MacBook Air with Mavericks: how do I download a web based Word doc with embedded Word files. At moment I cannot access the embedded files on the web (NHS mail) but can on a PC. Help please.

MacBook Air with Mavericks. I need to download agendas with embedded files. This is through an encrypted email account. My Mac is blocked from even opening the embedded files on line and I can't save any of this to my laptop. It works fine on my PC laptop. Help please. I know this is a problem for other people too, but would love the solution!

Gee, Pat, this is a real big help.
Nobody could possibly think anyone would ask for help without first trying to fix the issue oneself. Or maybe you do. I have opened the file and looked under security. I have changed it to owner-notebook (which is what the techs called me) and clicked accept but geepers it didn't work.
Maybe someone else has an idea.
Take Ownership of a File or Folder
The above should be a link. At least I copied and pasted the link. I did what was stated in there. It isn't like brain surgery. But it is not working. I ended up being able to open some pdf files after transferring them from one partition category to another. I wish it was that easy as you seem to think.
Thanks for the help. Have a great year.

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HT1430 I can get emails on my IPad but can't send them.Help,please.Thanks.

I can get emails on my IPad but can't send them.Help,please.

Did you check the outgoing mail server setting? Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

HT4311 Hi, I am trying to use my phone in Japan. It is a PAYG phone purchased directly from the Apple web store currently with Vodafone. Have tried to purchase a sim in Japan but can not do. Help please! I feel as if I have wasted my money! Bought 5 iPads

Hi again,
I have purchased 5 iPads and 1 iPhone 4S in the UK thinking if I invest in an Apple top of the range I am covered worldwide for usage. Apparently not!
Got the phone as a PAYG and use with vodaphone, but got it direct from Apple.
Any help to buy a microchip from Japan would be much appreciated.
I feel as if I have wasted my money.
David

Hi @imobl,
You sound like an Apple support guy who hasn't been able to answer my questions.
To respond to some of the points you made,
- I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
- you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
- all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
Please refrain do. Responding if there is nothing to add.

I recently purchased a MacBook Air and was told by Apple that Keynote and Pages were compatible with MS Applications.. I have since tried to open a Powerpoint Presentation but it comes up with an error message and is not right. Help!

I recently purchased a MacBook Air and was told by Apple that Keynote and Pages were compatible with MS Applications.. I have since tried to open a Powerpoint Presentation but it comes up with an error message and is not right. Help!

If there are fonts, transitions, builds, video or audio in the PowerPoint file that are not compatible with Keynote, it will either prevent the presentation opening or Keynote will substitute the settings causing playback changes.
I use Open Office to play and open any PowerPoint files sent to me, they play exactly as in PowerPoint.
Open Office is free, you can download it here:
Open Office for Mac

I downloaded Downlite by mistake on my iMac 27 with mavericks. how do I remove it? and how dangerous is for the computer?

I downloaded Downlite by mistake on my iMac 27 with mavericks. how do I remove it? and how dangerous is for the computer?

If you remove Downlite according to my instructions on that page, it's gone.
The trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.

Can't Figure Out If My Macbook Can Upgrade , currently running 10.6.8 and wanted to get latest version os but can't upgrade current os Please Help !!!!

Can't Figure Out If My Macbook Can Upgrade , currently running 10.6.8 and wanted to get latest version os but can't upgrade current os Please Help !!!! Hardware Overview:
Model Name: MacBook Air
Model Identifier: MacBookAir3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 1.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 800 MHz
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SMC Version (system): 1.67f4
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mem 2gb 1067 mhz ddr3
startup disk Macintosh HD
<Edited by Host>

You can upgrade to Mountain Lion
Upgrading from Snow Leopard to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

The operation couldn't be completed. (CoreDAVErrorDomain error 1.) This error comes up when MacBook Air is trying to up and download info to

The operation couldn’t be completed. (CoreDAVErrorDomain error 1.) This error comes up when MacBook Air is trying to up and download info to iCloud.
What is wrong, and
How to fix it ?
Julia

I believe I have what is a similar issue, but I am not convinced it is singularly related to iCloud as I don't use iCloud on this user account for contact synchronization. However, I am running OS X Server on a different computer and am in the process of rebuilding a user account. The user account got the error when I first connected to the Addressbook service, but when I wrote a contact to the database, the error changed to "[NSUnknownKeyException] [<ABCDGroup 0x7fe95d20d360> setValue:forUndefinedKey:]: the entity ABCDGroup is not key value coding-compliant for the key "com.apple.addlInfo""
Had you done recent work with the addressbook? Rebuilt contacts? Upgraded something?
Message was edited by: iLikeStrongJava added text to clarify use of iCloud

HT4889 When I transferred my data from a 128GB Macbook Air to 256GB Macbook Air (brand new version as of 9/1/13) I end up with 188GB used! I add up the size of Users, System, Library and Applications and it comes to 90GB. What am I missing?

When I transferred my data from a 128GB Macbook Air to 256GB Macbook Air (brand new version as of 9/1/13) I end up with 188GB used! I add up the size of Users, System, Library and Applications and it comes to 90GB. What am I missing? How did I "use" up so much space in migrating from one Mac to another?

Did you use the Setup Assistant available at the beginning of the new machine's setup process? Or did you use Migration Assistant later after you had set up the new machine?
If you used Migration Assistant, you generally wind up with two accounts (the new one you set up on the new machine plus the old one you ported over) - that may explain your excessive use of space. In that case, you can either manually combine/remove all unnecessary duplicate files, or you can start over by using Command + R, wiping your drive, and downloading the OS. Once it's downloaded, use the Setup Assistant offered at the beginning of the install/setup process.

On 11in Macbook Air (10.10), how do I increase resolution of built-in display to 2560 by 1600 pixels?

On 11in Macbook Air (10.10), how do I increase resolution of built-in display to 2560 by 1600 pixels?
It can be accomplished when an external display is connected, so I expect it can be done without an external display.

You're getting full native resolution 1366 x 768 on your internal display, nothing more.
http://www.apple.com/macbook-air/specs.html
April 2014 11" MacBook Air Specs:
DISPLAY: 11.6-inch (diagonal) LED-backlit glossy widescreen display with support for millions of colors
Supported resolutions:
1366 by 768 (native), 1344 by 756, and 1280 by 720 pixels at 16:9 aspect ratio; 1152 by 720 and 1024 by 640 pixels at 16:10 aspect ratio; 1024 by 768 and 800 by 600 pixels at 4:3 aspect ratio
GRAPHICS & VIDEO SUPPORT:
Intel HD Graphics 5000
Dual display and video mirroring: Simultaneously supports full native resolution on the built-in display and up to 2560 by 1600 pixels on an external display, both at millions of colors
http://www.everymac.com/systems/apple/macbook-air/specs/macbook-air-core-i7-1.7- 11-early-2014-specs.html

I have a brand new macbook with microsoft office loaded. I set outlook as the default mail. i would rather go back to mac mail but can't figure out how to do it. any ideas?

I have a brand new macbook with microsoft office loaded. I set outlook as the default mail. i would rather go back to mac mail but can't figure out how to do it. any ideas?
Thanks for any help
Lou

I have a similar problem: I switched from mac mail to Outlook 2011 as the default client, and want to switch back. Mailto links (eg from browser etc) default to Mail. However, when I try to email a Word document as an attachment, it continues to open Outlook. Outlook has a button in its prefs for making it the default client, but I don't see a way to turn this pref off in either Outlook or in Word.

While opening most of the website i am getting error: Apache Tomcat/5.5.25-Error report. I have upgraded OS of MacBook Air from Maverick 10.9 to Yosemite 10.10 two days before. Kindly help.

while opening most of the website on Safari i am getting error: Apache Tomcat/5.5.25-Error report. I have upgraded OS of MacBook Air from Maverick 10.9 to Yosemite 10.10 two days before.
HTTP Status 404 - /ssssportal.war/fup_gpon_1m_6g_512k.jspp
type Status report
message /ssssportal.war/fup_gpon_1m_6g_512k.jspp
description The requested resource (/ssssportal.war/fup_gpon_1m_6g_512k.jspp) is not available.
Kindly help. Also I am getting spinning ball most of the time. This was not with OS X Maverick 10.9.

while opening most of the website on Safari i am getting error: Apache Tomcat/5.5.25-Error report. I have upgraded OS of MacBook Air from Maverick 10.9 to Yosemite 10.10 two days before.
HTTP Status 404 - /ssssportal.war/fup_gpon_1m_6g_512k.jspp
type Status report
message /ssssportal.war/fup_gpon_1m_6g_512k.jspp
description The requested resource (/ssssportal.war/fup_gpon_1m_6g_512k.jspp) is not available.
Kindly help. Also I am getting spinning ball most of the time. This was not with OS X Maverick 10.9.

I have loaded windows 8.1 via bootcamp on my macbook air 11 inch how can i adjust font size etc

I have loaded windows 8.1 via bootcamp on my macbook air 11 inch how can i adjust font size. I have to do a lot of work in office 2013 and it is very very difficult to see the screen.
Thank you

Microsoft store will provide a download manager (.exe) using your Product Key, which needs to be run on a PC. This manager will then let you download an ISO image to a USB and/or DVD.

Frozen rogue image on macbook air: synced iphone, was asked to download from itunes, to restart, did this. when restarted there was photo of chocolate saying 'love you'. never seen image, it will not delete, the techs at work tried too. No luck.Virus?

frozen rogue image on macbook air: synced iphone, was asked to download from itunes, to restart, did this. when restarted there was photo of chocolate saying 'love you'. never seen image, it will not delete, the techs at work tried too. No luck.Virus? any ideas?

I'm an applications developer and also run a part-time videography business. As such, I require more than 3.12GB of RAM. That is the physical limitation of a 32bit system. Pointless to stay on 32bit if you plan on having more than that much RAM.
I'm also not about to pay someone to fix my PC when I can do it myself. I was originally hoping for someone who had experienced the problem before to point me in the right direction so I didn't have to spend so much time trying to figure out what the issue was for myself.
Basically, in the end the problem was caused because right at the point in time when I chose to uninstall, and reinstall; Apple released a new version of iTunes. This version in turn had a requirement of iOS 4.2 to sync with the iPhone. This is a pretty embarrassing for Apple that they would release software reliant on other software before said software was released.
Had I realised I was downloading a newer version at the initial point of installation, this wouldn't have been an issue. I could've easily have rolled back iTunes to the previous version and gotten on with my life.
Another issue is that iTunes is not actually a 64 bit application. It masquerades as one to allow installation on the 64 bit platform.

I am unable to download pictures from my Sony Cybershot to my iMac, I have tried using the USB port as well as simply inserting the memory stick into the slot. I have been able to do this in the past as recently as a few weeks ago.... Help please..

I am unable to download pictures from my Sony Cybershot to my iMac, I have tried using the USB port as well as simply inserting the memory stick into the slot. I have been able to do this in the past as recently as a few weeks ago.... Help please..

Thanks Eric for responding.
I checked and it does not appear in the Applications folder.
I tried yesterday on an ethernet connection with a download speed of 2 Mbps but, unfortunately the connection died(It happened from the ISP end, which is out of my control) in between after which there was no trace of the download that happened for so long(till the internet connection death).
One more serious query which I am unable to understand. If the internet connection, dies in the midst of the download is in progress why is it so that the state does not persist and one has to restart the entire process again. Is there no solution for this?
I tried so many times and its the same case after some amount of download it vanishes. So many unsuccessful attempts. I am ****** off now. Is it not possible to see Mavericks? Why does different machines of Apple behave differently? Somewhere it goes smoothly and somewhere like my mine. Why did not Apple release a non apple store version? Is this not a bad sign of letting the users struggle when something is being offered for free?
The reason I asked as whether we can download the .app of Mavericks is that, there are so many applications that I have downloaded web and have installed. All that works fine. Can't we do the same here? You download a copy of Mavericks installer application and upload it for me in Google drive or like online storage places which can be downloaded and used by me? Help me understand.
Thanks again.

HI. When I plug in my charger and use my macbook, I feel some kind of roughness on the body. It feels like some current flowing around it. Need help please.

HI. When I plug in my charger and use my macbook, I feel some kind of roughness on the body. It feels like some current flowing around it. Need help please.

My 2006 MacBook Pro and my 2011 MacBook Air both do it. It happens because the earth ground stops at the power brick and is not carried through to the case of the machine. It is not dangerous or the machine would not have been UL approved.
Since I operate on battery 99.9999% of the time it doesn't bother me at all.

MacBook Air with Mavericks: how do I download a web based Word doc with embedded Word files. At moment I cannot access the embedded files on the web (NHS mail) but can on a PC. Help please.

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