MacBook Cracks (white, late 2009)

Being extremely careful with my MacBook, still three cracks appeared on an upper case and a display case. I am sure they are caused by a poor manufacturing or design. It appeared close to "joins" of a display and close to a USB pit. My Mac is still under warranty, however nothing has been agreed with an Apple service provider in The Netherlands. Even more, to get my Mac repaired, it would cost me 690 EUR when the brand new MacBook costs 999 EUR !
I am very disappointed. I have bought so many Apple products already and I feel as a real fan, however I have to share my disappointment with all friends and colleagues. Didn't expected it will happen.

Welcome to Apple Discussions!
Unfortunately they may be within their right to assume it was negligence on your part, though you may not have knowledge of how inflexible USB is. The interior of USB itself is not a solid metal connector on the case. It is like an integrated circuit in terms of material, though not component density. If you bend the USB connector any when pulling it out or pushing it in, it may cause the logicboard connector to the USB connector to get damaged. And the housing of the USB connector might get damaged too if you bend it any. If you have not tripped over cables any, or bent the USB connector in any fashion and always plugged it in at a 90 degree angle from the port entrance, and pulled it out at a 90 degree angle, and no one else has access to your machine, you may be within your right to dispute it, but I'd tell the store manager exactly how you handle everything with the computer, show them the bag the computer has always gone in, tell them you haven't spilled anything on it, or given access of the computer to anyone else who doesn't know to be as gentle as that. Children or pets have been known to damage computers by accident and not tell their owners!

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Message was edited by: sara1982

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I have a white unibody 2009 that has a crack on the top case by the ethernet port.
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MacBook Cracks (white, late 2009)

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