Macbook CD drive struggles to eject?

My macbook's cd drive is struggling to eject any type of disk.
The drive will attempt to eject and then just load the disk again.
Sometimes it ejects but I have to hold down constantly on the eject button and even then it is not smooth and only comes out enough for me to grab the disk real quick to pull it out.
I've tried all the tips on this support page: http://support.apple.com/kb/HT2801 to no avail.
My computer is also under the protection plan so I had the drive replaced for free however there are no changes in the problems.
So even with a brand new drive the problem is not fixed! What could be the other causes of this lack of power/force to my drive. Any info would be great.

Hi ams5406,
Replacing a hard drive in a computer will not assist in resolving, or identifying an optical drive issue. They're two different hardware components that operate independently from one another. Now with that being said, if the optical drive is unable to eject a disc (through the normal process) it's possible that there's a problem with the optical drive. Does it look like, perhaps, that it's getting stuck on something or has excessive force being applied to the top of it?
Reason I ask, it's possible that the bezel area (on the bottom case) is not allowing for a clean exit path for the disc. My recommendation (as there's little else to do) is to get the machine back to a service center / retail store and get a second set of eyes on what's happening when the disc is ejected.

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