MacBook Hard Drive Crash
my daughter is in rome italy and the hard drive on her mac book has crashed, any ideas on where she can go to get it replaced and possible get the data recoved?
I have had a Dell for eight years and have never had a crash.
Just to provide a bit of statistical perspective, we have hundreds of Dell laptops and they suffer on average an approximately 15% hard drive failure rate, while I have yet to have a drive break in a Mac (we have fewer Macs, so the stats don't hold up scientifically).
Sometimes things break. The drives all come from the same two or three manufacturers, so every laptop manufacturer is equally likely to have a system with a drive failure That's why you're advised to make backups, so that if something does, you don't have to send your drive to a very expensive recovery service.
Just food for thought: what would you have done if your laptop was stolen on your business trip (we've had people have their laptops stolen out of their locked hotel rooms) rather than having the drive crash? What would you have done about your data then, if you don't have backups of your critical information.
And as Chris said, the iTunes forum is most definitely not the place for this question.
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My Apple Macbook hard drive crashed and I had to replace. Now trying to reload CS5 and having issues. When I click download from Adobe download page, a screen pops up saying "Access Denied". I have serial number, but don't even get to a page to enter. Please help…Thanks!!
Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
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macbook hard drive crashed, i lost windows for mac, bought a disc when i got the mac, no longer have the disc, need my apps, don't wanna pay for it again. know how to get it quick without having to give my mac to the genius bar at apple store overnight?
What is it you need - Windows installer disc or something else? Your question is unclear. Could you be more specific?
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MacBook Hard Drive crashed again and again
I've been quite annoyed by this. Firstly, I've read about the MacBook original hard drive that may crash after a while, which happened to mine. I've since changed 4 more hard drives! Firstly, I replaced the original HD (Toshiba), to Seagate, which crashed again. Then I've changed to Samsung 80GB and then decided to upgrade to 160GB, which crashed again!!!
There was no warning at all. It's like I was using my MacBook today and tomorrow when I want to start it up, the HD would just crash. Anyone has any idea what could be the problems that are causing this? I think maybe it's more than the HD itself.
Please help.Although it appears that I have copied everything into the music folder of my new hard drive
You need to have backed up the entire library, including the iTunes database files, to do that. If you only backed up the songs and other content displayed in iTunes, drag it into the open iTunes window instead of restoring it through the Finder; playlists and other metadata won't be preserved, as those are in the iTunes database files.
(40069) -
Last night, I'm pretty sure my Macbook hard drive crashed. AGAIN. I first ordered it online on July 5th of 2007 brand new right from the Apple Store. On January 11th of 2008, my first hard drive crashed. System locked up, heard clicking under the keyboard, blinking folder with a question mark inside of it whenever it was powered on. I took it to the Apple store, the Genius Bar guy took the HD out and checked it-dead. It was replaced on the 17th-I kept the receipt just incase. Last night I was typing a paper up for my Child Psych class when iTunes stopped responding. When I tried to quit it (command+q), nothing happened. I clicked the Apple in the top left hand corner to force quit it, and the whole system locked up. I heard clicking under the keyboard again, so I manually shut it off. And now I have the same blinking folder with the question mark again, and this time it even makes a beeping sound for me sometimes.
I called Apple this afternoon, and they keep wanting me to reset this, reset that, try this and try that. I've tried everything just as I did in January when this first happened, and no luck again. I was told to make an appointment at the nearest store (which is 65 miles away, 130 round trip) so they could tell me it was dead and give me a new one just to crash again in a few months and I lose everything all over again.
Anyway, the whole point of this is to find out what could be causing me to lose HD after HD? I really know nothing about Macs as a whole except for hard drive crashing issue; I've only used the OS for a little over a year so I'm putting this out there to anyone who knows more about them than I do. The machine mainly stays on my computer desk, but sometimes it ventures over to my bed. I charge it as needed, it doesn't leave the house (been too scared to do a lot with it since the first crash) so isn't slammed around in a backpack or dropped. Could it be actual hardware inside that is causing the failures, and if so, is that something that Apple could potentially check out and diagnose?
Thanks!Same for me, MacBook bought in December 2006 in Germany with 2 GHz Processor, 2 GB of RAM and 160 GB hard drive,
first drive crashed in december 2007, second drive just crashed in november 2008,
both drives were the Hitachi HTS541616J9SA00
now the replaced drive is again a Hitachi HTS541616J9SA00
I asked the Apple Service Center to put in a drive of another brand (I would pay the difference to the drive covered by the Apple Warranty Program) but Apple said they could only put in the HTS541616J9SA00 drive, otherwise I would need to pay the entire price of a different hard drive of my choice.
After doing some research on the internet, the Hitachi HTS541616J9SA00 seems to be a good hard drive, no known issues of premature breakdowns.
I have used many Apple and Windows notebooks since 1995 and never experienced a drive crashing after less than one year. Now I have repeated drive crashs in the same Apple notebook.
Since the drive model seems to be OK, I really have a suspicion of a hardware bug in the MacBook. -
Can't open iPhoto library after hard drive crash
My daughter's MacBook hard drive crashed rather catastrophically. I managed to clone the damaged drive to an external drive before it died completely. On the clone, her iPhoto library appears intact, but when I double click on it, and click the options to update the photos and thumbnails for the current version of iPhoto (I think she was using '08, and I'm on '09) I'm left with an empty iPhoto. When I open the package contents of the iPhoto Library, I can see the original files, but can't get them to open, even in Photoshop.
Any ideas out there? I have an older version of her Library on backup, but it's the more recent photos she's desperate to get back.The 'Originals' are all around 3 - 3.6 megs each.
Well that sounds like at least there is data there. Try download a trial of Graphic Coverter . I've seen that open some hopeless cases.
Regards
TD -
my hard drive crashed on my MacBook Pro crashed and I need to get my CS5 up and running on the new hard drive. I copied what I could onto an external hard drive but when I drag and drop I get directions to uninstall but the uninstall folder I have does says it is an alias that is no longer present. I get error 6. I would like to get my software up and running on the laptop again please
If you subscribed to iTunes match the songs are kept in icloud. If you didn't but you did save the actual iTunes library folder which should include the music, video, etc. you should be able to just drag this file back to your machine in the same place and when you open iTunes it will give you a chance to identify the iTunes library folder.
You can test this to find out if you saved the media files or not and don't need to attach your nano to do it.
You are correct that once you connect the nano it will clear the existing files from it and sync it with the new iTunes library.
If you don't have the media files i'm not sure if/how to get them back on a windows ipod. I have everything backed up regularly because of the horror stories I have seen & heard. -
My hard drive crashed on my macbook pro so i had a new one installed and they couldn't get my pictures off. I dont want to lose all my memories! They gave me back my old hard drive. Is there anyone that could help me?
I think how you understand the value of having backups. All you can do is:
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as MAC Data Recovery, Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provide trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.
You will need an external enclosure for the old drive so you can connect it to the computer in order to try the recovery software before you buy it. But if they don't work then you will need to send the drive to a recovery service such as Drive Savers. -
Hard drive crashed and had to replace drive and logic board on my MacBook pro. After Install tried to sync with my iPhone and a dialog box pops up stating "this iPhone synced with another iTunes library, erase and sync?". I checked the manually manage music and videos box because I don't want all my wife's pics and music on my iPhone. How do I Sync without erasing what I have on my iPhone???
columbus new boy wrote:
How crap is that?
It's not crap at all.
It's not that simple. For example, I've 3500 songs on my MacBook but don't want them all on my phone, so I have to manually select each song again???
There has to be a solution.
Why not simply make a playlist with the songs you want on the iPhone?
and maintain a current backup of your computer. -
My MacBook Pro hard drive crashed a little while ago and has been replaced. Is it possible to take tunes from iPod Classic and transfer all of them back to iTunes on computer? Is this just for purchased tunes or can I do it for ones that have been burned from CD's as well? Thanks for any help!
[Zevoneer's detailed instructions on getting music off an iPod|http://discussions.apple.com/message.jspa?messageID=9053179]
[Wired's How To: Get Your Music Off of Your iPod|http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod]
[http://www.metaphoriclabs.com/articles/5-ways-to-copy-music-off-your-ipod-window s-mac-os-x/]
[Topic: Get music off iPhone|http://discussions.apple.com/message.jspa?messageID=11512841]
[Copying iTunes Store purchases from your iPod or iPhone to a computer|http://docs.info.apple.com/article.html?artnum=305465] -
I have a macbook pro. I had iphoto on it prior to my hard drive crashing. Hard drive was replaced but iphoto is no longer on. How do I get it back without paying for it?
Have you tried
http://support.apple.com/kb/HT4928 -
2009 macbook pro does not boot, restarts half way through boot. Has hard drive crashed?
My macbook pro 2009 froze and shut off. I restarted it and only boots half way then it restarts on its own. I have tried entering cmd R to verify disk and permissions. My disk in unmounted and the SMART status says not supported. Error was found but while trying to repair it said: Disk utility stopped repairing. Disk utility can't repair this disk. Back up as many of your files as possible , reformat disk, and restoer your backed up files. I have tried to restore from time machine and it wont let me do that either. Has my hard drive crashed?
Also, About 2 months ago i installed new RAM so I now have 8GB instead of 2GB and everything was working well up to that point.I am having the exact same issue. I can only log into the system in safe mode. Holding down the Shift key when turning the machine on, until the log window appears.
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Hard drive crashed on macbook pro. now i want to recover all my photos on my iPhone (iPhone photos, favorites, stream, etc..) w/ out loosing. do i simply sync my iPhone? paranoid i will wipe iPhone photos when synching to new hard drive image and new iTunes image.
In addition, i lost all of my music when hard drive crashed (time machine backup was corrupted also), is there anyway to recover iTunes music. Music was a combination of purchased, CD's burned, diverse music library, etc.....
thank you,
JContact Apple Support:
http://www.apple.com/support/contact/
Apple - How to Contact Us:
http://www.apple.com/contact/
Be sure to refer to the repair ticket number.
Sounds like a terrible mixup.
Good luck & happy computing! -
When I power up my MacBook Pro, I get patterns. Nothing loads. Has my hard drive crashed or do I have a virus. I had been burning a DVD from an iMovie project on an external hard drive when problems began. Thanks for any insights.
Sounds like the video card is going, mine did that after I installed the P.O.S . OS X called Lion.
Was working fine under 10.6, little did I know that Cupertino was compromised at that time, likely the hackers corrupted the firmware updates.
Take it in, they will run their little test and say it's the video card and it's not worth spending $350+ plus whatever else you need to fix it.
Scrap it for parts and buy a new one.
However, you can extract the hard drive and use a SATA to USB adpater cable to the new Mac, transfer files manually or use Migration/Setup Assistant.
http://eshop.macsales.com/installvideos/
you'll need a tool kit too. -
This is UNACCEPTABLE. When a computer hard drive crashes, you can't do anything about it. Now I have a ton of photos on my iphone that I just can't get off it when I want to sync it with my newly purchased Macbook Air.
This is one area where controlling everything end-to-end is too much. Let us get to the **** raw data files where we need too (like the Macbook allows you to do that). COME ON APPLE. SERIOUSLY, do a **** upgrade and fix this crap.You can get your photos off your phone. If they are all in Camera Roll just import them to your new computer (http://support.apple.com/kb/HT4083). If some of them were synced to your iphone from your computer (i.e., in photo library) just use an app like PhotoSync and send them to your new computer wirelessly. For that matter, you can sync your phone with your new computer without losing your data and settings if you carefully follow this guide: https://discussions.apple.com/docs/DOC-3141. Your only issue will be non-purchased music on your phone which is not in your new iTunes library, which will require 3rd party software such as Touch Copy to transfer from your phone to iTunes (or you will have to rip you CDs again to import them).
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