MacBook (Early 2009) - Screen freezes (hang) when playing music or video

Hi,
I have an strange problem with MacBook (Early 2009). Whenever I play music using ITunes or DVD with IDVD or even watch a video on youtube, my macbook will hang suddenly and a strange sound will come out.
To recover from this problem, i have to power off the system and power on the system again.
Initially, I thought it is related to iTunes but the same problem occurs even i use other alternatives (e.g. songbird) for playing of songs.
Please kindly advice me.
Thank you.
Michael.

I have a similar problem since the last update 10,5,7.
Always when I connect my iPod80GB the computer hangs, the problem only exist when running Mac OS X. It won't happen while running windows.
The same problem when I connect an external hard drive the computer hangs aswell (Mac OS X) (not in windows).
My personal feeling is that there are serious bugs in the last program update.

Similar Messages

  • Freezing/hanging when taking pictures and videos  in i phone 4

    freezing/hanging when taking pictures and videos  in i phone 4 with flash on.

    Hi Mister.
    Let's try to answer your questions.
    - The E5 does not have a red light when you take pictures.
    - I don't know about battery life comparing with E6 and E72, just can say on the E5 is quite good. It has a 1200 mAh battery, you should check the others, but also the features of each one, i.e. the E6 is a touchscreen one, so it consumes more power.
    - It has a notification white light, around the navigation button.
    Regards.

  • My iPhone 4 has no sound when playing music or videos-help please?!

    Hi - my phone has stopped having any sound when playing music or videos, no volume bar either. No key noises either - but I can live without those!! I can hear sound through headphones, though sometimes that's intermittent. I have tried cleaning ports, restarting it, restoring it, pressing right hand corner of screen, taking headphones in and out repeatedly, pressing speaker twice whilst making call, blowing air into charging port, flicking volume switch on and off on side etc yet nothing has worked. Please can anyone else help? Apple want £135 plus vat to service it which isn't worth it in my opinion!

    Is the mute switch on?
    Is Do Not Disturb mode enabled?

  • The sound quality of my speaker suddenly got really poor when playing music or videos.  Sounds like an old AM radio or Sputnik.  Pretty sure it's hardware related but maybe not.  Thoughts on what the problem might be and if it can be repaired?

    The sound quality of my speaker suddenly got really poor when playing music or videos.  Sounds like an old AM radio or Sputnik.  Pretty sure it's hardware related but maybe not.  Thoughts on what the problem might be and if it can be repaired?

    The batterys the ipods come with are very sensetive somtimes they dont react right to the first couple of charges. Try fully charging it and then leaving it on until its completely drained a few times. If that doesnt work it might be a lemon.

  • Why do I get a constant clicking through my ear buds when playing music or videos?

    Why do I get a constant clicking through my ear buds when playing music or videos?  I am using Samsung phone earbuds.  The clicking is at a 1 second intervals, and actually partially drops out the sounds. Thanks

    Have you tried another set of earbuds so that you can rule out a problem with the Samsung's?

  • No audio when playing music and videos

    need help on my iphone 4s...no audio when playing music or watching videos...no volume display and volume buttons dont function...

    Clean the dock connector and headphone jack.  Lint or debris in either of this could cause this issue.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these steps in order until the issue is resolved.

  • No sound when playing music and video on the new iphone 3gs (32gb)

    I have a problem with no sound when playing music or watching video both on the ipod part of the phone and when watching youtube videos, all other sounds are working fine on the phone(eg Apps, phone calls/rings and system sounds. If i reset the phone everything apears to work fine again for the first minute or so but when i stop a video or tune for a second and try going back to it, the sound is gone again. All settings are fine. Anyone having the same problem or any idea how to fix it?
    Thanks

    You could try either a Backup Restore or a Clean Restore. I usually do a CR with MobileMe as the restore source. Afterwards I reload the music, videos and apps.
    It could be a sound playing bug like the Bluetooth bug that bites me now and then (audio stops and goes once in a while, audio gaps in the video if the video is paused, and videos recorded have the audio very quiet).

  • Macbook early 2009 Random Freezes

    Ok this is a long history. I have a macbook white early 2009. At the time that Snow Leopard came out i led my macbook to an Apple Store for the upgrade, after a couple of weeks the macbook starts to freezes randomly no matter what, just listening music in iTunes or surfing the web on Safari, even without any application open. When it freezes, the mouse doesn't move, then the rainbow wheel appears, and nothing can be clicked and force-quit doesn't work (have to do a hard shut down). My HD also makes the noise that does when you open a new application but louder and the noise keeps until i do the hard shut down. The freeze grew until i was no longer available to log in so i cant get access to the OS. I led the mac once again to the Apple Store where they told that the problem was only an error on the HD and a clean install of Snow Leopard will solve the problem (but i'm going to lost all my information) i say do it. The gave me my macbook the same day and at night when i was upgrading the OS the freezes came back. Since then i have done alot of things, repair permissions, format the HD. I have pefomed and fsck of the HD and everythings looks ok.
    S.M.A.R.T. status is ok (verified) and I also did an Apple Hardware Test and it said no trouble was found. So then i decided to go back to Leopard but the problem continued until i use the option of "Save and Install" from the DVD of Leopard. the freeze never occur from then until nowdays and i'm in leopard. I tried to solve the problem by upgrading to Snow Leopard yesterday but the macbook just freeze up again two times.
    Since my HD does a loudy noise when the macbook freeze up i'm guessing that is the HD the one responsable for this problem. Anyone can help me with this?

    There's been discussion on the question of to-Lion or not-to-Lion. Snow Leopard is stable at this point and runs well for most. Lion is pretty stable, but some still have issues (it's working fine for me).
    You could do like I did and install Lion on a separate hard drive or a separate disk partition, and have a dual boot system. That way you could evaluate Lion while having Snow Leopard to fall back on.
    A big change with Lion is that it no longer supports running PowerPC code. So if your program needs depend on programs that run under the Rosetta emulator, a pure Lion system may not be the answer. However, a dual boot system would cover that (I have a dual boot setup).
    If you want to use Lion, you should have 4GB or more of memory. Lion requirements are 2GB however a number of people haven't been satisfied with it's performance, which was fixed by going to 4GB.

  • Dark bands or 'spotlights' on bottom of Macbook (early 2009) screen?

    I have had my 13" Macbook since 2009. It's never given me an issue but yesterday I opened up my computer from sleep mode and there were dark bands across the bottom in between what looked like small spotlights beaming towards the top of the screen (this does not show up in screenshots). Ever since, when I wake my computer up from sleep or turn it on the spotlights reappear for about 5-10 seconds before the screen lights up like normally. Also just discovered that when I go to the lowest screen brightness setting (which should appear black), the screen goes into strobe mode, with the 'spotlights' showing up at the bottom. I could live with this, but I'm pretty sure it's just going to get worse.
    If it's any help, my battery seems to be charging very slowly.
    I have OS X 10.5.8

    I have a similar problem since the last update 10,5,7.
    Always when I connect my iPod80GB the computer hangs, the problem only exist when running Mac OS X. It won't happen while running windows.
    The same problem when I connect an external hard drive the computer hangs aswell (Mac OS X) (not in windows).
    My personal feeling is that there are serious bugs in the last program update.

  • Windows 7 freezes / hangs when playing video or audio on any media player

    I've had this issue since installing Windows 7 (32 bit) over 2 months ago and have been actively seeking a fix for the majority of those two months. In windows XP pro (32 bit), I had no issues whatsoever. The problem manifests itself as a complete hang of all system functions and inability to interact with my computer aside from moving the pointer around.
    This only occurs when I am playing some sort of media (mp3, avi, mp4, mkv, etc) on any media player that I had installed at the current time of testing (WMP12, VLC, Realplayer). The initial response is a hang of the system which then can become a freeze if I click around too much during the hang. After approximately 3-5 minutes the problem is alleviated and the system plays catchup with the video/audio sync.
    Below is a complete rundown on my system and fixes floating from other threads that I have attempted.
    My System Spec:
    Windows: Windows 7 Ultimate (32 Bit) Version 6.1 Build 7600
    Motherboard: Gigabyte Ds4-X48 Crossfire Ready
    GPU: ATI Radeon HD 4870 512MB 256Bit DDR5
    CPU: E8500 Wolfdale (3.16) Core2Duo
    Ram: 4GB ( 2x 2GB OCZ Reapers @ PC8500 1066MHZ )
    PSU: 600W OCZ GameXStream
    HDD - Primary - 1.5TB Seagate
    HDD - STORAGE - 1.5TB Seagate + 500GB Western Digital
    Audio - Integrated Realtek
    Drive Bays: SATA Combo Drive (Samsung) + IDE Lightscribe DVD-MultiRecorder RW
    As you can see, my system is more than capable of running Windows 7 and probably just as qualified to captain a space shuttle.
    Things I have tried to no avail
    - Changing the Power Plan
    - Adjusting the overclock of my GPU to factory defaults
    - disabling Media Player Network Sharing in services.msc
    - Only having WMP12 installed
    - Shark007 Codec Pack
    -Not having Shark007 Codec Pack
    - Undergrading WMP12 to WMP11
    - CLEAN BOOT - Freezes/hangs still occured regardless.
    - Registry optimization and cleaning
    - Playing video after fresh install still causes freezes
    - SQMClient/MachineThrottling IS NOT THERE TO BE DISABLED OR DELETED
    - Adjusting RAM timing,frequency and voltage in BIOS
    - Use Display driver provided by Windows Update for ATI Radeon HD 4870
    - Tested several other Catalyst and Display drivers
    - Updated Chipset , Audio Driver, Network Driver
    - Clean installed 4+ times ( I clean installed inbetween all of the previous attempts listed above)
    - Uninstalling programs such as AIM, MSN Messenger, Adobe products, Daemon Tools Lite, Adobe Flash Player 10 ActiveX
    -My computer is not eligible for the Intel Matrix Storage update
    -Disabling aero
    I am now starting to suspect maybe Company of Heroes may be an issue as it is Divx endorsed.
    I froze once while typing this up due to wmp12 playing a mp4 music video in the background.
    Can anyone recommend a good skin and theme that will make Windows XP look like 7? I'm starting to think that it's my only solution.

    Hi,
    Thank you for your posting.
    As for this system freezing issue, we generally need to analyze the performance monitor logs and memory dump files to locate the root cause. Unfortunately, debugging is beyond what we can do in the forum because of the nature of forum support. A support call to our product service team is needed for the debugging service. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below:
    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
    If you are outside the US please see http://support.microsoft.com for regional support phone numbers.
    Having said that, I'd still like to provide the following general troubleshooting steps to see if we can eliminate this problem:
    Note: Please perform a complete system backup first. If any unexpected issue occurs, we can quickly restore the system to the current status.
    1.    Scan your system to make sure that the system is virus free. Temporarily disable your anti-virus software to see if this problem is gone.
    2.    If you have recently installed any software, hardware or drivers, please remove them.
    3.    Run Process Explorer to check which processes are using a lot of memories or cause high CPU utilization:
    Process Explorer
    4.    If the process is a service, you can use these steps to find out what applications are using most of the CPU: Open Task Manager, click on the Processes tab, look for the process that is using the CPU and note its PID (Process ID). Note that you may need to go to the View/Select Columns menu and make sure that PID (Process Identifier) is checked.
    Once you have the PID run the following from a command prompt:
    tasklist /svc
    This should give you the application associated with the PID you identified in the previous step.
    However, if the issue still persists, please contact Microsoft Customer Support Service (CSS) for further troubleshooting. I hope the problem will be resolved soon. Thanks!
    Nicholas Li - MSFT

  • Safari hangs when playing music.

    I've had an intermittent problem for a while now, whilst using Safari and playing music via itunes.  All other times everything is ok. The problem only seems to manifest itself when I'm playing music over itunes via an airport express attached to my hifi in another room, webpages just simply fail to load. After sometime , everything just frees up , or I have to stop using itunes. As I  said this issue is intermittent and doesn't occur everytime.  

    I have a problem when music / pobcast / video is playing and suddenly it stops! Sometimes just for a second other times I have to force quit... Last night it did something new and the entire computer froze up. I left it for a wile and when I came itunes packed it up and was promoted with the message itunes unexpectedly quit... Driving me mad, cant watch a movie without once or twice having to force quit...

  • MacBook (Early 2009) Screen Flickering, Black-out

    So to describe the problem in short, my MacBook is having issues with the screen in random instances. It only seems to happen when I am running some high CPU performance requiring software/games. The screen will turn black about 70% from the bottom up, and the remainder of what is visible will be blinking. Is anyone else expierencing this issue?
    No I have not dropped the machine, I barely move it because it is not my primary computer.
    I will post below with some specs so you can take a look. I will note that I do not use this hard drive for much, I have never filled it with music because I use iTunes homeshare for that, it is mostly used for student stuff like Microsoft Office.
    I recently discovered the issue when I was video chatting with some friends on Skype, as well as running a flash game (on Safari) and suddenly the screen went out. the only way I was able to bring it back was by CMD + Q to quit Safari, which I knew was running and selected. I currently an only using 26GB of my 250GB hard drive, and that is with the Sims 3 game installed, which also will not display on the screen correctly.
    As far as troubleshooting, I have reset the PRAM and NVRAM, as well as the SMC. I followed two links on the Apple Support page to find out how to do that. Any further suggestions? My MacBook is unfortunately not under warranty any more so I am not sure if the Apple store Genius Bar will even help me.
    Tech Specs:
    Model Name: MacBook
    Model Identifier: MacBook5,2
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 3 MB
    Memory: 4 GB
    Bus Speed: 1.07 GHz
    Boot ROM Version: MB52.0088.B05
    SMC Version (system): 1.38f5
    Chipset Model: NVIDIA GeForce 9400M
    Type: GPU
    Bus: PCI
    VRAM (Total): 256 MB
    Vendor: NVIDIA (0x10de)
    Device ID: 0x0866
    Revision ID: 0x00b1
    ROM Revision: 3384
    Hitachi HTS543225L9SA02:
    Capacity: 250.06 GB (250,059,350,016 bytes)
    Model: Hitachi HTS543225L9SA02

    Sounds a lot like an overheating issue. My son used to run his Mac in his lap with a blanket in his lap. The blanket was not a good thing to be putting the Mac on top of as it trapped all the heat it was making. When he would play an intensive game, something like what you describe would happen until things cooled off.

  • Is it normal for iPad Air 2 to vibrate when playing music, watching video, playing game, or anything related to the sound?

    I just bought my iPad Air 2 and it is vibrating when do anything related to sound. I want to know is it normal or just me? should i bring it back to Apple Store?

    A number of people have reported having vibration problems. One thread below. I'd bring it back for a different one or a refund if you're dissatisfied.
    Re: iPad Air 2 sound vibration

  • How to get blank TV screen when playing music

    I am using Apple TV to stream my iTunes music to my television.
    What setting do I need to make my television screen completely blank when playing music?
    Thanks

    Grahamfff wrote:
    Hi - thought that might be the answer!
    Sadly, I cant connect the ATV optically, as my amp doesn't have an input, nor does the ATV have phono output, unfortunately.
    Thanks for your reply
    That was an advantage of ATV1 - analogue audio out (and component video, and the hard drive, and iTunes Extras/LP....I'll stop there ).
    No reason trhey couldn;t potentially add as an option though:
    http://www.apple.com/feedback/appletv.html

  • ITunes 10.4.1 freeze (hang) when webradio stream drop out for any reason.

    Hello,
    My iTunes freeze (hang) when any webradio stream drop out for any reason; e.g. when ISP renews the IP, the radio station has limited the stream duration (as some do) per connection or wireless is cut off e.g. by closing the lid of the MacBook.
    I've to force Quit then iTunes. If I wait (up to an hour for testing) no hung or crash report get generated, iTunes still stay unresponsive.
    System: MacBook Pro 2011
    OS: OS X 10.6.8 (Snow Leopard)
    iTunes version: 10.4.1 (10)
    iTunes 3rd Party add-on's: None
    Any ideas out there?
    Cheers - Lupunus

    I will commiserate. I have this same issue. In some cases, the stream will stop and restart after 15-30 seconds; repeat. In other cases, the stream will stop, and iTunes will switch to the last radio station in that playlist. Then that station will play for a few minutes, and stop, and sometimes restart. But usually iTunes will hang (spinning beach ball) and must be force-quit.

Maybe you are looking for