MacBook Air11' Crashed when click slide show of office 2011

Hello,
I have been encountered crashing problem since I installed office 2011. Every time when I click slide show, black screen comes and the keyboard is frozen. After a few seconds, normal screen is back. However, some times I have to kill power point process manually to make my laptop useable. I followed the instructions found from Microsoft website, almost tried everything. The problems are still there. I cannot use slide show. I found this problems had been reported 4 years ago, but ended-up no solution. Please tell me how to solve this if you know. Thanks!

Your problem is with Microsoft, you stand a much better chance at getting an answer in their forums http://answers.microsoft.com/en-us

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