Macbook can't see time capsule through airport utility; powerbook can.

This question probably applies to Airport Extremes as well as Time Capsules, but I happened to see it with a new TC.
My Time Capsule came in yesterday. My plan was to bridge it into my existing network to serve 802.11n over 5ghz. I did the initial setup using a 12" powerbook and it worked fine. I set the Time Capsule in bridge mode and for 802.11n 5ghz, plugged it into my network, and reset. The light on the TC turned green and all looked like it was working. At least, until I tried to connect through my Macbook Pro.
I installed the Airport Utility software that came with the TC, rebooted, then launched Airport Utility -- and it couldn't find any devices. It can, however, see the Airport's wireless network. After a reboot of the TC, it can also connect to the Airport's wireless network. I can get to the internet and the local network, but cannot see the Airport through Airport Utility and cannot see the Time Capsule disk. It's as if Bonjour is being blocked between my laptop and the Airport. This happens whether I'm connected to the TC wirelessly or wired.
I've tried restoring to factory defaults and starting over (I still can't see the TC, even after a hard reset) and I've tried a hard reset of the TC (I had to, actually -- it hung during startup several times). In each case, the powerbook can see it, but the macbook can't. I'm out of things to try. If I can't get this resolved soon, I'm going to have to return the TC, since it's useless if I can't access the disk.
I was planning on upgrading the two computers to Leopard over the weekend, then use the TC for Time Machine for both computers, but if it's not working for Tiger I'm worried that it won't work for Leopard, either.
Is there any variable anyone knows of that blocks a computer from seeing an base station through the Airport Utility? A non-obvious firewall setting, perhaps, or something that could be blocking Bonjour? Does Airport detection even use Bonjour, or am I on the wrong track?
Thanks

An update: I can see the Airport configuration of the TC through my Macbook if I pick File->Configure Other... on the Airport Utility, and then put in the IP address. Which leads me to believe that it's a Bonjour issue, but I haven't figured out more than that.
Of course, the TC is still useless for Time Machine if I can't get to the disk, so the problem remains.

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Cannot see time capsule on Airport Utility (Vista Home)

Hi I have a new Time Capsule. Have set up Airport Utility on Windows Vista Home Premium. But I cannot find the time capsule on the airport utility. I tried restarting, rescanning. Help!!!!!!!

Ok.. You don't need to use the airport utility then.. it is irrelevant if the windows computer can see it or not in the utility.
What is AC?
The new TC is AC wireless.
Open Windows Explorer.. type
\\TCIPaddress into the address bar. where you replace that that with the actual IP address.
eg \\10.0.1.1
It should show up.. If it fails, then turn off the vista firewall.. and open a command prompt and ping the TC by name and IP address.
Note names like Fred Blog's Airport Time Capsule.. are useless for windows.
You need SMB compatible names.. eg TCgen5
Wireless also should be TCwifi for example.
Short, no spaces and pure alphanumeric.
Once you do that does the TC disk show in the Vista computer??
It must respond to pings.. make sure windows hasn't changed the computer from home to work or public network.. windows can do that spontaneously because it was full moon.

Can't find Time Capsule with Airport Utility on ethernet but can on configure other.

OS X 10.8.4, 24" iMac,TC 1st generation, Airport Utility 6.3 or 5.6, TC Firmware was 7.6.3 downgraded to 7.6.1(no effect), reinstalled OS X 10.8.4, have done a factory reset of TC, TC is visible to finder and Time Machine, both work fine. Internet works fine. Wireless works fine.
Airport Utility on Macbook Pro with the same software sees it fine, no problems.
Please! Any suggestions?

Follow this link if you are having similar problems. http://www.youtube.com/watch?v=3zqkNooG1KQ
I will update this if it also solves another problem with Time Machine backups.

HT201514 i can't see the time capsule from airport utilities. i did follow "From the Apple menu, choose System Preferences. Choose View Time Machine. Set Time Machine to On if it is off. .....but i couldn't find the time capsule from airport utility.....

i did follow "From the Apple menu, choose System Preferences. Choose View > Time Machine. Set Time Machine to On if it is off "
. .....but i couldn't find the time capsule from airport utility..... why?

Are you using a new 802.11ac Time Capsule - the "tall" one - and are you still using Mac OS X 10.6.8?
You need OS X 10.7.5 "Lion" or later, or an iOS device, to configure an 802.11ac Time Capsule:
http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdf
See page 12.

Vista can't see time capsule

Hi everyone
Just got a new time-capsule. Set it up within minutes on our 4 macs, but the Vista PC can't see it. Installed the airport utility software, but to no avail. It just does not show up in the available networks list.
Any ideas?

I was having similar problems with an XP machine - could not see the time capsule via Airport Utility. I just finished a call with Apple support and they suggested it had to do with the security settings - but that was as much as they could offer at the time ... but they were right!
Via the macbook, I started by knocking down the security to nothing at all (I had previously configured the access by MAC address so didn't feel all that vulnerable for the few minutes I'd be making changes). Originally, it was WPA2 and the XP machine could see the network but never get an address.
After the time capsule updated and, I was able to rescan and see it for the first time on the XP machine. From there, I configured the time capsule via the XP machine using Airport Utility (and if this works for you, via the Vista machine). I set it up for WPA/WPA2 personal. I tried WPA from the start and for the first time, I got a message indicating that the card in my XP machine didn't support WPA2.
Anyway, after updating those settings and letting the time capsule recycle, I was all set and secure on the XP machine. From there, all I had to was go back and connect and supply a password on the macbook to re-establish a connection there.
Message was edited by: atticwalker

Mac can not see time capsule

i bought Time capsule over Amazon .Air port works fine , but my mac can not see time capsule,,,sometime does , but most of the time not...
It is a problem with time capsule i have 2 T new generation

You don't mention what type of Mac you have, but is there any way you can move it around to see if that affects the problem? If you hold down an "option" key while you pull down the AirPort/WiFi menu bar item, you should see a value labeled "RSSI" that is the strength of the wireless signal. A value closer to zero is stronger. For example, -30 is decent but -80 is poor.
By the way, you don't seem to have declared any of your system details in your profile or didn't select your details to be included in your post. Those can help people give you correct advice. To update that, click on "Your Stuff" near the top of a window on these discussion groups, then on "Profile". Scroll down to "My Products" and either edit an existing one or add a new one.

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine.
I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.

Firstly how are you connecting to the TC.. wireless or ethernet?
Please open a command window and ping it.. ping by name and by IP address.
If ping succeeds at least by IP it should work.
In windows explorer type
\\10.0.1.1 (or whatever the TC ip is.. that is the default).
Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
7.6.4 firmware on the TC is useless. It works better on 7.6.1
If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls.

Can't see External HD through Airport Extreme Base Station

I have upgraded to the Apple Airport Extreme Firmware 7.1. Previously I was unable to see my 2 External HDs that are connected to the base station via a powered USB hub. Both of the HDs are FAT32s. I had hoped the firmware update would resolve the problem. But I am still not seeing the HDs. I connect to the base station wireless through a MacBook.
Any clues/help would be appreciated. I've scanned through several posts and seen people with similar problems and others that can see their HDs but not some files.

I suggest using the following instructions to re-check your AirPort Extreme Card/Antenna cable installation in your G4 iMac just to be sure nothing was missed: iMac (17-inch 1GHz) and iMac (USB 2.0): Customer-Installable Parts Instructions
Also, check that the antenna cable is firmly attached per this Apple Article: http://docs.info.apple.com/article.html?artnum=108039
I have the base station connected to a pc so I can't download iStumbler.
For the PC, you can use NetStumbler instead.
I'm not sure how to check if a signal is being sent through Airport utility.
Instead of the AirPort Utility, you can use the Internet Connection utility to verify signal strength of your base station. To access this utility, just right-click the AirPort status icon in the menu bar, and then, select it from the drop-down menu.

Trying to "See" time capsule on samsung tablet. Can it be done?

Trying to see our time capsule from a samsung tablet, can it be done?

What does "see" mean?
You can connect to internet.. that should be no problem.. but set wireless correctly.. using correct windows type names, not APPLE NAMES.. with spaces and illegal characters like apostrophe.
Use wpa2 personal security..
If you mean hard disk access.. that depends.. can galaxy tablet open a network drive..
Set the hard disk to windows name.. ie no spaces..
in file sharing, turn on the guest account to read and write access.
Put the correct workgroup into the TC.. generally WORKGROUP.

IPhone 4S Can't see Time Capsule Wireless after IO6 update

My iphone can't see my Time Capsule wireless network after upgrading to IO6. My iPad3 works fine after upgrade.
I determined that if I change settings on the TC to 802.11N(b/g) compatible it can see/connect.
Seems to be a problem with the 802.11 5GHz band that the iPhone can't see after the IOS6 update.
Not sure if this is the same issue that others are seeing but could be worth a try to change your router's radio config.
Hopefully Apple sorts this out soon.
Very annoying to upgrade and have existing networking break!!!!
Bad Karma and I just ordered 2 new iPhone 5's

Still having this issue - used to be able to connect prior to this update - The iPhone has no problem auto joining the local Cable WiFi - but still doesn't show the Time Capsule WiFi SSID's in the list. iPad and three other Macs see and can join the Time Capsule WiFi.

1 macbook can't see time capsule?

in the household we have 2 macbook's 1 pro 17" & 1 air & 2 iphone's 2G's
I originally set up the time capsule to be 802.11n only (5 Ghz), to keep the
speed at the highest level, even though the 2 iphones couldn't connect (802.
11 b/g only).
today, after the macbook pro 17" was asleep, upon awakening it could not see
the network (it had been connected and running fine for over 6 months), although
it could see neighbors networks? the macbook air was still connected to the network,
the network working properly?
I repaired permissions on the macbook pro 17", re-booted, and still could not see the
network, although the macbook pro still remained connected? I re-booted the time
capsule, still no connection on the macbook pro 17"?
I changed the radio mode of the network to 802.11n (802.11 b/g compatible) and the
macbook pro 17" saw the network and could connect, along with the macbook air and of
course now both iphones?
why would this happen?
I originally set up the network at the 802.11n only (5 Ghz) radio mode to eliminate
interference and keep the iphone from degrading the through put to b/g speeds, as
we move large files back and forth between computers, so I'd really like to go back to
802.11n only (5 Ghz) speed if possible, but can't figure out why the macbook pro 17"
won't/can't see this speed even though it has in the past for over 6 months?
both macbooks are running leopard 10.5.6, the 17" is 2.4 Ghz, teh air is 1.6 Ghz.
no software or modem updates have been done during or before this problem period.
any help would be appreciated...

after configuring the network back to 802.11n only (5 Ghz), magically the network re appeared on the 17" macbook pro, everything was fine for the last week, then mysteriously the 17" pro lost any vision of the 802.11n only (5 Ghz) network, albeit the macbook air kept connection and through put was fine?
after turning the airport off/on on the 17" and then manually trying to connect, the network (still 802.11n only (5 Ghz) appeared again on the selectable airport of the 17"?
anyone got help?
is this not posted in the right forum?

I have trouble getting my new Apple TV 2 to work to the internet. I have an Imac with OsX 10.6.8 using a 3G modem to connect to the internet. I have a Time Capsule with Airport. I can't get the Apple TV to see my internet connection

I have an Imac with OSX 10.6.8 dual intel core.
Apple TV 2
Timecapsule
3G modem connected to iMac for internet access.
I have tied to get Apple TV2 to see the inernet but it does not seem to see the inernet connection either via the Airport network or even if I connect it directly with a ethernet cable to the Timecapsule or the iMac.
I have tired to set up Home Sharing but it doen't see the Itunes Store so no go.
I don't have wired internet but it is probably something to do with using a 3G modem
Any tips on how I can check if the TV coonect to internet and what to do about this problem?
I was trying to connect my HD TV earlier using a WiFi USB modem but it could not see my iMac. Apple Support told me to buy an Apple TV but that is not helping as I can't see anything there either.
Regards from Michael

Thank you so much Paul_31 for your suggestions, HUGELY appreciate the effort
I have reset the printing system, a few times for good measure but nadda.
I have also looked at getting the software from the Apple site after seeing that with Snow Leopard you should let the operating system lead the install not the manufacteurers software as it is most likely out of date. I too found it wasn't there so I uninstalled the software got up the CLX_3300 series stuff then went from there with the USB cable. It apparently hasn't worked either
Unfortunately now after using the print utility to scan for a while that has now gone again on the last restart of the Mac. I am so completely clueless
The box says the printer is compatible, the place of purchase said it was compatible, the Samsung site says it is compatible.
I think it's the set up of my Mac? Our maybe a glitch in the network settings?
Thanks again

Can not see my time capsule in airport utility

I was trying to add a password so my time capsule could access ATT for internet and during the process it disappeared from the airport utility on my MAC?
I've tried resetting both devices, but it won't come back to the utility so I can configure it. Rescanned several times.

Remove any other connection to the TC except one computer by ethernet. Press the reset again, and hold it for 10sec and wait for the TC to restart.
Restart the airport utility. If it fails to find the TC try plugging it into a different computer.
If the issue follows the TC take it to Apple Genius to be checked.

Airport Utility can't see Time Capsule

Just purchased an almost new Time Capsule from a friend.
But Airport Utility cannot see the devise, therefore I cannot set it up.
Ideas, hints.. help anyone?

Hello Marta Santos. Welcome to the Apple Discussions!
When having difficulties accessing the Time Capsule (TC) thru the AirPort Utility, try the following, in order checking accessibility with the AirPort Utility after each step:
o Check the local connection. If you are trying to access the TC wirelessly, make sure that you are connected to its wireless network before running the AirPort Utility to administer it. If you are still unable to access it with the utility, temporarily connect your computer directly using an Ethernet cable to one of the TC's LAN (opposing arrows) ports.
o Power cycle the base station. Remove the power adapter's plug from the power outlet, and then, wait 15 seconds before plugging it back in.
o Perform a "hard" reset on the TC.

Setup problem and now can't see time capsule

On Friday, I used Airport utility to set up Time Capsule. There was a choice saying "do you want to add on to or replace and existing router?", to which I said yes. at the end of the setup, Airport asked "Do you want to replace the existing router now?" and I said no because I don't want to replace it yet. That seemed to confuse Time Capsule.
On Monday, I disconnected the existing router and I tried to hook Time Capsule up to the DSL modem. Time Capsule didn't recognize the internet and my computer wouldn't recognize TC. Time Capsule is now not connected to anything (I reinstalled the old router and it is working fine). My computer can't see it an neither can Airport Utility. I tried to rescan but nothing comes up. Does anyone know what is wrong and how I fix it?

The only way to tell is remove the drive and test it.
I would do a reset of the TC first. Just hold in the reset button for about 7sec and wait for it to reboot. A reset will not do anything to your files. Then try again to access. If no luck the drive is probably dead. Either replace the whole TC under warranty.. or if you have no warranty left/drive contains valuable info, open up the TC.. plenty of sites explain how to upgrade to a bigger drive. just follow them. Put the drive into a USB carrier and plug it in or even better use it directly on sata port.

Macbook can't see time capsule through airport utility; powerbook can.

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