MacBook DVD drive no longer recognizing blank DVDs

I thought I'd do some DVD archives of photos (using a Burn folder) and popped in a blank DVD (from a stack of blank DVDs that I've been using for a while).
Lo and behold this message popped up:
"The disc can’t be used because the disc drive is not supported (error code 0x80020025)"
I've done burning without problems on 10.5.x and this is the first time I've tried since upgrading to 10.6.
It seems to be a relatively common problem with no clear fix?

About this Mac reveals:
MATSHITA DVD-R UJ-857D:
Firmware Revision: KBVB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Type: DVD-R
ID: TTH02
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 1x, 2x, 4x, 6x

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Dvd drive no longer recognized

My dvd drive is no longer recognized in my HP Pavilion dv9000 notebook. Do I need a new driver? How do I get it?

wsj28 wrote:
My dvd drive is no longer recognized in my HP Pavilion dv9000 notebook. Do I need a new driver? How do I get it?
Hi,
The driver is in the operating system so you shouldn't need any. Can you see the optical drive in the Device Manager??
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Hello, I have an issue with my Super Drive (the UJ-875). Since I've upgraded to Snow Leopard, the drive no longer recognizes any blank media in it. I've tried -R, +R, -RW and +RW. No dice. The discs can be put in the drive and ejected without issue, it's just they are never displayed in Finder or Disk Utility. When I try to burn a mounted disc image, it simply sits there saying "To begin, insert a blank disc". I've tried using the exact same spindle of blank TDK -R's that I was using before I upgraded the O.S. I also tried some blank Sony media and it doesn't recognize it. It should be noted that the drive doesn't seem to have any issue with previously recorded discs. Those appear to read just fine, it's only blank media that looks like the issue. Any answers you can provide would be greatly appreciated. Below is the Disc Burning information that's displayed in About This Mac:
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Try repairing permissions: http://support.apple.com/kb/HT1452 -and resetting the Pram: http://docs.info.apple.com/article.html?artnum=2238

After security patch 03/04/2014 OSX 10.7.5, first one, then a second, external backup drive no longer recognized. Diagnostics for the FireWire one displays brand name of unit, but Time Machine and its own app don't see it. Where do I start?

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2 TB External Drive no Longer Recognized by iMac 27"

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James,
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Optical drive no longer mounts blanks after erasing dvd-rw

hi, hopefully someone can help with this -
new macbook pro (couple months old)
i've used the optical drive twice, to burn onto a couple maxell dvd+rw discs - this worked fine.
today, i put one of the discs i'd previously used in, hit "erase" in disk utility ...
since then, the drive won't mount or recognize any blank media ... (the drive just hums for a bit, then nothing)
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the optical drive seems to mount old data DVD-R's, authored DVDs, and CD's just fine ... but it now won't mount any blank media at all (whether CD-R, DVD-RW, or DVD-R)
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is it possible the erase operation busted something in the drive ... maybe that kind of operation uses part of the hardware mechanism that only affects the reading of blank media ? or could this be a software problem?
i tried resetting pram and repairing perms, this had no effect.
here's the spec of the optical drive :
MATSHITA DVD-R UJ-875:
Firmware Revision: DA09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
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Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: Insert media and refresh to show available burn speeds

ok, just to add to this -
i made a small install of OSX.5.2 (from the MBP install disc) on a FW drive, and booted from that - and lo and behold, blank media is recognized ...
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T60 HDD res. partition, USB ports and DVD-RAM drive no longer recognizing data/media!

I have a base installation of the IBM T60.. I made no modifications to the setup or configuration of how the HDD is structured nor have I downloaded and installed any strange drivers... only automatically downloaded drivers from Microsoft update and manually downloaded driver updates from the Lenovo website.
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When I plug in an external USB HDD or Flash drive, I get "not formatted" error message and a prompt to format my drives?!
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Message Edited by bodmaster on 07-18-2008 09:51 PM
Message Edited by bodmaster on 07-18-2008 09:52 PM
Message Edited by bodmaster on 07-18-2008 09:52 PM

Anyone have any ideas? *praying*

Blu ray drive no longer recognizing dvds or blu ray discs

Until about a week ago I was able to read cds, dvds, and blu ray discs with my dv6 product number lm720av. Windows 7 64 bit. I put in a disc recently and it tries to read the disc for a couple of minutes before it stops trying and shows no disc in the drive. I looked online and it looked like there were other instances of this happening but no one had a solution. It can read cds but not dvd or blu ray at this point. I tried uninstalling the optical drive via device manager and it uninstalled no problem then windows automatically found the drive and reinstalled the drivers which did not change the results. I saw online people were suggesting running sfc under administrator mode in the command prompt. No change. Does this mean my blu ray diode failed? I see two lenses in the drive, is one cd and the other a combo dvd/blu ray? Any other suggestions?
I am about 3 weeks out of warranty on this laptop.

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DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

[solved] dvd drive no longer recognized

my dvd drive used to work. i was able to burn a cd just a couple weeks ago, not sure when exactly, but definitely no more than 3 weeks ago. today i pushed the eject button (just a keybinding mapped to `eject -T`) and i received an error saying
eject: unable to find or open device for: `sr0'
checked dmesg, there is no mention of an optical drive.
tried `modprobe sr_mod`, nothing new in dmesg, nothing at /dev/sr0.
i made sure the drive was connected and i was just able to boot off a cd, so it is connected and working.
anyone have an ideas?
Last edited by nullren (2012-04-06 06:03:49)

Gcool wrote:Possibly similar to this thread?
that was exactly it. adding pcie_aspm=force fixed the issue. hopefully kernel 3.2.14 will resolve this.

My CD drive is no longer recognizing blank CD's (HP Pavilion dv9000)

My cd/dvd drive was working propely as recently as one month ago. Now when I put in a blank CD (I have tried 2 different brands, both CD-r) nothing happens. When I double click the drive from the "my computer" screen it comes up with the error "Windows cannot read the disc in drive E", then it questions the disks formatting. Which I have used these CD's with this computer before. When I right click on the drive in the "my computer" menu, it tells me that the disk (of 0 possible bytes) is full, which obviously makes sense. So here is a list of everything I think may be influential in whatever is going on withing my laptop.
1) I had recently installed and uninstalled a number of programs in order to convert .m4a files to .mp3 files. Nothing illeagal, its a local band and gave me permssion. I normally wouldnt think this could be an issue, but I distinctly remember one of the programs somehow was able to create another cd drive in the "my computer" menu, once I uninstalled it, the phantom drive "drive G" disappeared. I figured it might have effected my BIOS or Drivers.
2) I run standard OS that comes with this laptop, which I believe is the 32-bit version of vista.
3) My cd drive WILL read discs with data already on them.
4) When I right click on the drive, there is no option to enable recording, nor anything that even mentions to word recording.
5) I tried system restore's as far back as I could find, which is about a week and a half before I started downloading the converting programs mentioned above.
6) I did attempt to play a Itunes protected disc in my CD drive and it had some trouble reading it, but it may have just been the disc, or it may have been cause by whatever is causeing this whole problem in the first place.
7) I have tried re-installing all the drivers I think might be involved (the drive itself, and bios) but the bios one was apparently not for my computer.
8) I have tried to update all drivers involved
9) I have tried to uninstall the drive and re-install it.
10) Dont knwo if it applies, but my laptop overheats A LOT.
I have tried some other things as well, but I dont remember them off the top of my head.
I hope someon can at least shed some light on what exactly has happened to my computer/drive, and hopefully suggest my best course of action.

This is usually a known software conflict and happens across the board will all computer manufacturers due to a issue with multiple media burning/ripping applications being installed on your system.
You can either run this file, go online to Microsoft's site for a fix, or manually fix it by following the instructions below:
Manually delete the registry entries
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
Note Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.
This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
UpperFilters
LowerFilters
Step 1: Start Registry EditorStart Registry Editor
Start Registry Editor...type "regedit" into the run box on the start menu.
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SYSTEM, and then expand CurrentControlSet.
Expand Control, and then expand Class.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the details pane of Registry Editor, on the right side, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?
Step 3: Delete the LowerFilters registry entry
In the details pane of Registry Editor, on the right side, click LowerFilters.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.
If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?The LowerFilters registry entry is removed.
Exit Registry Editor.
Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

MacBook DVD drive no longer recognizing blank DVDs

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