Macbook Ethernet connectivity

Hi There,
My Macbook at my new office via ethernet can see the DHCP address and all; however, I cannot connect to use the internet. The local intel adminstrators do not know anything MAC
PS: I have gone into system preferences for network and have looked up the settings and cannot see what the problem is.
- can someone help me please.
Cheers
eddie

Hi Eddie,
Welcome to Apple Discussions
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