MacBook freezes and nothing on my keyboard can help?

What do you do when your Mac freezes, is there options on how to unfreeze has i can't understand why this would happen.
I have lost some of my work when it freezes up and starting again is very frustrating.
When the mac freezes the only option i have  is to hit the kill switch. When i do hit the kill switch am i damaging how Mac by doing so?
What are the alternatives when its frozen and the keyboard does not communicate the commands i need to unfreeze?

So i don't understand you want to see my report check for my system but yet won't explain each selection or tell the person what they should be looking for?
Vernz wrote:
Can you explain to me what is it meant by Kernel Extensions, Gatekeeper and Launch Daemons?
Vernz wrote:
Can you explain to me what is it meant by Kernel Extensions, Gatekeeper and Launch Daemons?
Vernz wrote:
Can you explain to me what is it meant by Kernel Extensions, Gatekeeper and Launch Daemons?

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