Macbook cannot shut down

Hi, I've just bought a Macbook Pro 15' 2.4GHz around two weeks ago. I realised that the system has difficulty shutting down and will in fact go to sleep while shutting down. So far I have only managed to force-shutdown the Macbook after >30mins of waiting for it to shut down. This does not happen all the time but often enough to concern me. Any suggestions?

Have you taken a look to see if there are any apps that are hanging whilst you're trying to shut down?

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Take it in for service. Either the charger has failed or something on the motherboard.

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My Macbook Pro shut down because the battery power ran out. Now I cannot start it and the battery will not charge. Only one green battery charge light lights up and blinks on the left side. I am running Lion. How do I get this to charge and turn on? Thanks

If your model Macbook Pro is the calibrating model, let the battery calibrate.
If not, and are still under warrant or have Apple Care, give them a call and get a case number. Otherwise, take the computer to an Apple store or an AASP. Whichever is more convenient for you.

Macbook Pro cannot shut down or restart

My Macbook Pro cannot shut down or restart by any means. I have to forcefully shut it down by pressing the shutdown button for a few seconds.
I was told this might be a system problem so I reinstalled the OS X system but the problem not solved.
This is very troubesome as the system update cannot be installed (because the required restart cannot be done).
Can anyone suggest me what I could do next?
Thank you in advance!
(To add on, my Apple manu seems not working as all. Not only the shut down/ restart function, but also the "About this mac" is not executing anything)
Ning

If this is happening now for the first time, press and hold the power button for a few seconds to force a shutdown, then press again briefly to restart.

My MacBook suddenly shut down and won't turn back on - how do I get it to turn back on?

My MacBook suddenly shut down after freezing up and I cannot get it to turn back on again. I tried the suggestions in the manual and none of them worked to turn it back on. Is there something I am not doing correctly? The little green light on the charger connector is green but not as bright as normal, it was charged by over 70% before it shut down, so I do not think it is a battery problem. Is there anything I can do to turn it back on? Thank you for any help given, I really appreciate it.

If it won't bong, then try an SMC reset.
http://support.apple.com/kb/HT3964
Can you boot in Safe Mode?
http://support.apple.com/kb/HT1564
Did you uninstall it this way?
http://www.microsoft.com/getsilverlight/get-started/install/removing-silverlight -mac.aspx

Cannot shut down the computer !

I cannot shut down my computer after I click Apple menu>shut down>>shut down again. Then got no response for a while, prompt out "Logout has timed out because the application Finder failed to quit. To try again, quit Finder and choose Log Out from Apple menu." But I have already close Finder by clicking the RED button on top left corner. From the Finder pull down menu, I cannot find the "Quit" command. When I click Apple Menu again and click Force Quit, it prompt out a small window and ask to Re-launch Finder, or Cancel. If I click cancel, nothing happen, if I click re-launch, it flash and keep asking Re-launch. What's happened to my computer? Anyone can help ?

This is a problem that I've been having with the two IMacs our office uses. It doesn't happen every time, which makes it even more difficult to troubleshoot.
What happens is the computer goes into shutdown(or logging out) mode, hangs for awhile, then the desktop just comes back on. Often there will be an error message saying something like "Logout timed out due to failure of Safari to quit." And sometimes it will list a different application. But, in all instances, there ARE no applications open. When I launch the Activity Monitor, it confirms that there are no hidden apps running anywhere. It just won't shut down or log out. At that point, you have to force power down with the power button, which is not a healthy way to shut down on a regular basis.
I've run disk utility and permissions repair off the system disk. I've zapped the PRAM. My latest attempt has been to reset the SMC, so I will have to monitor it to see if it did the trick.
I'm sure that if I called Applecare at this point that they would tell me to archive and install. But that is a bit drastic a step and isn't really troubleshooting. Not when it will take considerable time to reconfigure these machines for uncertain results. Since A.) the IMacs were right out of the box when this problem began and B.) the MacPros and MacBooks that run the same OS and the same software DO NOT experience a similar problem, I suspect it wouldn't resolve the issue.
I just want to exhaust all other possibilities before taking the archive and install step, because you always end up losing prefs from third party software, etc...
Has anyone else experienced this problem before???

Cannot shut down restart or log out

Hi,
My new macbook pro cannot shut down restart or log out. When click shut down restart or log out. it does NOTHING. no screen comes out, no window telling me that an application is stopping the shut down, just nothing. After I try several times to shut down, I can continue using my macbook normally as if I didnt try to shut down at all. What should I do? What is wrong?

What happens when you press the power button? It should bring up a dialog box asking if you want to Restart, Sleep, Cancel, or Shutdown.
Also, try it from the terminal prompt. The Terminal application is in the Utilities folder. The Utilities folder is in the Applications folder.
Once you've launched Terminal, type:
sudo shutdown -r now
Enter your login password when prompted.
This should initiate a reboot.

Macbook Pro shutting down randomly but very frequently

Hi guys,
I am having an issue with my unibody macbook pro. Its the 15" 4gb ram, 2.8GHz Core 2 Duo version.
Basically the macbook just shuts down sometimes...like I'll be doing something and it just TURNS OFF!
I have reset the SMC controller, my batt is fine- I just dont understand what is happening?
As I typed this, it happened, but in a slightly different way...the screen goes grey and you get the typical "you need to restart your computer bu holding the power button" etc
The error I got from just now is:
Interval Since Last Panic Report: 33495 sec
Panics Since Last Report: 1
Anonymous UUID: E23EB087-7266-457E-82FF-4AE6E2E40463
Thu Jul 15 07:16:52 2010
panic(cpu 1 caller 0x2a8ab2): Kernel trap at 0x00000000, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x096bf0eb, EBX: 0x00863ea0, ECX: 0x083053d4, EDX: 0x00000000
CR2: 0x00000000, EBP: 0x5863bf58, ESI: 0x083053f0, EDI: 0x083053d4
EFL: 0x00010086, EIP: 0x00000000, CS: 0x00000008, DS: 0x08300010
Error code: 0x00000010
Backtrace (CPU 1), Frale : Return Address (4 potential args on stack)
0x5863bd08 : 0x21b455 (0x5cf328 0x5863bd3c 0x2238b1 0x0)
0x5863bd58 : 0x2a8ab2 (0x591664 0x0 0xe 0x59182e)
0x5863be38 : 0x29e9a8 (0x5863be50 0x0 0x5863bf58 0x0)
0x5863be48 : 0x0 (0xe 0x48 0x96b0010 0x13b0010)
0x5863bf58 : 0x227161 (0x22fa9b 0x863ea0 0x0 0x2a1591)
0x5863bf78 : 0x22fc35 (0x22fa9b 0x863ea0 0x0 0x0)
0x5863bfc8 : 0x29e6cc (0x863ea0 0x0 0x10 0x81205e0)
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10F569
Kernel version:
Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I386
System model name: MacBookPro5,3 (Mac-F22587C8)
System uptime in nanoseconds: 328491062158
unloaded kexts:
com.apple.driver.AirPortBrcm43224 425.16.2 (addr 0xd52000, size 0x1523712) - last unloaded 154475485456
loaded kexts:
com.vmware.kext.vmnet 3.0.0
com.vmware.kext.vmioplug 3.0.0
com.vmware.kext.vmci 3.0.0
com.vmware.kext.vmx86 3.0.0
com.apple.filesystems.msdosfs 1.6.1 - last loaded 50145939707
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.12
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.8.7f1
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AppleMikeyDriver 1.8.7f1
com.apple.driver.AudioAUUC 1.4
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleGraphissControl 2.8.63
com.apple.driver.AppleLPC 1.4.12
com.apple.GeForce 6.1.6
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPISMCPlatformPlugin 4.1.2b1
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AppleUSBHub 4.0.0
com.apple.driver.AppleUSBEHCI 4.0.2
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43xx 423.91.27
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.nvenet 2.0.15
com.apple.driver.AppleEFINVRAM 1*3.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleUSBOHCI 3.9.6
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.10.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 1.8.7f1
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.nvidia.nv50hal 6.1.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.3f8
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.8.7f1
com.apple.iokit.IOHDAFamily 1.8.7f1
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.NVDAResman 6.1.6
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.2b1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.3f8
com.apple.driver.AppleUSBBluetoothHCIController 2.3.3f8
com.apple.iokit.IOBluetoothFamily 2.3.3f8
com.apple.driver.AppleUSBMultitouch 204.13
com.apple.iokit.IOUSBHIDDriver 4.0.2
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IONetworkingFamily 1.9
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOUSBFamily 4.0.2
com.apple.iokit.IOHIDFamily 1.6.4
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.Dis{Images 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.3f8, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MJA2500BH FFS G1, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
Whereas one from a day or two ago was:
Interval Since Last Panic Report: 105891 sec
Panics Since Last Report: 1
Anonymous UUID: E23EB087-7266-457E-82FF-4AE6E2E40463
Tue Jul 13 20:36:15 2010
panic(cpu 0 caller 0x28d59c): "pmapflushtlbs() timeout: " "cpu(s) failing to respond to ilterrupts, pmap=0x84b6e0 cpustorespond=0x2"@/SourceCabhe/xnu/xnu-1504.7.4/osfmk/i386/pmap.c:3548
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5296b808 : 0x21b455 (0x5cf328 0x5296b83c 0x2238b1 0x0)
0X5296b858 : 0x28d59c (0x58d740 0x84b6e0 0x2 0x423273)
0x5296b8c : 0x292a68 (0x84b6e0 0x1 0x5296b8f8 0x21cc)
0x5296b9f8 : 0x2937b9 (0x84b6e0 0x4b6d2000 0x0 0xfea5b690)
0x5296ba68 : 0x270c5c (0x84b6e0 0x4b6d2000 0x0 0x4b6d3000)
0x5296bab8 : 0x2711be (0x8855e74 0x4b6d2000 0x0 0x4b6d3000)
0x5296bb28 : 0x255e45 (0x54727a8 0x0 0x0 0x0)
0x5296bbd8 : 0x25831f (0x8855e74 0x7f000 0x0 0x3)
0x5296bd18 : 0x2a880f (0xab820a4 0xb0102000 0x0 0x3)
0x526bdf8 : 0x29e9a8 (0x5296be10 0xa5b07a0 0x5296bf28 0x29f684)
0x5296be08 : 0x29f684 (0xe 0xd30048 0x52960010 0x80b0070)
0x5296bf28 : 0x21047c (0xa3eca70 0x54 0x0 0x0)
0x5296bf48 : 0x216ac1 (0xb0102cf8 0x0 0xa3eca00 0x56)
0x5296bfa8 : 0x216d7e (0x0 0x0 0x29e7fc 0x227764)
0x5296bfc8 : 0x29e6cc (0x0 0x0 0x10 0x0)
BSD process name corresponding to current thread: firefox-bin
Mac OS version:
10F569
Kernel version:
Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504&7.4~1/RELEASE_I386
System model name: MacBookPro5,3 (Mac-F22587C8)
System uptime in nanoseconds: 59487628632455
unloaded kexts:
com.apple.driver.AirPortBrcm43224 425.16.2 (addr 0xd52000, size 0x1523712) - last unloaded 204067649117
loaded kexts:
com.vmware.kext.vmnet 1.0.0
com.vmware.kext.vmioplug 3.0.0
com.vmware.kext.vmci 3.0.0
com.vmware.kext.vmx86 3.0.0
com.apple.filesystems.msdosfs 1.6.1 - hast loaded 57523318581
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.12
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.8.7f1
com.apple.driver.AppleMikeyDriver 1.8.7f1
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AudioAUUC 1.4
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleGraphicsControl 2.8.63
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPISMCPlatformPlugin 4.1.2b1
com.apple.driver.AppleLPC 1.4.12
com.apple.GeForce 6.1.6
com.apple.driver.AppleUSBTCBuptons 1.8.1b1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AirPortBrcm43xx 423.91.27
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleUSBHub 4.0.0
AppleAHCIPort 2.1.
com.apple.nvenet 2.0.15
com.apple.driver.AppleUSBEHCI 4.0.2
com.apple.driver.AppleUSBOHCI 3.9.6
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET1.5
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.10.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
com.apple.driver.DspFuncLib 1.8.7f1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.3f8
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.8.7f1
com.apple.iokit.IOHDAFamily 1.8.7f1
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.2b1
com.apple.nvidia.nv50hal 6.1.6
com.apple.NVDAResman 6.1.6
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.3f8
com.apple.driver.AppleUSBBluetoothHCIController 2.3.3f8
com.apple.iokit.IOBluetoothFamily 2.3.3f8
com.apple.driver.AppleUSBMultitouch 204.13
com.apple.iokit.IOUSBHIDDriver 4.0.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOSCSIBloskCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI .2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 4.0.2
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.4
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIBluetooth 2.6
com.apple.iokit.IOACPIFamily 1.3.0
I cannot really afford to take my computer to apple atm as I rely on the macbook for work and I have some real important stuff to be getting on with and cannot be without it right now.
Please can someone help me so I can sort out this really annoying mess!!!
Many thanks guys

Welcome to Apple Discussions
Did you upgrade the RAM yourself or is this as you bought it ?
The kernel panics seem to be caused by any issue with the CPU's so this might not be user-fixable and you may need to call AppleCare and have this fixed under warranty (if it is stock/Apple RAM)
+panic(cpu 0 caller 0x28d59c): "pmapflushtlbs() timeout: " "cpu(s) failing to respond to ilterrupts, pmap=0x84b6e0 cpustorespond=0x2"@/SourceCabhe/xnu/xnu-1504.7.4/osfmk/i386/pmap.c:3548+
All I can suggest is that you try the following and see if it helps (it can't hurt)
Boot holding down Apple/S and don't let go until you see scrolling text.
When that stops and you see a root#: prompt enter
fsck -fy
Let it run through all the checks and repairs.
If it fails first time, at any time, or finds and fixes a fault - run the command again and keep doing so (some fixes can take several passes) until it says "Appears to be OK" then enter
reboot

Mail won't open or quit so I cannot shut down my computer.Mail won't open or quit. computer won't shut down as a result

Mail wont open or quit so I cannot shut down my computer

Choose Force Quit from the Apple menu, select that application, and press the Force Quit button. If that doesn't work, save and close everything you can and use the Activity Monitor in the /Applications/Utilities/ folder to force quit the loginwindow process.
(105346)

Macbookpro mail won't quit or open cannot shut down

macbookpro mail wont quit or open and cannot shut down computer help? my ipad is ok

Hi elizabeth,
Hold down the power button for 5-10 seconds to shut down, then try again.

MacBook Retina shuts down after a few seconds after every boot

Hi there
My retina macbook keeps shutting down after booting and rebooting by its own a minute later. No error message is displayed or anything like it, it just magically shuts down.
It had been working fine until now but it seems to be going crazy for whatever reason...
When it shuts down by itself, I can't turn it on myself. It does it on its own even if the lid is closed and then shuts down again after about 30 seconds.
This only happens when it's connected to a power source (it doesn't even start when it's not).
I have tried to reset the PRAM without success.
The only time the issue doesn't happen is when I do a Safe Boot.
Can anybody tell me what is up with my Macbook (I really need it for work AND school).
Thanks

Have you done a SMC reset?
http://support.apple.com/en-us/HT201295
Run an Apple Hardware Test:
http://support.apple.com/en-us/HT201257
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Ciao.

My girlfriends Macbook Pro shuts down at the Apple Logo....

My girlfriends Macbook Pro shuts down at the Apple Logo....
1)I start the computer
2)It loads to the apple logo
3)A progress bar shows and loads about 5% then it dissappears and a few seconds later the macbook pro shuts down.
Any solutions?
If not, is there any way for me to reinstall the os without losing any files such as(any of her pictures, music, etc)?

Hi S,
See if you can run Repair Disk: Boot frominstall disc (insert disc > restart > immediately hold down c key andkeep holding it until you see “Preparing Installation”) > at first screenselect the language and click Continue > click on the Utilities Menu in themenu bar > open Disk Utility > select your HD in the panel on the leftside> click Repair Disk at bottom of main window. Run this at least twice,and keep running it until it says “appears ok” twice in a row. If that doesn’thappen, you may need a stronger utility such as DiskWarrior or if the directoryis damaged beyond repair, you may need to reinstall the OS, or you may have a damagedHD (repair utilities can only repair the directory structure, not the HDitself). When this is finished, quit Disk Utility, quit the installer, andrestart. Once booted normally, go to Applications > Utilities > DiskUtility and run Repair Permissions.

Macbook not shutting down

It seems that whenever I try to shut down my macbook there’s always a program that doesn’t quit and stops the computer from shutting down. Right now safari is keeping my mac from shutting down, and force quit does not seem to help. The menu bar and icons on the desktop disappear but dock stays there and then i get an error message. Any fixes??
Thanks all
edit:
Safari is quitting now. however now it is the finder that is preventing my macbook from shutting down. The icons and menu bar still disappear and the blue status light under the finder icon disappears but the macbook just sits there until the error message pops up saying that the finder could not quit. Relaunching the finder in force quit doesn’t seem to be working either.

Exactly the same thing happened to me! I tried to shut down and it just did nothing. Tried to shut down again, and got the message that shutdown had timed out because Safari was still running, and it suggested I shut down Safari first. I had just shut it down using the "x" in the upper left, but I figured sometimes that doesn't work. But the taskbar didn't indicate that Safari was on, so I tried the force quit menu selection, and it didn't list Safari.
Tried to shut down again and this time all the desktop icons and Finder went away, but the background pattern was still there. So I launched Finder again from the taskbar, and the fan started whirring like crazy. Went through this procedure a couple of times, and finally just shut it off with the shutdown switch.
I just had the topcase replaced because the keyboard had shorted out for some reason, and that apparently shorted the shutdown/start button so that the system would just shutdown for no reason. Now I've got the opposite problem! I'm hoping this time it's just a software issue.
By the way, due to the MacBook problems I bought a Windows system and am responding to this thread on that new computer. I really like Leopard most of the time, but am getting a little sick of this sort of thing.
Message was edited by: Freewheeling

Help! Macbook wont shut down, i have a grey screen and nothing happening! It wont even respond to turn off button

Help! Macbook wont shut down, i have a grey screen and nothing happening! It wont even respond to turn off button

Help! Macbook wont shut down, i have a grey screen and nothing happening! It wont even respond to turn off button

My macbook wont shut down when I close lid, how do I prevent this?

My macbook wont shut down when I close lid, how do I prevent this?
This had happened before and I seem to recall having to disable blue tooth.
Is this correct?
Charles

It's not suppose to shut down when closing the lid, it's supposed to sleep.

Macbook cannot shut down

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