Macbook/Airport issues

Hello..
Some months ago I bought an Airport Express (now running 7.6.4) to extend the WIFI from an Zyxel modem.
It has worked without a problem for months. Now however I am having issues with just one of the Macbooks (now running OS X 10.8.5) in the house.
First of all, Safari is loading VERY slowly and are sometimes loading pages partially whereas other times not loading them at all saying: "Safari cannot open page" (this is my translation from danish). Second of all, neither Mail or App Store seems to be online. Mail is not loading any new mails and App Store gives me the message: "Cannot make connection to App Store Internet connection required" (again my translation from danish - it might not be exact). Transmission has 25 finished torrents in queue and is not uploading, so I would think that this application does not really have internet either. Actually it seems as though the computer is offline, although Safari does load a page from time to time which I think is sort of weird.
When connecting to the Airport using an ethernet cable everything runs smoothly! The problem is only there when using WIFI.
My girlfriends Macbook is running 10.6.8 without any of the issues Im having. We also have two Apple TVs working without issue.
I have updated my Mac and the Airport and I have tried to disable DNS Prefething, none of which have solved my issues.
Please help!
Thanks in advance

Back up all data before making any changes.
Step 1
Take all the applicable steps in this support article. If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Run Software Update and install all available updates for OS X or your computer's firmware.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
If the application called "Bluetooth Setup Assistant" is running, quit it. Note: this is not applicable to OS X 10.9 or later.
Step 4
This step will erase some of your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
Triple-click the line below on this page to select it:
/Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with "com.apple.airport.preferences.plist" selected. Move the selected item to the Trash. You may be prompted for your administrator password. Recreate your settings for Wi-Fi in the Network preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Reset the System Management Controller.
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

Similar Messages

  • Macbook airport issues fixed?

    I just ran Apple software updated and it include a fix for time machine/airport drivers.
    Tada, its all fixed...or so it seems!

    My wireless card firmware has gone from 1.3.2 to 1.3.4 but I haven't noticed any difference to performance at all. As soon as I take my MacBook more than about 15 feet from the airport I stop getting its signal, (I used to be able to take it 100 feet from the airport and get a good signal.)
    Meanwhile my iBook with 10.4 working with the same airport express can get a signal 100'+ away from it.
    If this is "the fix" for Macbook airport woes I'd say we are stuffed. I've just ordered a USB adaptor so I can at least use it when I travel at wifi hotspots.

  • MacBook Airport Issues After Update

    Hello. After performing the most recent Software Update, my wireless Airport in my MacBook has been acting erratically. I never had these problems with it before the update and I know it's not the router because other wireless notebooks don't have the problem.
    ISSUE: Airport often begins scanning in the middle of an online session without any reason. It then interrupts the session causing a hang while trying to visit other web addresses. It's as if it lost signal and began scanning again. Yet, my signal is always full. Before the update, I NEVER lost signal and never experienced any interruptions. I have verified and repaired all disk permissions. I have reset the router to no avail. Has this happened to anyone else? Does anyone have an idea what can be done?
    Thank you.

    Same problem! I hope there is someone here who can help us? After updating the recent "firmware" from apple, I've been having connection issues. It's strange...I get a full signal from my airport, but when I scan to find it in Airport Utility it cannot be found. My wife has another Macbook same os, but did not update the "firmware"....guess what?...all fine with her connection to airport. So, I'd have to say it might be an update issue....you think? What can I do? God, someone help....

  • Macbook airport issue

    Since I got my Macbook I've noticed that I have problems connecting to wifi at a couple local cafes. I connect just fine to my wifi router at home and at most of the local hotspots but there are a couple where I regularly have a problem connecting. What I've noticed is that the network is listed but when I try to join it I get a message saying error joining network then I try again a few times but to no avail. I know its an OSX issue because each time other people are connected to the network with both Macs and PCs with no problem and if I use bootcamp to boot into windows I can use the network from windows with no problem but I have a consistent problem with OSX at the same places. Anyone else have similar experience. I'm running 10.4.8 on a 1.83Ghz Macbook with 1GB RAM.
    Macbook   Mac OS X (10.4.8)  

    I've seen this exact problem listed here recently, don't know if it was fixed, but though as I recall, the thought was that Windows® changed some setting on the Mac.
    I'd start checking for things like Proxies being set, DNS changes, or perhaps something as odd as say... you joined one "linksys" Network at one time that needed a Password and it got saved in Keychain, then another Network named "linksis" gets sent that Password without wanting it or you even seeing it go.
    Set up a new Location for each different Hotspot if you can, and avoid using the Automatic one.

  • Macbook airport issues! Help!

    I have a macbook and last year I was having trouble with the airport wireless. It would lose connection and I would have to restart the Linksys router to make the internet work again. I got fed up with it and decided to buy the apple airport extreme router thinking that would fix my problem. I was wrong. Every other computer in the house connects to the router just fine, but my macbook loses the connection every time it goes into sleep mode. When i type in my password to get it out of sleep, the airport bars on my macbook book show no bars being filled... but the apple router is available to be chosen. When I choose my network.. it continuously shows the message :error joining network:. Once i try to reconnect about 50 times it will finally connect. But if the computer goes to sleep it starts all over. Any ideas??

    Hi Carie,
    I'm having a similar problem although not quite as bad as you from what it sounds. An easy way to reestablish a connection is to click the airport icon and then "turn off airport." You may have to type your admin password. You can then select "turn on airport" and, for me, a connection is made. Not perfect but somewhat quick.
    Good luck.
    Clint

  • 1st gen Black MacBook - airport issues

    I have a June 2006 Black MacBook that I recently upgraded to 10.5.6. Since then, I have had very poor airport connectivity. Where I once had excellent WiFi, I now have none. What the heck is going on?? I often must sit adjacent to the signal source in order to connect...even 10 feet of merely air space will cause my WiFi to fail. What's the point!

    HI,
    Your Airport preference files might be corrupted as a result of the upgrade to 10.5.6.
    Try deleting this file. com.apple.airport.airportutility.plist
    /Users/YourName/Library/Preferences. Drag that file from the Preferences folder to the Trash, empty the Trash and restart your MacBook. See if that makes a difference in the signal, of not...
    Are you using an Airport Extreme Base Station? Airport Express? If so, try resettting.
    Reset Airport Express: http://support.apple.com/kb/HT1450
    Reset Airport Extreme Base Station: http://support.apple.com/kb/HT1406
    Carolyn

  • Macbook Airport Issues Please Help!!!

    Hi, I have a Macbook from 2006 With 10.4.11
    My wireless has been acting very weird as of late, about 1 month ago i was able to connect to the internet via wireless, then it suddenly stopped working. The thing is, i am connected to the router, I can ping the router, but any if i go to a website it will hang for a while then nothing. I have a linksys WRT300N (which I was connected to well before all this started happening), and i am out of options.
    Please help

    Oh yeah forgot to mention, I am connected via hardwire.

  • MacBook wireless issue (ongoing) & DIY airport card replacement

    Hello,
    With reference to the ongoing MacBook/OSX (10.5.3) Leopard intermittent wireless issues discussed in this forum has anybody gone ahead and taken matters into their own hands and purchased and installed a new Airport card for their MacBook from www.ifixit.com?
    Further details at: http://www.ifixit.com/MacBook-Parts/MacBook-Core-2-Duo-Santa-Rosa-Penryn-802-11n -Airport-Extreme-Card/IF186-062
    If so, did it resolve your intermittent Airport issues?
    It seems to me that when the MacBook is running on battery power only the Airport card does not realise that the MacBook has come out of sleep sometimes and therefore does not always function correctly. Maybe the Airport card does not receive sufficient power when the MacBook comes out of sleep mode whilst running on batteries only?
    Typically when I run the MacBook connected to power the intermittent wireless problem does not occur.
    This issue has been a recurring problem for me for 6 months now and unfortunately I have not seen Apple address this issue.
    My MacBook is 6-months old and is a black MacBook using a 2.2GHz processor running Leopard OSX 10.5.3.
    Cheers,
    treaders

    Visit Apple Store and replaced the Airport card.

  • Airport Issue After Waking From Sleep (White Unibody MacBook)

    Hi all. On my new white unibody MacBook I have an Airport issue that always occurs after I wake the MacBook from sleep. I'm wondering if any of you have a similar issue and/or might not how to solve it.
    Basically, when I wake the MacBook from sleep, it connects to my wireless network (and to whichever network I happen to be using at the time). A few seconds later, it will drop the connection, an exclamation mark will appear on top of the Airport icon on the menu bar, and when I click on the icon I see "Alert: No Internet Connection."
    Then, if I just sit and wait, eventually Airport will connect to the network. But I have to wait -- selecting the network from the available list or turning Airport off and on doesn't help. And sometimes waiting isn't enough -- I sometimes have to go to "Create Network ..." and start all over to get a connection.
    I've upgraded to 10.6.2 and the issue persists. I'd appreciate any help.
    Message was edited by: Duke Spirit

    My wife's Macbook has EXACTLY the same problem and I've been through dozens of suggestions trying to fix it and the problem still persists.
    The problem started right after I upgraded to Snow Leopard but also installed an Airport Extreme router and WPA2 wireless encryption. I've deleted all the networks, changed the order to put the Airport as the highest preference, deleted all the keys on the keychain, ran DiskUtility, all to no avail.
    I'm not sure if this is somehow related to the Airport Extreme or occurs with any router. Also, have another MacBook Pro (unibody), and it does't have this problem connecting to the same Airport Extreme.
    The other factor is it is intermittent --- and doesn't always fail. Rebooting the Macbook or the router will get it to re-connect, as will shutting off and turning on the Airport several times. But that's not a solution to the problem.
    Apple needs to pay attention to this as many people are now reporting the problem.

  • Hi, My network went down earlier in the week.  Now it is fine, but my macbook airport no longer detects it and keeps asking for a WAP.  When I put the password in, it 'times out'.  I'm getting rather fed up.

    Hi, My network went down earlier in the week.  Now the network is fine, I can connect through the ethernet cable, but my macbook airport no longer detects it, when prompted, macbook will find it, but I get asked for the WAP.  When I put the password in, it 'times out'.  Prior to the network problem my macbook worked fine everytime. Anyone know the answer?

    My guess is all the issues are probably related and fall back to malware.
    AVG is probably correct in identifying malware. So I suggest you try some cleaning tools other than Emsisoft .
    ones I use (all of them one after the other until I find one that can cope) are;
    Roguekiller http://www.adlice.com/softwares/roguekiller/
    Malwarebytes anti malware Free http://www.malwarebytes.org/mwb-download/var2/confirm/
    ESET online scanner http://www.eset.com/int/home/products/online-scanner/
    So first create a clean boot in Windows using Microsoft's instructions https://support.microsoft.com/kb/929135?wa=wsignin1.0 and then run the anti malware applications.
    My outside looking in guess is that malware has set itself up as an internet proxy and is is downloading copies of itself and other malware, blocking some mail port as times as downloading more malware is more important, and probably breaking your tivo as well..
    Try the malware programs first. If that does not work I will try and talk you through some logging to see what is happening.

  • MBP Santa Rosa Airport Issues w/ Leopard

    Hi everyone,
    I've noticed a few "quirks" since upgrading to Leopard. Whenever my Macbook Pro (Santa Rosa, 2.4 GHz, 17", 4GB RAM) is searching for a wireless network to join, the system becomes completely unresponsive. The mouse pointer stutters and jumps around the screen and it's impossible to precisely control its movement. When I can finally manage to click on the Airport icon in the menu bar and select the appropriate network to join, the problems stop as soon as a connection to a wireless network is established. It only happens when the system is searching for a Network. I should mention that it does this when I am at work (where I connect via 802.1x and TTLS) and at home (where I connect via an Airport Express Router).
    Also, my computer no longer automatically connects to my work network (it does at home, though) after a restart or waking from sleep). I have my MBP set to prompt me for a password when it wakes from sleep, but it's near next to impossible to enter in the password because the system hangs so badly as it tries to establish a network connection. Of course, it doesn't connect unless I manage to click the Airport icon and specify the network I wish to join. Anyone have any thoughts on this?
    All of this is a little frustrating since the latest updates to Airport in Tiger fixed all of the connection issues I had had previously with my MBP. When I first bought the machine I had many issues with network connections (as did many thousands of others who bought this model). I was wondering if other MBP Santa Rosa owners have observed similar behavior since upgrading to Leopard, and if so, does anyone have any suggestions as to how to fix this issue?
    I should also mention that my Mac Mini C2D 1.83GHz (latest model) has no such issues so I think this is something that is still linked to this particular model of MBP.
    Many thanks!

    I am moving this over here, from the boot camp section. Hopefully this is more the location that this needs to be in. Well, my problem is not as extreme as some, but still an annoyance. I installed Leopard the first day, and immediately had HUGE airport issues. The computer would lose my hub. I run an Airport Extreme with an Express as a WDS. The computer would see the express, but lose the extreme completely. So no internet. If I messed with it long enough, I could get the computer to recognize the extreme, but as soon as the computer went to sleep, it would lose it again. I installed the keychain update, and the situation didn't get much better. Most of the time I get the "You are not connected to the Internet" error in Safari, and when I run network diagnostics the computer "finds" the internet again, and I get a "Network configuration change detected" message and all my lights go green.
    After I installed the Keychain update, I repaired disk permissions. Any ideas?

  • Airport issues, and "home" folder question

    I'm having a problem with airport utility on my Macbook pro with OSX 10.5.3. It somehow turns itself off, and cannot be turned back on unless, the computer is restarted. Once restarted, it only stays on for a few minutes and then is turned off again. I have a time capsule, and when time machine attempts to back up, it seems to trigger it. However, even with time machine turned off, it still gets turned off. I took it to a genius bar, and the guy there seemed to think making a new account would fix it, but it didn't. It actually created another problem. He deleted my old account but saved the "home" folder. When I log into my new account, I can't access any of my music, documents, photos, etc. How do I get stuff from the saved home folder, to my new home folder???

    Hey Thanks for your replies. The airport issue is being resolved. I was on the phone with applecare, and the problem was actually something with the power supply. For some reason it wasn't supplying power (or enough power) to the airport card, and that is why it would shut itself off and not turn back on. So it is being serviced right now.

  • Weird airport issue

    i'm not quite sure if this is my computer or the network i'm using, but i'm having some weird erratic airport issues. i am on a wireless network at my university, and it usually works just fine. however, a few weeks ago it sporadically started to drop the connection (making my internet slow to non-functional, 1 or 2 bars of signal). the thing that's weird about all of this is that when this happens and i click on "open network preferences", the internet then picks back up without me doing anything further than opening the preferences window. it only lasts a minute, but every time i open the network preferences it somehow jump-starts my internet again (making me think that it's possibly my computer, not just the network). this is probably a stupid question, but i am not entirely savvy with the inner workings of my macbook. i have a 15" macbook pro, and i got it around march of 2008.

    Well I tried changing it but to no avail.....
    Another piece of info. It's not running N it's running b/g.

  • Slightly different airport issue

    I've seen a lot of topics already about airport issues, but mine is slightly different. My computer has always had issues connecting to my Linksys wrt54g (802.11g). For a while after we switched ISPs it was better but not perfect. It would cut out for a while and I'd have to restart the router and modem to get signal back up.
    Now my computer simply won't recognize my network at least 5 times an hour, probably more. Also, it now has this issue with the network at school. I don't know of anything that's changed to make this happen. At home I now rely on ethernet.
    Could it be something wrong with my Macbook Pro 1,1's airport card? Could it be worn out? Can I replace it?
    HELP PLZ!

    Do you have any other computers connecting wirelessly to your router? I seem to remember seeing MANY issues with the WRT54G router and Macs. Possible that your router is bad as well. Your MBP being the problem is not the only possibility.

  • Macbook airport problems linked to battery power?

    I too have experienced the macbook/airport problem, specifically since 10.5.8 came back. When I upgraded to 10.5.8, it was so useless that I just reinstalled tiger. Then Snow leopard came out and I upgraded only to experience the same problem but not as severe.
    I have just been able to pin/point the problem today (mainly because I just grew so frustrated and spent considerable time trying to figure out). I have tried all the other potential fixes posted on here to no avail (changes airport settings, replacing card, changing dynamic IP to manual, encryption etc).
    This is what I have determined and was able to reproduce it:
    When macbook is running on power (plugged in):
    If battery power is below 60%, connection is spotty - the lower it is, the worst the problem.
    If the battery power is above 60%, no problems at all, runs fast and no drops.
    When macbook power is not plugged in and running on battery:
    Below 60% almost useless
    Above 60% spotty and worse as the battery drains
    Can anyone else test this out? I've sent Apple an e-mail.

    I've gone down to maybe 15% without any noticable difference in connection.

Maybe you are looking for

  • ITunes 6.0.2 with OS 10.4.4 crashes

    iTunes 6.0.2 with OS 10.4.4 crashes when I try to print songlist for a CD insert. It didn't do this before the last update. I've done all the usual troubleshooting: permissions repair, restart, delete prefs. Printer works fine with other apps. Any su

  • Accounts Receivable - Instalments

    Hi Guys, I wanted to know if there are any reports which would tell me if a customer has defaulted on their payments (for example they owe £1200 the customer paid the first 3 payments of £10.00 but then never made any payments after this!!). I need t

  • Find and its options; maxdepth and mindepth

    Hey. When I consult the man page of find regarding maxdepth and mindepth i get this : -maxdepth levels        Descend at most levels (a non-negative integer) levels of directories below the command line arguments.  -maxdepth 0         means only appl

  • Player help - xml driven mp3

    Hi, I have been working on a different effect for a xml driven mp3 mini player; it consists of three buttons that plays, pauses and unpauses. Only one button is displayed on screen, to its user. Now the problem I've got is that when the song ends, th

  • How to make a conditional required form item

    I'm working with an old version of Dreamweaver (CS3) and I'm trying to create a user information registration form. I've got a field for a phone number and then a select box for phone type. I'd like to include an option for a second number and type,