Macbook air wont reboot after I just did the latest update. Any ideas?
I just ran the latest update on my macbook air and now it wont boot up. I just get a spinning wheel and the apple logo. Is there something I can do?
When was your MacBook Air first sold? MacBook Air computers sold between June 2012 through June 2013 with 64 or 128 GB SSDs are known to have a high SSD failure rate and Apple is replacing them for free.
http://www.apple.com/support/macbookair-flashdrive/
See http://support.apple.com/kb/TS2570 for steps you can take if the SSD is still alive.
If these steps do not help take it to an Apple Store for a free diagnosis and estimate of repairs.
If the SSD has failed and your Mac does not qualify for a free SSD replacment, you can replace it yourself.
OWC sells 120, 240 and 480 GB SSD upgrades for MacBook Airs. A 240 GB upgrade costs $265. http://eshop.macsales.com/shop/SSD/OWC/ .
Similar Messages
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I just did the update to iOS 7.1 and now cannot use my Facebook app on my ipad. It won't open, it just crashes. I can access it via the internet and can still use the app on my iPhone (which also has the update) but not on my ipad. Anyone else have this problem or have any suggestions?
Hi Mommoch!
Use the information in the following article to help you troubleshoot this issue with your purchased app:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
Just did the latest update and poof...
So I just tried installing the newest update for leopard onto my desktop (G5 Dual 2.5ghz) and everything looked ok 3/4 through the install but when I checked back to the computer the screens (dual 23" Apple Displays) where black. OH boy...
I tried restarting the machine which gives the normal start-up chime and the first thing that was odd was that only one (the primary) monitor power LED was lighting up. Not good. Still nothing from either screen. So then I flipped the door down and plopped in my leopard cd and tried to boot from the CD and still nothing. Any ideas?Hi Isak,
Long shot, but Open Audio Midi Setup in Applications>Utilities, see the input & output options & KHz setting there, some things will change it for their own use, then not set it back. -
My macbook air wont boot up. Just beeps every 5 seconds and a white light flashes on front of keyboard
That normally indicates an issue with system memory. The startup sequence can't complete the boot due to a memory issue. Take it in for service.
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My MacBook Air wont startup after login
my MacBook Air wont startup after login???
Try to boot your computer in Safe Mode: restart and hold the shift key down.
This can take some time, so be patient.
Explanation here: http://support.apple.com/kb/ht1564
If thyis leads to the computer booting, you can restart without holding the shift key down. -
I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test. -
Just did the latest system updates, restart & won't boot
just did the latest system updates, and keep on getting grey page, apple logo & spinning icon??
If you read any of the posts about wireless lack of connectivity, I think you will discover that your problem is related to their problems. Some people have Kernal panics immediatley, and if you have a wireless setup and the machine is trying to connect wirelessly, it kernal panics and doesn't continue. If this is not the case, write back so that further troubleshooting can take place. By the way it would help if you posted whether your MacBook was a Core2 duo (Broadcom wireless chipset) or Core Duo (Atheros wireless chipset) in addition to the type of router you're using. This gives technicians info they need to duplicate the problem.
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Just did the iTunes update that iTunes said was available, now iTunes won't open. I just keep getting a Runtime Error message.
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
Is anyone else having this problem?
I tried to re-install and got the following message: iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114)
Does this mean I have now lost everything?I just had the same error:
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
I went to http://support.apple.com/kb/ht1925 and did a complete removal and reinstallation of iTunes. You MUST follow the directions here exactly...it's more than just iTunes that must be removed, and it MUST be done in the order in which the support article says. I followed the exact instructions, and iTunes is back on my machine (no more C runtime error) and you do NOT lose your music...it's all in my library, as it was before.
Good luck! -
I did the latest update to my I pad 2 and lost Safari . I was instructed to switch the Java script on which I did but Safari is still not working properly . how do I get everything back after this software update.
Try a reset: hold down the home button along with the power button until you see the Apple, then let go.
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I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my icloud was out of storage but i didnt know it didnt have my old photos, they arnt back up on itunes either is there any way I can get them back?
atoo2 wrote:
I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my icloud was out of storage but i didnt know it didnt have my old photos, they arnt back up on itunes either is there any way I can get them back?
Please see the bold. If you're out of icloud storage, then you won't be able to backup to icloud unless you purchase more storage, but yet you said you backup to icloud.
If you really did backup to icloud no data would be loss - sounds to me that it didn't backup since you had no more free icloud storage space.
iCloud: iCloud storage and backup overview -
Pages died today. Just downloaded the latest update 2 days ago. Last night shutting down my very new MacBook Pro Retina, Pages stopped shut down. Today Pages will not open, all my Pages docs cannot open. Help please! Anybody have a fix?
You probably have 2 versions of Pages on your Mac.
Pages 5 in your Applications folder, will open Pages '09 files but will alter/damage them. It can not open Pages '08 files.
Pages '08/'09 in your Applications/iWork folder which can not open Pages 5 files.
When you were shutting down you probably had an unsaved document open.
You probably are opening the wrong versions of Pages to open the wrong document format.
Pages 5 has had over 90+ features removed.
Most users are going back to Pages 09 whilst Apple sorts this out.
Peter -
Just added the latest update, now the mini wont boot, any ideas?
We've just added the latest update to the mini, now all we get is the Apple with the working logo, does anybody have any ideas what to do next?
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
My iPhone's notes are gone. I noticed this after I did the latest update. What happened to them?
My iPhone's notes are gone. I noticed this afte rI did the latest update. What happened to them? I think I back up my phone before I did the update, but I'm not sure to where or how. How do I get to them? I had so many important notes.
Unresolved.
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When I did the latest update, my phone was wiped out completely. My laptop that I had everything on, crashed. I have a new laptop, tried to update on it and of course I couldn't without deauthorizing my account then reauthorizing. I need help! I want my ringtones and picturesd back, and can't get them. Does anyone know how to do this given my situation?
Thanks!cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID? -
I recently did the latest update, and then I charged my Ipad 2 afterwards. I went to use my Ipad 2 days later, and it would not even turn on. Then after a couple minutes, the apple logo appeared as if it were loading. It continued to do this for a few minutes, and then the screen starting turning on and off. Then 5 minutes after that, my lock screen appeard and froze. Then it shut itself off again. I tried plugging my ipad into Itunes to do the recovery restore, but I kept getting error messages.
Unable to Update or Restore
http://support.apple.com/kb/HT1808
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