Macbook freezing, running slowly, and making strange noises

Hi. Just today my wife's MB froze while doing nothing more than playing music in iTunes. She had to leave so just closed the lid. When I opened the lid later, it came back from sleep eventually (playing the music), but was making an odd clicking noise. It sounded like it was coming from the upper right side under the keyboard. It didn't sound like the noises the optical drive usually makes, and there was no disc in it.
I left it charging, and when she came back to use it later, found that it was running really slow, taking forever to open applications (prolonged spinning pizza of death), and still making that strange noise. She restarted it twice, and the same thing occured after a reboot?
Any thoughts/suggestions? We have applecare, so we'll likely be giving them a call if it doesn't go away, but I like to check here first.

The same thing happened to my notebook last night, and I did some research. Apparently one of the reader arms in the harddrive separates from the drive and swings loose, digging gouges in the magnetic disk.
If it still boots, make sure you get all your un-backed-up information off of it before it crashes.
Mine is dead, and the only thing Apple can do is replace the drive.

Similar Messages

  • Macbook Pro running slower and making more noise.

    Problem description:
    Hey everyone, I have noticed that my macbook pro has been running slowly. Sometimes firefox freezes and never unfreezes and whenever I play videos my computer runs slower than usual. I have started turning off my laptop whenever it is not in use but it is not helping very much. Can anyone give me any advice. I have also provided my etrecheck report.
    EtreCheck version: 2.0.11 (98)
    Report generated November 10, 2014 at 12:24:28 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 5:34:13
    Disk Information: ℹ️
      ST1000LM024 HN-M101MBB disk0 : (1 TB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Super HDD (disk0s2) /  [Startup]: 999.35 GB (969.64 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Configuration files: ℹ️
      /etc/hosts - Count: 20
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/VMware View Client.app
      [not loaded] com.vmware.kext.vmioplug.10.3.20 (10.3.20) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
      Canon IJ Network Scanner Selector EX ApplicationHidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
      BitTorrent UNKNOWN (missing value)
      uTorrent UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
      Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
    User Internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
      ZoomUsPlugIn: Version: 2.0.28860.0927 - SDK 10.8 Support
    Safari Extensions: ℹ️
      Searchme
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
        100% firefox
          1% WindowServer
          0% Safari
          0% AppleSpell
          0% fontd
    Top Processes by Memory: ℹ️
      1.21 GB firefox
      193 MB Safari
      176 MB com.apple.WebKit.WebContent
      86 MB WindowServer
      69 MB Dropbox
    Virtual Memory Information: ℹ️
      60 MB Free RAM
      1.71 GB Active RAM
      1.66 GB Inactive RAM
      590 MB Wired RAM
      789 MB Page-ins
      35 MB Page-outs

    Hi,
    Maybe you should take a look at your Firefox add-ons and get rid of the ones you don't really need. Also, you have two torrent items mentioned in your report. Downloading torrents runs the risk of bringing in malware.
    Another thing to do as maintenance is to start into Recovery -- holding down Command and R keys together while booting up -- and using Disk Utility (bottom of the box that appears) to Verify your disk and Repair disk permissions.
    Regards.

  • Macbook Pro 15" right fan making strange noise

    I have a mid 2012 15" Retina MacBook Pro, 2.3 Ghz with 8 GB of RAM running 10.9.4.  About 3 days ago it fell on to tile floor from about 10 inches off the ground and hit the floor at a 45 degree angle.  There was no damage except for a small scratch near and under the charging port.  Everything was working perfectly until a day ago when I noticed the right fan was making a strange high pitched humming noise.  It's very quiet, I can only hear it when there's no other noise but it is extremely irritating when I can hear it.  Other than the noise the fan works fine, it speeds up when when the computer gets hot, and in Temperature Monitor nothing gets hotter than it should be.  The computer works completely fine, but I'm wondering what could be making the noise.  Any help or suggestions would be greatly appreciated!

    Bump

  • Macbook Pro Running Slowly and Pinwheeling a lot

    I have been having an issue with my macbook pro running very slowly lately. Everything just feels slugglish, and sometimes menus and other programs take a while to respond. I have 4 GB of RAM, and I just feel like things are running too slow for a computer with a Core2Duo and 4 Gigs of RAM. I have snow leopard installed.
    Also, the computer came with 2GB, but I upgraded to 4 myself. I did not buy the memory from Apple though, I bought it directly from crucial. Is it possible the memory has gone bad or something. I really don't know what to do.

    Do you still have the slowness problem when running OSX from the DVD (not running AHT)?
    Is this symptom occasional, or all the time?
    Most of the classic problems causing slowness that can be user fixed have been covered, but it does not mean totally eliminated.
    The hard drive can still be intermittently bad despite the SMART status. I would put the original RAM back, and boot from an external Firewire hard drive with my backup HD clone. If you don't have one, you should - you might need it sooner than you think. This test can confirm if your internal HD is causing this or not.
    I suppose it's also possible that you've developed a software problem and reloading OSX might help. This is quite a lot of work without a backup clone or Time Machine backup. You may have to take it to a technician if you don't feel up to doing this.

  • Macbook Pro running slowly and crashing with sleep

    Title says it all, really. Whenever I open my Macbook Pro, after closing it to sleep, I have to hard-reset my computer by holding down the power button. Occasionally this problem springs up if I manually have my computer sleep, but typically only when I close it. Additionally, recently it's started running quite slowly as well. I've tried verifying/repairing permissions on the boot disk, but "Repair volume" just does the same thing over and over when I try it. I have 4GB DDR3 RAM, a 2.7GHz DualCore Intel i7 processor, and the Intel HD3000 Graphics Card chipset. 500GB internal hard drive (not a Solid State Drive to my knowledge), of which a little more than half is used. I'm pretty sure my laptop is the 2011 model. I'm running OS 10.7.2, or whatever the latest official release happens to be. Any help would be appreciated, seeing as I close my laptop between classes during the day, and having to reboot it every class is incredibly obnoxious.

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  • MacBook Pro Runs slowly and heats up!

    Lately my MAcBook Pro has been running pretty slow and heats up quickly. Also the battery drains way too fast as well. Here are the specs:
    EtreCheck version: 2.1.8 (121)
    Report generated 28 March 2015 5:39:45 pm IST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 806
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 0:9:33
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (355.45 GB free)
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS41N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Library/Application Support/VirtualBox
        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.22) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.22) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.22) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.22) [Click for support]
            /System/Library/Extensions
        [loaded]    com.intel.kext.intelhaxm (1.0.6 - SDK 10.6) [Click for support]
    Startup Items: ℹ️
        MobileBrServ: Path: /Library/StartupItems/MobileBrServ
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [loaded]    com.intel.haxm.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [unknown]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.github.GitHub.GHInstallCLI.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [unknown]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
        [not loaded]    org.virtualbox.startup.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
    User Login Items: ℹ️
        CheatSheet    Application  (/Applications/CheatSheet.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Google Chrome    Application  (/Applications/Google Chrome.app)
        Sony Ericsson Bridge Helper    Application  (/Users/[redacted]/Library/Application Support/Sony Ericsson Bridge for Mac/Sony Ericsson Bridge Helper.app)
        Alfred 2    Application  (/Applications/Alfred 2.app)
        Wondershare Helper Compact    Application  (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Safari Extensions: ℹ️
        Translate
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            10%    Google Chrome
             5%    WindowServer
             1%    hidd
             0%    Creative Cloud
             0%    CheatSheet
    Top Processes by Memory: ℹ️
        223 MB    Google Chrome
        155 MB    mds_stores
        104 MB    Google Chrome Helper
        64 MB    Creative Cloud
        60 MB    WindowServer
    Virtual Memory Information: ℹ️
        131 MB    Free RAM
        1.91 GB    Active RAM
        1.51 GB    Inactive RAM
        735 MB    Wired RAM
        2.30 GB    Page-ins
        1 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 28, 2015, 05:26:28 PM    Self test - passed

    Follow these instructions, or these for OS X 10.8 or earlier.

  • My macbook freezes running word and/or spotlight!!

    I don`t know why, but since I upgrade OS snow to last vers, since my office for mac was upgraded (yep, wind... always being the problem...)... everetime I am using office for mac, especially word and/or I try to search something in finder or using the spotlight, my computer freezes. It seems that it is worse when spotlight or finder try to search something that is a .doc or .docx file. When using both (office and the search machine: in finder or spotlight) it freeses for sure! The colored ball stills runnig, everething in computer don`t work, even other apps. Then after some seconds, or minutes, it comes back. But when it is happen I cannot do anything. For me it is like it freeses during the time that search or spotlight is perfomring the search. after that it realeses the computer.
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    HI,
    Make sure there is enough free space on the startup disk.
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    Re: Recovered files. From the Mac OS X Help Menu:
    The recovered files are temporary files used by Mac OS X applications. Usually temporary files are deleted by an application when it no longer needs them. If an application quits unexpectedly, the temporary files may not be deleted by the application. When you restart your computer, Mac OS X moves these temporary files to the Trash.
    You can retrieve useful files by dragging them out of the Trash. In most cases, however, the temporary files are not important and it is safe to empty your Trash. Check with the manufacturer of the application if you are not sure.
    Go here to check for duplicate or corrupted fonts. http://reviews.cnet.com/8301-13727_7-10389716-263.html?tag=mncol;title
    Carolyn

  • Macbook Pro 2009 runs slowly and freezes. Can someone look at this Etrecheck report and tell me what's wrong?

    Macbook Pro 2009 runs slowly and freezes. Can someone look at this Etrecheck report and tell me what's wrong?
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 6 days 16:17:8
    Disk Information:
              FUJITSU MJA2160BH FFS G1 disk0 : (160.04 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        MacBook HD (disk0s2) /: 159.18 GB (29.38 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
              com.spsys.driver.IOKitDriver          (1.0.0d1)
              com.parallels.kext.usbconnect          (8.0 18615.948847)
              com.parallels.kext.hypervisor          (8.0 18615.948847)
              com.parallels.kext.hidhook          (8.0 18615.948847)
              com.parallels.kext.netbridge          (8.0 18615.948847)
              com.parallels.kext.vnic          (8.0 18615.948847)
              com.parallels.filesystems.prlufs          (2010.12.28)
    Startup Items:
              StartupComponent: Path: /Library/StartupItems/StartupComponent
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.fitbit.galileod.plist 3rd-Party support link
              [System] com.spsecure.daemon.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.spsecure.useragent.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] [email protected]
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              AdobeResourceSynchronizer
              Dropbox
              EvernoteHelper
              Fitbit Connect Menubar Helper
              Google Chrome
    Internet Plug-ins:
              Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
              QuickTime Plugin: Version: 7.7.3
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
              Move-Media-Player: Version: npmnqmp 071503000004 3rd-Party support link
              fbplugin_1_0_3: Version: (null) 3rd-Party support link
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              MacFUSE  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Time Machine not configured!
    Top Processes by CPU:
                  37%          prl_vm_app
                  10%          WindowServer
                   9%          Google Chrome
                   1%          hidd
                   1%          Agent
    Top Processes by Memory:
              602 MB          prl_vm_app
              115 MB          Google Chrome
              82 MB          Google Chrome Helper
              82 MB          Mail
              70 MB          Microsoft Word
    Virtual Memory Information:
              137 MB          Free RAM
              782 MB          Active RAM
              718 MB          Inactive RAM
              1.50 GB          Wired RAM
              23.02 GB          Page-ins
              1.21 GB          Page-outs

    Hey greytdogs,
    I would give some of the suggestions in this link a shot:
    OS X Mavericks: If your Mac runs slowly
    http://support.apple.com/kb/PH13895
    Welcome to Apple Support Communities!
    Sincerely,
    Delgadoh

  • I have a new Macbook Pro running Mavericks and safari consistently freezes. It takes several 'return/enter' presses to get to the page I requested. I have seen other comments and replies on how to fix (clear cache, clear extensions/plug-ins), to no avail.

    I have a new macbook pro running mavericks and only using Safari as my browser.  75% of my url requests are 'hung up' and freeze.  I have seen other posts and have tried to clear cache, reset safari, remove extensions, but to no avail.
    Any recommendations?

    If it works in a new user account, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
    Safe Mode
    Safe Mode - About

  • My MacBook is running slow and freezes

    My MacBook is running slow and freezes.

    If this started happening without your having made any changes and without a warning of low disk space, then it's likely that the startup drive, or some other hardware component, is failing. Back up all data immediately, then make a "Genius" appointment at an Apple Store to have the machine tested.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

  • My iPad is running slowly and freezing up

    MMy ipad is running slowly and freezing up. I upgraded to os 8 and rebooted but it still freezes etc. how do I fix this?

    iPad running slow? How to speed up a slow iPad
    http://appletoolbox.com/2012/07/ipad-running-slow-how-to-speed-up-a-slow-ipad/
    If You Think iOS 7 Feels Slow Here’s How to Speed It Up
    http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7-8 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7-8 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
     Cheers, Tom

  • Macbook air runs hot and makes noise like processor running hard when connected to display - even when not actively using air book

    macbook air runs hot and makes noise like processor running hard when connected to display - even when not actively using air book

    You could use the free tool iStat Pro to see what changes when you connect your MBA to the display. Without doing anything the CPU pane should show a high percentage for "Idle". If the idle value is too low, launch the Activity Monitor and sort by CPU usage. There is a pane showing the different temperatures of your computer. Watch them for a few minutes after connecting the display.

  • My computer is running slowly and slowly

    my computer is running slowly and slowly and the sound of fan becomes louder and louder .I suspect my computer get infected by virus

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple |Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/:/ { n++;print;} END { if(n<185) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' ' s/^.{52}//;s/ .+//p ' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<185) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri|sshd?_c)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\//d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} $3~/(sh|ng|ic)$/ { n=split($3,a,".");sub(/_2[01].+/,"",$3);b=b"\n"$2" "$3" "a[n]" "$1;c=c$1;} END { d="sort|tail -n'${p[38]}'";print b|d;close(d);if(c)print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' /:/{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status "-F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL'" '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' '{/,}L*/Lo*/Diag* -type f \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf,ssh{,d}_c*} {,/usr/local}/etc/periodic/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;A0;{ A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D23 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D23 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-  
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My MacBook is running slowly

    I have a MacBook OSX version 10.9.5.  I have 48.74 GB free out of 159.18 GB.  I'm not sure if that is enough memory.  We keep a lot of photos in iphoto.  We also have a lot of songs on itunes.  I want to know if I should work on this computer or buy a new one. Any help you can provide would be much appreciated. I included  the EtreCheck below. Thanks!  Jenny
    Problem description:
    My MacBook is running very slow.
    EtreCheck version: 2.1.7 (114)
    Report generated January 30, 2015 at 10:09:44 PM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
        MacBook (13-inch, Mid 2009) (Technical Specifications)
        MacBook - model: MacBook5,2
        1 2.13 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR2 SDRAM 800 MHz ok
            BANK 1/DIMM0
                1 GB DDR2 SDRAM 800 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 21
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 3 days 12:1:57
    Disk Information: ℹ️
        TOSHIBA MK1653GSX disk0 : (160.04 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 159.18 GB (48.74 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS22N 
    USB Information: ℹ️
        Micron Built-in iSight
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Support]
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.10.5 - SDK 10.8) [Support]
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.wdhelper.plist
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Support]
        [running]    com.epson.eventmanager.agent.plist [Support]
        [loaded]    com.hp.messagecenter.launcher.plist [Support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]
        [invalid?]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
        [running]    com.leapfrog.connect.monitor.plist [Support]
    User Login Items: ℹ️
        Garmin Express Service    Application  (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
        Garmin Lifetime Map Updater    UNKNOWN  (missing value)
        GrowlHelperApp    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Transport Monitor    Application  (/Applications/Palm/Transport Monitor)
        QuickTime Player    Application  (/Applications/QuickTime Player.app)
        EPSON Scanner Monitor    Application  (/Applications/EPSON Scanner Monitor.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
        Default Browser: Version: 537 - SDK 10.9
        OfficeLiveBrowserPlugin: Version: 12.2.3 [Support]
        GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Support]
        Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
        iPhotoPhotocast: Version: 7.0
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Support]
        Growl  [Support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             6%    WindowServer
             0%    firefox
             0%    AppleSpell
             0%    configd
             0%    EEventManager
    Top Processes by Memory: ℹ️
        367 MB    firefox
        47 MB    Finder
        47 MB    WindowServer
        39 MB    Quicken 2015
        32 MB    softwareupdated
    Virtual Memory Information: ℹ️
        44 MB    Free RAM
        613 MB    Active RAM
        574 MB    Inactive RAM
        420 MB    Wired RAM
        6.22 GB    Page-ins
        1.07 GB    Page-outs

    Wow. Thank you for your fast reply.  I think I figured out how to remove the login items.  I went to preferences>users and just deleted them off.  I just restarted the computer.  I'm not sure how to delete the Problem System Launch Daemons. Where is that? Thank you so much.  Here is the new EtreCheck.
    Problem description:
    My MacBook is running slowly!
    EtreCheck version: 2.1.7 (114)
    Report generated January 30, 2015 at 10:43:21 PM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
        MacBook (13-inch, Mid 2009) (Technical Specifications)
        MacBook - model: MacBook5,2
        1 2.13 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR2 SDRAM 800 MHz ok
            BANK 1/DIMM0
                1 GB DDR2 SDRAM 800 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 21
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 0:3:44
    Disk Information: ℹ️
        TOSHIBA MK1653GSX disk0 : (160.04 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 159.18 GB (51.69 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS22N 
    USB Information: ℹ️
        Micron Built-in iSight
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Support]
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.10.5 - SDK 10.8) [Support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Support]
        [running]    com.epson.eventmanager.agent.plist [Support]
        [loaded]    com.hp.messagecenter.launcher.plist [Support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]
        [invalid?]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
        [running]    com.leapfrog.connect.monitor.plist [Support]
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
        Default Browser: Version: 537 - SDK 10.9
        OfficeLiveBrowserPlugin: Version: 12.2.3 [Support]
        GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Support]
        Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
        iPhotoPhotocast: Version: 7.0
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Support]
        Growl  [Support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             6%    firefox
             2%    WindowServer
             1%    mds_stores
             0%    fontd
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        337 MB    firefox
        122 MB    com.apple.IconServicesAgent
        45 MB    Finder
        37 MB    Dock
        37 MB    WindowServer
    Virtual Memory Information: ℹ️
        27 MB    Free RAM
        796 MB    Active RAM
        778 MB    Inactive RAM
        277 MB    Wired RAM
        368 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Jan 30, 2015, 10:40:41 PM    Self test - passed

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