MacBook and Time Capsule Network Drops!

Hi All,
I Owned my MacBook for 1 year now it is running 10.5.4 and everything is up to date and recently I bought Time Capsule, Well ever since my mac drops the connection randomly every day, just out of the blue. It trys to reconnect but drops and fails multiple times until all of a sudden it work normally again. I don't understand it. I have a Motorola Router/Modem connected to my Time Capsule. I have Road Runner. I also have noticed a significant decrease in speed of the internet when connected to Time Capsule using my MacBook, eMac, iPhone, iPod touch, and other computers. It should have been faster supposedly 5x faster. Now im not discounting Apple, I think there is an issue with mine. Please any suggestions would help.
Thank You

Hello I had the same issue with TC then just to try things out I scanned for wireless networks around my home and I picked a channel on TC that no other network around had; in my case channel 9. Ever since, I have had no disconnects from TC and no other problems. hope this helps.

Similar Messages

MacBook Air + Time Capsule frequently dropping internet connection

I too have been having frequently dropped wireless connections between my MacBook Air (MBA) and my Time Capsule(TC). My TC is connected to a cable modem and I also have an Airport Extreme Base Station (AEBS) at a different part of my house which is used to extend my network connecting via ethernet to a PC running VISTA, and wirelessly to a printer and an older MacBook. I also connect wirelessly to my home network with two iPhones, a Squeezebox 3 with a server running on the PC. I have an Apple TV and a Squeezebox 2 connected to my TC via ethernet.
When my connection drops I will either see a Time Capsule disconnect message or if I am surfing the web, the browser just hangs. The wireless ICON strength is still pegged a the max level. None of my other devices (wireless or ethernet) connected to the TC or the other AEBS seem to drop their internet connections. I can re-establish the connection on my MBA by either turning off my MBA's Airport wireless and then turning it back on or by running the network diagnostics. The latter method usually shows green lights for all but the "Internet" and the "Server" which will have yellow lights. Usually when I select my wireless network and press continue, it will prompt for my WPA2 password which I have to reenter even though I always check the box for it to remember the password in the keychain.
After reading the various discussions on disconnect problems and trying the various "solutions" I was still having the disconnect problem.
Last night, I decided to turn off my Time Capsule and was then able to maintain an internet connection for considerably longer than before. Perhaps it was one of the other "solutions" that caused that. After turning my TC back on, the disconnect problem reoccurred within about 5 minutes.
Next, I did my too frequent Time Capsule remedy which was to disconnect the power and then reconnect the power. (Seems like some of these devices (APPLE TV included) could use power switches.) I then deleted the .sparsebundle backup file on the Time Capsule. I was then able to restart Time Capsule backup and things have been running uninterrupted for over 12 hours...still backing up (20GB in 12 hours? Doesn't seem very fast!). I can report back later if this actually "fixes" my disconnect problems in the future. I am dubious that it will.
I have several questions about the MBA and the TC/Time Machine backup operation.
1.) I often forget about the TC when I close the lid on my MBA and haul it off to work. At work (connecting via ethernet), I will eventually get a TC disconnect error. But I am wondering if there are points in the backup process where a random disconnect will cause some sort of TC corruption. What is the recommended way of handling this? Should I always stop the Time Machine backup before turning off my MBA? (A nuisance if so!)
2.) What is happening when the TC backup operation stops functioning and hangs up the MBA's internet connection? (I see lots of messages logged in the system log when this happens; but, of course, I don't have much of a clue of which ones are normal and which are not normal. I could send a copy of the logs when it happens next (I am assuming it will).
Also one other anecdote. A few months back, I had taken another AEBS to my work to use during a training conference. My MBA kept dropping its connection while the other PC laptops in the room maintained their connections...(very embarrassing!). Maybe one of the other "solutions" would have fixed the problem or maybe if I had just turned off my Time Machine backup it would not have disconnected. I will repeat that exercise when I get a chance now that I have some things to try.
It seems pretty clear to me from my own experiences and the discussion reports of others that the disconnect problem lies in the MBA's wireless internet connection software or the configuration of it. It seems like it is having difficulty recovering from various wireless connection "mishaps".

Folks, I was having a very similar problem for the last 6 months. My connection was fine until June 2008, after which my Macbook and my Time Capsule would constantly conflict. If I rebooted or reset the TC, or the MB, things would be fine for a few minutes or sometimes a few hours and the problem would recur soon thereafter. About a month ago, I had to do a clean reinstall and the problem vanished for about 5 days, after which it reappeared. My MB never had a problem at work, or at someone else's home or with other routers, only with TC. Apple sent me a new TC, then they replaced my Airport card but the situation did not change ... UNTIL ABOUT AN HOUR AGO.
An hour ago, I called Apple for the nth time in the last 6 months, and the rep heard me out (just like the previous n-1 reps). He then asked me to to System Preferences --> Accounts --> Login Items and asked if Real Player Downloader showed up in my list. Indeed it did. He asked me to remove it, and told me that Apple had just figured out that the Real Player downloader was recently found to be causing a drop in the connection between Macbooks and the TC (as well Airport Express).
The problem I've been having baffled everyone. All the previous reps, the guys at the Genius Bars, nobody had a clue. Joe (the rep I spoke with this morning) seemed very confident that the removal of the Real Player Downloader from the list of login items would resolve the problem. So far, so good. My connection seems solid (its only been an hour, but earlier it would drop after 5 minutes of use).
I hope my problem that (literally!) used up hundreds of hours of my time has been finally resolved. I hope this solution will work for at least some of you as well. What gives me hope is that this solution is logically consistent with the history of my problems. I probably first downloaded Real Player in June 2008. And when I did a clean install, I remember downloading Real Player a few days after the reinstall. So I'm pretty hopeful that my issue has been finally resolved.
Shame on Real Player for putting out a defective piece of software. And thank you Joe!

No Air Port connection between MacBook and Time Capsule

I having problems getting a MacBook connected to the internet via Airport. I have a Time Capsule set up a DSL modem and My Windows machine (IBM on XP SP3) is working fine via an Ethernet cable (although a secondary issue is that if I try to alter the settings on the Time Capsule via the AirPort utility I get an error: "An error occurred while trying to access the Apple wireless device. Make sure your network connection is valid and try again. Error -6753").
The MacBook has completed a full back to Time Machine but I'm having difficulty getting internet connectivity.
Not sure what I'm missing here, I'm a Mac newbie so it's fresh territory and some help would be greatly appreciated.

My own diagnosis is that the modem is not compatible with time capsule but I'd like to have a confirmation on this.
It would really help us if you could provide the manufactuer and model number of your modem.
it's possible that another user reading this post may have the same modem and be able to help, or we can check to get specifications and support documentation online if we know what you have. As of now, I'm afraid that we know nothing.

My macbook and time capsule all died within the week. I can't turn the power on. any idea? is there a reset button?

My time capsule is dead. When I plug it in, there is no power.
The macbook just died yesterday before I could get another backup & wifi. It won't turn the power on any more. Is there a reset/reboot button hidden somewhere? Or do I have to bring it in and try to get all my info back?
Thanks.

TC die at around 3years.. earlier models generally faster.. so most a dead already.
There is nothing you can do.. either repair or dispose of it. Apple will not assist unless it is less than 3years old and you have applecare on a computer.
Even then they will replace with a refurbished of the same model.
Some of us do not like the throw away model Apple has adopted.. but if it is Gen 1 or even Gen 2 it could be time for update.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s
Macbook
These are seldom worth the expense of repairing. Once they are over 3years.. the cost of parts is a significant percentage of the new items.. the hard drive can be pulled to recover your files. Ask a tech in a repair centre for help doing that.

Connecting Macbook with Time Capsule via Ethernet

Hello!
I have a time capsule and a macbook. I used to backup my data with the time capsule via ethernet. Now there was an update to airport I guess and since then the menue to configure the time capsule looks different and now I have trouble finding out how to set up the connection between macbook and time capsule via ethernet. I dont want the WLAN to be used so I want the ethernet be the connecting part of both esp because i want to backup lots of data now but Im missing the setting that said use use time capsule via ethernet. I just dont know how to set it up now.
I have the ethernet cable in the very left ethernet slot next to the reset button of the time capsule and its also plugged in to the ethernet slot on the macbook. But what are the settings for this connection.
Can someone help please otherwise i think my 23GB backup will take 3 days...
Thanks in advance
Dine

Open the network preferences and make sure the ethernet is getting an IP from the TC.. you do not need to change any settings .. all you need is network connection.. if the ethernet is working just turn off airport for the time the backup is going on. Once you turn off airport in the MBP the connection will be forced to ethernet. You can do it more correctly by rearranging the order of preference for network connection.. but for now.. just turn off airport.

MacBook Pro and Time Capsule after adding new wireless router

I have a MacBook Pro and Time Capsule (which functions wirelessly to router and computer). I added a new wireless router (netgear, not my idea) and had to change name of wireless network. Now Time Capsule flashes amber and does not show up in Airport Utility.
Do I have to set up Time Capsule from scratch? If so, if you can aim me to directions I won't have to waste tech support's time.
My additional question on a similar vein: I also have a Time Capsule (second time capsule) which is plugged into the wireless router using ethernet cable for use with a windows notebook running windows 7 which backs up wirelessly. Do I have to change anything on this Time Capsule (second Time Capsule) as a result of change in name of network (I've already adjusted computer to connect to network)?

Hi DD,
If you don't get answers here, try posting in the Time Capsule forum (http://discussions.apple.com/forum.jspa?forumID=1253) and/or the Time Machine forum (http://discussions.apple.com/forum.jspa?forumID=1342).

Macbook Pro sleep Problems with Time Machine and Time Capsule

I recently installed a time capsule as a Router and a Time Machine backup device for 2 macs in the house.
Unfortunately, I found that my 2011 macbook pro 15' updates the time machine backups even when the lid is closed and in sleep.
When I wake the macbook pro, it hangs and I have to reset the mac to restart.
This did not happen when I was using a firewire hard drive with the time machine.
My question is:
Is there a way to prevent the time machine to backup when the macbook pro is in sleep mode?
My mac is not equiped with power nap so it is not suppose to be doing this.
Thanks
Other info: OS Mountain Lion, regular hard drive, 8 Gig Memory

Edwin,
I assume that since the repair of the sparsebundle failed you still cannot open the sparsebundle in Finder and get the message:
The following backups could not be opened:
Imac of E.sparsebundle because there are no activatible filesystems
If the sparsebundle cannot be opened in Finder, then the chances that Time Machine can open them are nil in my opinion. Time Machine, in effect is just going to open the sparsebundle as Finder is attempting to dot, then it gives you a fnacy display, but the underlying issue with the sparesbundle is the same for both methods of access.
Do you, by chance hav a bootable backuo of your Snow Leopard system?
If so can you access the TM backups with it??
You didn't change the Time Capsules Network Password did you?? see this.
I looked to see if I could find anythng about the error codes you mentioned in your original post and so far can;t find anything about them.
Steve

Time Capsule keeps dropping network connection

I recently got a Time Capsule to replace a dead external drive and my AirPort Express. I was able to set up the Time Capsule as a router with little trouble but using it as a Time Machine backup drive is driving me crazy. Each time I start a backup the Time Capsule eventually drops my network connection before it can finish. I have about 200GB on my internal drive. Could this be too much to transfer over Wi-Fi?
I never experienced a dropped network connection when I was using the AirPort Express and my second Mac (a G4 iMac) never looses the connection. Any ideas what could be going on here?

Very interesting. Been working this problem from every angle. Noticed two kickers.
1) Transmission would refresh to fast when opening and closing menu bar airport icon.
2) Transmission never fades when running iStumbler which is continuously interrogating Time Capsule.
MacPro software seems to be forgetting that it is hooked up and drops out. It is a software thing.
I am starting iStumbler for each session automatically now and am having no drop outs. It is keeping Time Capsules attention. It is not required for all computers in the house but certainly is for the MacPro from which I control everything.
Amazing. Can one of the FanBoys bring this to the attention of the right person at Apple? Also, I need work and have many stories of trouble shooting successes. Tell them to hire me. It would save you guys a lot of time.

Time Capsule connectivity drops on extended network with Airport Extreme

I have a new Airport Extreme router as the main router in my network and a Time Capsule set to extend the 2.4Ghz network. The routers must be configured in this order because I want the 5Ghz network from the Extreme to cover my main seating area.
The problem I have is that while I'm connected to the Extreme, on either the 2.4Ghz or 5Ghz network, the connection to the Time Capsule will 'drop'. The network drive within the Time Capsule will no longer be available and the AirPort Utility no longer shows the Time Capsule. If I reboot the Extreme, the Time Capsule will reappear.
Also, when the connection drops, if I were to move within the primary range of the Time Capsult and connect to the 2.4Ghz network, it will connect flawlessly and I would have access to the Time Capsule and it's resources. It is only access through to the Time Capsule through the Extreme that is no longer available.
Any ideas what could be causing this? Both routers work flawlessly otherwise. I'm fairly certain there isn't a hardware problem here. I've gone through all the configuration settings multiple times and can't find anything that could affect this. I have the latest firmware for both routers and the latest AirPort utility.
One thing to note is that the Time Capsule is a North American unit, while the Extreme is from Hong Kong. I know there are slight differences regarding the wireless channels that both can use, but I don't think this is an issue since the Time Capsule maintains proper internet connectivity the whole time. If it was a channel issue, I'd expect the Time Capsule to lose internet access when this issue arrises.
Any suggestions are greatly appreciated!

7.4.2 firmware does NOT resolve this problem.
I also have this problem -- it started about 2 weeks ago (around July 20?), possibly at the time the new Airport Extreme firmware went into effect. I have two separate Mac laptops that each use Time Machine to back up to different disks that are attached to the Airport Extreme (i.e., each laptop has its own backup-destination disk). Both were working flawlessly before (for more than 6 months); now, each one reliably drops the connection to the disk (produces an error message, and thereafter cannot re-connect to the destination disk until I cycle the Airport Extreme with power-off/on). I had hoped that 10.5.8 would help (the release notes talked about improved stability with Airport connections), but not so.

How do I connect Airport Extreme and Time Capsule to my new iMac so that AE is used for network and TC only used for Time Machine backup?

I didn't realize that Time Capsule will only support the print function of a wireless multifunction printer. So I want to use Extreme for my network to have full use of my printer and use TC as the Time machine backup only. How to I make the connections?

Thanks for your response and this is getting complicated but I just purchased a new iMac as well as the Airport TC. I've had the Airport Extreme for a year or so. The Airport Extreme worked perfectly with my old iMac wirelessly and I had all functions of my printer with no problems. I was expecting the same with the TC. But the instruction that came with TC say to connect the printer to the TC via USB...which I did. And the print function worked perfectly but nothing else. In researching I discovered that when wired that way the TC only supports the print function...not scan or fax or anything else. I tried going wireless since my AE worked perfectly via wireless but I got no printer functions at all that way. But I'm wondering also if I tried that during a time I was having other issues...I had to delete and re-add my printer which solved some other problems. I may try that again...and see if I can get all print functions with just the TC connected
As far as connecting both your AirPort Extreme and Time Capsule on your network, we're not clear on exactly how you want to do this. Will the AirPort Extreme connect to your modem using an Ethernet cable and the Time Capsule connect to the AirPort Extreme using an Ethernet cable?.......or......do you want the Time Capsule to connect to the network using wireless?
Well... first of all I would like not to have to use the AE at all...I would prefer using just my TC for network, all print functions and Time Machine backup if that's possible. My printer will not accept Ethernet connections (Canon MX512).
After failing at getting this to work, I decided I would try to use my AE for net and print functions and just use my TC for Time Machine backup. I tried several different connection configurations with no success until finally I connected cable modem to my AE via Ethernet and went wireless with the AE and printer. but connected the AE to the TC via Ethernet and amazingly everything worked like a charm (for a while) and I was patting myself on the back for being so smart. But now I find that the connection only lasts for a short time. If I leave it for a while the TC goes invisible...or at least I see a message saying the Ethernet is unplugged...but it is not... and I lose internet connection even though I have a green light on my AE. So now I'm at a loss. I don't know why I keep losing network signal and why my system thinks the Ethernet is unplugged.
So... after all this...I figured I wasn't so smart after all and I must have things wired incorrectly.
So... it sounds like you are saying I should go back and try again to get my new TC to work as I want it to via wireless instead of connecting via USB...is that correct? Could you tell me exactly how I should wire my equipment from cable modem to AE and/or TC to achieve net capability, full functions of my printer and Time Machine backup...
Thanks...

Hi i would like to know how to extend the range of my time capsule wifi network(500G 802.11n) using an airport express. i have a double storey home and would like to extend range to my upstairs bedrooms.i have a time capsules network setup via a netgear a

hi i would like to know how to extend the range of my time capsule wifi network(500G 802.11n) using an airport express. i have a double storey home and would like to extend range to my upstairs bedrooms.i have a time capsules network setup via a netgear adsl.i have a second imac upstairs which connects to time capsule wifi network (it is within range as it is directly abobe on 1st floor)
could you tell me how best to set airport express up to extend my wifi range?

Greetings,
This is called an "Extended wireless network".
Read this article for details and steps on how to extend your TimeCapsule's network:
http://support.apple.com/kb/HT4259
Cheers.

Macbook pro retina and time capsule problem

I have purchased a macbook pro retina and time capsule recently. I had no trouble setting up the TC, however even though it is visible in the Finder, I can not connect to it. I can not make time machine. Try to connect with my imac that has snow leopard and immediately detected.

I have purchased a macbook pro retina and time capsule recently. I had no trouble setting up the TC, however even though it is visible in the Finder, I can not connect to it. I can not make time machine. Try to connect with my imac that has snow leopard and immediately detected.

My ipad2 is unable to find wireless network(s). while at home I am able to connect my MacBook and iPhone to network but am unable to connect iPad. I have restarted the device multiple times and even reset the network and all settings but still no luck

my ipad2 is unable to find wireless network(s). while at home I am able to connect my MacBook and iPhone to network but am unable to connect iPad. I have restarted the device multiple times and even reset the network and all settings but still no luck

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Time Capsule Network Freezes and Locks Up

I have been having major streaming issues to my Apple TV for a few months now.
Basically, the streaming performance is poor, and after 20 or 30 minutes, the movie that is playing freezes, then the entire wireless network created by the Time Capsule stops working. Anything hooked up via Ethernet however still does work. Only the Time Capsule Network fails. This happens every time I reboot the Time Capsule. I have also started over and reset the device.
I had Apple replace the Time Capsule (gen I, 500 gig), and had my cable company replace my modem. Neither one of these things solved the problem at all. It is still happening.
I have the cable modem running into the Time Capsule, then the Time Capsule runs into a router that sends wired ethernet through various points in the house (although at this time only 1 compute is still hard wired).
I have no idea what is causing this. Could this be an Apple TV issue? Why would it cause the entire network to crash?

The issue was resolved ages ago but I don't remember how....... sorry.

Time capsule network AND modem possible with maverick?

Hey all. At home I have a small time capsule network at home and use a Huawei modem to connect to the internet. Since the update to mavericks it is impossible to run both at the same time. Now I have to choose between internet connection (Huawei) and my local network (time caps). How can I connect to them both at the same time again? Thanks.

Hi, jackthebulldog. Welcome to the forums!
What happens if you enter 192.0.32.10 into Safari's address bar? Does it still load the Comcast activation page, or does it go to a page with some text about "example.com"?
Message was edited by: adsfushi72

MacBook and Time Capsule Network Drops!

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