Macbook does not see airport extreme base station

Hi
I set up my airport extreme several years ago. I recently noticed that, under "security," the guest network says "WPA2 secured," but the main network says "none." Is this a problem; i.e., does the main network lack security? Further, when I open the airport utility, it cannot find a base station.
What am I doing wrong?
Thank you!
ron

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

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Airport Utility does not see Airport Extreme Base Station

Purchased Airport Extreme yesterday at Apple Store to replace old Netgear Router. Wanted wireless network to work with 2 identical HP Laptops running XP with SP3 and 2 iPod touches, and possible future purchases of iPad 2 and Apple TV. Installed Airport Utility software from CD on Dell Studio running Windows 7. Connected Airport Extreme to cable modem and Dell Studio. Ran Airport Utility software to configure Base Station but it did not recognize the Base Station. Base Station had blinking amber light. Did have internet connectivity on Dell Studio, and wireless internet connectivity on 2 iPod touches, and on one HP Laptop. No wireless internet on other HP Laptop. But wireless internet connection was unsecured and Airport Utility did not see Airport Extreme so could not configure it to make it secure. Contacted Apple Customer support. After 30-40 minutes of attempting several different possible fixes only able to use Airport Utility to configure Airport Extreme remotely, wirelessly, from one HP Laptop, not the Dell Studio that is directly connected to the base station. Now that the base station is configured the network is secure. However, second HP Laptop cannot connect to primary wireless network. I created password protected "Guest" network using Airport Utility, and laptop is able to connect to this Guest network. From reviewing forums am now able to configure Airport Extreme with Airport Utility by using "Configure other" on Dell computer. But utility cannot find device by scanning. Would like to find way to (1) have Airport Utility on Windows 7 Dell see Airport Extreme by scanning and not using "configure other," and (2) have 2nd HP Laptop connect to primary network and not "guest' network. Any assistance would be greatly appreciated. Thanks.

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

IMac does not see Airport Extreme Base Station wirelessly

Trying to use my existing PC hooked up to Airport Extreme BS via ethernet cable, which works fine. I then open Airport Utility on my iMac and it scans for wireless devices but it can't see the AEBS (located beside it). Opening Base Station tab and there are no solid headers to click on, just the soft grey headers. I am fairly new to Apple product so if I've left any info out to further troubleshoot please let me know.
Eventually I would like to connect my Apple TV, located downstairs, wirelessly as well as use an Airport Express (wirelessly) to boost the signal if need be due to concrete walls and floors in construction of house.
I have OS X Version 10.5.8 (up to date), Intel, Airport Extreme Wireless Card.
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Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

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I have the exact same issue with a new airport extreme. One additional bit of info for me is that the windows computer does see the wireless network and is able to get online. It just doesn't find the airport in the airport utility app. Also, according to the guidebook I am supposed to install "Bonjour" on Windows computers. Can't find any reference to Bonjour on the installation disc that came with the Airport Extreme.

Cannot see Airport Extreme Base Station--Watch for 2.4Ghz traffic!

(Issue is addressed in the body of this post)
Great when working on 802.11n at 5Ghz, BUT...
If you have to be compatible with 802b/g you are forced to transmit at 2.4Ghz. Traffic at this frequency can be so bad that it made my station invisible (even with "Interface Robustness" activated). The "automatic channel selector" is supposed to choose a clutter free channel for clear communications, but it does not work well. I had to reprogram the station (through ethernet) to manually change the channel to a more stable one. In my case, channel 8 did the job.
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I live in a condo area where I get 8 strong wireless networks, all at the same time. Add microwave ovens, TV's and cordless phones and you get a jammed 2.4Ghz highway. Make sure to select a channel that provides seagway to the "carpooling lane".

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

Airport Utility not seeing Airport Express base station

Since I got access to cable internet a few days ago, I've been using my Airport Express base station with no problems on my MacBook. Today I tried to set up my roommate's PC (she has Vista, if that matters) so she can get online. So we downloaded the AE Utility for Windows, then reset both the modem and the AE base about two times, but her computer won't see the Express base at all when it scans.
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You had everything working properly.
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Do not use Airport Utility for anything on her computer.

MacBook does not see Airport Express

My Macbook does not find my AX when I scan for it using Setup Manager. I used it fine about 3 mos ago just for iTunes, but now I need to use it as a real router and I can't even find it.
I have reset, and reset while plugging in. Still nothing.
Please help me get my AX working!
Thanks
Trevor
...ps I am good at giving stars etc

So, I finally tried unplugging and resetting everything. I reset my cable modem, and unplugged my AX, and shut down my computer. Then I did everything fresh from the beginning, making sure that things were plugged in appropriately and it worked! Good news.
But the place where I finally got it working wasn't where I wanted it. Yesterday after it had been working for about a week, I decided to move it to a more central location. ...now I am back where I was when I wrote the first question.
I tried setting it up using the Airport Admin Utility and it responded while I was connected with the ethernet cable, but as when I moved the other end of the cable to the cable modem from my computer, nothing. So, I reset soft and hard. Nothing. Now it just flashes.
Any other ideas? Once it is set, do I just move the ethernet cable like I did, or did I mess that part of it up?
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So far I have followed all the steps listed in the multitude of forums and responses;
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- Reset & restored my iPhone.
- Reverified my password on all other devices.
- Turned ust about everything on and off (network, Wi-Fi, location, cellular...etc.)
Still no glory with ios 6.

Fixed it.
The key was to reset and reinstall both Airport Extreme routers....not just cycle power, but actually grab a thumbtack and depress the reset buttons on the back of the routers.
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Computer does not see Airport Extreme

First let me say that I am a total "newbie" to Macintosh computers and the whole networking thing....so excuse my lack of knowledge. Here goes my problem:
I have a brand new iMac and a 2 year old PC. I want to have them both access the internet, not nessecarily at the same time. I bought the new airport extreme. I would like my PC to be wired in and the iMac to be used upstairs wireless. When I hooked up the Airport to the PC and installed the CD that came with it, the airport utility could not find it. The light on the front continued to flash amber. I also could not connect to my DSL when it was all hooked up. I am using a speedstream 4200 modem. I think I have everything connected correctly...phone line to modem, modem to WAN port on the airport, airport to computer. Did I connect the wrong things or is it an issue with my PC? I am very frustrated. I have not tried the airport on the Mac because I would like it to be wireless. Do i need a wireless card on the PC also?

Use the iMac to configure the Airport Extreme and ensure that it is working and that the iMac can access the internet.
This guide written for the older base station will also work with the new AEBS.
Connecting a XP PC to a Airport Network via the LAN port of the AEBS
http://tech.ifelix.net/1007.html
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iFelix

Momento Device Does Not See AirPort Extreme Network

Hello all. I have a 7" iMate Momento (for streaming pictures from the Web, RSS feeds, etc.) I just bought. It is not meant to work with Macintosh computers however it is supposed to work with 802.11b/g compatible radio mode. (I have the AirPort Utility v.5.3.1 set for 802.11n (802.11b/g compatible) mode.
Here's the problem: the AirPort Utility v. 5.3.1 has no plain vanilla "WPA". I currently have "Wireless Security" set to "WPA/WPA2 Personal" because there is no "WPA" setting. I discovered on line that this Momento device will not work with "hybrid" settings which is what "WPA/WPA2 Personal" is, it seems.
The Momento device claims to support WEP and WPA-PSK (what happened to this Apple setting?) but neither has worked when I used "WPA/WPA2 Personal" or "WEP (Transitional Security Network)" from the AirPort Utility v. 5.3.1.
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Now to make sure the Momento device was working properly I set "Wireless Security" to NONE and bam! the network shows up and I can stream photos I uploaded to the MomentoLive site to the device just fine (after having set up a free account with them and activating things).
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Here's the problem: the AirPort Utility v. 5.3.1 has no plain vanilla "WPA". I currently have "Wireless Security" set to "WPA/WPA2 Personal" because there is no "WPA" setting. I discovered on line that this Momento device will not work with "hybrid" settings which is what "WPA/WPA2 Personal" is, it seems.
You are correct in that there is not a "WPA Personal" option, only "WPA/WPA2 Personal" or "WPA2 Personal". As for WEP, in addition to "WEP (Transitional Security Network)," there still exists the options for either "WEP 40 bit" or "WEP 128 bit" ... but is is somewhat hidden.
These are available when operating in any of the following radio modes:
o 802.11b only
o 802.11b/g compatible
o 802.11g only, or
o 802.11a
To access these modes, you just need to hold down the <Option> key when making your selection.

Airport utility does not see airport extreme

I get internet just fine, even wirelessly, no issues, yet when I launch the Utility I get this.
Same deal on my laptop, the MacPro is hard wired to the router which is then wired to the comcast box. It all works fine, but I now have no control over the settings on the device, I need to get at them. Is there a way to access this unit via a web browser bypassing the utility?

I am running a MacPro 3gig Quad with 10.7.5 since it is an older MacPro and will not load Mtn Lion.

Airport Extreme base station vs. Linksys router

Hi all -- I have a tech choice to make and I'm soliciting advice and war stories from those who have been in my place.
I have a DSL connection, G5 Mac and a Windows laptop. I've been connecting to the Internet via a Linksys WRT54G router -- the Mac is connected to the router via Ethernet, and the Windows machine connects wirelessly -- and I've been happy with this setup. I have it on good authority that I'll be getting an Airport Express in my stocking this year; I had done a little research and found that it is possible to make the WRT54G and the Airport Express work together, and was planning on doing some hacking and fiddling to make that happen in the new year.
However, last night my WRT54G seems to have died a horrible death -- all its lights started blinking at once, the Internet connection went away, then all the lights went out except for the "diagnostic" light, and now no lights come on at all. No idea what happened, but it seems pretty kaput.
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Replace your Linksys with another WRT54G. Then you can hook up your anticipated AX as either a client (connected like a computer), a wireless access point (connected using ethernet with DHCP disabled on the AX), or using WDS:
http://discussions.apple.com/click.jspa?searchID=-1&messageID=607414

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The network does recognize a totally new 2nd gen express.
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How can I get Time Machine to back up an external hard drive (iPhotos) that is attached to airport extreme base station. Note: Time machine is usb to macbook pro and external drive with iphotos is usb to airport extreme base station. Help please. Thanks!

How can I get Time Machine to back up an external hard drive (iPhotos) that is attached to airport extreme base station. Note: Time machine is usb to macbook pro and external drive with iphotos is usb to airport extreme base station. Help please. Thanks!

Once you have the drive connected to your Mac, click System Preferences (gear icon) on the dock
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Macbook does not see airport extreme base station

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