Macbook failure to use Tiscali's Sagem 800 USB Modem

Dear all,
Bought Macbook yesterday, took today off to enjoy it but spent day trying unsuccessfully to connect to Tiscali broadband via Sagem 800 USB modem, including an hour on the phone to Apple helpdesk (in Greece). Not best pleased. They eventually gave up and tried to transfer me to Sagem, but all I got was an answer message saying they'd all gone home. Triffic.
Could anyone tell me (without using acronyms or abbreviations if at all possible):
1. Will this modem work with my laptop?
2a. If so, what must I do to get it to work?
2b. If not, what would you suggest (ideally, I'd keep with Tiscali and go for a modem that allows my desktop PC and the Macbook to connect to the internet at the same time)?
Many thanks in advance for any help,
Simon

Hi chaps
Thanks for all the helpful advice. I now have a Netgear DG834G and set it up with (almost) no problems. It took a little longer than 5 minutes mainly because I thought the installation would be quite complicated In the end I chose AUTOMATIC set up on the Built-in Ethernet and bingo - one iMac DV 400 surfing away with NO (as yet) dropped connections. Regarding Tiscali, I have emailed them twice via their website for advice and they have not bothered to reply - if it wasn't just a nuisance to change ISPs I would consider moving...
When my daugher got her MAcbook the other week we fired it up in the garden and it immediately saw the Netgear on wireless - internet connection in about 10 seconds I love Macs /___sbsstatic___/migration-images/migration-img-not-avail.png
Richardv9

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