MacBook Air update: lost iWork

I just got a new MacBook Air and it came with the right to freely download iWork (pages, keynotes and numbers). The thing is I set it to download all iWork apps and upgraded to Maverick OS. Now I only have Keynotes and I have to pay for the rest... Help please

hi
Found the solution
Appstore>>Accounts>>Itunes>>hidden apps>>manage>> unhide ones you are finding difficulty with.
( Else call Apple Help they may 'reassign' these apps to your Apple Id.)
Then repeat above procedure.

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Our Macbook air was lost or stolen shortly after initial setup / registration but device location was not turned on. Can MAc ID

Our Macbook air was lost or stolen shortly after initial setup / registration but device location was not turned on. Can MAc ID # be found through email linked during setup ?

The following has some recommendations from Apple of what to do if Find My Mac was not turned on before it was lost or stolen. The quote is from If your Mac is lost or stolen - Apple Support
Find My Mac is the only Apple service that can help track or locate a lost Mac. If you didn’t set up Find My Mac before your Mac was lost, or you can’t locate it, these steps might help you protect your data:
Change your Apple ID password to prevent anyone from accessing your iCloud data or using other services (such as iMessage or iTunes) from your Mac.
Change your passwords for other accounts you use with your Mac, including email, banking, and social sites like Facebook or Twitter.
Report your lost or stolen Mac to local law enforcement. They might request the serial number of your computer. You can find this information on the original box or receipt you received when you purchased your Mac, or on Apple's My Support Profile site if you registered your Mac.

I recently had to restore my macbook air and lost all my photos.

I recently had to restore my macbook air and lost all my photos from iPhotos and documents from Pages. Is there anyway I can restore them? frustrated is an understatement.

nope. not without any kind of backup.

In photos (iphoto) in 10.10.3 on macbook Air I lost the adjustment graph option. Am left with nearly useless choices w no fine tuning. Is there a way to access better adjustment?

In photos (iphoto) in 10.10.3 on macbook Air I lost the adjustment graph option. I'm left with nearly useless choices w no fine tuning. Is there a way to access better adjustment as in iPhoto?

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MacBook Air update breaks Safari

I just updated my MacBook Air this evening, and now Safari refuses to work. I've repaired permissions, dumped the preferences for Safari, tried restoring from Time Machine, restarted several times, and still Safari hangs up on opening and refuses to start. Firefox works, but not Safari. Anyone else having issues with this? Suggestions?

Karen,
Unfortunately... this is where it gets a little tricky. The fact that Safari works without an issue in another user would indicate that the problem was not with the update (itself) or the application. But rather something that was modified via the update which affects the Safari application. A plug-in, a toolbar, something along those lines.
I'm not a "wiz" when it comes to Safari troubleshooting of this nature but the first place to start would be with the application itself. If you go to the Safari.app in Finder and "Show Package Contents" it should be bring you into a new view that shows one folder (contents). Within that folder I have the following items: (this is off a clean installed, test OS environment)
- CodeResources
- Info.plist
- MacOS (folder)
- PkgInfo
- Resources (folder)
- SafairSyncClient
- version.plist
One thing you might also want to try would be to delete the following folders in your User/Library
- Safari (entire folder)
- Preferences (content of folder, leave folder)
- Caches (content of folder, leave folder)
- Internet Plug-Ins (content of folder, leave folder)
It's also possible that there's something with QuickTime that might be affecting Safari. It seems like a stretch, but the next step might be to remove and re-install all associations of that Application as well.
Make sure whenever removing an application you also remove its receipt so Software Updater is "up to date" on what's installed or not installed. That folder is located off the root level Library, not the User level.
Ultimately an Archive & Install might be the best solution, however the fact that the application works in another user would typically indicate that an Archive & Install would not resolve the issue but rather bring it right back. With that being said, an Archive & Install (without preserving user and settings) would then do the trick. But it would involve reimporting your entire user directory, which may take a while.

Macbook air updates taking too long

I just bought my macbook air. It needs 13 program updates. I started to do them all at once, and it was estimated to take over 900 hours. I stopped it and started to do them one at a time. Doing that, I was able to update 6 of them. One of them is 66KB and is estimated to take 10 hours. Seems pretty crazy. Is this normal?

Don't get too anxious about estimated times. The estimator constantly updates as the download progresses. It observes how much data needs to be downloaded, how long it took for the portion already downloaded, and extrapolates from that. It gets more accurate as it goes. The numbers can be pretty wild at first. It's like trying to estimate your MPG after driving 2 blocks.

Macbook air update to mavericks Free ?

All
Yesterday i did buy an macbook air with lion on it. Will i get an free update to mavericks ?
Thanks

Nice !
Apple just announced 20 mins ago that the new OS Mavericks is "being released today" and it is FREE

MacBook Air update error

I updated my MacBook Air yesterday and can no longer access my Pearson Powerschool gradebook without an error.
java.lang.ClassNotFoundException:com.pearson.powerschool.system.Startup
    at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
    at com.sun.jnlp.JNLPClassLoader.findClass(JNLPClassLoader.java:348)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
    at java.lang.Class.forName0(Native Method)
    at java.lang.Class.forName(Class.java:171)
    at org.xito.reflect.Reflection.findClass(Reflection.java:87)
    at org.xito.reflect.Reflection.findClass(Reflection.java:74)
    at com.pearson.powerschool.gradebook.ServiceManager.initialize(ServiceManager.java :94)
    at com.pearson.powerschool.gradebook.Main.startUI(Main.java:112)
    at com.pearson.powerschool.gradebook.Main.main(Main.java:382)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.sun.javaws.Launcher.executeApplication(Launcher.java:1953)
    at com.sun.javaws.Launcher.executeMainClass(Launcher.java:1886)
    at com.sun.javaws.Launcher.doLaunchApp(Launcher.java:1648)
    at com.sun.javaws.Launcher.run(Launcher.java:141)
    at java.lang.Thread.run(Thread.java:695)
Any thoughts on what this means and how I can fix it?
Or any thoughts as to why I sometimes get this message too: "launchGradeBook.jnlp" can't be opened because it is from an unidentified developer?

Hi lasabeth14,
If you are having Java issues after upgrading to Mavericks, you may want to make sure you have installed the most recent Java update for OS X. You may find the following page helpful:
Apple Support: Java for OS X 2013-005
http://support.apple.com/kb/dl1572
Regards,
- Brenden

HT1338 Why won't my MacBook Air Update iPhoto and iMovie ?

I bought my macbook Air mid last year and the flash drive was faulty in it and i had to have it replaced and ever since that i cant use imessage as they didnt put the serial number back in and now i cant update some applications on my computer and as iPhoto and iMovie. when i try to update these applications it just says " to update this aplication, sign into the account you used to purchase it" i am on the sane account as what i have always used the only differance is i have changed the email from what it use to be

The download takes a long time. If you have a Ethernet Adaptor use it. Try to locate a high-bandwidth wireless connection. Do you have enough free space on your SSD (including keeping 10-20% empty for VMEM and temporary files)

MacBook Air update still running

The latest update of OS X Yosemite could not be finished in 15 minutes. My MacBook Air was running the whole afternoon and still not finished in the evening after 5 hours.
I've switched of the machine and restart it. The logon screen comes and I can give in my logon credentials, but then the system will only be startet until the middle of the status bar.
What can I do?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Recent Macbook Air Update All itunes music gone

Just downloaded new software update for MacBook Air and ALL music has been deleted from itunes except three albums. All music still on iphone.

Which new software are you referring to?
You can transfer music from the iPhone to your Mac > The specified item was not found.

Why has my macbook air suddenly lost 6 GB of memory

When I went to check how much storage I had on my MacBook Air it told me I had 90GB left. The last time I checked i had

check your storage, local snapshots or "other"
See here for answer about the OTHER which is taking up space:
http://pondini.org/TM/30.html
and here:
http://pondini.org/OSX/DiskSpace.html
See Kappys excellent note on the rest of “other” files taking up your space:
What is "Other" and What Can I Do About It?
local snapshots....read about same here::
http://pondini.org/TM/30.html

I have iWork's on disk but an unable to find serial number to upload to macbook air, i have iWork's on disk but an unable to find serial number to upload to macbook air

i have i works 2009 but its on a disk and well no disk drive on macbook air, were do i find the seirl number to download it to my macbook

maahes wrote:
did so now, only now I'm getting a slightly different error: could not find udevd no such file or directory. I checked both grub.cfg's and my mkinitcpio.conf and there's no listing for udevd ....which I've never heard of, so I assumed it was a typo?
For clarification: udev is in the mkinitcpio.
I'm not sure whether I yet have a good intuition for how you have your machine set up, but I suspect you need to include a cryptdevice flag to the kernel in your grub config. The file isn't found because the kernel doesn't know your root directory needs decrypting first.
My setup is an LVM over LUKS over LVM sandwich. To boot into my system, the grub.cfg contains the line:
linux /vmlinuz-linux root=/dev/mapper/cryptvg-root cryptdevice=/dev/mapper/vg-crypt:root rootfstype=ext4 pcie_aspm=force acpi_osi=Linux acpi_backlight=vendor i915.i915_enable_rc6=1 i915.i915_enable_fbc=1 i915.lvds_downclock=1 ro
Now, most of those flags don't have anything to do with your problem, but note the cryptdevice. It tells the kernel it's dealing with an encrypted filesystem sitting in a logical volume called crypt on a volume group called vg. The bit after the colon tells the kernel to associate this encrypted filesystem with /dev/mapper/root.
As for how to fix your system, I'm afraid I still feel a bit fuzzy about how your LVM and encrypted layers relate to each other, whether you have LVM over LUKS, or LUKS over LVM, or something else. Was there a particular how-to that you followed?

Restore MacBook Air 2009 lost discs. Or which discs could I buy to restore?

Can I restore a MacBook Air 2009 a1304 model. I no longer have the discs is it possible without? Or am I able to buy new copies and which ones would work?

10.6. Snow Leopard Disc.
You can order OS X 10.6 Snow Leopard Disc from Apple Store.
Call Apple Store: 1-800-692-7753
Upgrade
You can upgrade to 10.8 Mountain Lion.
http://www.apple.com/osx/specs/
http://www.apple.com/osx/how-to-upgrade/
Best.

Did a factory reset on my macbook air and lost my keynote, pages and numbers apps that came free with my macbook... how do I get them back?

I bought my macbook late 2013 and it came preinstalled with the apps such as keynote and numbers, i had done a factory reset and I have lost these aps.
How do I go about getting these back?

Hello ,
Thanks for using Apple Support Communities.
To reinstall the iWork applications that came with your computer, simply follow the directions below to get them back.
Mac App Store
Open Mac App Store.
Click Purchases at the top of the window. Your purchased apps will appear.
Click Install or Download.
Download past purchases
Take care,
Alex H.

MacBook Air update: lost iWork

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