Macbook air Shut down problem
Hi everyone,
I used to have the shut down problem with my Macbook air. I have an 11" Later 2011 Macbook air.
The problem did not go away after updating to Mountain lion.
I just realized that although I was closing all programs, I was not ejecting my 3G modem/dongle.
Once I ejected it before commanding it to shut down, it did shut down properly.
I thought I should share it with you. May be there is a program that has not been closed or a devise that has not been unplugged/ejected properly and is restricting the shut down.
It worked for me. Hope it will work for you.
Enjoy your Mac.
J.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, you may have to take the computer to the Apple store
to have the battery checked out.
Best,
Similar Messages
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My MacBook Air shuts down when its more than half way charged and won't turn on unless I plug it in to the adapter? Why is this happening and how can I fix it?
If you really do have a Mid 2013 Mac Air model then it is still in warranty, as the standard Apple warranty is one year from date of purchase. So take it into an Apple store and have it diagnosed and fixed under the warranty. There is some type of hardware problem that only Apple can fix.
-
MacBook Air shuts down automatically
My MacBook Air shuts down automatically. It does not start up .
Any ideas?Auto shutdowns outside of power feed issue indicates SSD or logic board failure.
Contact Apple for in shop free diagnostics and full evaluation for parts replacement. Avail yourself of the warranty you paid for -
My macbook air shut down! Help!
My macbook air shut down because of battery level I'm guessing. now the keyboard is still lit up and the charger appears green, yet it won't turn on at all. Help!
Try holding the power key down for 10 seconds and then rebooting.
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http://support.apple.com/kb/HT3964 -
Macbook air shuts down and then keeps restarting on its on after every few minutes
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Contact Apple for appt. for full in shop diagnostic and possible repair. -
My MacBook Air shut down is slower than other macs I have seen
I think this is due to the recent Mac OS 10.8.2 update
My MacBook Air shuts down slower than usual. It will get slow and show a white screen with a spinining wheel taking up to 15 seconds.
This is longer than the startup time.
When it was new, I think it was running Mac OS 10.8.1. Shutdown was super speedy and took maybe just 3 seconds. It then asked me to update, so I obviously did, since I thought new improvments were made.
So how can I get rid of this slow shut down timings?You might try resetting the SMC. If that does not work, take it in for service (you are under warranty).
Barry -
MacBook Air shuts down when I close it
Whenever I close my MacBook, it shuts down instead of going into sleep mode. At first, I thought it was a problem with my MacBook not waking up from sleep at all, but if I use the Sleep function from the drop down menu, it will wake up normally.
I've looked around the community to see if anyone had a similar issue, but most people say they need to reboot it to start it up again, which isn't my case at all. It just does a typical shut down. How do I make it go to sleep instead of shutting down when I close it?Triple-click anywhere in the line below to select it:
bzgrep 'Previous Shutdown' /var/log/system.log*
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
Post any lines of output that appear below what you entered — the text, please, not a screenshot. -
Problem description:
Mid-2013 Macbook Air 13 inch. Shuts down when unplugged from power adapter. It 1st started just shutting down intermittently on battery power. Sometimes when it powers back-up on the battery power only the fan would be blowing hard. But it is now at the point that if it is not connected to the power adapter it will not come on. I have tried resetting SMC and PRAM but to no avail. The battery is showing 100% charge with only 137 battery cycle count.
EtreCheck version: 2.0.11 (98)
Report generated November 6, 2014 at 1:58:37 PM CST
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2013) (Verified)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:23:26
Disk Information: ℹ️
APPLE SSD SM0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk1) / [Startup]: 120.10 GB (87.15 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 5
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[running] com.kodak.BonjourAgent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
[running] com.JavaW.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
Safari Extensions: ℹ️
Omnibar
Searchme
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Untitled: Disk size: 120.10 GB Disk used: 32.95 GB
Destinations:
Bogie Back-Up [Network]
Total size: 499.75 GB
Total number of backups: 11
Oldest backup: 2014-08-19 18:08:04 +0000
Last backup: 2014-11-06 18:51:38 +0000
Size of backup disk: Excellent
Backup size 499.75 GB > (Disk size 120.10 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
0% fontd
0% sysmond
0% AppleSpell
0% cloudpaird
Top Processes by Memory: ℹ️
82 MB Finder
60 MB Messages
60 MB WindowServer
47 MB Safari
43 MB mds_stores
Virtual Memory Information: ℹ️
1.32 GB Free RAM
1.79 GB Active RAM
545 MB Inactive RAM
634 MB Wired RAM
945 MB Page-ins
0 B Page-outsTried to reset SMC many times but it didn't change anything. The battery however is no longer being charged by the adapter even the computer is plugged in. The light remains orange. I restored to one of my earlier back-ups on time machine with Mavericks and the iWorm and malware returned. So, I decided to erase the hard drive and restore to original OS. I was able to restore to Yosemite. Here is the result of the latest estrecheck and battery info:
EtreCheck version: 2.0.11 (98)
Report generated November 7, 2014 at 7:30:08 PM CST
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2013) (Verified)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:8:24
Disk Information: ℹ️
APPLE SSD SM0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk1) / [Startup]: 120.10 GB (109.93 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to Gigabit Ethernet Adapter
Gatekeeper: ℹ️
Mac App Store and identified developers
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Untitled: Disk size: 120.10 GB Disk used: 10.17 GB
Destinations:
Bogie Back-Up [Network]
Total size: 0 B
Total number of backups: 12
Oldest backup: 2014-08-19 18:08:04 +0000
Last backup: 2014-11-06 20:25:00 +0000
Size of backup disk: Too small
Backup size 0 B < (Disk used 10.17 GB X 3)
Top Processes by CPU: ℹ️
9% backupd
5% WindowServer
5% diskimages-helper
2% mds_stores
1% mds
Top Processes by Memory: ℹ️
180 MB com.apple.WebKit.WebContent
76 MB Finder
69 MB mds_stores
52 MB backupd
52 MB Safari
Virtual Memory Information: ℹ️
1.83 GB Free RAM
1.38 GB Active RAM
444 MB Inactive RAM
644 MB Wired RAM
1.86 GB Page-ins
262 KB Page-outs
At this point, the computer works fine with the adapter plugged in, light remains orange, the battery is not being charged. I believe the computer will still turn off once I unplugged the adapter from the computer although the battery is supposedly 88% charged.
If this is a hardware problem I hope it's just the battery. I believe that's the next step I have to take. Unless anyone has any other ideas. -
Macbook Air shuts down without warning.
Hello,
My 2013 Macbook Air started shutting down wihtout warning a week ago. I was on 10.9.2 and updated to 10.9.3 and the problem remained.
Mon May 19 22:09:47 2014
panic(cpu 0 caller 0xffffff80071ee5d2): assertion failed: igi->igi_version == IGMP_VERSION_3, file: /SourceCache/xnu/xnu-2422.100.13/bsd/netinet/igmp.c, line: 3720
Backtrace (CPU 0), Frame : Return Address
0xffffff80997e3db0 : 0xffffff8006e22fa9
0xffffff80997e3e30 : 0xffffff80071ee5d2
0xffffff80997e3e40 : 0xffffff80070a0bfa
0xffffff80997e3f20 : 0xffffff8006e4a23a
0xffffff80997e3fb0 : 0xffffff8006ed7127
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x0000000006c00000
Kernel text base: 0xffffff8006e00000
System model name: MacBookAir6,2 (Mac-7DF21CB3ED6977E5)
System uptime in nanoseconds: 44830374011488
last loaded kext at 44043966792126: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f889dc000, size 49152)
last unloaded kext at 44133698148295: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f889dc000, size 32768)
loaded kexts:
com.tuxera.filesystems.tufsfs.fusefs_txantfs 2012.4.17
com.avatron.AVExFramebuffer 1.7
com.protech.NoSleep 1.3.3
com.avatron.AVExVideo 1.7
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUSBEthernet 2.4.6
com.apple.filesystems.smbfs 2.0.2
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleIntelHD5000Graphics 8.2.6
com.apple.driver.AppleHDA 2.6.1f2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelFramebufferAzul 8.2.6
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleTopCaseHIDEventDriver 10.21
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBXHCI 677.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.iokit.IOSurface 91.1
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IOAcceleratorFamily2 98.20
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.AppleHSSPIHIDDriver 24
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.driver.AppleHSSPISupport 24
com.apple.driver.AppleIntelLpssSpiController 2.0.34
com.apple.driver.AppleIntelLpssDmac 2.0.34
com.apple.driver.AppleIntelLpssGspi 2.0.34
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Can you help me? Thank you.Hi,
I am having the same problem on my Macbook Pro. I only get the issue at home. I use a thunderbolt to ethernet adapter as well as an external thunderbolt display. I actually bought the thunderbolt to ethernet adapter as a replacement for a non-Apple Sitecom USB 3 to ethernet in order to get rid of the random crashes. It did not help! Here is the report:
Wed May 21 17:32:54 2014
panic(cpu 2 caller 0xffffff800f5ee5d2): assertion failed: igi->igi_version == IGMP_VERSION_3, file: /SourceCache/xnu/xnu-2422.100.13/bsd/netinet/igmp.c, line: 3720
Backtrace (CPU 2), Frame : Return Address
0xffffff81fce73db0 : 0xffffff800f222fa9
0xffffff81fce73e30 : 0xffffff800f5ee5d2
0xffffff81fce73e40 : 0xffffff800f4a0bfa
0xffffff81fce73f20 : 0xffffff800f24a23a
0xffffff81fce73fb0 : 0xffffff800f2d7127
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x000000000f000000
Kernel text base: 0xffffff800f200000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 53684671120304
last loaded kext at 53561441318852: com.apple.driver.AppleBluetoothMultitouch 80.14 (addr 0xffffff7f917db000, size 73728)
last unloaded kext at 53656586100025: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9175c000, size 32768)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBEthernet 2.4.6
com.apple.filesystems.smbfs 2.0.2
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.1f2
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.GeForce 8.2.6
com.apple.driver.AppleIntelHD4000Graphics 8.2.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.2.6
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 677.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.4f1
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.iokit.IOAcceleratorFamily 98.20
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOSurface 91.1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 98.20
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Thunderbolt Ethernet, Ethernet, en5
PCI Card: Apple 57762-A0, Ethernet Controller, Thunderbolt@195,0,0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
USB Device: Hub
USB Device: Hub
USB Device: Smart Token
USB Device: USB-I2C Bridge
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt to Gigabit Ethernet Adapter, Apple Inc., 3, 5.5
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Thunderbolt Ethernet, Ethernet, en5
PCI Card: Apple 57762-A0, Ethernet Controller, Thunderbolt@195,0,0
Serial ATA Device: APPLE SSD SD512E, 500,28 GB
USB Device: Hub
USB Device: Hub
USB Device: Smart Token
USB Device: USB-I2C Bridge
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt to Gigabit Ethernet Adapter, Apple Inc., 3, 5.5 -
MacBook Air OS 10.7.5 shuts down by itself and will not turn on again for several minutes.
Please try a few basic troubleshooting steps.
What to do if your Mac shuts down randomly
First, try plugging in your Mac to allow the battery to charge. If it is not a portable Apple computer, skip this step. Wait a few minutes, and then try powering on the computer.
Next, try resetting your SMC.
Resetting the SMC of an Intel-based portable Mac with a battery you should not remove on your own
Note: This will not delete any data.
The SMC is responsible for controlling various system functions. None of your data will be deleted by resetting the SMC.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
On the built-in keyboard, press the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Release the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Press the Power Button to turn on the computer.
Then, try resetting your PRAM.
Resetting the NVRAM/PRAM
Note: This will not delete any data.
The NVRAM/PRAM stores information such as speaker volume, screen resolution, startup disk selection, and recent kernel panic information (if any). You should reset the NVRAM/PRAM if you experience issues relating to these functions.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Turn on the computer by pressing the Power Button.
On the built-in keyboard, press and hold the Command (⌘), Option (⌥), P, and R keys before the gray screen appears.
Continue to hold down the keys until the computer restarts and you hear the startup chime for the second time.
Release the keys on the built-in keyboard.
Then, try repairing the disk using Disk Utility.
Repairing a disk using Disk Utility on the Recovery HD.
Note: This should not delete any information or files from the disk.
Repairing a disk can help solve various file-related issues.
Make sure the computer is powered off before continuing.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads. If this does not work, shut down the computer, press the Power Button to turn on the computer, and then hold in the Alt (⌥) button immediately after you press the power button. Then, select the Recovery HD partition to boot up in the Recovery HD partition.
Select Disk Utility.
Once you are in the Disk Utility app, select the drive from the sidebar on the left.
Then, choose the Repair Disk button on the right.
If the Repair Disk button is grey or unavailable, select Verify Disk and then select Repair Disk.
If this does not solve your issues, you may have no choice but to reformat the drive using Disk Utility.
You should also repair your startup disk’s disk permissions as well.
Repairing a disk’s permissions using Disk Utility on the Recovery HD.
Note: This should not delete any information or files from the disk.
Repairing a disk's permissions can help solve various file-related issues.
Make sure the computer is powered off before continuing.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads. If this does not work, shut down the computer, press the Power Button to turn on the computer, and then hold in the Alt (⌥) button immediately after you press the power button. Then, select the Recovery HD partition to boot up in the Recovery HD partition.
Select Disk Utility.
Once you are in the Disk Utility app, select the drive from the sidebar on the left.
Then, choose the Repair Disk Permissions button on the right.
If this does not solve your issues, continue on and run Apple Hardware Test.
Using Apple Hardware Test to troubleshoot a hardware problem
Your issues might be caused by a hardware problem. Running Apple Hardware Test can help you solve this problem by showing you the faulty hardware.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold the D key on the keyboard before the grey starting screen appears.
Continue to hold the D key until the loading screen shows up. You should see a globe.
When AHT has loaded, select your Language and then press the Return (↩) key.
Select the Perform Extended Testing checkbox located under the Test button.
Press the T key, select the Test button, or press the Return (↩) key to start running the diagnostics.
Report any issues it shows in a reply.
If Apple Hardware Test does not show any issues, continue on and reinstall OS X.
If Apple Hardware Test does show any issues, report them in a reply.
If your computer still shuts down randomly
If your computer still shuts down randomly, it may be due to a hardware problem.
Make an appointment with an authorized Apple service center or by making an appointment at the Genius Bar by going to this link:
http://www.apple.com/retail/geniusbar/
I hope you get this issue sorted out soon.
Austin -
My macbook air shuts down instead of going to sleep.
My MacBook Air running OSX 10.7.5 shuts down rather than going to sleep when left unused for a short period.
I notice this started about 3 or 4 days ago.
It doesn't matter if it is connected to the power supply or running from battery.
I haven't made any changes to system preferences.
Any Ideas.
It did a similar thing when I first got it and it had to back to Apple to have most of it's innards replaced under warranty.
Regards,
JoePlease read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
My MacBook air shuts down when Apple logo appears
Hey. My MacBook started to run slow and I forced a shut down and now when I try to start the mac, everytime it shuts down when the apple logo appears.
What can I do and i also haven't backed up any of my files and I really need that stuff.If you really do have a Mid 2013 Mac Air model then it is still in warranty, as the standard Apple warranty is one year from date of purchase. So take it into an Apple store and have it diagnosed and fixed under the warranty. There is some type of hardware problem that only Apple can fix.
-
Macbook air shuts down out of nowhere
I spilled coffee on my macbook air 13" from 2011. When i start it, after 1 minute the sign "are you sure you want to turn off your computer." (With all the alternatives for sleepmode, restart, turn off...) and i press no but it keeps popping up every minute and then shuts itself down. Is this an easy problem to fix? Can i do anything myself?
You may have damaged the power button permanently. You can try to see if the machine recoups itself after 24 hours of being turned off, but it likely will lead to stickiness of the keys and buttons of not an outright short. Sadly that is not covered under warranty. Your homeowners insurance might be able to help.
iOS does not run on MacBooks. Please update your signature. -
My air only bought for 2 months, and after I upgraded to the newest OX system, it took about 10s to shut down instead of 1-2s to shut down. Is any one know how to fix that problem?
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own". -
MacBook Air shuts down unexpectedly
MacBook Air (2012) keeps shutting down unexpectedly. And then shuts down during start up several times before it works again.
I was getting an "Error: shrinkdb" message in console for a while.
I tried reinstalling Yosemite which did nothing. I also tried downgrading to Mavericks which also did nothing.
I've verified/repaired permissions and the disk several times successfully with no change.
I've also got the message "unlink of file /users/***/Library/Caches/com.apple.Safari/fsCachedData" in console.
Also when repairing permissions I've gotten this message: warning: SUID file "system/library/coreservices/remotemanagement/ardagent.app/contents/macos/ardag ent" has been modified and will not be repairedThese instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
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