MacBook Air shuts down when cables moved

Anonymous UUID:       C125BCE0-9E43-6A75-E917-CB63F4106181
Mon Apr 13 23:54:42 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff800b61a46e): Kernel trap at 0xffffff800ba59554, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80dc399000, CR3: 0x000000000e4a5000, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff7f8c496f58, RCX: 0x00000000035d0000, RDX: 0xffffff801cef4c90
RSP: 0xffffff801720be70, RBP: 0xffffff801720be80, RSI: 0xffffff7f8c496f58, RDI: 0xffffff80dc399000
R8:  0x0000000000000004, R9:  0xffffff802e7e1cb0, R10: 0x000028e47cb08722, R11: 0x000028e47c1847bf
R12: 0x0000000000000000, R13: 0xffffff800bd10f08, R14: 0xffffff80dc399000, R15: 0xffffff7f8c493cfc
RFL: 0x0000000000010286, RIP: 0xffffff800ba59554, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0xffffff80dc399000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff801720bb20 : 0xffffff800b52fe41
0xffffff801720bba0 : 0xffffff800b61a46e
0xffffff801720bd60 : 0xffffff800b636683
0xffffff801720bd80 : 0xffffff800ba59554
0xffffff801720be80 : 0xffffff7f8c493d13
0xffffff801720bea0 : 0xffffff800bad9d03
0xffffff801720bf00 : 0xffffff800b5624f9
0xffffff801720bfb0 : 0xffffff800b614dd7
      Kernel Extensions in backtrace:
         com.apple.driver.AppleUSBCDCECMData(4.2.2b5)[762A4700-2305-3989-8E9B-D107BDB0A4 7E]@0xffffff7f8c492000->0xffffff7f8c496fff
            dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7f8c26c000
            dependency: com.apple.iokit.IOUSBFamily(710.4.14)[4030C18E-76A0-37E6-9612-2C901F789E41]@0xf fffff7f8c2ab000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C1514
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide:     0x000000000b200000
Kernel text base: 0xffffff800b400000
__HIB  text base: 0xffffff800b300000
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 44961799784791
last loaded kext at 44958937969086: com.apple.driver.AppleUSBCDCACMData 4.2.2b5 (addr 0xffffff7f8dd86000, size 36864)
last unloaded kext at 309665697468: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8dd2d000, size 61440)
loaded kexts:
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 2.0
com.apple.driver.AppleUSBCDCACMData 4.2.2b5
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleUSBCDCECMData 4.2.2b5
com.apple.driver.AppleUSBCDC 4.2.2b5
com.apple.filesystems.ntfs 3.12
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 269.25
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleMikeyDriver 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelHD4000Graphics 10.0.2
com.apple.driver.AppleIntelFramebufferCapri 10.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleBacklight 170.5.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleUSBCardReader 3.5.1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.AppleUSBCDCECMControl 4.2.2b5
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSurface 97.0.1
com.apple.iokit.IOAcceleratorFamily2 156.6.1
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBAudio 295.23
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookAir5,2, BootROM MBA51.00EF.B02, 2 processors, Intel Core i5, 1.8 GHz, 8 GB, SMC 2.5f9
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 19 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD TS128E, 121.33 GB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: USB Receiver
USB Device: Yeti Stereo Microphone
USB Device: USB2.0 Hub
USB Device: USB 10/100 LAN
USB Device: Sennheiser USB Headset
USB Device: USB Optical Mouse
USB Device: WIT 122-UFS V2.03
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: MacBook Air, Apple Inc., 23.4

Hello bseligson,
Thanks for the question. After reviewing your post, it sounds like the computer does not turn on fully. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
OS X Yosemite: If your computer won’t turn on
Mac OS X: Gray screen appears during startup - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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