Macbook Air suffering loud fan, extremely slow

Hi,
I'm using a MBA Mid 2013 (warranty ended by June 31), and below is my story (verry sorry if it's long and waste your time).
By the third week of June, my MBA got a problem with the sound. Since it's still in warranty duration, so i took it to an Apple authorized service center in my place. They kept it for a week, and after that, my MBA's sound problem gone. But:
Actually, I made some quick tests in that center, and everything seems normal. So that, i closed my MBA and left the center.
When i got home, i opened my MBA to retouch some photos, but the MBA is extremely slow (opening a photo in Preview took around 1 min), and the fan went crazily loud.
I opened the Activity Monitor. Surprisingly, there's a process named kernel_task was taking ~300% of the CPU, thousands of the CPU time.
I did some research in the community, and found a solution: "Reset SMC". I tried that solution and magically, the problem has gone. So that, i thought it was just a software problem, instead of a hardware one.
The warranty expired...
The first half of July:
Everything seems OK and my MBA is stable.
The previous week:
The kernel_task error seems back. At first, i repeated the SMC reset solution and it still worked. But few times later, that solution turned useless.
Although my Mac was still usable, but during the kernel_task error, it's very slow that i could not do anything. Sometime, the kernel_task automatically turned normal (and my Mac is fast again).
At that time, i tried a list of other solutions and found something:
- Reset PRAM: The key combination was very hard to be succeed. Mostly, my MAC normally boot to the OS.
- Safe mode: Same.
- Recovery: Same.
- Apple Hardware Test: Same. But, in a success one, the result said that there is a problem with my thunderbolt (When i check in the System Information, the thunderbolt part said that No Hardware Found...??).
So, I guess that there's few problem with the OS.
So that, in the previous weekend, i tried to re-install the OS (Maverick). My Mac seems normal again.
But today, after a sleep - wake cycle (close, and open the Mac screen), the kernel_task disaster was back.
In this evening, i tried to re-install the OS once again, with a different installation. But... the problem seems more serious.
When i booted by a usb to install OS, the fan still loud and my mac still slow, which lead to the OS install could not be completed (stuck at 13%). And now, i almost cannot even choose the Startup Disk. Although i pushed and pressed the option key, my Mac will automatically boot to the Utilities for restoring the OS (because i formated that Mac partition).
Now, i'm very disappointed and confused. My mac is slow and the fan is loud anytime, i cannot install the OS. A software (perhaps?) error now turns to a hardware (perhaps?) error?
Could someone please tell me what is that error, and is there anyway to fix it?
Thank you in advance!

Well, when you use a secondary display you are making the graphics processor work harder. That would explain the fan noises. Also, be aware of where you place the comptuer. Try not to block the back so it can vent and not place it near other warm devices.

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    Wired Memory: 664,5 MB
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    Total VM: 168,58 GB
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    0      kernel_task               root       26,1     345,4 MB        4,40 GB         
    1      launchd                   root       0,1      1,1 MB          2,36 GB         
    10     kextd                     root       0,0      1,3 MB          2,36 GB         
    11     UserEventAgent            root       0,0      3,8 MB          2,37 GB         
    12     notifyd                   root       0,0      952 KB          2,35 GB         
    13     diskarbitrationd          root       0,0      1,2 MB          2,35 GB         
    14     configd                   root       0,0      3,1 MB          2,38 GB         
    15     syslogd                   root       0,1      640 KB          2,36 GB         
    16     opendirectoryd            root       0,1      8,5 MB          2,38 GB         
    17     distnoted                 root       0,0      1,2 MB          2,35 GB         
    18     fseventsd                 root       0,0      3,5 MB          2,57 GB         
    19     powerd                    root       0,0      1,4 MB          2,37 GB         
    23     securityd                 root       0,0      3,3 MB          2,37 GB         
    29     coreservicesd             root       0,0      7,2 MB          2,40 GB         
    33     ntpd                      root       0,0      624 KB          2,32 GB         
    36     usbmuxd                   _usbmuxd   0,0      1,1 MB          2,36 GB         
    38     SystemStarter             root       0,0      596 KB          2,35 GB         
    40     stackshot                 root       0,0      628 KB          2,35 GB         
    43     revisiond                 root       0,0      1,2 MB          2,36 GB         
    47     netbiosd                  _netbios   0,0      1,6 MB          2,37 GB         
    48     mds                       root       0,1      54,9 MB         2,57 GB         
    49     mDNSResponder             _mdnsrespo 0,0      2,2 MB          2,36 GB         
    51     loginwindow               dennismagn 0,0      22,5 MB         2,51 GB         
    53     KernelEventAgent          root       0,0      880 KB          2,35 GB         
    55     hidd                      root       1,2      1,3 MB          2,36 GB         
    57     dynamic_pager             root       0,0      340 KB          2,32 GB         
    63     autofsd                   root       0,0      1,1 MB          2,35 GB         
    73     360Daemon                 root       0,0      1 012 KB        2,35 GB         
    94     WindowServer              _windowser 4,9      52,5 MB         2,87 GB         
    95     CVMServer                 root       0,0      596 KB          2,33 GB         
    105    logind                    root       0,0      800 KB          2,35 GB         
    126    launchd                   dennismagn 0,0      952 KB          2,36 GB         
    129    UserEventAgent            dennismagn 0,0      6,1 MB          2,38 GB         
    131    distnoted                 dennismagn 0,0      3,1 MB          2,36 GB         
    136    Dock                      dennismagn 0,1      14,5 MB         2,45 GB         
    137    talagent                  dennismagn 0,0      5,2 MB          2,39 GB         
    138    SystemUIServer            dennismagn 0,1      22,0 MB         2,52 GB         
    139    Finder                    dennismagn 0,0      23,6 MB         2,56 GB         
    140    coreaudiod                _coreaudio 0,2      6,2 MB          2,36 GB         
    142    pboard                    dennismagn 0,0      308 KB          2,32 GB         
    153    fontd                     dennismagn 0,0      4,0 MB          2,40 GB         
    155    com.apple.dock.extra      dennismagn 0,0      6,2 MB          2,40 GB         
    161    imagent                   dennismagn 0,0      2,6 MB          2,37 GB         
    169    SpotifyWebHelper          dennismagn 0,0      1,3 MB          636,6 MB        
    174    iprint-listener           dennismagn 0,0      2,7 MB          2,32 GB         
    175    iprint-listener-gui       dennismagn 0,0      6,0 MB          2,41 GB         
    178    applepushserviced         root       0,0      5,4 MB          2,37 GB         
    181    cupsd                     root       0,0      1,6 MB          2,37 GB         
    221    AppleSpell.service        dennismagn 0,0      7,6 MB          2,38 GB              
    1639   syspolicyd                root       0,0      392 KB          2,35 GB         
    1697   AllMyMusicAgent           dennismagn 0,1      3,9 MB          654,0 MB        
    2062   filecoordinationd         root       0,0      1,6 MB          2,36 GB         
    5167   lsboxd                    dennismagn 0,0      1,6 MB          2,37 GB         
    10036  iTunes Helper             dennismagn 0,0      2,2 MB          2,37 GB         
    41022  mdworker                  dennismagn 0,0      13,0 MB         2,38 GB         
    86369  Google Chrome             dennismagn 2,7      148,1 MB        1,15 GB         
    86373  Image Capture Extension   dennismagn 0,0      5,9 MB          2,40 GB         
    86378  Google Chrome Worker      dennismagn 0,0      30,9 MB         786,1 MB        
    86379  Google Chrome Worker      dennismagn 0,0      100,4 MB        853,1 MB        
    86380  Google Chrome Worker      dennismagn 0,0      32,3 MB         790,0 MB        
    87013  Skype                     dennismagn 2,4      123,1 MB        925,4 MB        
    87020  VDCAssistant              root       0,0      4,0 MB          2,37 GB         
    87168  Google Chrome Helper      dennismagn 0,0      17,9 MB         787,7 MB        
    89021  Shockwave Flash (Chrome P dennismagn 0,0      35,3 MB         963,4 MB        
    93447  Google Chrome Renderer    dennismagn 10,6     93,6 MB         918,1 MB        
    94754  ocspd                     root       0,0      3,0 MB          2,37 GB         
    94941  Quick Look Helper         dennismagn 0,0      6,5 MB          2,87 GB         
    95173  launchd                   _spotlight 0,0      832 KB          2,36 GB         
    95175  mdworker                  _spotlight 0,0      5,8 MB          2,37 GB         
    95176  distnoted                 _spotlight 0,0      1,1 MB          2,35 GB         
    95258  taskgated                 root       0,0      2,8 MB          2,37 GB         
    95298  Google Chrome Renderer    dennismagn 0,1      96,5 MB         879,9 MB        
    95515  Google Chrome Renderer    dennismagn 0,2      62,5 MB         846,0 MB        
    95527  Activity Monitor          dennismagn 5,5      21,9 MB         2,44 GB         
    95529  xpchelper                 dennismagn 0,0      4,7 MB          2,35 GB         
    95530  activitymonitord          root       0,6      1,3 MB          2,33 GB         
    95597  automountd                root       0,0      2,2 MB          2,36 GB    
    Why is my fan so loud?
    And here is the file when im watching a video:
    Active Memory: 2,14 GB
    Free Memory: 951,0 MB
    Wired Memory: 664,5 MB
    Used Memory: 3,07 GB
    Inactive Memory: 286,1 MB
    Total VM: 168,58 GB
    Number of processes: 78
    PID    Process Name              User       CPU      Real Mem        Virtual Mem   
    0      kernel_task               root       26,1     345,4 MB        4,40 GB         
    1      launchd                   root       0,1      1,1 MB          2,36 GB         
    10     kextd                     root       0,0      1,3 MB          2,36 GB         
    11     UserEventAgent            root       0,0      3,8 MB          2,37 GB         
    12     notifyd                   root       0,0      952 KB          2,35 GB         
    13     diskarbitrationd          root       0,0      1,2 MB          2,35 GB         
    14     configd                   root       0,0      3,1 MB          2,38 GB         
    15     syslogd                   root       0,1      640 KB          2,36 GB         
    16     opendirectoryd            root       0,1      8,5 MB          2,38 GB         
    17     distnoted                 root       0,0      1,2 MB          2,35 GB         
    18     fseventsd                 root       0,0      3,5 MB          2,57 GB         
    19     powerd                    root       0,0      1,4 MB          2,37 GB         
    23     securityd                 root       0,0      3,3 MB          2,37 GB         
    29     coreservicesd             root       0,0      7,2 MB          2,40 GB         
    33     ntpd                      root       0,0      624 KB          2,32 GB         
    36     usbmuxd                   _usbmuxd   0,0      1,1 MB          2,36 GB         
    38     SystemStarter             root       0,0      596 KB          2,35 GB         
    40     stackshot                 root       0,0      628 KB          2,35 GB         
    43     revisiond                 root       0,0      1,2 MB          2,36 GB         
    47     netbiosd                  _netbios   0,0      1,6 MB          2,37 GB         
    48     mds                       root       0,1      54,9 MB         2,57 GB         
    49     mDNSResponder             _mdnsrespo 0,0      2,2 MB          2,36 GB         
    51     loginwindow               dennismagn 0,0      22,5 MB         2,51 GB         
    53     KernelEventAgent          root       0,0      880 KB          2,35 GB         
    55     hidd                      root       1,2      1,3 MB          2,36 GB         
    57     dynamic_pager             root       0,0      340 KB          2,32 GB         
    63     autofsd                   root       0,0      1,1 MB          2,35 GB         
    73     360Daemon                 root       0,0      1 012 KB        2,35 GB         
    94     WindowServer              _windowser 4,9      52,5 MB         2,87 GB         
    95     CVMServer                 root       0,0      596 KB          2,33 GB         
    105    logind                    root       0,0      800 KB          2,35 GB         
    126    launchd                   dennismagn 0,0      952 KB          2,36 GB         
    129    UserEventAgent            dennismagn 0,0      6,1 MB          2,38 GB         
    131    distnoted                 dennismagn 0,0      3,1 MB          2,36 GB         
    136    Dock                      dennismagn 0,1      14,5 MB         2,45 GB         
    137    talagent                  dennismagn 0,0      5,2 MB          2,39 GB         
    138    SystemUIServer            dennismagn 0,1      22,0 MB         2,52 GB         
    139    Finder                    dennismagn 0,0      23,6 MB         2,56 GB         
    140    coreaudiod                _coreaudio 0,2      6,2 MB          2,36 GB         
    142    pboard                    dennismagn 0,0      308 KB          2,32 GB         
    153    fontd                     dennismagn 0,0      4,0 MB          2,40 GB         
    155    com.apple.dock.extra      dennismagn 0,0      6,2 MB          2,40 GB         
    161    imagent                   dennismagn 0,0      2,6 MB          2,37 GB         
    169    SpotifyWebHelper          dennismagn 0,0      1,3 MB          636,6 MB        
    174    iprint-listener           dennismagn 0,0      2,7 MB          2,32 GB         
    175    iprint-listener-gui       dennismagn 0,0      6,0 MB          2,41 GB         
    178    applepushserviced         root       0,0      5,4 MB          2,37 GB         
    181    cupsd                     root       0,0      1,6 MB          2,37 GB         
    221    AppleSpell.service        dennismagn 0,0      7,6 MB          2,38 GB              
    1639   syspolicyd                root       0,0      392 KB          2,35 GB         
    1697   AllMyMusicAgent           dennismagn 0,1      3,9 MB          654,0 MB        
    2062   filecoordinationd         root       0,0      1,6 MB          2,36 GB         
    5167   lsboxd                    dennismagn 0,0      1,6 MB          2,37 GB         
    10036  iTunes Helper             dennismagn 0,0      2,2 MB          2,37 GB         
    41022  mdworker                  dennismagn 0,0      13,0 MB         2,38 GB         
    86369  Google Chrome             dennismagn 2,7      148,1 MB        1,15 GB         
    86373  Image Capture Extension   dennismagn 0,0      5,9 MB          2,40 GB         
    86378  Google Chrome Worker      dennismagn 0,0      30,9 MB         786,1 MB        
    86379  Google Chrome Worker      dennismagn 0,0      100,4 MB        853,1 MB        
    86380  Google Chrome Worker      dennismagn 0,0      32,3 MB         790,0 MB        
    87013  Skype                     dennismagn 2,4      123,1 MB        925,4 MB        
    87020  VDCAssistant              root       0,0      4,0 MB          2,37 GB         
    87168  Google Chrome Helper      dennismagn 0,0      17,9 MB         787,7 MB        
    89021  Shockwave Flash (Chrome P dennismagn 0,0      35,3 MB         963,4 MB        
    93447  Google Chrome Renderer    dennismagn 10,6     93,6 MB         918,1 MB        
    94754  ocspd                     root       0,0      3,0 MB          2,37 GB         
    94941  Quick Look Helper         dennismagn 0,0      6,5 MB          2,87 GB         
    95173  launchd                   _spotlight 0,0      832 KB          2,36 GB         
    95175  mdworker                  _spotlight 0,0      5,8 MB          2,37 GB         
    95176  distnoted                 _spotlight 0,0      1,1 MB          2,35 GB         
    95258  taskgated                 root       0,0      2,8 MB          2,37 GB         
    95298  Google Chrome Renderer    dennismagn 0,1      96,5 MB         879,9 MB        
    95515  Google Chrome Renderer    dennismagn 0,2      62,5 MB         846,0 MB        
    95527  Activity Monitor          dennismagn 5,5      21,9 MB         2,44 GB         
    95529  xpchelper                 dennismagn 0,0      4,7 MB          2,35 GB         
    95530  activitymonitord          root       0,6      1,3 MB          2,33 GB         
    95597  automountd                root       0,0      2,2 MB          2,36 GB         

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    Because of the poor graphics and the related processor work producing loud fan sounds by just watching a you tube video / a flash site or doing any other not really power intense stuff I sold my MBA rev1 and bought a rev2 to overcome the graphic card bottleneck and overcome this problem.
    And that's where we are right know ... stuck with a better machine in terms of power but not in terms of the display.. left alone by Apple so far in the middle of nowhere with this issue so far. I even can't go to an Apple store and ask them to open any MBA and give me one with a perfect display. We ain't got an Apple store so far in Germany. It's thrid party electronics stores selling those products over here and they actually deny opening the devices before being sold and handing me over a perfect one. Despite of that I have to buy it and afterwards return it for "repair". That's "real customer service" with greated satisfaction. So the only way for me is to gamble and to order directly from Apple Store online and return it if it's not a perfect one. It did this twice but due to the forums experience and due to my personal experience I went for a refund after the second rev2 and now are waiting for a couple of weeks until I will give it a try again. But as long as Apple does not officially react I doubt much will change.
    However compared to the number of posters and the sold devices the percentage of complaining users is so low (0.000.x %) Apple probably does not see a reason yet to react. The only thing that keeps me from thinking that it's minority problem is that so many people are reporting that so many MBA rev2 in Apple Store would show the problem to and that even the store genius and stuff admit the devices to have this "faulty" screen. That's my only hope in terms that maybe something in the future will change and that maybe there comes a day (hopefully in the near future) where I can go and buy and get a perfect MBA rev2 and thus an Apple Laptop that I can use what it was designed to be an "almost" perfect lightway OS X device.

  • My Macbook air laptop sound, fan and speed is messed up, how do I fix it?

    Where do I start. One random day I came home to find out that my sound has been muted. I tried to fix it with headphones, reseting the PRAM, google, and even by asking my schools computer tech. Some times the mute button would disappear and the sound bar would be in color but their would still be no sound. After  the computer tech went on his account on the laptop to un-mute it, which he couldnt, he told me that my built in speakers dont work and would need to be replaced next year. Im like okay no problem, that same day i closed my laptop and found that the light was still on, I asked a friend and he said the black bar between the keypad and screen is what activates the laptop to shut off, which means its broken, so in between class periods i either shut down my laptop or put it to sleep. The next day my laptop starts to run slow and as soon as i power it on the fan runs immediately but the laptop isnt hot. My mouse moves at normal speed but my applications are running slow. This all happened in one week which is this week. My battery dies at a normal pace though.
    More information
    This is a school given macbook air for a magnet program called iPrep, so i cant download anything with our administration password
    This is my second laptop out of the 3 years ive been in the program. My first laptop started to break after the sound got muted and my laptop ended up with an X on the battery and would only turn on when a charger is plug but would go super slow. This makes me scared cause i dont want that happening at all to this one.
    Problems
    Sound is muted, it sometimes un-mutes but there is still no sound, internal speakers broken
    When closed the screen display is still open
    Computer applications go slow, fan turns on immediately
    Any help, this is bothering me so much

    Hi Jollified,
    Does your sound work when you try to use head/earphones? If so, try the following:
    Plug your Headphones into your Mac.
    Play a sound through them (a song for example), then stop the sound.
    Make sure 'Preferences' is isn't open. If it is, Quit.
    Launch System Preferences > Sounds.
    While the Sounds tab is open and set to 'Headphones', pull out the Headphones from the jack.
    You should see your Mac reset to 'Internal Speakers'
    Also, I see you have tried resetting the PRAM, have you tried resetting the System Management Controller (SMC)? Resetting the System Management Controller (SMC) on your Mac - Apple Support
    As for your MacBook not sleeping when you close the lid, there are many reasons this can occur.
    First of all, check out Apples article on the issue: OS X Yosemite: If your Mac won’t go to or stay in sleep If you find these steps don't help, try a few of the following:
    A common cause for the Mac not sleeping is your printer. If there are queued jobs waiting to be printed, but your printer is switched off, for some reason you Mac just wont like it and simply will not go to sleep. System Preferences > Print and Scan > Open Print Queue
    Do you have an Ethernet Cable connected? People have reported in the past that removing their Ethernet allowed their Mac to sleep. This goes for other things you may have connected directly to your Mac also.
    Try heading into your Mac Preferences > Sharing and deselecting 'Internet Sharing' as well as 'Printer Sharing'.
    Also deselect Wake For Network Access by heading to System Preferences > Energy Saver > Power Adapter > Wake For Network Access.
    Energy Saver > Schedule > Startup or Wake - Uncheck.
    Alternatively, set your system preferences to Never Sleep, and put into Sleep manually: System Preferences > Energy Saver > Computer Sleep > Never.
    Good luck!

  • Macbook Air (1st Generation) is crazy slow - running on 10.6.8

    A friend just gave me his old macbook air (1st generation) to see if I can get it into working condition. It currently works and is running on 10.6.8, however it is EXTREMELY slow.. I am wondering if it is possible/recommended to revert to 10.5.6 - something I saw in another forum - but I'm not even sure how to do that. Anyways any simple tips (for a novice computer guy) would be much appreciated.
    Thanks!

    You can also free up some RAM and make the performance better by deactivating the Dashboard. Open terminal, and do the following command:
    defaults write com.apple.dashboard mcx-disabled -boolean YES
    then do:
    killall Dock
    I'm not sure yet how to activate it. This command doesn't erase the dashboard but it deactivates it. Or, you can just instead of deactivating it, remove all open things on the dashboard, such as the calculator, the note thingie, the clock, etc.

  • Macbook air getting loud

    is it normal for my brand new macbook air to get really loud when I'm playing non-intensive games from the app store?

    Yes that is normal.
    “During processor intensive activities—such as processing HD video or playing a game that makes extensive use of the graphics processor—the fans speed up to provide additional airflow.”
    https://support.apple.com/en-us/HT202179

  • My macbook pro (late 2011) is extreme slow, freezing, crashing and lagging too often.

    I am new to the forum, I hope this is the good topic to post my problem.
    I have a late 2011 Macbook Pro, and it is getting slower and slower. The performance was bad with Mavericks as well, but now, with Yosemite installed, it is much more worse. I have never reinstalled my system (only upgraded the osx), so it is an almost 3 years old setup. In that time I have installed a lot of applications, and also deleted a lot. About a year ago I upgraded the RAM, but didn't help too much. Now with Yosemite my startup time is more than 5 minutes, and sometimes the startup freezes (and I have to push the power button long to retry). Safari with 5-10 tabs is extreme slow, and lagging when I switch tabs or open new ones. To launch a new app, for example skype, i have to wait 1-2 minutes. Everything is slow. Sometimes my finder crashes, and works only if I restart the macbook. Another example: if I open the downloads folder in Finder, I have the spinning loading icon for about 20-30 seconds, and just after this time can I see the content of the folder.
    My console is full of errors, I get new records in every single seconds. I repaired the disk permissions, deleted safari cache, history, etc. but nothing helped.
    Many people here attached an "etrecheck" record for their threads, I downloaded the app, and made one scan, you can see my results here, I hope someone with more technical skills can help me!
    Thank you in advance!
    (and sorry for my english - it is not my mother language)
    EtreCheck version: 2.1.2 (105)
    Report generated 2014. december 11. 12:59:29 CET
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      10 GB RAM Upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1280 x 800
      SyncMaster 1680 x 1050 @ 60 Hz
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:55:58
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500,11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (130.97 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      StoreJet Transcend StoreJet Transcend 2 TB
      S.M.A.R.T. Status: Verified
      EFI (disk2s1) <not mounted> : 210 MB
      Transcend 2TB (disk2s2) /Volumes/Transcend 2TB : 2.00 TB (1.91 TB free)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
      /etc/hosts - Count: 67
    Gatekeeper: ℹ️
      Anywhere
    Kernel Extensions: ℹ️
      /Applications/KeyRemap4MacBook.app
      [loaded] org.pqrs.driver.KeyRemap4MacBook (9.3.0 - SDK 10.9) [Support]
      /Applications/PMHMac.app
      [not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.5) [Support]
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hidhook (8.0 18494.886912) [Support]
      [not loaded] com.parallels.kext.hypervisor (8.0 18494.886912) [Support]
      [not loaded] com.parallels.kext.netbridge (8.0 18494.886912) [Support]
      [not loaded] com.parallels.kext.usbconnect (8.0 18494.886912) [Support]
      [not loaded] com.parallels.kext.vnic (8.0 18494.886912) [Support]
      /Applications/Toast 11 Titanium/Spin Doctor.app
      [not loaded] com.hzsystems.terminus.driver (4) [Support]
      /Applications/Toast 11 Titanium/Toast Titanium.app
      [not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
      /Library/Extensions
      [not loaded] com.sony.driver.dsccamDeviceInfo00 (1 - SDK 10.7) [Support]
      /Library/StartupItems/DoubleCommand
      [not loaded] com.baltaks.driver.DoubleCommand (1.7 - SDK 10.8) [Support]
      /System/Library/Extensions
      [loaded] org.dungeon.driver.SATSMARTDriver (0.8 - SDK 10.6) [Support]
      /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
      [not loaded] com.roxio.TDIXController (2.0) [Support]
    Startup Items: ℹ️
      DoubleCommand: Path: /Library/StartupItems/DoubleCommand
      Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [failed] com.adobe.CS4ServiceManager.plist [Support] [Details]
      [failed] com.adobe.CS5ServiceManager.plist [Support] [Details]
      [running] com.bjango.istatmenusagent.plist [Support]
      [running] com.bjango.istatmenusnotifications.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
      [running] com.sony.SonyAutoLauncher.agent.plist [Support]
      [loaded] org.pqrs.KeyRemap4MacBook.server.plist [Support]
      [failed] XR_3045NI_Startup_Fax.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [invalid?] com.adobe.SwitchBoard.plist [Support]
      [running] com.bjango.istatmenusdaemon.plist [Support]
      [loaded] com.bombich.ccc.plist [Support]
      [loaded] com.cocoatech.pathfinder.SMFHelper6.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
      [running] homebrew.mxcl.mysql.plist [Support]
    User Login Items: ℹ️
      Flux Alkalmazás (/Applications/Flux.app)
      iTunesHelper AlkalmazásHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      GrowlHelperApp Alkalmazás (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
      EvernoteHelper Alkalmazás (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
      Caffeine Alkalmazás (/Applications/Caffeine.app)
      Google Drive Alkalmazás (/Applications/Google Drive.app)
      Dropbox Alkalmazás (/Applications/Dropbox.app)
      DVDAuthorizeHelper Alkalmazás (/Users/[redacted]/Library/Application Support/Helper/DVDAuthorizeHelper.app)
      RescueTime UNKNOWNHidden (missing value)
      Alfred 2 UNKNOWN (missing value)
      SpeechSynthesisServer Alkalmazás (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Skype Alkalmazás (/Applications/Skype.app)
      uTorrent Alkalmazás (/Applications/uTorrent.app)
      Xmarks for Safari Alkalmazás (/Applications/Xmarks for Safari.app)
    Internet Plug-ins: ℹ️
      nplastpass: Version: 2.0.11 [Support]
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
      GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.0.0 [Support]
      ViewRightWebPlayer: Version: 3.5.0.0 [Support]
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    User internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
      Google Earth Web Plug-in: Version: 7.1 [Support]
    Safari Extensions: ℹ️
      ResponsiveResize
      Save to Pocket
      Awesome Screenshot
      LastPass
      feedly
    3rd Party Preference Panes: ℹ️
      Double Command  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Growl  [Support]
      Java  [Support]
      MacFUSE (Tuxera)  [Support]
      Perian  [Support]
      Xmarks for Safari  [Support]
    Time Machine: ℹ️
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 367.91 GB
      Destinations:
      Transcend 2TB [Local]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Too small
      Backup size 0 B < (Disk used 367.91 GB X 3)
    Top Processes by CPU: ℹ️
          21% WindowServer
          12% Console
          8% parentalcontrolsd
          6% backupd
          6% Activity Monitor
    Top Processes by Memory: ℹ️
      462 MB mysqld
      290 MB mds_stores
      290 MB Safari
      204 MB Finder
      183 MB WindowServer
    Virtual Memory Information: ℹ️
      2.20 GB Free RAM
      6.06 GB Active RAM
      809 MB Inactive RAM
      1.66 GB Wired RAM
      1.87 GB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 11, 2014, 09:38:41 AM iMovie_2014-12-11-093841_[redacted]s-MacBook.hang
      Dec 11, 2014, 12:04:08 PM Self test - passed

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • MacBook Air heats up quickly, is slow, freezes

    Hi there.
    My MBA has recently started acting up -- CPU gets pegged and fan spins up to max with seemingly no load. Freezes on occasion -- just basically sluggish and sickly performance. Report follows. Any advice would be very much appreciated:
    Problem description:
    MacBook Air CPU gets pegged with seemingly little stress
    EtreCheck version: 2.0.6 (91)
    Report generated October 20, 2014 at 5:03:04 PM PDT
    Hardware Information: ℹ️
      MacBook Air (11-inch, Mid 2012) (Verified)
      MacBook Air - model: MacBookAir5,1
      1 2 GHz Intel Core i7 CPU: 2-core
      8 GB RAM Not upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1366 x 768
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 0:17:50
    Disk Information: ℹ️
      APPLE SSD SM256E disk0 : (251 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 250.14 GB (59.96 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Utilities/DiskWarrior.app
      [not loaded] com.alsoft.Preview (4.1.1) Support
      /System/Library/Extensions
      [not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) Support
      [not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) Support
      [not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) Support
      [not loaded] com.kensington.trackballworks.driver (1.1.0) Support
      [not loaded] com.leapfrog.driver.LfConnectDriver (6780) Support
      [not loaded] com.sierrawireless.driver.SierraSupport (1.4.5) Support
      [not loaded] com.sierrawireless.driver.SierraSupportKicker (1.4.5) Support
      [not loaded] com.sierrawireless.driver.SierraSwitch (1.2.0) Support
    Startup Items: ℹ️
      FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
      HP IO: Path: /Library/StartupItems/HP IO
      OnDemand: Path: /Library/StartupItems/OnDemand
      ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
      ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
      QuickBackStartupItem: Path: /Library/StartupItems/QuickBackStartupItem
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.AOSNotificationOSX.plist
      [failed] com.apple.softwareupdated.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [loaded] com.adobe.CS4ServiceManager.plist Support
      [running] com.bitdefender.antivirusformac.plist Support
      [running] com.bjango.istatmenusagent.plist Support
      [running] com.bjango.istatmenusnotifications.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [invalid?] com.parallels.desktop.launch.plist Support
      [not loaded] com.teamviewer.teamviewer.plist Support
      [not loaded] com.teamviewer.teamviewer_desktop.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.versioncueCS4.plist Support
      [failed] com.apple.qmaster.qmasterd.plist
      [not loaded] com.barebones.textwrangler.plist Support
      [loaded] com.bitdefender.AuthHelperTool.plist Support
      [loaded] com.bitdefender.upgrade.plist Support
      [running] com.bjango.istatmenusdaemon.plist Support
      [loaded] com.bombich.ccc.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [invalid?] com.parallels.desktop.launchdaemon.plist Support
      [not loaded] com.sierrawireless.SierraReset.plist Support
      [invalid?] com.sierrawireless.SierraSerial.plist Support
      [running] com.sierrawireless.SWoCMon.plist Support
      [invalid?] com.SoftwareSecure.Canberra.plist Support
      [not loaded] com.teamviewer.teamviewer_service.plist Support
      [loaded] net.sourceforge.MonolingualHelper.plist Support
    User Launch Agents: ℹ️
      [running] com.pia.pia_manager.plist Support
      [invalid?] com.skype.c2c_service.plist Support
      [loaded] com.valvesoftware.steamclean.plist Support
      [running] ws.agile.1PasswordAgent.plist Support
    User Login Items: ℹ️
      GrowlMenu UNKNOWN (missing value)
      TrackballWorksHelper Application (/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballW orksHelper.app)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
      Google Drive Application (/Applications/Google Drive.app)
    Internet Plug-ins: ℹ️
      MWExWebPlayer: Version: (null) Support
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      Unity Web Player: Version: UnityPlayer version 4.5.0f6 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      Flip4Mac WMV Plugin: Version: 2.3.3.3 Support
      OfficeLiveBrowserPlugin: Version: 12.3.1 Support
      RealPlayer Plugin: Version: Unknown
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      AdobePDFViewer: Version: 9.3.2 Support
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    User Internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    Safari Extensions: ℹ️
      1-ClickWeather (Disabled)
      TrafficLight (Disabled)
      SafariRestore (Disabled)
      GMail Counter (Disabled)
      The New York Times (Disabled)
      1Password
      ClickToPlugin (Disabled)
      Twitter for Safari (Disabled)
    Audio Plug-ins: ℹ️
      DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
      Adobe Version Cue CS4  Support
      AppTrap  Support
      Flash Player  Support
      Flip4Mac WMV  Support
      Java  Support
      TrackballWorks  Support
      MacFUSE  Support
    Time Machine: ℹ️
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 250.14 GB Disk used: 190.18 GB
      Destinations:
      Beber500 [Local]
      Total size: 499.76 GB
      Total number of backups: 2
      Oldest backup: 2014-10-20 21:11:36 +0000
      Last backup: 2014-10-20 22:14:10 +0000
      Size of backup disk: Too small
      Backup size 499.76 GB < (Disk used 190.18 GB X 3)
    Top Processes by CPU: ℹ️
          41% BDLDaemon
          16% CalendarAgent
          12% WindowServer
          6% Dropbox
          3% mds
    Top Processes by Memory: ℹ️
      69 MB CalendarAgent
      52 MB BDLDaemon
      34 MB SystemUIServer
      31 MB Airmail
      21 MB mds_stores
    Virtual Memory Information: ℹ️
      12 MB Free RAM
      1.47 GB Active RAM
      1.47 GB Inactive RAM
      1.20 GB Wired RAM
      573 MB Page-ins
      10 MB Page-outs

    As per your EtreCheck info, BitDefender is using 42% of CPU resources.
    Try shutting it down or disabling it to see if performance improves.

  • A visitor from Japan is unable to connect an iPhone or a Macbook Air to my Airport Extreme it says the password is invalid but the password works for other devices?

    Am unable connect a MacBook Air to Airport Extreme using a valid password get an error message that password is invalid. The Mac belongs to a visitor from Japan?

    Test by simplifying the name for the wireless and set names for the two bands..
    eg AE24ghz and AE5ghz.
    Then use no security.. does the MBA and iphone then join..
    If so put back security.. wpa2 with simple password, no spaces pure alphanumeric mixed case and numbers.
    If no connection test with fixed channels .. say 11, 9, 6 in that order for 2.4ghz.
    Don't worry about 5ghz for now.. if it still won't join it is somehow incompatible.. you need to reset the Japanese devices but I am not sure how.

  • MacBook Air .. Fan CPU and youtube test @ Apple Store...

    Folks,
    Just spend 3 hours at Apple Store in London.
    Speak to genius and start investigating the MBA..
    We Open 5 Safari explorer tabs and on each tab you tube is running.
    turn on the itunes playing movie in there in itunes.
    surfing internet same time.. and leave it running for test 15 min
    No core shutdown, well mba get hot but not burning hot and they advised its aluminum case and should feel hot ..so MBP as well.
    fan rpm goes to 6200 and CPU temp goes to btw 60 to 78 Degree 'C'
    remember 5 you tube video's running and itunes is playing movie and surfing internet
    so hammering the MBA...
    I said well can we do same test on MACBOOK PRO..
    did and guess wat same results and CPU went up to 85 degree 'C' using i stat.
    I was also offerd a new MBA at store replacement if i am not happy with mine.. but i decided not too.. coz after that test i feel my MBA is okay no core shutdown and nothing major sign for crash or anything.
    if i replace i might get dodgy one.. never know..
    so
    I got back home running everything and no prob at so far..
    Oh yes they rest something on my laptop by restart the MBA and press power button option and shift key together i dont know what that does but it does reset something after install the SDU or SUD driver or something.
    so currently working on it and if anything goes wrong i got warranty so take it back any time
    so guys just use as wish you like and stop worrying.
    MBA is the best notebook out there and might have couple of issues but hey apple is good to hear from customers. so Enjoy

    Welcome to Apple Support Communities
    To check if you have got the most recent MacBook Air model, open  > About this Mac > More Info. If you see you have got a Mid 2013 one, you have got the most recent MacBook Air.
    Note that you may have purchased a Mac which was manufactured before the Mavericks launch (in October 2013). You can check which OS X version your Mac has got in  > About this Mac; 10.9 is the most recent version, and the latest update for OS X Mavericks is 10.9.2.

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