Macbook air video storage problem
hi to all,
i have a 64gb 2011 macbook air running latest software.
problem i have i am running out of disk space, it says i have 30gb of movies on my drive, i dont, i dont have any, i have deleted all content i have downloaded in the past, trash is empty too.
anyone have any ideas as to what is going on?
cheers
Re-index Macintosh HD.
Do this twice.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409
Similar Messages
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Macbook Air app storage problem
I have a 256gb Macbook Air with OS X Mavericks 10.9.5. Everything is running fine except that when I open up my storage information it says that apps are taking up 100gb of space, however, when I go to my finder > applications > get info it says that my applications are only taking up 11gb. I don't have much space left on my hard drive so this is a bit of an issue of me and also kind of confusing. How can I have 100gb of applications taking up space on my computer when I only have 11gb worth of applications?
I only have the default applications and Google Chrome, Skype, uTorrent, Photoshop and Lightroom installed.
Is there any way that I can reduce the gb spent on applications without deleting anything?
Thank you!Re-index Macintosh HD.
Spotlight reindexing will take a while to finish.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409
You will see a new category “Other” in the Storage Display.
About “Other”:
http://support.apple.com/en-us/HT202867
Note:
If Macintosh HD is not shown on the Desktop, click on an empty spot on the Desktop to activate Finder.
Finder > Preferences > Sidebar > Devices > Hard disks
Enable it clicking inside box beside "Hard disks" to place a checkmark.
Best. -
My Macbook air flash had gone for a month and I saw Apple's Macbook air flash storage drive replacement program. I'm not sure whether that program is still available for the broken device or not. Now, I'm booting from the external hard drive. Warranty has gone in October 2013..
I want to send back my macbook air back to apple store. The problem is that I bought it from US and now, I'm using it in Myanmar. If the program is free of charge for my device, it's worth trying to send back to US. Since mine is broken, I'm afraid Apple will take charges for reparing.
So, if anyone having the same problem as me, I would like to get suggestion....
Thank you!!I have no idea about how to handle the international aspect of your question.
But here is the Apple writeup about the problem and the remedy. Maybe that will help you.
http://www.apple.com/support/macbookair-flashdrive/ -
Hello, I have a Macbook Air, bought May 2012 or so that came with OS 10.7.4 on it. Did not try to upgrade OS until recently. Tried to upgrade to OS Mavericks, however received error message 'Before installing OS X Mavericks this system requires MacBook Air Flash Storage Firmware Update 1.1." I then downloaded and attempted to install said Firmware Update 1.1, but received another error message, to wit: "This update requires 10.7.5 or 10.8.5 or later"
Who can help me out the this Catch-22? I thought about first updating to OS 10.8, but apparently that is no longer available?Hi CursedIn,
If the Firmware update required for Mavericks requires 10.7.5 to install, you may be able to download it directly from the following link:
OS X Lion Update 10.7.5 (Client Combo)
Regards,
- Brenden -
I have the Numbers-applications on both Mac mini and Macbook Air. My problem is that they don't sync so when I create a Numbers-file on the MacBook while travelling, it will not be on my Mac mini when I get home :(((
Hey iWeb plubishing problems,
I would first check to make sure that you meet the system requirements for OS X to support Documents in the Cloud. For that your Mac’s needs to be running at least OS X Lion 10.7.5 or later to make sure that everything syncs. Take a look at the article below for more information.
iCloud: Troubleshooting Documents in the Cloud
http://support.apple.com/en-us/HT203517
Take care,
-Norm G. -
Can't install MacBook Air Flash Storage Firmware Update 1.1
My macbook air is mid 2012
And I just update the mac on Oct 15
And today I heard about the ssd failure thing.
I head to appstore and find 0 updates there.
Then I download the MacBook Air Flash Storage Firmware Update 1.1 here http://support.apple.com/kb/DL1690
And it says "This computer does not need this update"
Does this mean my mac is good? Or not?dknyxh wrote:
And it says "This computer does not need this update"
Does this mean my mac is good? Or not?
Firmware update tests the computer first to make sure that the SSD is not a faulty one.
Then update will not be installed and returns the message
"This computer does not need this update".
Does this mean my mac is good? Or not?
Your Mac is good.
Best. -
Where is "MacBook Air Flash Storage Firmware Update 1.0" ?
Why MacBook Air Flash Storage Firmware Update 1.0 is unavailable for download now?
It's here:
http://support.apple.com/kb/DL1551
... but if Software Update does not find it and install it for you, there's probably a good reason. -
went to install os mavericks and got this message: MacBook Air Flash Storage Firmware Update 1.1 need. tried that and got: This update requires Mac OS X 10.7.5 or 10.8.5 or later, please advise.mac
OK. Now, you say you got this alert through App Store when trying to download Mavericks or after you downloaded it and were trying to install it? Which is the correct case?
The error you are getting may sometimes occur when the computer has already been updated, but I don't know why you would be getting this message. I can only suggest that you take it in for service to find out why this is happening. -
MacBook Air Flash Storage Firmware Update 1.1
MacBook Air Flash Storage Firmware Update 1.1.
I have a mid 2012 MacBook air. I just upgraded to Maverick. As part of the upgrade the ssd was checked and I got a message that my ssd was successfully upgraded and that it is fine. After two days a lost most of the data that was inside it. Some photos songs and OS were not affected. All my document folder was erased and I lost all my work. Can you tell me if I need to go and replace the ssd or is this a normal issue with the upgrade to Mavrick?MacBook Air computers sold between June 2012 through June 2013 with 64 or 128 GB SSDs are known to have a high SSD failure rate and Apple is replacing them for free.
http://www.apple.com/support/macbookair-flashdrive/
You should maintain current backups. Given the known failure rate of your SSD that is especially important.
For more about backups
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods:
https://discussions.apple.com/docs/DOC-3045
Methodology to protect your data. Backups vs. Archives. Long-term data protection:
https://discussions.apple.com/docs/DOC-6031 -
Hi everyone,
I used to have the shut down problem with my Macbook air. I have an 11" Later 2011 Macbook air.
The problem did not go away after updating to Mountain lion.
I just realized that although I was closing all programs, I was not ejecting my 3G modem/dongle.
Once I ejected it before commanding it to shut down, it did shut down properly.
I thought I should share it with you. May be there is a program that has not been closed or a devise that has not been unplugged/ejected properly and is restricting the shut down.
It worked for me. Hope it will work for you.
Enjoy your Mac.
J.Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, you may have to take the computer to the Apple store
to have the battery checked out.
Best, -
To download and install iOS X Maverick my MacBook Air demands that I should first of all install MacBook Air Flash Storage Firmware Update 1.1 that I cannot find in MacBook Application Store. So what do I do?
http://support.apple.com/kb/DL1690
-
Anyone experience the same result after installing MacBook Air Flash Storage Firmware Update 1.1? Why did my macbook shut down?
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best. -
Mid-2013 macbook air Battery life problem
hi,
i don't know what's the problem on my macbook air but battery life always shows less than 10 hour...
any idea?
i have posted that etrecheck results... what should i do?
Hardware Information:
MacBook Air (13-inch, Mid 2013)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 5000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:8:22
Disk Information:
APPLE SSD SM0256F disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (13.29 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.google.keystone.daemon.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.google.keystone.agent.plist
User Launch Agents:
[failed] com.coppertino.VoxHelper.plist
[failed] com.google.GoogleContactSyncAgent.plist
[loaded] com.spotify.webhelper.plist
User Login Items:
iTunesHelper
Adobe Bridge CS5
3rd Party Preference Panes:
Flash Player
Internet Plug-ins:
AdobePDFViewer.plugin
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
googletalkbrowserplugin.plugin
JavaAppletPlugin.plugin
npgtpo3dautoplugin.plugin
o1dbrowserplugin.plugin
QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
5% WindowServer
3% Dock
1% EtreCheck
1% fontd
0% warmd
0% loginwindow
0% aosnotifyd
Top Processes by Memory:
123 MB com.apple.IconServicesAgent
82 MB Finder
78 MB CVMCompiler
70 MB Safari
61 MB mds_stores
57 MB WindowServer
57 MB Mail
57 MB com.apple.WebKit.WebContent
53 MB Dock
29 MB mds
Virtual Memory Statistics:
1.36 GB Free RAM
1.31 GB Active RAM
796 MB Inactive RAM
561 MB Wired RAM
351 MB Page-ins
0 B Page-outsbattery time remaining is currently unreliable, techs are looking into it.
What ACTUAL time are you getting off a full charge?
rely on battery % until there is a resolution
there are no suspect apps or processes in your list that i see
Peace -
New Mid 2013 Macbook Air has Battery Problems
I'm having problems with my new Mid 2013 Macbook Air. I read it's to do with the i7 processor or using Chrome. Below are the details from etresoft scan. Any help on how to find and shut down unecessary items/processes much appreciated?
Hardware Information:
MacBook Air (13-inch, Mid 2013)
MacBook Air - model: MacBookAir6,2
1 1.7 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 5000 - VRAM: 1024 MB
Startup Items:
HP USB EWS Gateway - Path: /Library/StartupItems/HP USB EWS Gateway
HWNetMgr - Path: /Library/StartupItems/HWNetMgr
HWPortDetect - Path: /Library/StartupItems/HWPortDetect
System Software:
OS X 10.8.4 (12E3200) - Uptime: 0 days 1:45:46
Disk Information:
APPLE SSD SD0256F disk0 : (251 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (95.74 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
[loaded] com.paragon.NTFS.trial.plist
[loaded] com.paragon.NTFS.upd.plist
Launch Daemons:
[loaded] cn.com.zte.PPPMonitor.plist
[loaded] com.adobe.fpsaud.plist
[not loaded] com.adobe.SwitchBoard.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
[loaded] com.google.keystone.agent.plist
User Launch Agents:
[loaded] com.divx.agent.postinstall.plist
[failed] com.facebook.videochat.plist
[loaded] com.spotify.webhelper.plist
[not loaded] Internet Everywhere
User Login Items:
Google Chrome
VMCStatusMenu
3rd Party Preference Panes:
DivX
Flash Player
Paragon NTFS for Mac ® OS X
Perian
Internet Plug-ins:
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
googletalkbrowserplugin.plugin
JavaAppletPlugin.plugin
npgtpo3dautoplugin.plugin
o1dbrowserplugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Dashlane.plugin
Picasa.plugin
Bad Fonts:
None
Top Processes by CPU:
2% EtreCheck
2% WindowServer
1% Google Chrome
0% pbs
0% Microsoft Word
0% fontd
0% quicklookd
0% Microsoft Excel
0% Finder
0% coreservicesd
Top Processes by Memory:
328 MB mds
262 MB Google Chrome
164 MB Finder
131 MB Microsoft Word
106 MB WindowServer
98 MB Microsoft Excel
90 MB Dashlane
66 MB Calendar
66 MB Google Chrome Helper
66 MB DashlaneAgent
Virtual Memory Statistics
2.69 GB Free RAM
3.45 GB Active RAM
1.01 GB Inactive RAM
858 MB Wired RAM
2.38 GB Page-ins
0 B Page-outsI did need to install the software so thanks for that but the battery life is still reporting only about 6 hours for a brand new mid 2013 macbook air 13 inch.
-
Macbook Air 2011 battery problem
Hello guys!
I bought Macbook Air mid 2011 11 inch model with 128 Gb and 4 Gb RAM. In last weeks I saw my MBA after full charge (all night) have 100%, but after two hours is 10%. Is it normal? I just worked with Google Chrome, Time Machine and maybe some video in HD in MPlayerX. What I can do?Ah, I made a reply yesterday evening, it has disappeared.
I try to repeat it again:
Don't worry: you have the most beautiful and enviable MacbookAir! It's the latest version, and it's battery is also new. I guess there's nothing wrong with it. The only thing that is different with my MBP's is that there is 6,4 power usage (obviously with the charger in), could you check one thing for me:
Start Acitvity Monitor (in Utilities), and for <all processes>, click on the %CPU column, are there any processes that continiously use more than say 15%?
The battery values vary a bit, that's not abnormal (in my MBP they vary between 92-103%; 90 cycles, 28 months), they are absolutely not giving the impression that there is something wrong with the battery, it's life is not determined by what Coconutbattery says (a good utility btw), but by the number of cycles, read the pages I gave the links of.
Another thing: there is an EFI update, look in the Software Update (EFI is an hardware layer, compare bios in a PC):
http://support.apple.com/kb/DL1448.
If you do not have "problems", it is still good to update, because it may solve some issue that you have not encountered yet.
don't worry, have fun with your fantastic 13" MBA,
happy computing,
Lex
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