Macbook froze, now it won't get past the boot logo!

I was using my macbook tonight... using a bunch of programs, then all of a sudden everything just froze. I turned it off by holding the power button, then booted it back up... but it won't get past the apple logo and the circle just keeps moving round and round. I've never had any issues with it until today so I'm kind of surprised. Any ideas how to fix this?
I do have generic 3GB ram but it has never given me issues for the past 2 years. I also installed a WD blue scorpio 500GB hd a few months ago and I haven't had issues with that either.
PLEASE HELP!!

tibookg4 wrote:
I was using my macbook tonight... using a bunch of programs, then all of a sudden everything just froze. I turned it off by holding the power button, then booted it back up... but it won't get past the apple logo and the circle just keeps moving round and round. I've never had any issues with it until today so I'm kind of surprised. Any ideas how to fix this?
I do have generic 3GB ram but it has never given me issues for the past 2 years. I also installed a WD blue scorpio 500GB hd a few months ago and I haven't had issues with that either.
PLEASE HELP!!
Hi I have been looking at this drive for myself and heard that some people are having issues.
I would suggest you try to boot again holding down the OPTION key this will show you all the drives connected and determine if you can see you WD. If so click and see. If not I suggest you put your OS X Install DVD in.
DO NOT INSTALL
Goto utilities and Disk Utility.
Can is see the drive there?
If so select the drive and then goto REPAIR DISK can also repair permission but this sounds like something else.
Resetting the PRAM may help, but I do not suspect this is part of that problem.
Good Luck!
-h

Similar Messages

Replaced Iphone 3g screen, now it won't go past the apple logo?

A few months ago I shattered the screen in my Iphone 3g, I ordered a screen replacement, and while replacing the screen my finger went through the LCD screen and the phone was black on half and blurry on the other half. I got an iphone from a friend and used the LCD screen out of that to replace the broken one in mine. While doing that......ribbon cable #2 snapped.....so I went back to my original cracked screen because all of the rbbon cables were in tact.
Now, when I try to turn the phone on all that shows up is a picture that says the phone needs to be charged, I hook it up and after so long the apple screen pops up for a while, then it swtiched to the loading screen and either goes back to the apple screen or just goes black and shows the charging picture all over again.
My computer won't recognize the Iphone, and I have no idea what the problem is..or how to fix it.
My other iphone 4 broke, can anyone help??

You are actually incorrect. The phone just needed an update. It took about an hour of it being hooked up to itunes for itunes to recognize the device but it's updating as I type this.

Iphone 5 won't get past the apple logo

Hi,
My phone died last night and i put it on charge, the apple logo appeared but nothing more. I tried to reboot the phone numerous times by clicking the home and power button together, ive tried leaving it over night on charge, and ive also tried to plug it into my mac and restore it. This morning i tried the same methods of which none worked however at one point it clicked into the welcome page to swipe across and then entre my wifi details, i added those and continued to click the back up from itunes option, it backed up and restored and completed, however the apple logo appeared again and didnt boot into my home screen so im left with the apple logo still on my screen and no further.
Any help would be massively appreciated!
Thanks

http://support.apple.com/kb/ht1808

My Macbook won't get past the start up screen

Hey everyone
I have a Macbook that's about 3 years old. I did an software update yesterday and since doing it the computer won't get past the start up screen. There's just the Apple logo and the rolling ball thing. It's been stuck there for around 30mins and nothing changes. I'm not really sure what has happened but I was wondering if there is any way I can fix it.
Thanks for your time.
Bevan

Hey Lyssa
I don't have a back up but I'm not to worried about that as it's my traveling computer and I only use it for the web and some word processing.
I don't have the disks with me right now as I'm away from home. I'm not sure what I had updated, I think there was a lot because I hadn't don't it in a long time.
If I can start it in safe mode what should I do?
Thanks.
Bevan

My macbook air won't get past the white apple screen. I've tried power cycling the batter but won't help

my macbook air won't get past the white apple screen. I've tried power cycling the batter but won't help

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Hi guys. I've had my MacBook Pro for 2 years now. Last night it suddenly kept glitching to a dark grey screen every now and then, then it would flash yellow / blue spots, and now it won't go past the grey screen even when I reboot it. I don't think I can

Hi guys.
I've had my MacBook Pro for 2 years now. Last night it suddenly kept glitching to a dark grey screen every now and then, then it would flash yellow / blue spots, and now it won't go past the grey screen even when I reboot it.
I don't think I can access my disk anymore as I've moved across countries since I've first gotten my laptop. it was working perfectly fine before it kept going to the dark grey screen with a little blue on the bottom.
If it helps, my camera light is still on, and it seems that my computer is working properly itself, but won't go past this grey screen.
I'm a college student and am really panicking about this - can anyone please tell me what to do?
Thank you & sorry for the long post.

What operating system are you running on it? (iOS 5.1 is for iPhone, iPad...not a Mac).

Computer won't get past the blue screen...

During class today I decide to install new updates to my computer, but class ended before everything had downloaded so I just closed the screen thinking nothing of it. Now my computer won't get past the blue screen and it just keeps reloading and reloading. Help?

You must have damaged your OS installation by putting the machine to sleep at the wrong moment. To fix that, you need to reinstall, but first you need to back up your data, if you haven't already done so. Have you?

My iMac starts, but won't get past the loading screen?

My iMac starts up, but won't even get past the white screen with the Apple logo.
It kept giving me black screens, and would not start in safety mode. After command + option + p + r, the black screens stopped coming, but it still won't get past the loading screen, if I let it load long enough the Apple logo is replaced by a "denied" symbol but that is the only thing that happens. By hitting command + d, I was told nothing is wrong. When pressing command + r and going to disk utility, it found an issue while verifying and repairing. At first it stated "invalid journal" but now it only says to reinstall everything and that the problem couldn't be solved. I cannot mount the harddrive, and Time Machine just searches for copies without getting anywhere. When I try installing OS X (Mavericks) again, the harddrive doesn't even show up. What do I do?

The HD sounds like it has crashed, take it into your local Apple Store or Apple Authorized Service Provider (AASP), if you bought AppleCare this will be covered. If you don't have an Apple Store in your area and don't know of any AASPs then please click https://locate.apple.com/country to begin finding one.

I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have, it conects to my itunes and computer, but just won't get passed the logo..what can i do? :/

I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have been successful. It connects and is recognised by my itunes and computer, but still after restoring it, it just won't get passed the logo..what can i do? what is the problem?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS5376 I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions above and now I can't get past the Service 'Apple Mobile Divice failed to start. Help!!!

I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions to move the .dll's to the desktop, I removed iTunes via the control panel, and now I can't get past the Service 'Apple Mobile Divice failed to start. Verify that you have sufficent privilidges to start systems services. I now have no iTunes on my laptop, can't reinstall iTunes, and I am pulling my hair out because I can not figure out how to send an e-mail to Apple because I bought my iPad just over a year ago. PLEASE HELP!!!
V/r "TRACER"
CDR Harold W. "TRACER" Valentine, SC, USN

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

My eyeTV Hybrid won't get past the 'connect to your mac' stage. anyone know whats wrong?

My eyeTV Hybrid won't get past the 'connect to your mac' stage. anyone know whats wrong?

Forgot to put its not recognising the fact thats its plugged in during set-up. But if put it in before i've even started set-up it starts on its own. so my mac know's its there. so confused

How do I skip upgrading itunes? I used to have an option, now I can't get past the upgrade for free screen!

I have been trying to access the itunes store for a week now but can not get past the screen to upgrade for free. I do not want to upgrade, I tried but can not install the free upgrade because I am using 10.2.2. I do not want to upgrade I just want to get to the itunes store... how do I get past this screen? There used to be an option to skip the upgrade.

I have an iMac G5 with a pre-Intel processor. My current OS is 10.4.1. When I open my iTunes store function, I get an upgrade to iTunes 10.5 page that does not allow me the opportunity to refuse the recommended upgrade and I don't want it because my processor is not the Intel processor. I can't get past this page to access the iTunes store. I can't find iTunes 9.2.1 online to download, if that is the only solution. I can't believe Apple is forcing me to purchase a new iMac in order to continue using iTunes on my current iMac. I'd like a good answer and solution to this problem.

Pavilion p6-2117 won't get past the splash screen with a parallel card installed.

Pavilion p6-2117c won't get past the splash screen with a pci express parallel card installed. I take the card out and the machine works just fine. The screen says press "esc" for startup menu but nothing happens.
This question was solved.
View Solution.

Take a careful look at the slot and see if any of the pins are broken or smashed to the bottom of the slot. Do you have another pci slot to try or just the one?
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

My iPhone 4s (bought today) won't get past the activation screen. It says 'it may take a few minutes to activate your iPhone' and then skips to another screen saying 'activation failed - try again'. Any solutions?

my iPhone 4s (bought today) won't get past the activation screen. It says 'it may take a few minutes to activate your iPhone' and then skips to another screen saying 'activation failed - try again'. Any solutions?

Apple's activation server is down.
I called Apple and the support team had the same issue.
All you can do is be patient.

I upgraded to IOS7 and now I can't get past the icloud terms and conditions page. I press agree and the box pops up however I can't click on agree or disagree. Please help

i upgraded to IOS 7.0.2 on my ipad and now I can't get past the terms and conditions page to finish the setup. I click agree and then a small box appears to click agree again and I can't choose agree or disagree. I just need my ipad to work... help

Reset iPad and continue with update
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Macbook froze, now it won't get past the boot logo!

Similar Messages

Maybe you are looking for