MacBook Air WiFi Connectivity Issue

I bought a MacBook Air 13" yesterday and I've noticed that my WiFi keeps dropping out. The WiFi icon in the menubar says it's connected and network in sys prefs says so too. But no pages will load and I can't ping anything. I have to turn WiFi off and back on for it to work. I've noticed it also does this with my iMac (mid 2011). On my old 2011 MacBook Pro 13" I never had this issue.
Does anyone have any solutions or should I just take it to Apple?

Not an issue with my router. Works fine on all my other devices, and I had the same issue earlier today at a different location using a different network.

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Macbook Pro WiFi connectivity issues

Hi there - planning on contacting Apple directly tomorrow but thought I'd put this question to the community before I run up my phone bill!
For the past few days I've seen my WiFi connectivity go severely downhill, I've had my new Macbook Pro 2012 (non-retina) for a little less than a week, and I haven't had a problem with my internet since a few days ago.
This is DEFINITELY an issue with my computer. I have other computers and an iPhone which work perfectly well with the same network - in fact, my girlfriend was next to me running on her laptop for 20 minutes whilst I sat there pulling my hair out to the messages of "You are not connected to the Internet" and "Network timeout".
The computer was originally installed with OS X Lion, but I updated to Mountain Lion after 2-3 days. (Perhaps it's a problem with this? Is this an ongoing thing with the range or the OS?). I have tried reinstalling the OS X, a frustrating ordeal as I actually needed an internet connection to do this! This, however, doesn't seem to have done too much...
I've tried deleting all information about my network (in the advanced wifi tab, and in Keychain), and also tried entering the wrong password in when manually adding the network, I'd heard that works yet clearly not!...
I feel like I'm using a mobile phone with bad signal when I have to hold the pc in the air as if i'm looking for that "sweet spot" (strangely enough this usually works for a minute)
Any ideas? I feel like I've exhausted all means, I'm at the end of my tether!

I have been having the same problem. When my MacBook Pro running 10.9.1 (Mavericks) wakes up from sleep, whether from shutting the lid or inactivity, the Wi-Fi seaches for a network, but won't reconnect to my known home Wi-Fi network. When I try to select my network from the menu at the top-right of the screen, I get an error message after about 10 seconds saying that the network is unavailable. If I turn off Wi-Fi and turn it back on twice, I can then reconnect to my home Wi-Fi network. This is a very annoying problem. Please fix it in 10.9.2.

Macbook air wifi connection problem?

Hello Apple Communities
So i recently pre-ordered a custom built 13inch macbook air, and i am just wondering
if theres still any issues with the wifi connection. I living in Australia by the way.
Thanks!

I don't know that 802.11 ac is the clear answer - but - if you have broadband access that is likely to support ac (not all is/can) in my opinion it would be wise to look to the future and buy an ac supporting router. Certainly those with older routers have more problems, and updating firmware (when possible) seem to cure some.
Some claim dissabling Bluetooth was their unhappy solution.
Certainly part of the "fix" for some appears to be to use 5Ghz and g/n settings as opposed to 2Ghz and a/b.
For others new hardware (returning/exchanging the device) was a solution.
There are moderators (who will quickly correct - or remove) this reply if I've made any false or misleading statements.

Macbook Air Internet Connectivity Issues.

Since I updated my mid 2011 Macbook Air to OS X 10.7.4, it will not connect to the internet when it awakes from sleep and often the wifi will have to be switched off and then on again, any suggestions on how to fix this issue? Extra Info - My Internet provider is BT and I have the fibre optic service, using the BT Home Hub 3.

Hi,
This has been discussed a lot in this forum - so such for more info.
In short, I have same setup as you & its not the BT service or Hub etc....
What worked for me is to 'switch off' Bluetooth; with Bluetooth off it connect fine & is instant on resume.
If I swich Bluetooth on - my internet will not auto reconnect, I have to select from list...
(I have tested this on friends networks & diferent routers, so its a s/w issue - someon in this forum confirmed its fixed in Mountain Lion - so, I am wating in hope).
Hope this helps,
T

I can't get facetime to work on my macbook air, wifi connection is fast HELP

Hi Everyone,
I have a brand new MacBook Air, iphone4 and ipad2.
I cant get facetime to work, it keeps saying:
could not sign in. please check your network connection and try again.
Firstly MBook air is sitting above my modem, and i have rediciously fast interent speeds.
I have tried different apple id's nothing works.. I need this thing to work as Im trying to call my wife overseas.
HELP please

1. System Preferences > Flash Player > Advanced > Delete All
     Press the "Delete All" button
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Follow the prompts.
    Quit Safari.
    Restart computer. Relaunch Safari.
2. Allow Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
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    Press " Manage Website Settings" button for more options.

Mid-2012 Macbook air wifi connectivity, bluetooth interference, and SD slot

I've had issues with all off these things since right around the time my warranty expired:
-Wifi is often slower than all other computers in my house no matter where it is; it doesn't work at all if i have bluetooth on and connected to something. this seems to be a known bug that apple won't acknowledge- there are discussions of it here and on macrumors forums
-The SD card slot often ejects or unmounts the storage expansion that I keep in it full time. not just when battery is low or even while sleeping, but sometimes while I am sitting at the computer working. I've had to repair the sd card with disk utility multiple times as a result.
-Battery life is down to about 3 hours- battery health says it is at 83% of its original full capacity but I know it used to get 6 hours easily, and mavericks was supposed to improve that. I'm wondering in part if the SD card is part of what's killing it, but there is no way I can find to really get a deeper analysis of what's using the power. I do nothing on my computer except use office applications, browse the web and listen to music through headphones or a wired speaker (since BT won't work with the internet).
Mid-2012 13" MBA, running 10.9.4. I have no pirated software on here and have been gradually moving things to cloud storage, so the hd is only 54% full. I'm going to have to pay for a support ticket to get any help on these things, so i'm wondering: Is it worth it? Will I end up paying for every separate issue? I feel pretty confident Apple support is not going to acknowledge the first two points are part of larger and unacknowledged issues, especially being out of warranty, and battery life is so subjective.
I'm honestly feeling close to buying a windows 8 machine.

I have seen lots of issues on Yosemite with Wifi (and have been having issues myself), but yours seem different. It is a pretty new computer, have you tried taking it in under Applecare (if you live somewhere this is convenient)? Maybe you just got a defective wifi card. I won't defend Apple over this wifi mess, because it really is terrible, but your issue seems not the same as the ones I've read about while researching how to fix mine (unsucessfully....).

Macbook Pro WiFi connectivity issues since updating to Mavericks

I upgraded to the Mavericks OSX 10.9.1 and started seeing WiFi issues. The issues seem to happen when I have to wake up the system after closing the lid. I have an Airport Extreme router

I have been having the same problem. When my MacBook Pro running 10.9.1 (Mavericks) wakes up from sleep, whether from shutting the lid or inactivity, the Wi-Fi seaches for a network, but won't reconnect to my known home Wi-Fi network. When I try to select my network from the menu at the top-right of the screen, I get an error message after about 10 seconds saying that the network is unavailable. If I turn off Wi-Fi and turn it back on twice, I can then reconnect to my home Wi-Fi network. This is a very annoying problem. Please fix it in 10.9.2.

New Macbook Pro Wifi connection issues

I just bought a new Macbook Pro. When I try to connect to my wireless router I get a "Connection Timed out" message. It won't connect. In order to connect I have to go to Network Preferences and Select "Diagnostic". After following the steps I can type in my password. It says the password is "invalid" though I know it is correct and then it connects anyway.! I must go through this process everytime to log on. Very annoying. Any solutions?

After taking it in to the tech department, I gave up on them and opened it myself. Re-seated the connection from the Superdrive to the main board, and it works fine.

New Macbook Air - wifi connectivity problems

Well some of you got the problem solved, but for me who has purchased my first apple device besides an Ipad, this is ridiculous.
It has been more than a month and have received 3 updates, 1st was seed update , then the new version and then a software update.
What is ironical is that none of the updates fixed the issue. The internet doesnot connect whenever you wake up your MBA after the 3rd update, earlier it used to just drop in between. Now have started seeing the browser in a Hung mode. The page would not load at all. The only way one can make the thing work is to restart it.
I would definitely want some permanent fix to see my hard earned money not just going down the drain in an Apple.
<Edited By Host>

Why all these questions about routers and so on?
Apple is delivering a defective product, no more no less! The fault is with some ( or all?) 2013 MBAs and Apple is really not handling this in a way that can be expected.

MacBook Air never connects directly to WiFi.

MacBook Air never connects directly to preferred or any other networks but WiFi will have to be switched off and back on to connect. What to do? Any known bugs or resolution? Running OSX 10.9.3 with latest updates on MacBook Air from mid 2013, i5.

Eric Root's list of links to help troubleshoot networking issues;
Troubleshooting Wi-Fi issues in OS X http://support.apple.com/kb/ht4628
Wireless Diagnostics - About http://support.apple.com/kb/HT5606
..WiFi, Internet problems, possible solutions https://discussions.apple.com/docs/DOC-3421
Wireless Connection Problems - Fix http://osxdaily.com/2012/08/02/fix-os-x-mountain-lion-wireless-connection-proble ms/
Wireless Connection Problems - Fix (2) http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/
Wireless Connection Problems - Fix (3) http://osxdaily.com/2012/11/30/resolving-stubborn-wi-fi-connection-problems-in-m ac-os-x/
Also try turning off Bluetooth

MacBook Air intermittently has issues connecting to websites when wireless shows connected to the internet. The pages show that I am offline, but I can ping Google DNS. Windows PC, iPhone and Android phone have no issue displaying the same web pages.

MacBook Air intermittently has issues connecting to websites when wireless shows connected to the internet. The pages show that I am offline, but I can ping Google DNS. Windows PC, iPhone and Android phone have no issue displaying the same web pages.How do I solve this issue?

Go step by step and test.
1. Power off the router. Unplug it from the wall. Wait a while.
    Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
    Restart the computer.
    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204
2. Empty Caches
    Safari > Preference > Advanced
    Checkmark the box for "Show Develop menu in menu bar".
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3. Deselect Proxies if selected.
    System Preference > Network > Advanced > Proxies Tab
    Under "Select Protocol", uncheck any box if selected.
    Click "OK" then "Apply”.

Having problems with my macBook Air wifi staying connected

I'm having problems with my MacBook Air staying connected to wifi....Help - Very frustrating!!!

When you go to perform a software update or make a system change it'll prompt you for an administrator's password. If you're the only user on the machine, you're also the administrator.
If you've forgotten this password it can be reset using Disc 1 of the System Restore DVDs that came with your computer. Because the MBA lacks an optical drive there are two ways to perform the password reset:
1. Purchase/use the external, USB-based MacBook Air SuperDrive
2. Use CD/DVD sharing between another, compatible computer on your network
Steps on how to do this are found between 46-49 in the owner's guide that came with your machine or it can be downloaded via the web at:
http://manuals.info.apple.com/enUS/MacBook_Air_UsersGuide.pdf

Mid-2012 MacBook Air WiFi Reconnect-Partial Solution

The MacBook Air seems to have some significant WiFi issues for a lot of users. My issue is as follows: the MacBook will connect to any compatible WiFi hot-spot with no problems, and it will maintain the connection almost always. The problems come when I try to reconnect to the internet over the same WiFi hot-spot after waking up the MacBook. Even more frustratingly, the problem is not consistent. Sometimes it works, and sometimes it doesn't. After some investigation, I have come to the conclusion that reconnection problems happen when:
You wake the computer up from computer sleep (not display sleep or Power Nap)
You are using a specific cable modem (the one I tested on was a Motorola SURFboard SBG6580 DOCSIS 3.0)
You have not restarted your cable modem while your MacBook was asleep
The MacBook Air will connect to the WiFi network (i.e., it can access other devices in the wireless LAN) when woken from computer sleep; it just will not connect to the internet
The only way to get the connection back is to restart the cable modem. Restarting the MacBook, restarting your WiFi base station (in my case a brand new AirPort Time Capsule tower), having the MacBook forget the WiFi network and then reconnect--all do not work. But if I just restart the cable modem, the MacBook connects with no problems. This is a problem specific to the MacBook Air because none of my other devices ever have a problem connecting to the network after waking up from sleep (including a Lenovo ThinkPad E530c). As has been proposed in some of the many discussions about MacBook Air WiFi issues, I think it has to do with the bleeding-edge power saving modes that the MacBook Air enters in to when it goes to sleep. Apparently, the computer sleep mode will cause it to not be able to reconnect to the internet, so it seems to be some sort of incompatibility or bug between the MacBook Air and the cable modem--in my case, the Motorola SURFboard.
So that's the problem, but I do have a partial solution while the engineers figure out a fix. Set the System Prefs > Energy Saver setting on the MacBook to never go into computer sleep (I set it only for Power Adapter, not Battery). In my case, this is a workable solution because I have my MacBook Air plugged in at home almost all the time. I have lived with these settings for a couple of days now and whenever I wake up my computer, it still has the internet connection and works as expected. And if for some reason I don't plug it in and it goes into computer sleep, I don't waste time troubleshooting. I just restart the cable modem and after a minute or so, the internet connection is re-established. I'd be curious to know how many cable modems this happens with, and if anyone has a fix having to do with cable modem settings (the Motorola SURFboard, to my knowledge, doesn't have a web app interface to tweak settings, perhaps because my cable company doesn't want me tweaking things, but I frankly have not spent any time researching that end of things).
Hopefully this will help some MacBook Air owners (is this an issue with MacBook Pros?) that have this problem.
Good luck!

Have the same problem. Was OK for nearly two years then started two days ago.
MacBook Air 10.6.8 13 in 1.86Ghz intel core 2 duo 2GB RAM

Macbook air hdmi connection problem

I cannot get my macbook air to connect to my tv via an hdmi cable. I suspected my cable until my neighbor had the same issue. Have others experienced this and is there a solution?

I have had this same problem. Has the wifi worked before? What I did was I turned my wifi off, then I restarted my computer, then I turned my wifi back on. If that doesnt work, leave the wifi off, and shut it down for a while. Hope I could help!

Macbook Air loses connectivity every time it sleeps.

For about a month now my Macbook Air loses connectivity to wifi whenever it goes to sleep. I have it connected to my personal wifi and when I leave the MBA idle it goes to sleep after 15 mins. When I wake the computer it is still connected to my wifi, but the connectivity is gone. I have to turn airport off and then turn it back on. It regains connectivity immediately after that every time. However, it obviously shouldn't do that and it is annoying because it interrupts my downloads. I have tried playing around with the settings and reading the discussion boards. While people have had similar issues, none have been exactly the same and none of the troubleshooting has worked. Wanted to see if anyone had any suggestions or fixes for this. Thanks in advance!

Hello BrettG81,
I know that can be frustrating when your MacBook Air does not maintain a Wi-Fi connection. There are a few things that you can try to get it working again. I know you have done some looking at your settings and possibly some adjustments, but go over the first article as some of the troubleshooting for OS X Snow Leopard and Lion can be helpful. Another troubleshooting option is to create a new network location and test it out to see if you still have the same issue. All the steps are linked below.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
https://support.apple.com/en-us/HT202222
Using network locations (Mac OS X v10.6 and later)
https://support.apple.com/en-us/HT202480
Regards,
-Norm G.

MacBook Air WiFi Connectivity Issue

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