Macbook air unable to join wifi network

I have a brand new MacBook Air and am new to Macs, but have a very good understanding of PCs. I constantly have to reenter our wireless security code for Wi-fi.  Now I am receiving a message that says "the computer was unable to join the wi-fi network you selected".  What am I doing wrong?

After a 30 minute phone call with Support, nothing worked still! In the end he suggested changing the channel of the wireless router/modem.  I tried to do this (after research online on my imac) and then lost all internet connection. The router/moden no longer worked at all!  Then had to call the support line for the router; spent another hour or so trying things, but to no avail. In the end have had to buy a new modern modem router (Belkin Dual band N+ PLAY N600 DB) and so far ......................it's working!  But we only bought it this morning. Will report back another day with an update!

Similar Messages

  • Unable to join WiFI network

    Can anyone help? EDGE is working fine for me, but I want to go a bit faster when I an at Home and connect to my mac's airport. Do I have to have a airport base station to accomplish this? My IPhone is reconizing my mac, but I keep getting "unable to join the network 'myname's iMAC G5'". I am getting a strong signal (from the airport drop-down menu) and I have "use interference robustness" turned on, but still unable to connect. Any advice? Thanks

    Allan is right, if your iMac G5 is sharing it's network connection, that is what the iphone is picking up.
    If this is the case, on your iMac, try going into your system preferences > sharing and turn off internet sharing.
    Then power off your iphone and power cycle your airport. Then turn your iphone back on and check to see if the iphone sees your airport network.
    If it does not see your network, the airport might not be broadcasting the network name. This can be set up for security reasons.
    Go into settings > wi-fi and choose other. This will allow you to put in the name and password of your network.

  • Can there be a hardware issue on the iPad that causes you to unable to join wifi networks or only if you are within 5 feet of routers?

    I used to be able to connect my iPad to my house wifi network walking all over my house then one day it stopped.  When i tried to connect to my network I would get an message saying "Unable to Join network".  I found that if i was within 5 feet of my router it would connect and work just fine.  At the same time I tried it at multiple other networks that I have before (girlfriends and other friends houses) and could not connect with same issue.  Only place I can connect is my work wifi.
    Can connect to wifi with my iPhone with no issues
    I have reset my network connections
    Reset my house router
    Upgraded to iOS6

    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet
    http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    Try This - Renew IP Address:
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Why is my MacBook Air slow on any WiFi network?

    I have been having a strange issue with my 2013 11" MacBook Air (Mavericks 10.9.2).  It has seemed very pokey on internet lately.  The past couple of weeks in some places I have not been able to get online via wifi, including GOGO on Delta, which has never been a problem (iPad and iPhone got on right away).  So back to my house, which is on a Time Warner 30Mbps cable internet service. A browser speed test is only showing 1-3Mbps, which is on a Time Warner 30Mbps internet service.  I am getting terrible speeds as I mentioned.  Today I reset the modem and my airport extreme.  Then I took a MacBook Pro I have and went direct into modem with ethernet cable and speed went into the low 50Mbps!!!!!  So then I took the same MacBook Pro and went back to wifi, speed test still very strong - 30Mbps or better.  But back to my MacBook Air, and speed test only 1-3Mbps.  I also tried speed test on my iPhone, and it also shows 20-30Mbps.  So now I am convinced something is weird in my MacBook Air - the network and airport extreme don’t seem to be the problem.  I dont know what else to do on the MacBook Air to try and resolve this issue.  Can anyone give me any ideas?  I tried zapping the PRAM, still no help.  Thanks for any input or ideas!

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

  • I'm unable to join wifi network with talk talk

    I can join another network but not my home one keeps coming up unable to join network. I have updated soft wear but no good

    What security settings are configured on the talk talk WiFi network?
    Did you enter the correct WiFi username and password when connecting to the WiFi network?

  • IPad unable to join wifi network

    Tried everything. One of 4 iPads in the house. This is the only that is unable to join network. Did hard reset. Tried "forget network." Shut off router, etc. need suggestions before heading off to store...

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • TS1398 new ipod touch unable to join wifi network

    New Ipod Touch 4g unable to join my home wifi network. Used password,reset router,reset Ipod, nothing seems to work.
    I am new to Ipod touch, Thanks for any help!

    - Do other devices successfully connect using your network?
    - Does the iPod successfully connect to other networks?
    - Reset the iPod . Nothing is lost (done)
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router (done)
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Try changing the encryption/security on the router. Test with no security.

  • Ipod Touch 4g unable to join wifi network

    We have a new Ipod touch 4g. We have a wifi router in our home. We have to other ipod touches and two iphone that log on with no trouble. I have updated the firmware software on the router and updated and restored the ipod. What else can I try?

    The problem could be caused by a firewall in the router.  For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
    You will need administrative access to the router.  If a firewall is present, turn it off and test the iPod again.  If it works, turn the firewall back on but weaken it a notch and test the iPod again.  Repeat as required.
    Edit...
    Two other IOS devices are functioning properly.  This solution is not valid.  Sorry.

  • Unable to join the network on Iphone 4

    I am unable to join WIFI network in my house all my computers are able to join but when I try on my phone I receive error message Unable to Join the Network. I have tried reseting network settings and rebooted phone. Nothing is working. Anyone have any advice.

    Hi mcctigger,
    I know it can be frustrating when you can't get on the internet.
    Sounds like you've tried a few things, but I would suggest you follow the steps in the article below in the order presented:
    iOS: Troubleshooting Wi-Fi networks and connections
    Basic troubleshooting
    Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
    Verify that you are in range of your Wi-Fi router or base station.
    Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
    Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Update your Wi-Fi router to the latest firmware.For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
    Restart your iOS deviceHold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
    If you are still experiencing a Wi-Fi issue after trying the above, choose the symptom below that closely matches your issue:
    If you're unable to join a nearby Wi-Fi network
    Try restarting your Wi-Fi router by turning it off and then on again.
    Note: If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    When joining an 802.11n Wi-Fi network, ensure that your router is properly configured. See this article for more information.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings, including passwords, VPN, and APN settings.
    Hopefully you will be up and running again soon!
    - Judy

  • HT1695 I can't connect my Ipad2 to my home wifi it says "unable to join rge network"

    I can't connect my Ipad2 to my home wifi it says "unable to join rge network" eventhought my Iphone and MacBook are connected!!!

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • TS1398 My i-phone model MD654LL/A serial F17JWNAF8H2 says "Unable to join the network "sunday".  This is my WIFI network I have had for years.   My I pad has no problem connecting, but not my i-phone. I just tried my daughter's i-phone and it has same pro

    My i-phone cannot connect to my wi fi-all of a suddon.  My wife's i-phone 4 is connected to the wi-fi network.
    I just tried to connect my daughter's i-phone 5, and could not connect message came up "unable to join the network "Sunday".
    My I-pad is connected to Sunday also.
    I tried the reset routine, and when I try to get on line, it asks for my password.  I put it in and it stll says unable to hoin message.
    Can someone help?

    Reset your network settings. Settings>General>Reset>Reset Network Settings

  • HT4623 Hi having difficulty connecting to wifi following upgrade to 7.0.4 for an iPad 4.  Have done a complete power down and restart , no luck.  Unable to enter a password to the home locked wifi. Message coming back Unable to join the network ".........

    Just installed iOS 7.0.4 on the ipad, and can no longer connect to my home locked wifi.  I choose the home wifi network and the message comes back with   Unable to join the network "............"    Dismiss.  There is no prompt for the password for the locked network. . . .  Any suggestions  . . . . .

    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings

  • I just returned from Europe and my ipad will not connect to my home WiFi. It keeps giving me the message ""unable to join the network "Pepper".  This is my known home network.

    I just returned from Europe and my ipad will not join my home WiFi network.  It keeps giving me the message "Unable to join the network"  Any ideas?
    I turned off my airplane mode.

    "That was Easy!"  Thanks!

  • 'unable to join the network...' wifi network error ! please help, 'unable to join the network...' wifi network error ! please help

    im on pay as you go.. still trying to set up wifi to my home network.. im putting in the password (sky broadband) and i keep getting the message
    Unable to join the network...
    driving me crazy now - please help !

    Other possibilities:
    Your router firmware is out of date. Check the manufacturer's website for an update
    You have MAC (Media Access Control) filtering enabled on the router, that restricts access to "known" devices and the new iPhone is not on the table of known devices
    Your router has a setting limiting the number of simultaneous allowed devices
    Your routers SSID ("name") is still the default (e.g., LINKSYS, DLINK, NETGEAR, etc). Your phone has encountered other routers with the same name as you have traveled, and the phone is confused as to which router is the real one. If your router's name is still the default you should change it.

  • HT204409 i'm receiving a message for unable to join the network when entering in the wifi password

    the message I'm receiving on the Ipad mini when entering the home network password is: Unable to join the network!!!

    If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
    First, test your iPad on some other networks: a friends, Starbucks, Barnes & Noble, etc.
    If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
    If your iPad does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
    If you need more help please give the make, model, and version of your WiFi router and how you have it configured.
    See also here: http://www.apple.com/support/ipad/wifi/

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