MacBook can't get on the the Internet?

My Wifi is working but I can't get Internet connection on my MacBook. I have rebooted five times but no success. My laptop was bought in 2009.

You'll probably get more help if you post in the MAC forum and not the iphone forum.

Similar Messages

IPad can't get in the internet via a WPA2 Enterprise setup

I've seen some similar posts and no real answers. My Office just got set up with Wireless, it's cisco gear and using RADUIS to authenticate. What they told us to do on the windows boxes was this:
Connect to the SSID
use WPA2 Enterprise Authentication
TKIP Encryption
Use PEAP Authentication
Uncheck the "Validate Server Certificate"
Authentication Method is EAP-MSCHAP v2 on the PEAP properties screen
Following these instructions on Windows 7 I can get on the network.
I tried this on my iPad:
connected to the network
selected WPA2 Enterprise
It Prompted my for my login/password
I entered them....
Then I got a certificate and it asked me to accept/install it, and I did
Then it connects to the access point and gets a signal
Even though I am connected and authenticated I can't get on the internet, and I get no IP address. Not a DHCP issue since other devices work.
Any ideas on alternate configurations, or what I'd need to do with the iPhone Configuration Utility to get this working?

"Unsupported" device - I've heard that before, too many times... =)
So after thinking on everything you've tried, it's safe to say that your AP is running PEAPv0 with EAP-MSCHAPv2 for Authentication. This is good news - as it is probably the most widely used Enterprise WiFi configuration, iOS devices should absolutely be compatible with this. Getting a non-domain XP PC connected was a great idea, as I have discovered that Windows XP is kind of "loose" in the way it handles PEAP certificates - it will accept any certificate given to it by a RADIUS server without question. Undoubtedly a big security hole, but it does have the advantage of being "user friendly." I don't think Apple's implementation is quite as loose, so even though you are manually accepting one certificate, you probably need more to complete the chain of trust required for your device to authenticate the server. This is a requirement for PEAP to function.
So at this point, I think your best bet would be to migrate over to the Credentials tab. If you're running the iPhone Config Utility on a PC which connects to the AP, you already have the certificates in your trusted certificate store - so simply hit the add button and add any relevant certificates. For example, if your domain is named "corporate", import any certificates bearing that domain. Once you've done this, head over to the Trust tab under WiFi and check off your newly imported certificates as being trusted for your connection.
In addition, if you can figure out what the name of the RADIUS server on the other end of the AP is doing the authentication, add it under "Trusted Certificate Names" - if you don't know it, you can also add a wildcard like "*.corporate" to trust any servers in your domain. This shotgun approach is probably your best bet for making it go initially.
You will know this is all working when you no longer get the dialog on your iPad to accept the certificate, and hopefully, you get an IP address.
We're truly in the thick of it now, and this is my last idea - so if this does not work, we will need to call on those stronger than I with iOS networking... or, you can call up your IT department and start the conversation off with the words "I bet you can't figure this out" - that always gets IT people going =)
Best of luck!
Sources:
http://howto.techworld.com/mobile-wireless/3451/use-peap-for-wireless-authentica tion/
http://images.apple.com/ipad/business/pdf/iPadDeploymentScenarios.pdf

My wi fi is connecting up fine on my ipod but i can't get onto the internet

My wi fi is connecting up fine on my ipod but i can't get onto the internet. My ipod has been working fine until now and i have tried re- setting the network settings and all the other options that have been given but nothing seems to make any difference. If i try to get onto internet at all on my ipod, for instance, facebook and safari it will just come up no internet connection, even when the bar is full at the top. Can anyone help ?

Despite the WiFi sign at the top you may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If this problem continues you should test your iPod on some other networks. Since you say your iPod was "working fine" either it or your router may have developed a hardware problem. If the iPod works OK on other networks your router may have a problem.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

I installed updates now I can't get on the internet, why?

I installed updates (itunes 10.5, Safari 5.1.1 and Security update 2011-006 1.0) now I can't get on the internet, Why???

Well if it doesn't see the network in the WiFi drop down... then we got problems. Move it closer to the router...

I can't get onto the Internet. Have tried everything

HP Pavilion Slimline Windows 7 64 bit 3GB Desktop 08861112106 Can't get onto the Internet. Have tried, Google, Yahoo, Frontier, nothing works. Hope someone can help me.

Hi,
How do you connect your machine to the Internet ? Wired or wireless ? Please try this:
1. Click Start, type cmd on the Search box then press enter,
2. Type ping www.google.com then press enter. Can you get something like this (ie 0% loss)
3. Type Exit then press enter
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I can't get onto the internet. How do I reconfigure my Ipad?

I can't get onto the internet on my new Ipad. How can I reconfigure it. I have Motorola and when it asks for my p/w it won't let me get on.

I can't get onto the internet on my new Ipad. How can I reconfigure it. I have Motorola and when it asks for my p/w it won't let me get on.

HT4600 Airport Express light is solid green but I can not get on the internet. Any clues as to what is wrong?

Airport Exopress light is solid green, but I can not get on the internet. Does anyone have a suggestion how to fix this?

Would you please provide some more information about your current network so that we can help you? For example, is your AirPort Express the only router in your current network configuration? That is, is it connected directly to a broadband modem or to another router upstream of it? Regardless, what is the make & model of this modem?
When changing network equipment or when setting it up for the first time, it is always a good idea to perform a completer power recycle of your networking equipment. Please check out the following AirPort User Tip for the details.

I have a ipad 64GB Wifi 3G and i can not get onto the internet, i have set up wifi but it wont get on the net

i have a ipad 64GB Wifi 3G and i can not get onto the internet, i dont have a data plan yet & i have set up wifi but it wont conect to the internet

From your description above I conclude that the WiFi transmitter and receiver of your iPad appear to be working, but I abviously cannot tell how well they are working.
Have you reset your iPad already?
Press the Home and sleep/wake buttons simultaneously until only the white Apple logo appears on the screen - usually 10 to 15 seconds - ignore anything else.
Genius Bar: http://www.apple.com/retail/geniusbar/

Just updated to the new beta 3 version, now I can't get on the internet at all, I am using my girlfriends computer to send this

just updated to the new beta 3 version, now I can't get on the internet at all, I am using my girlfriends computer to send this to you. Just gives me a blank tab and WILL NOT DO ANYTGHING!!!

Try to create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

Can't get on the internet with my new Imac.

My new Imac arrived yesterday. It has Tiger installed and a Leopard disk in the box. I had already downloaded my usb broadband modem's drivers for Tiger 10.4.5 from my Isp and thought it would be a simple matter to install them. No chance! They won't work. It's running Tiger 10.4.10. The modem doesn't sync up and the computer says it doesn't exist. Then I had the bright idea of upgrading to Leopard and using Boot Camp to install Windows XP. Big mistake! I've only got an ancient XP upgrade disk and you need a full SP2 one. But of course I didn't find that out untill I'd put the disk in the superdrive. So now it's stuck in there. Every time I switch the computer on it just boots into the windows setup. Pressing F3 just reboots it into Windows setup. Does anybody know how I can get that cd out of my drive? And how do I get on the internet? My usb modem and it's driver works fine on an old powerbook running Panther.

Hello again Nevertheless,
Probably! - Possibly! Almost certainly! Hmmm...
Belkin equipment has caused more problems than it had solved ( in my experience only )
Netgear equipment has solved all the problems I have, so far, encountered.
http://www.netgear.co.uk/wirelessadslrouterdg834g.php
It's easy. It works and I DONT work for them.
Regards once more.
Ian
Message was edited by a man in a dark suit, wearing Sunglasses.

Downloaded coupon from shopathome and now can't get onto the internet how do I remove it

In order to get access to download coupons I had to upload their information and toolbar which is visible on my problem loading page from Mozilla. I was able to get this far by going into windows safe mode.
I can not get on line by Internet Explorer or MSN. The address is correct. I fear that a virus maybe backdoor or simply the ShopAtHome site has locked me out of the internet. All other computers in the home work on the internet. Is there a way to go back before I downloaded this or is there a way to delete it

Instructions from the ShopAtHome.com web site ( http://www.shopathome.com/pages/faqs.aspx#gen13): 
'''''For Windows Users:''''' 
'''''To uninstall the Toolbar, go to your Windows Control Panel. Next, click on "Add/Remove Programs". Our Toolbar is listed as ShopAtHome.com Toolbar or SelectRebates. Click on the appropriate name, then click on Change/Remove. With the "SelectRebates" version, you will see a box which gives you a choice of uninstalling both the Toolbar and SelectRebates software, or only the Toolbar. (Please note that if you uninstall the SelectRebates Software, the Toolbar is also removed.) Make your selection to uninstall only the Toolbar; or both the SelectRebates Software and Toolbar, and click "ok." With the ShopAtHome.com Toolbar you will not see any box, the software will simply go through the uninstall process and remove the necessary files. The Toolbar and/or Software are removed after your reboot your computer. '''''
Also see the following Firefox articles:
*https://support.mozilla.com/en-US/kb/Uninstalling+add-ons#Troubleshooting
*https://support.mozilla.com/en-US/kb/Cannot+uninstall+an+add-on
 
You have an item installed that is considered malware/spyware/adware, "My Web Search Plugin Stub". This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
#You can check to see if you have any of these from [http://www.google.com/search?q=%22Fun+Web+Products%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:es-ES:official&client=firefox-a|"Fun Web Products"] installed:
#*Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
#*See:
#**http://www.safer-networking.com/removemywebsearch.php
#**[http://www.pchell.com/support/mywebsearch.shtml|PC Hell: My Web Search Removal Instructions]
#**http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
#You '''MAY''' need to change a preference to reset your default URL/location bar search provider:
#*Enter '''about:config''' in the address/URL bar and press the Enter key
#*If you see a warning, accept it (Promise that you will be careful)
#*Filter = keyword.URL
#*Below the Filter, if keyword.URL is '''bold''', right-click on keyword.URL and choose "Reset"
#*Restart Firefox (File > Restart Firefox)
#*See: http://kb.mozillazine.org/Keyword.url
#You '''MAY''' need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
#*See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
 
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.
*Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
**New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#Update the [[Java]] plugin to the latest version.
#*Download site: http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
#*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Help me please! I can't get on the internet with my new phone

Can someone please help me. I purchased my Blackberry Pearl from an on-line seller and it was suposed to be new. The problem comes when I try to set up my e-mail account....I go to my e-mail set-up option and the only one that it gives me is " I want to use a work e-mail account with a Blackberry Enterprise Server" . Obviously I do not want to do this but I have no other options. I can either hit close or next and next ask me for a password from my Enterprise Server administrator. I contacted Verizon and after much run around they finally told me that this phone was connected to another Blackberry account. I don't know if they really knew what they were talking about or if they just did not want to really help me because I did not upgrade my account and buy my phone from them. It sounds to me like they are trying to say the phone is stolen since they are saying that it is connected with another Blackberry account but if that were the case then Verizon would no be able to activate the phone and I can get it activated and make and receive calls but I cannot get on the internet with it. What good is a smart phone if you can't do everything it is supposed to do?

Hello,
Actually, what they told you is accurate. BIS accounts are what enable additional services (including Personal email). BIS accounts are all managed by the carriers. One BB, as defined by it's unique PIN, can have only one BIS account on one carrier in the world. If a BIS account exists somewhere else for a specific BB, then a carrier cannot create another account for it. That is the way it works. One of the reasons is of course to prevent the use of stolen items. That's not the only reason, but it's all irrelevant...if a BIS account exists somewhere for that BB, VZW cannot create one for it.
What you need to do is to contact the seller and hope they are reputable. They need to contact their carrier and have that BIS account shut down. Only then might VZW be able to create a BIS account for you.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can connect to Linksys WRT54G but can't get to the internet.

PowerBook G4 17" 1GHz with OS 10.5.4
Linksys WRT54G v8.00.5
SpeedStream DSL Modem
I am having a strange issue. I am able to connect to my wireless network with my PowerBook and can see the Linksys setup page, but I cannot get on the internet. If I bypass the router I can get online with my PowerBook. If I use an ethernet cable connected to my Linksys I can get online with my PowerBook. My Sony Viao can connect wirelessly and get on the internet with no issue. My PlayStation 3 and PSP have no issues. It is solely this machine that is having the issue. I contacted Linksys and went through their troubleshooting to no avail.
Does anyone have any idea as to what the issue may be, or what I can try to resolve this issue? I have done everything I can think of and no luck. Any ideas?

Adam D wrote:
I pinged 208.67.219.99 and the following was returned:
PING 208.67.219.99 (208.67.219.99): 56 data bytes
64 bytes from 208.67.219.99: icmp_seq=0 ttl=47 time=88.752 ms
No error message was returned.
I plugged the IP address into Safari and, although there were 27 errors, the page loaded. I hadn't tried that before. Interesting.
The fact that the ping worked means you are connected to the Internet, and what is likely failing (causing the "You are not connected" message) is DNS name resolution.
DNS name resolution is what converts names like "www.opendns.com" to numbers, like the numbers I gave above, 208.67.219.99.
Changing your system to use the OpenDNS DNS servers, as directed above, will fix the name resolution issue on your system.

Can't get onto the Internet on XP after partition

Please help..
I can't seem to get onto the internet from XP I have to move to the mac petition to get online? What can I do to solve this. I can see my wireless network I just can't connect to it. I used boot camp to partition the drive

If you are using Boot Camp, you should probably post your question in the Boot Camp forums
http://discussions.apple.com/category.jspa?categoryID=237

I can't get on the internet with my phone?

Ok so I can't use my phones own internet, like the 3G? It says I have a connection, but the internet on my phone won't work. I also tried Wifi, and it says it is connected to wifi and the internet STILL won't work. I think I know the problem, I have a system update to install, but i can't install it cause i can't connect to the internet! Can someone help please? I am stuck I can still make calls and send texts.

UPDATING iOS
Over the air updating of iOS needs iOS 5 or later so unless you have iOS 5 or later you will not see updating in setting
The following link explains how to update http://support.apple.com/kb/HT4972
This link explains how to update using wireless http://support.apple.com/kb/HT4623
This explains how to transfer purchases to your computer http://support.apple.com/kb/ht1848

MacBook can't get on the the Internet?

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