MacBook Died, Is there any way to recover pictures?

To Whomever May Be of Help,
Our Macbook died two weeks ago. It was the original MacBook with the Intel chip. It had the Seagate hard drive with the 7.01 firmware that causes the screen of death and catastrophically fails (so I found out). My question is has anyone had this hard drive and been able to get some files off from a recovery service and if so which company? We sent it OnTrack and they said it was unrecoverable. They said there was what looked like a few scratches from the needle hitting the platter which caused debris to spread on the platter. The weird thing is everyone talks about it clicking and I never heard any clicks. I even put my ear to it when it wouldn't start up and I didn't hear anything. How loud are these four clicks? Anyway really ***** because we lost 2 years of photos. Sadly I thought my mom had been backing up but turns out she never knew how. Anyways it's a shame I never read these forums before I had a problem.
Message was edited by: Brandi ER

Don't be concerned about hearing clicking. Clicking can mean problems but you don't have to have clicking to have problems.
If they said that the read/write head had damaged the platter(s) beyond usability then I am sure that that is the case. They would make more money from you if it were still serviceable so if they say it is not then my guess is it is not.
You should have had a backup of your entire hard drive while you were using it. Most people don't but I do not understand why. All hard drives are going to fail just like all car tires are going to wear out if you keep using them.

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