Macbook air sometimes won't wake up

Ever since I bought it, my laptop wont wake up from sleep mode every now and then. I put it in to apple and they replaced..something? The motherboard possibly, but it happened again pretty much straight away. Not sure what to do, seems a bit strange for me to have to keep taking it in when this is how it was sold to me. Any ideas what theyll do?

Take the computer to Apple again.
Resetting SMC may help.
     Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

Similar Messages

  • Macbook Air 2011 won't wake up after sleep

    My Macbook Air 13" 2011 won't wake up after sleep.  I've taken it to apple genies bar, but they offered to replace my logical board!
    I bought the Macbook Air in last August.  Why cannot they replace a new laptop???

    One thing you want to do is "Repair Permissions" in Disk Utility before you upgrade to a new revision, and afterward do the same thing.
    On occasion files will become inaccessible to the logged-in user and cause certain components of the OS from acting cooperatively. This can most often happen during/after an update. Also, by resetting permissions before an update, it is to ensure that the update process itself can accomplish all tasks.
    You may also want to consider applying/re-applying the downloaded 10.7.3 "Combo Update" from the Apple.com/downloads/ section. After resetting permissions, of course.

  • New Macbook air screen won't wake up after going to sleep - what's this?

    When watching a movie on Netflix, for example, since I'm not touching the keyboard, the computer goes to sleep - sort of.  The screen fades briefly and if I fail to notice quickly enough to touch a key, the screen goes black.  The sound continues, however, and the keyboard is lit.  I can't wake the screen back up.  I have to restart it.
    I've had the computer for less than a week. 
    What's going on - is my new MacBook Air defective or is there something I can do to stop this annoying glitch from occurring?

    There is no need to diagnose such an issue, you just bought it and paid for service and 14 day exchange.
    Return it for another unit, others here will concur on that fact.  

  • My new macbook air sometimes has trouble starting up. It gets stuck at various stages. I have reinstalled Lion twice. That solves the problem for a few days and then in reoccurs. Any ideas? Thanks, Marty

    My new macbook air sometimes has difficulty booting up. I reinstalled Lion twice. That soves the problem temporarily and then after a few days it reoccurs. It also has trouble at times opening mail or Microsoft Word. Any ideas? Thanks, Marty

    Marty,
    Can you elaborate on what you mean by "difficulty" during the boot sequence? When/where is the difficulty occurring? Are you getting to the Apple logo? Apple logo with spinning gear? Blue screen? Login window? There's many phases to the boot sequence and when it fails can go a long way in determing what's causing the problem.
    Also, what sort of third party software is installed? It sounds like at a minimum you've installed Microsoft Office? Anything else?
    Lastly, after you reinstall Lion do you perform a restore from backup or remigrate your data/content right back into the new OS? If so that could potentially be the problem right there. But truthfully there's more information that needs to be provided to begin recommending troubleshooting steps.

  • Macbook Air Haswell-doesn't wake up

    As mentioned in the title, literally, my Macbook Air doesn't wake up occasionally.
    Sometimes (3 or 4 times out of 3-50) when i close the lid of my notebook and open, nothing appears but  the black screen appears and only the light of the keyboard glows. No input(including trackpad and the keyboard) helps get out of the black screen and the only thing i should do is to turn the power of and turn it on again.
    It seems that some users using Macbook Air Haswell and some Macbook Pro models.  And some explains it happens because of chrome browser. I purchased this notebook about a week ago and I can get a new one by contacting Apple Store. Should I get a new one and see if it happens? or should i just restore my notebook and see if it happens again? It's quite confusing and frustrating.

    As Linc says, use the phone support, but you may find that Apple tell you a fix is in the pipeline. 
    There appears to be a glitch with current MBA's where, if it goes to sleep and you try to wake it immediately, it can freeze (search this forum for MBA won't wake from sleep, MBA crash to black screen and similar for loads of info - for example this massive thread https://discussions.apple.com/thread/5118135?start=0&tstart=0). Your description of what happens matches this picture exactly. Until Apple come up with a fix, you can either switch off sleep or resist the temptation to wake the MBA too quickly after it goes into sleep mode.
    Some of us (including me) found this unsatisfactory - particularly as Apple are taking a lot longer to find a solution than they originally claimed - and got a refund. In my case I put the money towards a retina MBP. 
    As for the Chrome issue, I do not and have never used Chrome but was plagued by the problem nevertheless.
    By all means get a replacement using the 14 day exchange, but you may well find that the new MBA does the same (this is what I did within the first 14 days and the replacement was no different).  If you decide the problem is unacceptable, you could consider a refund - then the choice is yours whether to wait, jump ship to a PC or get a different Mac.

  • MacBook Air 2014 won't go to sleep

    checked my settings, it won't go to sleep and for months now when I try to wake it up will randomly not respond for 30-45 seconds.  Screen remains black and my curser will show up.

    Blank (lighted, but black) screen with cursor at bootup
    [SOLVED] - Macbook Air Sleep/Wake problem
    Dark screen on start-up can only see curser

  • Mid 2012 MacBook Air: fan won't run faster when overheated

    mid 2012 MacBook Air, system (tried Mountain lion/Mavericks/Yosemite, all have the same problem)
    WHAT HAPPENED:
    The other day I was watching some flash video on the couch, and I heard the fan running like crazy. The laptop shut off 2 seconds later-- no warnings, just black out all of a sudden. (ps: I usually use it on the desk. Only used in bed/couch for a few times)
    It won't start if I press the button immediately afterwards. Instead, it will restart itself after a few minutes, no matter what.
    I shut it down and let it cool down for about an hour. From then on it wouldn't last more than 5 minutes when used heavily (Facetime, chrome together) and about an hour when used lightly (only one app like chrome). Then it shuts off without warning like before. The laptop felt really hot, and I couldn't hear the fan.
    The battery drop down menu says "service battery", and doesn't disappear after a few restarts.
    WHAT THE APPLE GENIUS SAID:
    I took it to the Apple Store the next day, a genius ran a hardware test, and it showed no problem at all. After the test and restart, the "service battery" warning was gone too.
    The genius said it seemed everything is ok. The battery only ran 159 cycles, and it's supposed to last 1000 cycles.
    But he doesn't know why the laptop would shut down out of nothing. If we had apple care, they could bring it back and stress it out, to see whether it shuts off and find the problem. I just brought it home to see what happens.
    WHAT I TRIED:
    1. Max CPU: the fan doesn't react, still runs at 2000 rpm.
    2. Hardware Test:
              when the laptop is hot, it won't survive the test, shuts off during the test.
              when it's cool, it passes the regular test in 1min30s, showing no problems.
              when it's cool, the extended test cannot last 3min before it dies.
    3. Fan test, it can run at maximum speed. In this case the CPU temperature will drop quickly.
    4. The Enclosure Bottom, Memory Controller and the Mem Bank temperature doesn't seem to change. (I don't know if they are supposed to be that way...)
    Please give me some advice about what you think the problem is, and what I can do about it. Thank you all so much!

    If it didn't show any problems in the Apple Store, maybe its your ambient temperature? Although even this shouldn't cause your machine to behave the way it is currently. You need to record it or something then show Apple the issue.

  • Macbook Air (Lion) won't connect to Airport Express (and won't remember network)

    My new Macbook Air 13, with Lion, will not connect to my Airport Express.  It throws the following error:  "A connection timeout occured"
    This Airport Express is setup as a bridge.  So it extends my wireless router.
    The new Macbook air sees this setup as 2 seperate WIFI networks.  It will connect to one (the router), but will not connect to the other one (the airport).  It will then not remember the router, so each time it restarts or wakes from sleep, I have to manually reconnect to the correct one.
    For reference.  I have 4 other wifi devices in this household.  A win 7 laptop, an IPad 2, an iphone, and a Macbook pro with Leopard.  All 4 of them are working as intended.  They see one wifi network, connect to it (and move between the two points as necessary), and they remember their connections.
    Any thoughts or advice?

    Glad it's not just me. I have D-Link and TP-Link routers set up in the same or a similar way. My iPads, iPods and Windows laptops all show a single SSID and switch between them happily. My new 13" Air was showing two networks (2 SSIDs) and wireless was patchy at best. I changed one router to be N only and that improved things somewhat, but still loosing the network. In order to see which router was being used I altered the SSID of one. The "N-only" router is giving the best coverage with a strong signal - but then it just drops out and the wireless icon shows "Searching". Turning wifi off then back on fixes the connection.
    When it comes to internet browsing my iPad 2 is significantly faster than the Air.
    I'm also having trouble keeping or attaining connections to my Windows shares, drop-out, even when I still have internet connectivity.

  • MacBook Pro sometime won't shut down after Lion installation.

    After installation of Lion my new MacBook Pro (early 2011) sometime won't shut down in the normal way and I have to shut it down using the power botton.

    Make sure you quit out of all programs prior to shuting down if you have not done so.
    Boot up from your install DVD and run "Repair Disk" from the Utility menu.

  • Spilled water on MacBook Air and won't turn on...

    Two days ago, I spilled a glass of water on my MacBook Air. I tried very hard to get as much water off, but the water spilled directly on top of the keyboard (no cover) and underneath the laptop itself. I cleaned off as much as I could, but it didn't seem to turn on. I usually close it and open it and it turns on (kind of like a sleep mode) but it didn't do that. I'm pretty sure the laptop fried the motherboard as it tried to turn itself on (without the power button).
    I then tried hitting the power button, but it wouldn't turn on.
    It's been a couple days and it still won't turn on. Several computer science majors who work at the IRT department at my university said the motherboard is most likely completely fried.
    I want to take it to Apple to have them look at it, but I'm unsure whether it would be pointless at this point or worth it. It would probably cost more to replace and fix everything (if they can) than just buying a new laptop. I'm just unsure what to do, and unfortunately I don't have much time either.
    Any ideas or help??

    "I want to take it to Apple to have them look at it, but I'm unsure whether it would be pointless at this point or worth it. It would probably cost more to replace and fix everything (if they can) than just buying a new laptop. I'm just unsure what to do, and ..."
    I'm inclined to ask how old you are, but I'll refrain.  Take it to Apple, and let the Genius assess the damage.

  • Macbook Pro 15"- Won't wake up

    Macbook Pro 15" 2.6 GHz, Intel Core i7 won't wake up after put to sleep. Screen shows the sign up with a Plus sign below it but it won't let me click either in the sign up dialog screen or the Plus sign. I must shut it down and restart. Anybody with same problem?

    Hi alberto.hauffen,
    If you are having issues with a MacBook Pro that isn't waking from sleep properly, you may find the troubleshooting steps outlined in the following article helpful:
    OS X: When your Mac doesn't sleep or wake
    http://support.apple.com/kb/TS5357
    Regards,
    - Brenden

  • MacBook Pro Retina won't wake after after sleeping!

    On most occasions after my 13" MacBook Pro Retina  has been put to sleep (by closing lid or pressing Power  button) overnight  it will not wake up again until I have reset the Systems Management Controller.   Opening the lid, or Power button or Space bar still leaves a black screen.
    My wife's new 11" MacBook Air suffers similar problems even after our local Apple Store reinstalled Mavericks in an attempt to resolve the problem..
    Any thoughts on a solution would be gratefully received - thanks.

    Mac Pro is not the same as the notebook MacBook Pro
    More Like This - from side bar
    Re: my 2012 macbook pro takes forever to wake up after sleeping overnight
    Re: Retina MacBook Pro hang time on wake.
    Re: Retina MacBook Pro wont wake from sleep
    Re: Retina Macbook Pro Freezes after sleeping...
    Re: Macbook pro retina crash when wake up from longtime sleeping

  • Macbook Pro 13" won't wake from sleep

    Have mid 2009 Macbook Pro 13" that repeatedly won't wake from sleep.  Either putting to sleep via lid closure or sleep command, seems to enter sleep OK.  Sleep light slowly flashes indicating sleep.  When I open lid, light goes out but screen doesn't come on.  I have hold power button down to force it off and reboot.  Very annoying.  Occasionally, the laptop is warm and you can hear the fan running.
    I have taken to Genius Bar twice to no avail.  They could duplicate the problem the first time I had it in and ran some type of software repair.  Didn't permanently fix issue.  Second trip they tech thought it might be one of the two internal sleep switches.  She ordered them but when they ran diagonsics on those switches, the said they were good and didn't replace or repair anything.
    I have replaced both HDD and RAM and reinstalled 10.8 but problem continues.  Any suggestions?

    Not sure if this will help--but my MacBook was having similar problems. It would fall asleep and then when I would try to wake the computer, the screen would stay black but the computer was running.
    Here is what I tried:
    Turn of your mac
    Press the power on button
    Immediately after you press the power on button: hold down the following 4 keys:
    Command + Option + P + R. Continue to hold them down until you hear your mac make the power on sound twice. Once you hear it twice, let go of all keys.
    This should re-set the sleep settings. Worked for my computer, I hope it works for you if you haven't already tried it.

  • MacBook Air 11" won't boot, just white screen

    So I have an 11" MacBook Air, and one day it randomly just wouldn't boot, it just stayed white. I tried to do it manually by holding the alt key while booting. When it was supposed to show the operating, nothing was there but the wifi connectivity bar.
    Recently, our power went out in our house for about a day, and through the entire time it was plugged in unused. I didn't turn it on or take it out because the power was out and I had finite using time (plus router was down to)
    Could the hard drive have been fried?
    And is there way to get it back. Frankly I don't care about getting my files back, I just want to be able to use it again, even if from a fresh version of Mountain Lion

    Holding down the Option key when booting theoretically will prompt the Startup Manager window where you can select the startup disk then click Restart.
    Startup Manager: How to select a startup volume
    When you post for help, please state which OS X is installed.
    If you aren't sure, click About this Mac from your Apple menu 
    Troubleshooting advice can depend on that information.

  • Firefox installs on my macbook air but won't open - this is weird because it works fine on my macbook pro and imac

    I have an iMac, MacBook Pro and MacBook Air. Until recently Firefox worked fine on them all and was my default web browser. Suddenly and with no other indications, FF wouldn't load on my MacBook Air. The opening sequence commences but hangs up with a "loading" indication. I have tried uninstalling FF with CleanMyMac and reinstalling. All is fine until I attempt to open FF when again I get a hang up with the "loading" indication. FF is still working fine on my iMac and MacBook Pro. Weird or what!

    I have that problem too! Have anyone figure it out?
    Help!!
    ;)

Maybe you are looking for