Macbook doesn't want to recognize the cd rom

We bought my daughter a macbook before she left for college in September. It has the intel core2duo, 2.16 ghz, and 2 gig of memory. For some reason when she pops in a disk, the macbook doesn't recognize it and doesn't do anything. You can hear it is doing something inside, but not what it usually does when it does recognize the cd ....... and even today, sometimes it will recognize it, sometimes it will not.
Any suggestions????

I will have to check and see if there is one near her at school. We had to take her back as she is on her college basketball team. I did tell her we may need to have it repaired over her Christmas break, although she will be at school then too! Can you imagine the look she gave me?????
I am really glad I bought the Apple Care!!!
Thank you for everything. It is so good to know that all of you are checking these forums! You have an incredible amount of knowledge!!!!

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