197 Current Pending Sectors Count Life-span online 0 100 0 100 100% OK
198 Offline Uncorrectable Sector Count Life-span offline 0 100 0 100 100% OK
199 UDMA CRC Error Count Life-span online 20,154 200 0 199 100% Warning
254 Free Fall Sensor Life-span online 2,441 1 0 1 100% OK
=== DRIVE ERROR LOG ===
error log is empty
=== DRIVE SELF-TEST LOG ===
# | LIFETIME (H) | TEST TYPE | PROGRESS | STATUS | LBA of 1st error
1 7694 Short offline 100% Completed without error - -
MacBook Pro running extremely slow- something with RAM maybe?
I'm using a MacBook Pro, and yesterday, out of nowhere it stated running extremely slow and constantly freezes. I did some research and ended up looking in the Activity Monitor, and it seemed like I have no free space available - so I deleted a bunch of files and the computer is still running exactly as slow as it was before. My stats on the activity monitor are:
Free: 9.7 MB
Wired: 851.7 MB
Active: 2.11 GB
Inactive: 1.05 GB
Used: 3.99 GB
VM Size: 162.33 GB
Page ins: 541.0 MB
Page outs: 4.02 GB
Swap Used: 10.41 GB
Finder says I have 317.3 GB available. What's the problem here?Safe mode prevents almost all third-party software from running such as preference panes, plug-ins, extensions, and launchagents and launch daemons. Normal boot lets all that run. So the issue is with one or more of these third-party items. Perhaps you can download EtreCheck 1.9.10 and run it when your system is at it's worst state. Then post the results here for us to check.
Also,
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem. -
Macbook Pro running extremely slow with version OS X 10.10.2
Since updating to Yosemite, version OS X 10.10.2 on my 2010 MacbookPro, it has been running extremely slow in all applications. Everything from booting up and shutting down to getting mail open, printing or using Safari takes a long time! Lots of beach balls spinning and other delays. I have 4 GB of memory and 2.66 GHz Intel Core 2 Duo.
When you see the beachball cursor, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Firefox 3.6.12 is running extremely slow and taking 100% CPU on my mac.
Just updated Firefox to 3.6.12 and it's taking over 100% CPU on one of my processors and is running EXTREMELY slow, too slow to use.
Firefox used to be the doggs bollocks now its just a dog.
Back to internet exploder fro me im afraid.I cant keep waiting twenty seconds for everything its like being back in 1993. -
MacBook Air 13'' - extremely slow!!
Hello everyone,
I have a Macbook Air mid 2011.
i7 1800 Mhz
4GB RAM
250GB Samsung SSD
At first the computer was extremely fast, but today it is as sluggish as ****! It is especially noticeable in folowing applications:
Mail - almost unusable, extremely sluggish when scrolling through mails, list or details. I had 600k mails, i deleted everything and set the account up new, no difference!!
Safari - just having it open sometimes peaks CPU usage to 60-70% for no reason, even scrolling Google results is slow!
iWorks (Pages, Numbers, you name it) - normal writing in Pages is slow, I write 5 words and an umbrella starts spinning while it's Autosaving
Three-Finger scrolling between virtual desktops or fullscreen Apps - the animation is sluggish IF the Dock is on the bottom, if i put it on the left/right it is fluent and fast
etc.
I have tried to do the folowing:
Verify/Repair permisions
Verify/Repair disk
Reinstall Lion
Completely format the harddisk and make a clean Lion install
Delete all the Apps I had installed, try it with only preinstalled Apps
Updating Lion to latest release
NOTHING of the above helped, I have a MacBook Pro mid 2010 and it works much better!!
Please help,
Thank you!After trying every possible solution I could find on Google (NRAM reset, Verify/Repair Disk and Permissions, Clean Install, Reinstall, Restore from Time Machine etc.) and nothing helped, with my Mac behaving the way it is, the conclusion is that they f**ucked something up with drivers in the latest MacOS update.
Scrolling anything (Safari webpage, Mail list etc.) isn't fluid but jumping around, just like on Windows when you do a fresh install and graphic card drivers aren't installed (it's running on some Default Windows drivers).
The problem is most probably in the Intel HD Graphics 3000. Eighter it needs a firmware or driver update. Every time I make a move that is graphically demanding (even dragging around windows) peeks my CPU usage to 100% (windowserver process goes nuts), probably because of no graphic acceleration, the CPU has to do all the work.
Altho, an i7 should go**amn be able to handle Safari webpages scrolling. -
Problem description:
I am having issues with my mac becoming extremely SLOW. I upgraded the RAM (Doubled it up) and it was working well for a while, but it’s now back to being extremely slow. I noticed the change when I upgraded to Mavericks. I’m still running Mavericks and haven’t upgraded to Yosemite yet.
What could be causing this to happen? SO slow and keep in mind I'm usually always multi-tasking when operating my laptop.
If you can offer any suggestions then please let me know!
Thanks in advance,
Mike
EtreCheck version: 2.1.2 (105)
Report generated December 12, 2014 at 6:19:03 PM MST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
ASUS MX239 spdisplays_1080p
System Software: ℹ️
OS X 10.9.4 (13E28) - Uptime: 1:44:28
Disk Information: ℹ️
FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (3.71 GB free) (Low!)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5960S
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Logitech USB Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 31
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/System/Library/Extensions
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.CS5ServiceManager.plist [Support]
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[running] com.rim.BBAlbumArtCacher.plist [Support]
[running] com.rim.BBLaunchAgent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.rim.BBDaemon.plist [Support]
[running] com.starfield.backupservice.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Google Earth Web Plug-in: Version: 6.0 [Support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.0.2 [Support]
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
EPPEX Plugin: Version: 4.1.0.0 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
WbeTools64_14: Version: 1.0.23.53 © 2013 - SDK 10.6 [Support]
fileEditTool64_15: Version: 1.0.35.65 © 2013 - SDK 10.6 [Support]
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
MacFUSE [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% Google Chrome
6% WindowServer
5% coreaudiod
0% BBLaunchAgent
0% GoogleTalkPlugin
Top Processes by Memory: ℹ️
206 MB Google Chrome Helper
198 MB Google Chrome
129 MB com.apple.IconServicesAgent
77 MB mds_stores
77 MB Dock
Virtual Memory Information: ℹ️
3.91 GB Free RAM
2.73 GB Active RAM
930 MB Inactive RAM
759 MB Wired RAM
1.23 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 12, 2014, 04:35:10 PM Self test - passedYour startup disk has no free space!
Smoke-A-Lot wrote:
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (3.71 GB free) (Low!)
You need to spend some time removing files you no longer need. I'd suggest you reboot & connect an external HD, then slowy start copying files off this Mac. You need to take care because the Mac can run out of memory & put you into a 'must reboot now' situation, don't forget to delete files once they are copied off the system. Reboot to keep the memory usage to a minimum.
You need at least 20GB free at all times to allow the Mac some breathing room for temporary files & virtual memory storage. More free space is better, especially on spinning disks.
There are many tips on this site for removing old files & finding large files or folders
http://pondini.org/OSX/DiskSpace.html (and search this site).
These two can also help to find large files & folders.
http://grandperspectiv.sourceforge.net/
http://whatsizemac.com/
See Király's post for a way to make these apps search all folders (by default it will be limited by your permissions).
drive space not adding up - deleted user?
Don't forget that certain apps have their own 'trash' so open iPhoto, iMovie or any other app that has it's own trash & check the built in trash is empty, otherwise the items in the trash will be taking up disk space.
I'd also consider removing any of the system modifications you do not use, like Blackberry's software, Citrix, Toast's extensions. Otherwise check that the installed versions are up to date & compatible with the OS. http://roaringapps.com can indicate if other users are happy with these apps on your OS. -
My Macbook air is runnning too slow. I thought it was my internet service at home, but it is everywhere. Can someone help me clean out old or unneeded files? Thanks!
I wonder if there's some online activity going on (as it used to run OK) which is hogging CPU / memory?
If you open Activity Monitor and click on the "percentage" field it will order the processes so you can see which is taking up most.
You could try disconnecting from the internet to see if that makes a big improvement... if it does, maybe something wrong with a site you're visiting? -
Macbook air wireless extremely slow
I have a brand new macbook air and I'm having trouble with the wireless performance.
I don't think its the same problem everyone else is having. I don't think I'm losing my wifi connection (I've only seen it drop once).
But, loading web pages is extremely slow. Every web page takes minutes to load, some time out.
This doesn't happen on any of the other computers on our network- including an older macbook and a macbook pro that we have.
Any ideas?Power off the router. Wait awhile. Power it back on. Wait until all the lights are lit up properly.
It will take a while.
Restart the computer.
Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
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