Macbook Filefolder with ? upon startup

I have a macbook thats about 3 years old, with OS X and have been having trouble starting it up after a crash. I kept getting a filefolder with a ? in it flashing, i have inserted my reinstall disc and tried the first aid pane, my HD did not show up and all the options besides verify are greyed out. and when i attempt to reinstall the operating system there is nothing to select in the "select destination" step. "continue" is greyed out and i have no course of action besides "go back". i have started it in single user mode, typed "reboot" and this brings me back to the re-install screen.
in doing a little reading on here im guessing i need to replace the HD... correct?

It would appear you have a damaged hard drive. If disk repair software cannot repair it or even acknowledge it then you need a new hard drive.

Similar Messages

  • I lost my password and cannot log on to my MacBook Pro.  MacOS X window opens upon startup, with my log on name, requesting password, but I cannot remember it.  Is there a way to bypass this window and reset my password?  Cannot get to System Preferences

    I lost my password and cannot log on to my MacBook Pro.  MacOS X window opens upon startup, with my log on name, requesting password, but I cannot remember it.  Is there a way to bypass this window and reset my password?  Cannot get to System Preferences or Apple Menu
    Thanks!

    Yes.
    https://discussions.apple.com/thread/4913069

  • So upon startup my MacBook screen is white with some verticals stripes - has it gone bellyul? Or is it retrievable?

    So upon startup my MacBook screen is white with some verticals stripes - has it gone bellyul? Or is it retrievable?

    It's possible that your display or graphic card is damaged. If these vertical stripes appears during all the time the MacBook is turned on, it's hardware-related, so take your computer to an Apple Store or reseller

  • MacBook Air error code page upon startup

    If anyone could help, I have no experience or knowledge at all about how to fix my MacBook Air!
    Basically I used my laptop as normal last week and upon startup today, a grey error code page appears and I can't get past it, basically my laptop is not usable just now.
    The error coding is along the lines of:
    Unable to find driver for this platform
    Debugger called: <panic>
    Mac OS version: not yet set
    Something about kernel versions?
    I've tried to reinstall my OS X mountain lion but it was taking hours and not making a single bit of progress, can anyone suggest anything? I have no idea which version of Mountain Lion I have/had so I just selected the earliest one...

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Why does my fairly new MacBook Pro i7 have a checkerboard pattern in red, black and blue upon startup?

    Upon startup my MacBook Pro has a checkerboard pattern running down the right side and along the bottom upon startup.  When I turn it on, the screen goes from black to white to blue and then the sign on screen appears with this pattern.  Sometimes it does not appear at all.  Now it is there everytime I turn on the laptop.  I am able to sign on an then it goes to the customary grey textured screen and I have to sign on again.  Then I finally get to the the desktop area. Does anyone out there know what is going on? It is my first Mac.   It has 10.7.3 OS X,  2.2 GHZ Intel Core i7 processor. Memory- 4GB DDR3. Graphics- AMD Radeon 6750 M and Intel HD 3000 graphics.  Below, a downloaded an image. The white stripes actually are baby blue and white checkers. Please help!

    I am also getting the same problem, even i am not be able to login. below is the picture. I sent same picture to Apple authorised service centre but they are not responding and even not answarring my phone call.

  • HT1349 I have icloud on my pc with windows vista.  Recently, upon startup I receive an error that says applephotostream.exe has stopped working.  Windows will close this problem . . . any suggestions.  I tried to download the control panel again. no luck

    I have icloud on my pc with windows vista.  recently, upon startup I get a message that says applephotostream.exe has stopped working.  Windows will close this program  . . . I tried re-installing the icloud control panel, etc.  to no avail.  any leads?

    Hi, I have the same problem. Has anyone come forward with any advice on fixing the problem?

  • I have a MacBook Pro, it recently started freezing upon startup. It would get to a blue screen and just sit there. I've tried booting in safemode to run disk repair and still doesnt help. If I do manage to get past the blue screen, it still freezes

    My mac keeps freezing upon startup. It will get to the blue screen and promptly freeze. If I manage to get past the blue screen, and open up youtube on google chrome, it will freeze before it loads youtube. I've tried safeboot and disk repair, nothing seems to work. I even tried to factory reset it but it wont connect to my internet when I reboot with power + option.. any ideas?

    This can be used to boot the machine and delelte enough files to get it to boot normally.
    .Create a data recovery/undelete external boot drive
    Read about storage drive so you can store your extra stuff.
    Most commonly used backup methods
    Also here to see how a full boot drive slows the machine down
    Why is my computer slow?

  • I have the new 2011 macbook pro, with lion preinstalled. I want to change the harddrive. I have backed up everything on time machine. when i put my new blank hard drive in will the lion screen startup.How do i get the lion dmg when i am already using lion

    I have the new 2011 macbook pro, with lion preinstalled. I want to change the harddrive. I have backed up everything on time machine. when i put my new blank hard drive in will the lion screen startup.How do i get the lion dmg when i am already using lion

    NicholasLiban -
       When you use the Lion restore as described, it does a fresh install on the hard drive that you can select at the beginning of the process.  This provides a complete install of the very latest version of Lion, including the recovery partition.  The drive that you choose for the installation destination winds up like what you would have on a brand new computer from Apple. 
       - Randy

  • How to remove Windows Sign-in with Password upon Startup

    hi. Can anyone help me? Whenever we buy a new laptop, my husband always told me to "just leave it blank" , referring to the Microsoft Windows sign in with blank box for typing in a password. "This way you don't have to type your password everytime
    you sign in." I am totally in agreement with this. Why do extra work everytime you open your laptop? So we have always done that. Last weekend a client made me skype with her. I had to download Skype. I was offered only two options for signing into skype:
    either through Facebook or Microsoft Windows sign in, so I had to get a username and password at that point with Microsoft Windows. (Yes, there probably was some way to sign straight into Skype but the corporate relationship comes first, with Microsoft, so
    they only provided me a screen with those two options. Nowhere else on the Skype screen did it say there was a third option.)
    Now everytime I open my laptop I have to type my long Microsoft password. Right now I am in msconfig and reading every single running service under Startup, Services and Processes and cannot find the name of the authentication for Microsoft upon Startup,
    to disable. What is the name of it? Under which category?
    I use Windows 8.

    On Fri, 31 Jan 2014 15:15:05 +0000, norqdo wrote:
    hi. Can anyone help me? Whenever we buy a new laptop, my husband always told me to "just leave it blank"
    This is not the correct forum for your question.
    Please repost your question to one of the Windows 8 forums:
    http://answers.microsoft.com
    Paul Adare - FIM CM MVP
    Q. How do you solve bus problems?
    A. Shoot the driver.

  • MacBook Doesn't Chime Upon Startup

    Hello everyone.
    I have an issue that has really stumped me, and I have no earthly idea how to go about fixing it. My MacBook all of a sudden will not chime upon startup. I have no installed a program to silence it, or anything of the kind. The only recent change that I've made that I know of, is I set up Spaces, which I can't imagine is the problem here. All I know is that now when I hit the power button to boot it up, it no longer chimes. Also yes, my MacBook is not muted either.
    Any help is greatly appreciated.

    Hi
    yu can try reset
    - smc - pram
    for smc - http://support.apple.com/kb/HT3964
    for pram , restart your mac and hold folowing keys until 2-3 boot chime
    alt-cmd-P-R
    HTH

  • My macbook started crashing on startup. The startup tone wavers. I got it going with the option start keystroke. Is this apt to be software or hardware? I ordered new system software to see if a new install will solve.

    My macbook started crashing on startup. The startup tone wavers. I got it going with the option start keystroke. Is this apt to be software or hardware? I ordered new system software to see if a new install will solve.

    when you install the disc, do it with the machine powered off. Place the disc in the the slot, push it in while holding the power switch tp poer it up, while holding the "C" key down till the gear starts spinning. After the gear starts spinning you can release the C key and wait. This takes much longer than normal longer, then create a new account. Be ready to wait.
    USE YOUR ORIGINAL INSTALL DISC!

  • I have a MacBook Air with OS X Yosemite 10.10.2. The "cut" function is available in "Edit" but not active upon any file selection. What to do to have it active?

    I have a MacBook Air with OS X Yosemite 10.10.2. The "cut" function is available in "Edit" but not active upon any file selection. What to do to have it active?

    You cannot; it's intentionally disabled to guard against accidental file loss. If you press Option when pasting the files, they'll be moved instead of copied.
    (123543)

  • Startup Disk for MacBook Pro with OS X Pre-installed

    I have a 15" MacBook Pro with Intel Core Duo. I am running OS X 10.4.8.
    Since OS X is preinstalled, how do I get a startup disk, in case I need to reinstall the OS? I have a Tiger 10.4 disk, but can't use it as a start up disk, I assume because of the Intel issue.
    Can anyone help?
    Thanks...
    Preston
    15" MacBook Pro 2GHz Intel Core Duo   Mac OS X (10.4.8)  

    All you need is the Installation DVDs that came in the box.

  • Hello everyone i have macbook air, hello everyone i have macbook air and my startup disc is full i checked everything and and find out that all space is of OTHER and i dont know what is it and what i have to do with that

    hello everyone i have macbook air, hello everyone i have macbook air and my startup disc is full i checked everything and and find out that all space is of OTHER and i dont know what is it and what i have to do with that

    First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
    According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
    If you're using Time Machine to back up a portable Mac, some of the available space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as "Backups." The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
    To locate large files, you can use Spotlight. That method may not find large folders that contain a lot of small files.
    You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
    Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
    Proceed further only if the problem isn't solved by the above steps.
    ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
    Back up all data now.
    Install ODS in the Applications folder as usual. Quit it if it's running.
    Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
    I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
    When you're done with ODS, quit it and also quit Terminal.

  • I have a white screen with the apple logo  upon startup. Then the wheel turns and the screen is white.  Can't get past it.

    I have a white screen with the apple logo  upon startup. Then the wheel turns and the screen is white.  Can't get past it.

    Boot with your install disc, launch Disk Utility, and repair the boot volume.

Maybe you are looking for