Macbook air shuts down when unplugged

Hi,
My macbook air is just 2 months old. Since yesterday my laptop shuts down when unplugged. And the time settings changes and I have to reset the time again everytime i switch it on. I tried reseting the system using time machine. Even that didnt work. Please tell me how to solve this.
Thanks
Shahzad

Hi shafi.shahzad,
I'm sorry to hear you are having issues with your new MacBook Air. Based on your description (issues with power management/charging, not retaining time settings, etc), you may want to try resetting your System Management Controller (SMC) and PRAM, as outlined in the following articles:
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
OS X Yosemite: Reset your computer’s PRAM
Regards,
- Brenden

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I have a late 2008 MacBook Pro work computer. Here's the sequence of events:
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Hi Ryan,
ryansebiz wrote:
I have a late 2008 MacBook Pro work computer. Here's the sequence of events:
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System Profiler shows you have 195 cycles on this batt and says "Service Battery" so I'm not sure if that's the old batt or you bought a used one, but either way, it looks like that batt is nearly dead. If you have a new/different batt, install it, give it a full charge, and post System Profiler info for that one.
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Triple-click anywhere in the line below to select it:
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hi Eren,
Quite a wordy post i know I have no help for you Im afraid but find this helps to talk to someone experiencing the same problems as i am very pi**ed with this.
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Anonymous UUID:       C125BCE0-9E43-6A75-E917-CB63F4106181
Mon Apr 13 23:54:42 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff800b61a46e): Kernel trap at 0xffffff800ba59554, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80dc399000, CR3: 0x000000000e4a5000, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff7f8c496f58, RCX: 0x00000000035d0000, RDX: 0xffffff801cef4c90
RSP: 0xffffff801720be70, RBP: 0xffffff801720be80, RSI: 0xffffff7f8c496f58, RDI: 0xffffff80dc399000
R8: 0x0000000000000004, R9: 0xffffff802e7e1cb0, R10: 0x000028e47cb08722, R11: 0x000028e47c1847bf
R12: 0x0000000000000000, R13: 0xffffff800bd10f08, R14: 0xffffff80dc399000, R15: 0xffffff7f8c493cfc
RFL: 0x0000000000010286, RIP: 0xffffff800ba59554, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff80dc399000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff801720bb20 : 0xffffff800b52fe41
0xffffff801720bba0 : 0xffffff800b61a46e
0xffffff801720bd60 : 0xffffff800b636683
0xffffff801720bd80 : 0xffffff800ba59554
0xffffff801720be80 : 0xffffff7f8c493d13
0xffffff801720bea0 : 0xffffff800bad9d03
0xffffff801720bf00 : 0xffffff800b5624f9
0xffffff801720bfb0 : 0xffffff800b614dd7
      Kernel Extensions in backtrace:
         com.apple.driver.AppleUSBCDCECMData(4.2.2b5)[762A4700-2305-3989-8E9B-D107BDB0A4 7E]@0xffffff7f8c492000->0xffffff7f8c496fff
            dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7f8c26c000
            dependency: com.apple.iokit.IOUSBFamily(710.4.14)[4030C18E-76A0-37E6-9612-2C901F789E41]@0xf fffff7f8c2ab000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C1514
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide:     0x000000000b200000
Kernel text base: 0xffffff800b400000
__HIB text base: 0xffffff800b300000
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 44961799784791
last loaded kext at 44958937969086: com.apple.driver.AppleUSBCDCACMData 4.2.2b5 (addr 0xffffff7f8dd86000, size 36864)
last unloaded kext at 309665697468: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8dd2d000, size 61440)
loaded kexts:
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 2.0
com.apple.driver.AppleUSBCDCACMData 4.2.2b5
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleUSBCDCECMData 4.2.2b5
com.apple.driver.AppleUSBCDC 4.2.2b5
com.apple.filesystems.ntfs 3.12
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 269.25
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleMikeyDriver 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelHD4000Graphics 10.0.2
com.apple.driver.AppleIntelFramebufferCapri 10.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleBacklight 170.5.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleUSBCardReader 3.5.1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.AppleUSBCDCECMControl 4.2.2b5
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSurface 97.0.1
com.apple.iokit.IOAcceleratorFamily2 156.6.1
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBAudio 295.23
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookAir5,2, BootROM MBA51.00EF.B02, 2 processors, Intel Core i5, 1.8 GHz, 8 GB, SMC 2.5f9
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 19 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD TS128E, 121.33 GB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: USB Receiver
USB Device: Yeti Stereo Microphone
USB Device: USB2.0 Hub
USB Device: USB 10/100 LAN
USB Device: Sennheiser USB Headset
USB Device: USB Optical Mouse
USB Device: WIT 122-UFS V2.03
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: MacBook Air, Apple Inc., 23.4

Hello bseligson,
Thanks for the question. After reviewing your post, it sounds like the computer does not turn on fully. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
OS X Yosemite: If your computer won’t turn on
Mac OS X: Gray screen appears during startup - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Macbook Air shuts down if it is not plugged into the power outlet through the adapter. What is happening?

Problem description:
Mid-2013 Macbook Air 13 inch. Shuts down when unplugged from power adapter. It 1st started just shutting down intermittently on battery power. Sometimes when it powers back-up on the battery power only the fan would be blowing hard. But it is now at the point that if it is not connected to the power adapter it will not come on. I have tried resetting SMC and PRAM but to no avail. The battery is showing 100% charge with only 137 battery cycle count.
EtreCheck version: 2.0.11 (98)
Report generated November 6, 2014 at 1:58:37 PM CST
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2013) (Verified)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:23:26
Disk Information: ℹ️
APPLE SSD SM0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk1) / [Startup]: 120.10 GB (87.15 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 5
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[running] com.kodak.BonjourAgent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
[running] com.JavaW.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
Safari Extensions: ℹ️
Omnibar
Searchme
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Untitled: Disk size: 120.10 GB Disk used: 32.95 GB
Destinations:
Bogie Back-Up [Network]
Total size: 499.75 GB
Total number of backups: 11
Oldest backup: 2014-08-19 18:08:04 +0000
Last backup: 2014-11-06 18:51:38 +0000
Size of backup disk: Excellent
Backup size 499.75 GB > (Disk size 120.10 GB X 3)
Top Processes by CPU: ℹ️
      5% WindowServer
      0% fontd
      0% sysmond
      0% AppleSpell
      0% cloudpaird
Top Processes by Memory: ℹ️
82 MB Finder
60 MB Messages
60 MB WindowServer
47 MB Safari
43 MB mds_stores
Virtual Memory Information: ℹ️
1.32 GB Free RAM
1.79 GB Active RAM
545 MB Inactive RAM
634 MB Wired RAM
945 MB Page-ins
0 B Page-outs

Tried to reset SMC many times but it didn't change anything. The battery however is no longer being charged by the adapter even the computer is plugged in. The light remains orange. I restored to one of my earlier back-ups on time machine with Mavericks and the iWorm and malware returned. So, I decided to erase the hard drive and restore to original OS. I was able to restore to Yosemite. Here is the result of the latest estrecheck and battery info:
EtreCheck version: 2.0.11 (98)
Report generated November 7, 2014 at 7:30:08 PM CST
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2013) (Verified)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:8:24
Disk Information: ℹ️
APPLE SSD SM0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk1) / [Startup]: 120.10 GB (109.93 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to Gigabit Ethernet Adapter
Gatekeeper: ℹ️
Mac App Store and identified developers
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Untitled: Disk size: 120.10 GB Disk used: 10.17 GB
Destinations:
Bogie Back-Up [Network]
Total size: 0 B
Total number of backups: 12
Oldest backup: 2014-08-19 18:08:04 +0000
Last backup: 2014-11-06 20:25:00 +0000
Size of backup disk: Too small
Backup size 0 B < (Disk used 10.17 GB X 3)
Top Processes by CPU: ℹ️
      9% backupd
      5% WindowServer
      5% diskimages-helper
      2% mds_stores
      1% mds
Top Processes by Memory: ℹ️
180 MB com.apple.WebKit.WebContent
76 MB Finder
69 MB mds_stores
52 MB backupd
52 MB Safari
Virtual Memory Information: ℹ️
1.83 GB Free RAM
1.38 GB Active RAM
444 MB Inactive RAM
644 MB Wired RAM
1.86 GB Page-ins
262 KB Page-outs
At this point, the computer works fine with the adapter plugged in, light remains orange, the battery is not being charged. I believe the computer will still turn off once I unplugged the adapter from the computer although the battery is supposedly 88% charged.
If this is a hardware problem I hope it's just the battery. I believe that's the next step I have to take. Unless anyone has any other ideas.

My MacBook Air shut down is slower than other macs I have seen

I think this is due to the recent Mac OS 10.8.2 update
My MacBook Air shuts down slower than usual. It will get slow and show a white screen with a spinining wheel taking up to 15 seconds.
This is longer than the startup time.
When it was new, I think it was running Mac OS 10.8.1. Shutdown was super speedy and took maybe just 3 seconds. It then asked me to update, so I obviously did, since I thought new improvments were made.
So how can I get rid of this slow shut down timings?

You might try resetting the SMC. If that does not work, take it in for service (you are under warranty).
Barry

My macbook wont shut down when I close lid, how do I prevent this?

My macbook wont shut down when I close lid, how do I prevent this?
This had happened before and I seem to recall having to disable blue tooth.
Is this correct?
Charles

It's not suppose to shut down when closing the lid, it's supposed to sleep.

Macbook only shuts down when battery is flat and date and time revert to 2008

Hey Guys
My Macbook only shuts down when the battery goes flat.
When I switch it back on everything seems to be fine though the date and time are incorrect. Seems to go to default date which is 2008.
Other things seem to affect my browser, Facebook won't login properly and certain websites seem to propmt that the website can't be trusted, which is strange because gmail is one of them and should be fine.
Appreciate all the help from you cyber friendly folks!
My system specs
2.2 Ghz
4GB
MAC OS X Version 10.6.8

To answer your questions in sequence:
1) You can't, really: the symptoms your Mac is exhibiting point at a loose or next-to-dead back-up battery. Only way to find out is to test it, and to do that, you must open your machine, locate the battery and test it with a battery tester (see here for more info on how to open your Mac; make sure to select the right model)
2) It's actually the opposite: when you must use your Mac on the battery, well, then, do it, but if you're sitting at your desk, or, like me, on your sofa, with your MBP on your lap, simply keep it plugged into the main.
An additional measure to preserve your battery, that applies less to the recent Unibody design, but is helpful for ealier adopters of the MacBook Pro: don't leave your machine plugged in when it's turned off; it prevents a slow, natural depletion of the battery, and will play against you in the long run.
Last but not least: battery calibration is required once a month for older MacBook Pro models (non-Unibody, basically). If your machine belongs to that era kids the age of Justin B. don't even imagine ever existed, check here.

MacBook Pro shuts down when i close the lid

Hey,
My MacBook Pro shuts down when i close the lid.
It started to do this one or two times, but now it is every time.
I have the latest battery update, so this should not be the issue here..
Any sugestions??
I have started to suspect the it might be some faulty conecctions or somthing..

If it's unable to go into the proper sleep state for some reason then it will do that.
Run /Utilities/Console and click 'All Messages' top left then close the lid, wait a minute then open it again - if it's shut down then reboot and open Console again and check the latest log lines looking for 'sleepimage' - it should give you an indication of what happened/didn't. If you're not sure what it all means post _just those lines_ here.

Macbook air shuts down when unplugged

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