MacBook display suddenly flat

I have the last version of the 17" MacBook Pro. This week, the display has gone flat. That is, low contrast. I have been calibrating it with an XRite Colormunki without issue, but now, even after calibration, the images on the display are flat. When I connect to my 30" Cinema monitor, the images (photos in Aperture, Lightroom, etc, and video in FCPX) appear as they should. Is it dying, or am I missing something that will set it right?
Thanks,
Peter

macbig wrote:
This sounds like a known issue with the Graphics card: http://www.pjentrepreneur.com/2009/01/21/update-mac-book-pro-blank-screen-proble m/
Message was edited by: macbig
That coverage is for the MacBook Pro, not a 2006 MacBook.
+Website Says:+
These are Mac Book Pros manufactured between May 2007 and September 2008.
It could be an issue I've seen with a bad backlight. Try moving the screen in small increments all the way back and all the way forward. This may trigger the screen to go blank. It's either a bad connection between with the display or the LCD has gone bad.
Your MacBook is out of warranty so there might be a cost if you go to an Apple Store to get it fixed. http://www.apple.com/retail/geniusbar to visit a store (if you are in the US. If not I can give you additional information)
Ben

Similar Messages

Macbook display suddenly turns black

My macbook was working just fine, and I was surfing the net when the display would suddenly turn black, everything is still running, and if I look closely, the screen is just very dark, but i can still see a little bit, I have to press f1 and f2 a few times to get it back to normal.
It happened the first time last night, and it already happened three times since I turned it on today
Is this a common problem?

macbig wrote:
This sounds like a known issue with the Graphics card: http://www.pjentrepreneur.com/2009/01/21/update-mac-book-pro-blank-screen-proble m/
Message was edited by: macbig
That coverage is for the MacBook Pro, not a 2006 MacBook.
+Website Says:+
These are Mac Book Pros manufactured between May 2007 and September 2008.
It could be an issue I've seen with a bad backlight. Try moving the screen in small increments all the way back and all the way forward. This may trigger the screen to go blank. It's either a bad connection between with the display or the LCD has gone bad.
Your MacBook is out of warranty so there might be a cost if you go to an Apple Store to get it fixed. http://www.apple.com/retail/geniusbar to visit a store (if you are in the US. If not I can give you additional information)
Ben

Macbook display black... then not.... then yes....

Hello to all,
My black Macbook works perfectly with the external display attached. When I use the internal display, at launch, the screen ignites but then shuts of immediately.
I've tried several thing and was about to bring it to the local Apple repair shop, when I did the last test of booting it with the snow leopard install disc. And to my surprise, the screen then works perfectly. When I then eject the SL disc and boot again, it still works. But then after a few hours, when I start the MB again, the screen is black. Could this be a problem with the display preferences? Am I right to believe this is a software problem and not hardware linked (I still have 16 month Applecare left so it's not really an economic issue, but I work with this machine and would be in trouble if I were to be left without it even for a few days...)
Thanks for the advice.

Hi Ladies and Gents,
Allow me to rejuvenate Mark's post, coz since about 10 minutes ago I do seem to have the exact same problem...
My black MacBook's 13'' display worked perfectly fine from the day of purchase in late 2006 until just a few moments ago.
Now, when I start the computer, the display ignites normally for half a second or so (ie. I see a blueish screen). Then, however, the display suddenly turns black (although the computer continues to boot up perfectly fine).
It may be important to note that the screen is not pitch-black, since I can still make out a few details on my desktop and somewhat see where I move the cursor. So the most appropriate way to describe the color of my display would probably be dark-dark-dark-greyish, along the verge of pitch-black.
Can anybody tell me what this problem is? Is there any way for me to solve the underlying issue myself or do I need to have this analyzed and taken care of professionally?
I'd very much appreciate your help! Thank you very much!
Florian

My MacBook Pro suddenly became very slow, cursor responding slowely

My MacBook Pro suddenly became very slow, cursor responding slowely

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Broadcom|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^$.+$ //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm "TCP/IP"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`find . -maxdepth 1 -exec basename {} + | while read f; do [[ ("$f" =~ ^\.. && ! "$f" =~ ^\.(adobe|android|bash.+|CFU.+|cache|config|cups|dropbox|DS_Store|font.+|git.+|profile|rnd|sh_.+|ssh|subv.+|Trash(es)?|zprofile|zsh.+)$) || ($(stat -f%f "$f") -ge 32768 && "$f" != Library) ]] && ls -Fd "$f"; done`; Pm "Hidden user files"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Macbook Pro suddenly turned off, not charging either.

My Macbook Pro suddenly turned off last night. I've tried all the troubleshoots listed in the user manual. Thought it was just batt low but it would not even charge, neither the battery sign located on the left side wouldn't show any sign/blink/color. Please help me, it's just 8-month old and Im not sure what could be the reason of this problem. PLEASE AND THANK YOU

MonicaDCC wrote:
Hi i'm sorry but what is SMC?
System Management Controller
The System Management Controller (SMC) is responsible for many low-level functions on Intel-based Macs. These functions include:
Responding to presses of the power button
Responding to display lid opening and closing on portable Macs
Battery management
Thermal management
The SMS (Sudden Motion Sensor)
Ambient light sensing
Keyboard backlighting
Status Indicator Light (SIL) management
Battery status indicator lights
Selecting an external (instead of internal) video source for some iMac displays
You didn't click the link to Apple's instructions and explanation, why?
Here it is again, click, read, follow the links for your machine and the instructions how to perform or take your machine in for service.
https://support.apple.com/kb/HT3964

My Macbook display changes color when I open applications. It looks like there is a light blue layer over the screen, thus changing the color of my display. This layer goes away when i quit the applications.

I am facing a problem and I am not sure if its a graphic card malfunction. When I open applications like Chrome, VLC player, and most apps, my display suddenly changes color. It is as though the Theme was changed. The normal grey panel on opened windows turns to light blue and everything else seem as though there is a light blue layer on top of it. When I close these applications (quit) the display returns to its normal self.
My MacBook Pro is 2 years old, and I have an extended warranty. Will Apple replace my graphic card if it is actuall the graphic card's problem?

I had that problem, too, and it's been documented both here and on the Adobe forums. What happens is that when you have dynamic switching on, when an application that uses your discrete GPU kicks in, the screen will change color. My problem lasted for a couple of weeks then just vanished.
What you need to do is download Cody Krieger's gfxCardStatus and turn off dynamic switching and leave your GPU set to discrete only. That's the only fix that I know of at this time. I don't know why it happens or why mine stopped.
Good luck,
Clinton

HDMI port on Macbook Pro suddenly stopped working. How much is it to fix?

HDMI port on Macbook pro suddenly stopped working. Is it expensive to fix?

No one here can tell you what the prices are to repair things. We are just users such as yourself.
What makes you think your HDMI port is dead?
You can take it to a Genius Bar for a FREE diagnosis, make an appointment first.
http://www.apple.com/retail/geniusbar
Also check system preferences/Displays make sure that you have all the correct settings.
Check that the cable you are using is good.
Make sure the display you are connecting to is set correctly.
Check here:
http://support.apple.com/kb/ht1573
Try resettind SMC:
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
. RESET PRAM:
Shut down your Mac.
Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on your Mac.
Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears. Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time.
Release the keys.

Help!!! My Macbook Pro suddenly turns off

Towards the end of my work day, my Macbook Pro suddenly shut off. I thought I had accidently pressed the power button or something, and so I turned it back on. However, 10 minutes later it randomly shut off again. The power was at about 80%. I connected the laptop to charge, and I was able to use it perfectly with no problem. After about an hour, I unplugged it and it continued to turn off again.
I am currenly running Mac OS X Version 10.6.8. I have included the power status, to see if this might be of any help.
CAN SOMEBODY PLEASE HELP ME?
Thanks!
Battery Information:
Model Information:
Serial Number:          9G94517T08VNC
Manufacturer:          DP
Device name:          bq20z451
Pack Lot Code:          0000
PCB Lot Code:          0000
Firmware Version:          0003
Hardware Revision:          0002
Cell Revision:          0100
Charge Information:
Charge remaining (mAh):          3066
Fully charged:          No
Charging:          Yes
Full charge capacity (mAh):          3490
Health Information:
Cycle count:          1321
Condition:          Replace Soon
Battery Installed:          Yes
Amperage (mA):          659
Voltage (mV):          12250
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          5
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          5
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Wake On LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
Battery Power:
System Sleep Timer (Minutes):          5
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          5
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          60
Revision:          0x0000
Family:          0x00ba
Serial Number:          0x00ebec2e
Charging:          Yes

$129 pre taxes
Battery Replacement > How much does battery replacement costs?
http://www.apple.com/support/macbookpro/service/battery/

Ipone 4s display suddenly doesn't work any more. i can't even unlock it as it put the numbers itself. and if i am lucky to unlock it opens apps and does everything whenever my finger comes near without even touching it. can anyone help?

ipone 4s display suddenly doesn't work any more. most of the time i can't even unlock my iphone as it puts the numbers itself. and if i am lucky to unlock it opens apps and does everything else whenever my finger comes near the display without even touching it. I did reset and also updated my operating system. But the problem stills shows up... can anyone help please?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data.

My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data. I'm not sure what has happened. It was working fine a few hours ago. I have tried resetting it, ive restarted my browser etc. I tried to erase all data from my Ipad but I can't do that because it needs to sign into my Apple ID and use the Internet!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Macbook Pro suddenly will not connect to the internet via ethernet cable.

I know this is a long shot... but I figured I would give it a try.
My macbook pro suddenly does not connect to the internet via ethernet cable. Please bear with me, as I am not very tech-savvy - I will try my best to describe the symptoms!
I connect to the internet via ethernet (we don't have wifi). It was working before I went to work, and when I came home I suddenly couldn't get anything to work (I know everyone says this, but I truly didn't mess with anything). Internet browsers just think for awhile and then turn up the 'You are not connected to the internet' error.
I went into my network preferences and curiously, the 'Ethernet' shows a green dot and says 'connected'. However it says 'Authentication server is not responding' underneath the last part that says '802.1X: WPA: eduroam' (I think that is my user profile).
When I go into my 'security' settings I can see that my firewall is off, so that shouldn't be causing any problems.
I've tried restarting the router and computer itself many times. Diagnostics just gets to a certain point and reports back 'Network Diagnostics cannot fix the current networking problems.' I've also tried switching to a different ethernet cable, and I tried both cables out on a PC laptop and it connected without issue. Additionally, I brought my macbook along to a friend's house and it connected to his wifi just fine, so the problem appears to just be with ethernet connections.
I know it's hard to troubleshoot this kind of thing without being there and having a look at the computer yourself, but any tips wouild be greatly appreciated.

As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

User Contributed Tips in the MacBook (Original) The MacBook Display forum

*The following User Contributed Tips are located in the MacBook (Original) > The MacBook Display forum:*
<pending>
*The following related tips are located in other areas of Apple Discussions:*
a brody - Using a second Mac as a display for a first
http://discussions.apple.com/thread.jspa?threadID=1587927
Publish date: July 7, 2008
See also User Tips Library

Why is my MacBook Pro suddenly running as slow as syrup?

Hello,
I read some of the replies to the other posts about MacBook pro suddenly running slowly, and I am about to try a repair and do a few other things, but I was wondering if anyone could tell me if my etrecheck.com details offer a hint as to why it's running so slowly. I have pasted them below.
A few things to note:
1. I have since turned off Time Machine backup on this computer, and I am just about to uninstall the app BackTrack and all the LogMeIn crap.
2. I repair permissions on this machine at least twice a month, sometimes more often.
2. For the past month or so, my computer has been making this desperate sounding single beep after I log into my user account and after all the startup stuff is done. I read somewhere that it means my computer is about to die, but figured I would throw it out there.
I appreciate any insight.
Thanks,
Jen
Hardware Information:
    MacBook Pro (13-inch, Early 2011)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2 cores
    4 GB RAM
Video Information:
    Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
    OS X 10.9.2 (13C64) - Uptime: 0 days 17:10:27
Disk Information:
    ST9320325ASG disk0 : (320.07 GB)
        EFI (disk0s1) <not mounted>: 209.7 MB
        Macintosh HD (disk0s2) / [Startup]: 319.21 GB (168.57 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    HL-DT-ST DVDRW GS31N
USB Information:
    Apple Computer, Inc. IR Receiver
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
    Apple Inc. thunderbolt_bus
Kernel Extensions:
    com.logmein.driver.LogMeInSoundDriver    (1.0.3 - SDK 10.5)
Launch Daemons:
    [System]    com.adobe.fpsaud.plist 3rd-Party support link
    [System]    com.google.keystone.daemon.plist 3rd-Party support link
    [System]    com.logmein.logmeinblanker.plist 3rd-Party support link
    [System]    com.logmein.logmeinserver.plist 3rd-Party support link
    [System]    com.logmein.raupdate.plist 3rd-Party support link
    [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
    [System]    com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
    [System]    com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
    [System]    com.logmein.logmeingui.plist 3rd-Party support link
    [System]    com.logmein.logmeinguiagent.plist 3rd-Party support link
    [System]    com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
    [System]    com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
    [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
    [not loaded]    com.nds.pcshow.plist 3rd-Party support link
    [not loaded]    com.nds.pcshow.uninstall.plist 3rd-Party support link
User Login Items:
    BackTrackBA
    AdobeResourceSynchronizer
Internet Plug-ins:
    Default Browser: Version: 537 - SDK 10.9
    AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
    FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
    LogMeIn: Version: 1.0.935 - SDK 10.7 3rd-Party support link
    Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
    Flash Player: Version: 12.0.0.77 - SDK 10.6 Outdated! Update
    LogMeInSafari32: Version: 1.0.935 - SDK 10.7 3rd-Party support link
    googletalkbrowserplugin: Version: 3.8.1.9672 3rd-Party support link
    npgtpo3dautoplugin: Version: 0.1.44.21 - SDK 10.5 3rd-Party support link
    AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
    WidevineMediaOptimizer: Version: (null) 3rd-Party support link
    JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 2.0 - SDK 10.9
    AppleAVBAudio: Version: 203.2 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
    Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
    Picasa: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
    Flash Player 3rd-Party support link
    Java 3rd-Party support link
Old Applications:
    /Library/Application Support/Microsoft/MERP2.0
        Microsoft Error Reporting:    Version: 2.2.9 - SDK 10.4 3rd-Party support link
        Microsoft Ship Asserts:    Version: 1.1.4 - SDK 10.4 3rd-Party support link
    Solver:    Version: 1.0 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
    SLLauncher:    Version: 1.0 - SDK 10.5 3rd-Party support link
        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
    /Applications/Microsoft Office 2011/Office
        Open XML for Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Office Setup Assistant:    Version: 14.3.3 - SDK 10.5 3rd-Party support link
        Microsoft Alerts Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        SyncServicesAgent:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Database Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Graph:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Database Utility:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Office Reminders:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Upload Center:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        My Day:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Chart Converter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Clip Gallery:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
    /Applications/Microsoft Office 2011
        Microsoft PowerPoint:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Outlook:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Word:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Document Connection:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
    Microsoft Language Register:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
    Aimersoft Helper Compact:    Version: 2.2.5.6 - SDK 10.5 3rd-Party support link
        /Users/[redacted]/Library/Application Support/Helper/Aimersoft Helper Compact.app
    Microsoft AutoUpdate:    Version: 2.3.6 - SDK 10.4 3rd-Party support link
        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Aimersoft DVD Ripper:    Version: 2.6.2 - SDK 10.5 3rd-Party support link
    Spotify:    Version: 0.8.5.1333.g822e0de8 - SDK 10.5 3rd-Party support link
Time Machine:
    Skip System Files: NO
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 297.29 GB Disk used: 140.30 GB
    Destinations:
        kathmere [Network] (Last used)
        Total size: 2
        Total number of backups: 43
        Oldest backup: 2014-02-28 23:49:13 +0000
        Last backup: 2014-04-12 04:35:47 +0000
        Size of backup disk: Excellent
            Backup size 2 > (Disk size 297.29 GB X 3)
    Time Machine details may not be accurate.
    All volumes being backed up may not be listed.
Top Processes by CPU:
         4%    WindowServer
         2%    EtreCheck
         1%    hidd
         1%    systemstatsd
         0%    configd
Top Processes by Memory:
    266 MB    firefox
    143 MB    com.apple.IconServicesAgent
    127 MB    softwareupdated
    102 MB    mds_stores
    74 MB    mds
Virtual Memory Information:
    1.22 GB    Free RAM
    1.44 GB    Active RAM
    332 MB    Inactive RAM
    1.02 GB    Wired RAM
    795 MB    Page-ins
    288 KB    Page-outs

OS X Mavericks: If your Mac runs slowly?
Startup in Safe Mode
http://support.apple.com/kb/PH14204
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
Reset SMC.     http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

Macbook display sometimes fails to turn on after shut down (2008 2.4Ghz dual core 2 duo - 2GB DDR2 running OSX 10.6.8)

I own a black macbook (early 2008 model) and for the past few months the display has occasionally (although recently more often) failed to turn on when booting. This only happens every one in four times after a full shut down. When I turn on the computer, I hear the hard drive boot and the fans start going, I also get a response in the white light indicator. When this occurs, I then have to press the on/off button to shut the macbook down, then press the button to turn it on again. Sometimes this works on the second try, but other times it takes 3 to 4 times turning it on or turning it off. Initially I thought it was a hard drive issue (and planned to purchase a new hard drive), but after connecting the laptop to an external screen, the desktop shows up (macbook display remains off despite unplugging or replugging external display). Is this a firmware issue? Or potentially a display cable issue? I'm leaning towards firmware since it only happens every 1 in 4 times. All parts in the macbook are original to 2008 and I've never really had any problems before.
I've tried resetting by taking out the battery/pressing the on button.
I also did a clean 7 pass wipe and reinstalled Mac OSX.
Used TechTool Deluxe - found no issues.
Booted computer and pressed D to perform a Mac hardware test - no problems found.
Not sure what to do now...
These two looked mildly like my problem: http://www.ifixit.com/Answers/View/68700/Not+booting+properly+after+10.6.8+and+F irmware+updates and another suggested replacing the display cable: http://www.ifixit.com/MacBook-Parts/MacBook-Display-Data-Cable/IF186-073?utm_sou rce=ifixit_guide&utm_medium=wiki_text&utm_term=if186-073&utm_content=product_lin k

I own a black macbook (early 2008 model) and for the past few months the display has occasionally (although recently more often) failed to turn on when booting. This only happens every one in four times after a full shut down. When I turn on the computer, I hear the hard drive boot and the fans start going, I also get a response in the white light indicator. When this occurs, I then have to press the on/off button to shut the macbook down, then press the button to turn it on again. Sometimes this works on the second try, but other times it takes 3 to 4 times turning it on or turning it off. Initially I thought it was a hard drive issue (and planned to purchase a new hard drive), but after connecting the laptop to an external screen, the desktop shows up (macbook display remains off despite unplugging or replugging external display). Is this a firmware issue? Or potentially a display cable issue? I'm leaning towards firmware since it only happens every 1 in 4 times. All parts in the macbook are original to 2008 and I've never really had any problems before.
I've tried resetting by taking out the battery/pressing the on button.
I also did a clean 7 pass wipe and reinstalled Mac OSX.
Used TechTool Deluxe - found no issues.
Booted computer and pressed D to perform a Mac hardware test - no problems found.
Not sure what to do now...
These two looked mildly like my problem: http://www.ifixit.com/Answers/View/68700/Not+booting+properly+after+10.6.8+and+F irmware+updates and another suggested replacing the display cable: http://www.ifixit.com/MacBook-Parts/MacBook-Display-Data-Cable/IF186-073?utm_sou rce=ifixit_guide&utm_medium=wiki_text&utm_term=if186-073&utm_content=product_lin k

My Macbook (safari) suddenly thinks it has adblocker but i never installed it and its not in extensions. its blocking a tv site i watch - how to remove it if it's not there?

My Macbook (safari) suddenly thinks it has adblocker but i never installed it and its not in extensions. its blocking a tv site i watch - how to remove it if it's not there?

Check ...
~/Library/Internet Plug-ins
and /Library/Internet Plug-ins

MacBook display suddenly flat

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