Macbook frozen keyboard and mousepad

Anyone have a fix for a frozen keyboard and mousepad. The external mouse works, but the integrated stuff (KB and MP) don't. HELP!

I went through this for about 2 months. Finally visited the Genius bar. After 3 visits they determined it was the top casing and/or logic board. We discovered this by opening the console log. You can do this by using spotlight and entering "console" click and open console and the running error log will display. Then check to see if you have usb errors. These errors were showing up because the internal usb connection that connects the keyboard and mouse pad were breaking down intermittently. If that's whats' there, then you need them to replace the top casing.

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Screensaver leaves the keyboard and mousepad unresponisve

Twice now I've come back to my macbook running the screensaver and the keyboard and mousepad have been unreponsive. I am able to get out of the screensaver by pressing the power key prompting the 'do you want to shutdown window' but as the keys and mouse wont respond i have to force shutdown. any ideas? thanks

Hi Adrian -
Try going into your screen saver set up (System Preferences section) and changing you options to see if that makes a difference. Choose another saver, change the start time slightly or even choose a 'hot corner' to deactivate it.
Failing this, make sure you run your maintenance scripts (I use Onyx for this) and repair your permissions as well. Then restart and see if things have changed.
Macbook 1.8-) Mac OS X (10.4.8) Week 38 base model w/1G Ram

Macbook Pro Keyboard and Trackpad Not Working

few days ago, my Macbook Pro keyboard and trackpad started to act very oddly.
Basically, the keyboard doesn't work at all. I press down the keys, and all I get is that error message sound. The volume and display brightness keys seem to work, but almost all of the others just won't type anything. it-s like any key command or alt would stay pressed so when i click any key its trying to perform other function instead of just typing the letter. that-s probably the reason why the trackpad is also being very odd. When I first turn on the laptop, it seems to work as normal. I can click on an application, and it opens. But about one minute after the laptop first starts, it's like anywhere I click on the trackpad is a right-click. To open an application, I click like I normally would but instead of opening, a menu pops up as if I right-clicked. This happens in Finder and everywhere else that I've tested (for instance, I can't drag any Finder windows to different positions on the screen, because it acts as if I right-clicked instead of left-clicked), no matter whether I tap or click the trackpad.
I have reset my permissions, but that didn't fix anything. I verified the hard drive and it said there were no problems. A big issue is that I can't do anything that requires me to type in my password, since I can't type anything. I tried to reset the PRAM, but I don't think that it even registered me pressing the Command-Option-P-R keys when I booted up, so i just removed the battery for a while, i am not sure that did anything at all.
i tried to reinstall the os, i had mavericks and i installed a fresh mountain lion but the problem persists. i recently installed virtualbox and the keyboard seems to work right as long as i do not press any of the following keys command, alt, shift, etc.. if i press any of them same thing happens. i found that if i connect a usb keyboard everything works, but when i use the inbuilt keyboard the problem is back and a i have to connect disconnect the usb keyboard to be able to type or use the trackpad normally.
any help would be appreciated.
Thank you.

No one cared enough to answer.

Thinkpad Yoga 13 keyboard and mousepad don't work

Hello people!
Last time I went to US, I've bought this machine from Amazon: Lenovo ThinkPad Yoga Signature Edition - 12.5" 2-in-1 Touchscreen Notebook PC - Intel i5 Haswell / 8GB RAM / 128GB SSD / WiFi / Webcam / Windows 8.1 - Black
I love it! At least until two weeks ago... after a windows/lenovo update things starts to be really hard.
My keyboard and mousepad simple don't work anymore, totally unresponsive. If I hit "del" to access the bios, the keyboard does work, after that, when windows is loading and fully loaded, I've got only the "tablet" mode.
The only thing that works correctly is the touchscreen, as it only recognize itself as a tablet, not as a ultrabook. The screen also rotates automatacly when windows is fully loaded, so I have to use the tent mode with an external usb keyboard/mouse or type in the screen keyboard...
I leave in Brazil, got in contact with lenovo suport team here, after a lot of procedures, that didn't solve the problem, they told me to get in contact with lenovo US and ask for an original dvd recovery.
Is there anyone with a different approach to solve this problem?

First try SMC and PRAM resets:
support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
If no success, make an appointment at an Apple store genius bar for a free diagnosis.
Ciao.

Why does my Macbook pro keyboard and trackpad randomly become unresponsive forcing restart in OSX Mavericks?

Randomly when using OSX Mavericks, since installing yesterday, my mid-2012 Macbook Pro keyboard and trackpad freeze and become unresponsive.
The computer is still running whatever I was doing, the computer does not crash, i just cannot control it and the only way I have found as a fix is to restart.
This never happened in Mountain Lion.
Can anyone help?

Very similarly.
Mac Mini late 2012. i7 CPU, 16GB ram. 12GB unused.
After installing Mavericks, it seems to grind my system to a halt. It is still running (I can move the cursor and activity monitor updates processes) but every application I try to launch results in a colorful waiting sign. It even can take a minute or more before an application shows "any" sign of starting.
I tried to open a terminal session (so I could manually kill a process) but the terminal session did not even process. It timed out after 5 minutes.
Acitivity monitor shows 90-95% idle and I have no idea what's causing it.
I have already rebuild disk and reset permissions (all seemed fine) 3 times.
I've rebooted over 8 times since last night. I cannot use my Mac anymore reliably.
Please help.

Keyboard and Mousepad does not work after installing windows support software.

I was able to successfully install windows 8.1 64bit on an late 2012 iMac. I went through the installation just fine with the mousepad and keyboard. I went into the desktop and open up the files and went to computer to download the windows support software. After it was done installing the windows support software, my mouse and my keyboard stopped working completely. I couldn't even click "finish" on the download. I turned the computer off by pressing the power button, then turned it back on. I held the option key and the Macintosh HD and Windows showed up. I turned the mousepad and keyboard back on and it was working again. So I clicked on Windows and as I enter the startup screen, the mouse and keyboard stopped working again.
Computer: iMac 21.5 in. late 2012
Used Windows 8.1 Pro 64bit
The keyboard and mousepad that I have is bluetooth.

Hi,
Have you checked it from Sounds yet. Please
Right click the speaker icon
Select Recording devices
You should see a "tick", otherwise Right click it and enable it.
Regards
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Hi i installed wrong iousbfamily on osx and now my login screen is frozen, keyboard and mouse not working plz help

hi i installed wrong iousbfamily on osx and now my login screen is frozen, keyboard and mouse not working plz help

How and why did you install that? What steps did you take in that process. I can then help with some steps to undo them.

My Macbook Pro keyboard AND USB keyboard will not work. However, the trackpad and USB mouse will work. Any help?

My Macbook Pro keyboard and USB keyboard will not work. However, the trackpad and USB mouse will work. Any help?
This is quite frustrating, since it randomly occured as I was browsing the web. It seemed to happen out of nowhere. I cannot login to my user account because I cannot type my password.
Any help will be appreciated.
-Matt

If you have another Mac, boot the non-working one into Target Disk Mode (holding down "T" at startup). Hook up the two Macs via a Firewire cable. The non-working one will mount on the other Mac as an external Firewire HD.
Next, download the 10.5.6 Combo update from here:
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1056comboupdate .html
Run it. When it asks you for a destination, choose the other Mac that was mounted via Firewire. When it's done, unmount the computer and restart it. The keyboard and mouse should work now.

Loosing bluetooth connection to keyboard and mousepad

My keyboard and mousepad keep loosing connection.
I have replaced the batteries multiple times in both devices so I know that is not the issue.
Once in a while a key will go biserk and just keep typing.
Thoughts?

Hi there Rudyumd,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
-Griff W.

My MacBook's keyboard and track pad doesn't work property.

My MacBook's keyboard and track pad doesn't work property after update to snow leopard. It's work fine while still using is 10.4. Please help me!

Try Resetting the System Management Controller (SMC)

My 2012 Macbook Air Keyboard and Trackpad Not Working

This all started last weekend when I installed the latest updates from Apple. The reboot and startup went fine, and nothing happened for a couple of hours, but while I was reading on the Kindle app (fullscreen), the trackpad stopped working. The keyboard stopped working too. Only the power button worked.
Since I received both a Growler and Notification Alert while this was going on, I assume everything else in the background is working just fine, but the keyboard and trackpad simply are not working. I rebooted the machine and it was working just fine. I dismissed it as a one-off occurance.
However the same issue occured a few hours ago, this time with the Safari screen full-screen. Since I was home, I've added a regular USB keyboard and mice, and that's how I'm typing this out on my Macbook Air at the moment
Like I said, this all started after I installed the OSX 10.8.4 updates onto my machine. I've never had a prior issue with the keyboard and trackbar until yesterday.
Any advice?

No one cared enough to answer.

Macbook Pro Keyboard and trackpad not working - SOLUTION!

Recently my Macbook Pro of 3 years suddenly stopped working -- or at least the keyboard and track pad did. I plugged in an external USB mouse and and keyboard and was able to use it but it was of course cumbersome. Thinking it was a software issue like the one that used to happen to my old G4 desktop I reinstalled the OS but this did nothing but cause a lot of extra work. After doing a lot of hours of research I finally began reading that people were finding a solution by replacing their "topcase" (the topcase includes the keyboard and trackpad). This is a $300 fix and not knowing if it would even work I didn't want to try it and be wrong!
To make a short story longer I found a website (which I have no affiliation with) called www.powerbookmedic.com who sold the cable only so you could do your own fix for about $35. They provide basic video but not an exact step by step to replace the actual cable -- just how to get to it.
I will warn you that the components are tiny and I recommend buying the Mac tool kit and pry tool to help you through it. Even so I broke a small component but luckily it still works. In the end I now have a working Macbook Pro and some extra tools for the next time. I stripped a screw so had to spend another $15 and buying anti-static tape, although not necessary might be a good idea. Total cost to me was about $60 with tools and everything.
It is not very hard to do the replacement but it is tricky because the components are so fragile and I did not have a video to properly describe how to open up connectors -- hence why I broke one. But if you are patient, savy and need to save a few bucks it can be done.
PS- I have rebuilt desktop Mac's before but this was the first time I ever opened up a laptop. I used the video's provided at http://www.powerbookmedic.com/ as much as allowed.
Good luck!

No one cared enough to answer.

My macbook pro keyboard and trackpad lock up randomly

In the last day or so, my mac has started locking up the keyboard and trackpad randomly. It happened to me a couple times yesterday completely at random times. Once when I was playing a game, and another time when I was just browsing the web. I had Mavericks 10.9.3 at the time of the first lockup, then updated and the second lockup occurred under 10.9.4. I have a 15" mid-2012 macbook pro.

I have to hard restart the computer by holding down the power button. Closing the lid like in the issue with the retina mackbooks does nothing.

White Macbook 15" Keyboard and Trackpad Freeze

I'm hoping someone can help me. I have a white 15" macbook that is having some issues with the keyboard and trackpad freezing. Both are completely dead. When I wiped the machine, during the OS install, it said there was no keyboard attached. I can only use it by utilizing a bluetooth keyboard and/or usb or wireless mouse. No other performance issues. Hardware tests all check out ok.
This afternoon, my son told me that the keyboard and mouse started working again for about half an hour, then quit again.
Has anyone else had this issue? Ideas? What will this likely cost to fix?
Oh, and no spilled drinks, drops, etc.
Thanks...

As you have determined, this is a hardware issue. We don't know the cause, but it's broken and needs repair.
Contact Apple using expresslane.apple.com if you are in a country that supports it or call the appropriate phone number on this page. Alternatively carry the MacBook in to an Apple retail store or service provider to ask for an estimate.

MacBook Pro Keyboard and tracking pad issues

I bought a refurbed macbook pro from Apple about 10 months ago. I've loved everything about it . . . until now. Yesterday I turned it on and started having keyboard issues. First the y key wouldn't work, then the rest of the keys followed. At that point, it was still starting up normally, but then the tracking pad would only "right click" on items on my desk top, so I couldn't open applications.
Now it will only open up in safe mode and it makes a noise like I'm pressing all the keys at once at start-up. Nothing happened to it between Saturday night when it was working perfectly and Sunday morning so I'm mystified. I brought it to the genius bar this morning and they also couldn't see what was wrong. Genius said something about how some keys looked "stuck" but mentioned it didn't looked like anything was spilled on it or anything.
The only "weird" thing about it is that the hing between the screen and the keyboard has always been a little loose but I didn't know until my husband bought a new pro a few months later and I felt the difference. The genius didn't seem to think that would mean anything.
They told me it would be at least $280 to send it out, diagnose, and fix it. Considering it's less than a year old, I'm a little reluctant (and poor) to do that right way especially since he had no clue what the problem might be.
I'm planning on trying another Genius Bar to see if they might have a better idea (hey, it worked with my ipod once) but I've been combing the message boards to see if anyone has had a similar issue. I found an older thread that talked about 2008 pros haven't issues with the keyboard and trackpad freezing due to a "faulty pressure connector" so I might try that solution when I get home. But any other ideas would be greatly appreciated! Thanks!

Welcome to Apple Discussions!
If you bought your Mac from Apple 10 months ago, it should still be covered by the 1 year warranty and as long as the problem was not caused by accidental damage of some sort, it should be repaired at no cost to you. Was the store aware that you were still under warranty?
You can even upgrade to 3 year Applecare if you do so before the first year of ownership is up--definitely something to do if your Mac is having troubles already.
When you see the next genius, make sure they know you are still in the 1 year warranty period, and if you can, upgrade to 3 year Applecare.
You can also call Applecare on the phone and tell them about these problems and ask them for a case number, which will at least establish that they started while you were still under warranty. If a problem first occurs under warranty, Apple will honor the warranty until the problem is fixed, even if the warranty runs out in the meantime.
Good luck!

Macbook frozen keyboard and mousepad

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