MacBook battery "service battery"

First off, I want to say that I searched many pages of this forum to see if anyone had the same problem as me, and I didn't (or I overlooked it. I apologize if I did).
I've had my Macbook for almost a year now, around 11 and a quarter months. I use my mac very rigorously, on a day-to-day basis, and have currently 338 cycles on my battery count. I've maintained my battery well, keeping 100% status until now.
However, today, when I turned on my computer, I had less than 10% battery. No biggie. And then in a blink of an eye (literally), it went down to 2%. When I clicked on the battery meter, it said "service batter". While looking for my magsafe, the battery then went back up to 33%. And then 10 minutes later, went into sleep mode. Right now, I'm charging my battery. However it still says 'service battery'.
Is there any reason behind this erratic behavior, besides wear and tear? I mean, I honestly did keep good care of the battery (and logged my battery capacity weekly).
If I bring this to Apple, do you think they can service the battery?
Thanks for all your help.

Is there any reason behind this erratic behavior, besides wear and tear? I mean, I honestly did keep good care of the battery (and logged my battery capacity weekly).
You can try setting the SMC:
http://support.apple.com/kb/HT3964
But, honestly, a battery at 300+ cycles has lived a long, happy, fulfilled life. It is probably that battery's time to go.
If I bring this to Apple, do you think they can service the battery?
No. I mean, it doesn't hurt to ask, but at that many cycles, it's very doubtful.

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I need help in convincing a stubborn AASP in Thailand that Apple has extended the Macbook Battery warranty by two years as per this page:
http://www.apple.com/support/macbook_macbookpro/batteryupdate/
My Macbook was purchased in June 2006 in the USA and is in the affected batch.
I installed the battery update about two months ago, and then started having problems.
First when running the Macbook on battery, it would shut down without warning when the charge got to around 20%.
Then the charge would last only about 90 minutes or so, and battery health was down to 50% at 250 cycles - a symptom described by Apple on their battery update page at;
http://www.apple.com/support/macbook_macbookpro/batteryupdate/
Im now living in Bhutan and the nearest AASP is in Bangkok, Thailand. So I sent the macbook with a friend to Macintosh Center (www.maccenter.co.th) in Bangkok.
They found a problem with the battery and said it need to be replaced. However they said that it would cost Bhat 7,383 (around US$185) to get a new battery as the Macbook's battery warranty is only one year.
According to Apple's Battery Update announcement, my macbook is still under the extended two year warranty. And if the AASP finds that the battery needs to be replaced (which they did), it should be done so free of charge.
We tried telling them about the extension of the Macbook Battery warranty to two years by Apple and sent them the link (via email) and also informed them in person.
However, Macintosh Center keeps insisting the Warranty is only one year.
I tried emailing their service email address and after while
all the other email addresses on their websites. No response at all after three emails.
Help! Any suggestions?
Im getting quite fed up with this macbook. First, the yellow palm rest, then cracking bezel, and then super drive had to be changed twice (These were taken care of while i was in the US).
Some months ago, the same Maccenter also changed a burnt out and fraying power cord and also changed a stuck super drive. But now they seem quite stubborn with the battery warranty.

I am not an applecare customer and they replaced mine. It clearly states the warranty is extended an extra year. Call again and talk to them again. If they don't help ask to speak to their supervisor. If that doesn't work contact
Apple Customer Relations (800) 767-2775
Be polite but firm.

Macbook Battery Problem

Hi all, this is my first post, but something weird happened to my macbook that I have to share with you.
Ok, my Macbook Core Duo 2.0GHz (1st generation) have had no problem during its first and half year. Then I left the notebook sitting at home for one month as I was away on business. Came back, the machine won't start, used AC adaptor and showed the battery not charging, "x" and everything. My warranty expired, so I bought a new battery. Once I got that, it worked fine for almost 7 months.
Another business trip left my macbook for 1 month, I came back, the battery is dead again!!! So I went to apple support and bought another new battery. This time I installed it at home, and it doesn't charge what-so-ever. I tried everything from SMU reset, PMU reset, P-RAM reset. NOTHING WORKED.
So I took a friend's macbook battery to try, and it worked! I can charge that battery with my macbook, and my battery won't charge on his macbook. So scientifically I thought its the battery defect. I went to Apple Care and they say they will replace it for me, but think that it should be my macbook's problem. Must be the Logic Board, I explained why I disagree, and that the battery came with only one LED blinking when I got home to charge, the current was already too low to charge.
Anyways, I was able to buy a second-hand battery really cheap but with limited life-span and use it until my replacement battery returns. Everything seem fine and I can charge it up to 100% although it will only last me 50-mins, still not bad, right?
I was reluctant to completely drain this battery now since I am afraid it will drop to zero and won't recharge like the other ones.
I am using Boot Camp, and Vista as well as OS X. Suddenly today, two days after I bought the 2nd hand battery, I was using Vista to show my friend the battery problem is fixed. But suddenly out of nowhere the battery dropped from 95% charged to 0% in seconds. It shuts down automatically, and the battery was flashing one LED indicating it's dying.
I started back in Mac OS X and found the charger able to recharge, but it fixed at 0% for 20 minutes. I thought I am screwed and went out for a smoke. I came back to see the battery charging back to 5% and then slowly to 10%, and 20%, suddenly it went back to 85% in seconds, and then 100%. I try to unplug it and it seemed fine. I left it on without the adapter for 20 minutes, the battery drain normally, to 70% (it's fine considering the battery was 2nd hand) My friend thought I should try to switch back to Vista to see if the same thing will occur. So I did, and before the Vista screen came up, the macbook blacked out. I checked the battery indicator and it's flashing one LED again!!!
So I switched back to Mac side and re-do the charging, this time it took longer to get back to +90%, I thought this is normal, 'cause I did use the battery longer on the Mac side before switching to Vista for the test.
I thought to myself, why Vista drained my battery, and then I remember the first battery that died on me was about the time I switched the PC side to Vista. Prior to that, the PC side was using XP. The second time it died it was in Vista as well. I also remember I wanted to reduce the size of my PC partition, so I trimmed off unnecessary features like hibernation by (Powercfg -h off). It saved 2G in size but it may be causing some problem to the charging circuit for the Mac-hardware??? Don't know for sure.
So I erased my Vista partition, and re-installed XP. Since then I tried both sides without adaptor, usually for 10-minutes or less, and no sudden dropped to 0% occurred since.
Everything else is working fine with my macbook, except the power features. Right now at least I can charge the battery, but I am always worried about when or IF the battery will dropped off and kill itself.
I am waiting for the replacement battery to return from APPLE, and hopefully when it returns, my Macbook will be able to recognize the DEFAULT low-charge of a new battery. I'm still not sure if my macbook is defective, and if it did killed the first battery replacement they gave me a few days ago. If it did kill a decent battery, will it kill this new replacement as well??
I know for a fact that the reason why the machine won't charge the battery is because the current of the battery has become too low for the machine to be able to charge it. If the current becomes lower, the "X" will occur suggesting that the machine doesn't even recognize it's a battery. But what I want to know is what caused the battery to drop to such a low current if I turned off the macbook during storage.
Sorry for the length of this post, but I have to be clear on all the details if I want help, I suppose. Right now my question is (1) Why is this occuring?? (2) Am I right in assuming that by removing Vista with XP, the problem will not repeat?? (3) Is it likely for any new or 2nd hand functioning battery to drop to the state of the other battery any time soon?? (4) Am I doing proper care for my Macbook, and what should I do in the future to avoid the same problem from occuring??

gpotts,
Thanks again, here's my battery profile: (keep in mind this is the 2nd hand battery I am profiling) BTW, something happened when I was doing this message, I left the notebook on for about 20 minutes, it dropped from +90% to 48%, macbook prompted me that the battery is running low. I plugged the adaptor and it went back to +95% within minutes...
Good thing is, I haven't seen the sudden drop to 0% ever since I removed Vista, and also I am able to charge my battery everytime I try now, no more "NOT CHARGING" or "X" indication.
Any clues??? Thanks in advance.
Battery Information:
Model Information:
Serial Number: DP-ASMB013-34cf-** <Edited by Moderator>
Manufacturer: DP
Device name: ASMB013
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0300
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 1533
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 1597
Health Information:
Cycle count: 349
Condition: Good
Battery Installed: Yes
Amperage (mA): 466
Voltage (mV): 12597
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 60
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: Yes

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Amazon carry third party ones.
http://www.amazon.com/Upgraded-Version-Battery-Macbook-Aluminum/dp/B006ZGCH18/re f=sr_1_1?s=pc&ie=UTF8&qid=1422345231&sr=1-1&keywords=late+2008+macbook+battery
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Thanks

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http://store.apple.com/us/search?find=macbook+battery
http://www.ebay.com/sch/i.html?_from=R40&_trksid=p2043212.m570.l1313&_nkw=macboo k+battery&_sacat=58058
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I've Just Replaced My Macbook Battery And The Turning Screw You Twist With A Penny Has Came Of What Do I Do

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I'm having a problem with my macbook battery.
My mac won't seem to charge for some reason. Earlier today my mac showed an "X" in the battery on the menu bar. It wouldn't charge and the magsafe didn't light any color. I thought the charger that was broken, but i did an SMC reset and then the magsafe lit up green for a while and the percentage of battery life was shown on the menu bar again. But now the magsafe is not lit up any color and the mac is not charging eventhough it it plugged in. Any idea on what to do?
Model Information:
   Serial Number: W0037TPMVE1KB
   Manufacturer: SMP
   Unit Name: bq20z451
   Pack Lot Code: 0000
   PCB Lot Code: 0000
   Firmware Version: 0201
   Hardware Revision: 000A
   Cells Vision: 0164
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   Charger: Yes
   Full charge capacity (mAh): 4971
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Welcome to Apple Support Communities
OS X is telling you that the battery has to be replaced as it's damaged.
If you have an Early 2008 or older MacBook Pro, you can buy the battery and install it yourself > http://store.apple.com/us/go/product/MA348LL/A
If you have a Late 2008 or newer MacBook Pro, take it to an Apple Store or reseller to get it replaced. You can also replace it yourself, but you will void the warranty if it's in warranty and the cost difference is small

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Is there anywhere I can find out if this is something Apple will replace?
Odd thing is the battery work fine. Just a bit scared of it exploding if I leave it plugged in.
Thanks
Paul

Just to clarify... there wasn't actually a recall. They had extended the warranty period for an additional two years. A recall pretty much means you should return your battery... that wasn't really the case.
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Hi
I have a Macbook core duo. I bought it in November 2006, so it is about 18 months old. I have the extended AppleCare warranty on it.
Using coconut battery, my MacBook's battery has 188 charge cycles with 1823mah capacity left, or 32% capacity.
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Should Apple replace the battery? How can I prove to the genius that it should be replaced?
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Hi, and welcome to Apple Discussions.
First, try resetting the SMC:
http://docs.info.apple.com/article.html?artnum=303319
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Run an Apple Hardware Test using the original installation disk that has the AHT instructions on it.
Try SMC and PRAM resets:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
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MacBook Battery.

Hi,
I think there is a problem with my MacBook battery. Every time I plug the charger in the light stays solid green and does not change to orange. When I remove the charger the MacBook dies.
I got told that the battery could be fried thus the reason it's not charging.
Could this be the reason?
Thanks.

Hi,
I cannot remember exactly when I got my MacBook, I think it was around Feb 08 time.
*The battery icon says:*
Battery is not charging.
Power Source: Power Adapter.
*Here is the Power information.*
Model Information:
Serial Number: DP-ASMB016-3728-83c1
Manufacturer: DP
Device name: ASMB016
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0500
Cell Revision: 0102
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 234
Condition: Check battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 5215
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: No
Thanks.

Macbook Battery Information

Hi,
I am looking for original Macbook Battery A1185 information of a new battery.
Here's mine:
Battery Information:
Model Information:
Manufacturer:          DP
Device Name:          ASMB016
Pack Lot Code:          2
PCB Lot Code:          0
Firmware Version:          110
Hardware Revision:          500
Cell Revision:          200
Charge Information:
Charge Remaining (mAh):          1347
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          4901
Health Information:
Cycle Count:          15
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -2364
(once the ac adpator was connected this changed to: Amperage (mA):          2002)
Voltage (mV):          11009
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