Macbook Air won't allow me to download updates.

My Macbook Air is not even a week old, and it wil not allow me to update my itunes and other software. In my appstore it shows that I have updates, I click on them and an error message comes up stating "can't install updates now becuase other updates are being installed.(104)". BUT there is currently nothing downloading on my computer.
please help!

Shut down the computer.
Restart the computer and try again.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Best.

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