Macbook Harddrive Failure -- Possible to retrieve data??

Hi! Last week my Macbook's screen displayed what they call the 'question mark of doom' (the folder with the '?' sign). I tried troubleshooting myself according the the Apple manual, but to no avail, so I took it down the the Apple store -- they said it was possibly harddrive failure, which is really bad news for me =( I didn't backup my data and photos for the last 2 years, and of course they're really important to me. There weren't any signs of defect earlier, so that's why I didn't expect this would happen to my Macbook. Now they've sent it to get it repaired, the engineer hasn't given me a call yet, but I'm really worried. Is it possible to recover my data from the old disk, if it's undetectable on my Macbook?

if Apple has the computer, I doubt you will see that drive again. They will replace it and keep your old drive. They will not attempt to recover anything for you. You should have tried that before you sent it in. Data Rescue II or Boomerang are two utilities used for that. Also, DIskWarrior may have repaired the drive.
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG

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    (01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Discovery.DiscoveryEnumObject.GetSql2kMsiInstanceListInHive(String   machineName, RegistryView regView)
    (01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Discovery.DiscoveryEnumObject.LoadSql2kInstanceList(String   machineName)
    (01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Discovery.Product.GetData(EnumResult erParent)
    (01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData()
    (01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData(Request req,   Object ci)
    (01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.GetData(Object   connectionInfo, Request request)
    (01) 2014-04-10 11:51:36 Slp:    at   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object   connectionInfo, Request request)
    (01) 2014-04-10 11:51:36 Slp:    --- End of   inner exception stack trace ---
    (01) 2014-04-10 11:51:39 Slp: Received request to add the   following file to Watson reporting:   C:\Users\HS2\AppData\Local\Temp\tmp6614.tmp
    (01)   2014-04-10 11:51:39 Slp: The following is an exception stack listing the   exceptions in outermost to innermost order
    (01)   2014-04-10 11:51:39 Slp: Inner exceptions are being indented
    (01)   2014-04-10 11:51:39 Slp:
    (01)   2014-04-10 11:51:39 Slp: Exception type:   Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException
    (01)   2014-04-10 11:51:39 Slp:     Message:
    (01)   2014-04-10 11:51:39 Slp:           Failed to retrieve data for this request.
    (01)   2014-04-10 11:51:39 Slp:     HResult : 0x80131500
    (01) 2014-04-10 11:51:39 Slp:       Data:
    (01) 2014-04-10 11:51:39   Slp:       HelpLink.ProdName = Microsoft SQL   Server
    (01) 2014-04-10 11:51:39   Slp:       HelpLink.BaseHelpUrl =
    http://go.microsoft.com/fwlink
    (01) 2014-04-10 11:51:39   Slp:       HelpLink.LinkId = 20476
    (01) 2014-04-10 11:51:39 Slp:       Stack:
    (01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object   connectionInfo, Request request)
    (01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.ProcessDTbl(DataTable   dt, Int32 level)
    (01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.CollectSqlDiscoveryData(String   machineName)
    (01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.CollectDiscoveryData(String   machineName)
    (01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.LoadData(IEnumerable`1   machineNames, String discoveryDocRootPath,
    String   clusterDiscoveryDocRootPath)
    (01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Configuration.SetupExtension.RunDiscoveryAction.ExecuteAction(String   actionId)
    (01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String actionId,   TextWriter errorStream)
    (01) 2014-04-10 11:51:39   Slp:         at   Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(TextWriter   statusStream, ISequencedAction actionToRun, ServiceContainer
    context)
    (01)   2014-04-10 11:51:39 Slp:     Inner exception type:   System.ComponentModel.Win32Exception
    (01)   2014-04-10 11:51:39 Slp:           Message:
    (01)   2014-04-10 11:51:39   Slp:                   Not all privileges or groups referenced are assigned to the caller.
    (01)   2014-04-10 11:51:39   Slp:                  
    (01)   2014-04-10 11:51:39 Slp:           HResult : 0x80004005
    (01)   2014-04-10 11:51:39 Slp:           Error : 1300
    (01) 2014-04-10 11:51:39   Slp:         Stack:
    (01) 2014-04-10 11:51:39   Slp:                   at   Microsoft.SqlServer.Configuration.Sco.AdjustTokenPrivilege.SetPrivilege(Boolean  
    enable)
    (01) 2014-04-10 11:51:39   Slp:                   at Microsoft.SqlServer.Configuration.Sco.AdjustTokenPrivilege..ctor(String   privilege)
    (01) 2014-04-10 11:51:39   Slp:                   at   Microsoft.SqlServer.Configuration.Sco.SqlRegistry.GetLocallyCachedLocalMachineSubKey(ServiceContainer  
    ctx, String machineName, SqlRegistryKey key)
    (01) 2014-04-10 11:51:39   Slp:                   at Microsoft.SqlServer.Discovery.DiscoveryUtils.TryLocallyCacheRegistryKey(ServiceContainer   ctx,
    String machineName, SqlRegistryKey machineKey, String registryPath,   RegistryView regView, String regPath, RegistryAccess registryAccess,   Boolean& alreadyCached)
    (01) 2014-04-10 11:51:39   Slp:                   at   Microsoft.SqlServer.Discovery.DiscoveryUtils.GetLocalMachineSubKey(ServiceContainer  
    ctx, String machineName, RegistryView regView, String regPath, RegistryAccess   registryAccess)
    (01) 2014-04-10 11:51:39   Slp:                   at   Microsoft.SqlServer.Discovery.DiscoveryEnumObject.GetSql2kMsiInstanceListInHive(String  
    machineName, RegistryView regView)
    (01) 2014-04-10 11:51:39   Slp:                   at   Microsoft.SqlServer.Discovery.DiscoveryEnumObject.LoadSql2kInstanceList(String   machineName)
    (01) 2014-04-10 11:51:39   Slp:                   at Microsoft.SqlServer.Discovery.Product.GetData(EnumResult erParent)
    (01) 2014-04-10 11:51:39   Slp:                   at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData()
    (01) 2014-04-10 11:51:39   Slp:                   at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData(Request req,   Object ci)
    (01) 2014-04-10 11:51:39   Slp:                   at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.GetData(Object   connectionInfo, Request request)
    (01) 2014-04-10 11:51:39 Slp:                   at   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object   connectionInfo, Request request)
    (01) 2014-04-10 11:51:44 Slp: Watson Bucket 2
     Original Parameter Values
    (01) 2014-04-10 11:51:44 Slp: Parameter 0 : SQL Server  
    2012@RTM@KB2931078
    (01) 2014-04-10 11:51:44 Slp: Parameter 1 :   Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process
    (01) 2014-04-10 11:51:44 Slp: Parameter 2 :   Microsoft.SqlServer.Configuration.Sco.AdjustTokenPrivilege.SetPrivilege
    (01) 2014-04-10 11:51:44 Slp: Parameter 3 :
    Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException@-2146233088  
    (01) 2014-04-10 11:51:44 Slp: Parameter 4 :
    System.ComponentModel.Win32Exception@-2147467259  
    (01) 2014-04-10 11:51:44 Slp: Parameter 5 :   RunRemoteDiscoveryAction
    (01) 2014-04-10 11:51:44 Slp: Parameter 8 : 1300
    (01) 2014-04-10 11:51:44 Slp:
     Final Parameter Values
    (01) 2014-04-10 11:51:44 Slp: Parameter 0 : SQL Server  
    2012@RTM@KB2931078
    (01) 2014-04-10 11:51:44 Slp: Parameter 1 : 0x6785B09D
    (01) 2014-04-10 11:51:44 Slp: Parameter 2 : 0xB2652E58
    (01) 2014-04-10 11:51:44 Slp: Parameter 3 : 0x74E34741
    (01) 2014-04-10 11:51:44 Slp: Parameter 4 : 0xDC80C325
    (01) 2014-04-10 11:51:44 Slp: Parameter 5 :   RunRemoteDiscoveryAction
    (01) 2014-04-10 11:51:44 Slp: Parameter 8 : 0xA05EFA62
    (01) 2014-04-10 11:51:45 Slp: Sco: Attempting to write   hklm registry key Microsoft SQL Server to file C:\Program Files\Microsoft SQL   Server\110\Setup   Bootstrap\Log\20140410_115053\Registry_SOFTWARE_Microsoft_Microsoft SQL  
    Server.reg_
    (01) 2014-04-10 11:51:45 Slp: The following exception   occurred while preparing registry logs during Watson failure processing: Not   all privileges or groups referenced are assigned to the caller.
    (01) 2014-04-10 11:51:45 Slp: Sco: Attempting to write   hklm registry key Uninstall to file C:\Program Files\Microsoft SQL   Server\110\Setup   Bootstrap\Log\20140410_115053\Registry_SOFTWARE_Microsoft_Windows_CurrentVersion_Uninstall.reg_
    (01) 2014-04-10 11:51:45 Slp: The following exception   occurred while preparing registry logs during Watson failure processing: Not   all privileges or groups referenced are assigned to the caller.
    (01) 2014-04-10 11:51:45 Slp: Sco: Attempting to write   hklm registry key MSSQLServer to file C:\Program Files\Microsoft SQL   Server\110\Setup Bootstrap\Log\20140410_115053\Registry_SOFTWARE_Microsoft_MSSQLServer.reg_
    (01) 2014-04-10 11:51:45 Slp: The following exception   occurred while preparing registry logs during Watson failure processing: Not   all privileges or groups referenced are assigned to the caller.
    (01) 2014-04-10 11:51:45 Slp: Sco: Attempting to write   hklm registry key Microsoft SQL Server to file C:\Program Files\Microsoft SQL   Server\110\Setup   Bootstrap\Log\20140410_115053\Registry_SOFTWARE_Wow6432Node_Microsoft_Microsoft  
    SQL Server.reg_
    (01) 2014-04-10 11:51:45 Slp: The following exception   occurred while preparing registry logs during Watson failure processing: Not   all privileges or groups referenced are assigned to the caller.
    (01) 2014-04-10 11:51:45 Slp: Sco: Attempting to write   hklm registry key Uninstall to file C:\Program Files\Microsoft SQL   Server\110\Setup   Bootstrap\Log\20140410_115053\Registry_SOFTWARE_Wow6432Node_Microsoft_Windows_CurrentVersion_Uninstall.reg_
    (01) 2014-04-10 11:51:45 Slp: The following exception   occurred while preparing registry logs during Watson failure processing: Not   all privileges or groups referenced are assigned to the caller.
    (01) 2014-04-10 11:51:45 Slp: Sco: Attempting to write   hklm registry key MSSQLServer to file C:\Program Files\Microsoft SQL   Server\110\Setup Bootstrap\Log\20140410_115053\Registry_SOFTWARE_Wow6432Node_Microsoft_MSSQLServer.reg_
    (01) 2014-04-10 11:51:45 Slp: The following exception   occurred while preparing registry logs during Watson failure processing: Not   all privileges or groups referenced are assigned to the caller.
    (01) 2014-04-10 11:51:46 Slp: Failed to retrieve data for   this request.
    (01) 2014-04-10 11:51:46 Slp: Watson bucket for exception   based failure has been created
    (01) 2014-04-10 11:51:46 Slp: Sco: Attempting to create   base registry key HKEY_LOCAL_MACHINE, machine
    (01) 2014-04-10 11:51:46 Slp: Sco: Attempting to open   registry subkey Software\Microsoft\Microsoft SQL Server\110
    (01) 2014-04-10 11:51:46 Slp: Sco: Attempting to get   registry value EnableErrorReporting
    (01) 2014-04-10 11:51:46 Slp: WER: Successfully read app   consent from registry Software\Microsoft\Microsoft SQL   Server\110\EnableErrorReporting=0.
    (01) 2014-04-10 11:51:46 Slp: WER: Application level   consent value '0' was mapped to consent status 'WerConsentDenied'
    (01) 2014-04-10 11:51:46 Slp: WER: Result of the   submission:: 'WerDisabled'
    (01) 2014-04-10 11:51:46 Slp: WER: Submitted 1 of 1   failures to the Watson data repository
    (01) 2014-04-10 11:51:46 Slp: Sco: File   'C:\Windows\system32\Cluster.exe' does not exist
    (01) 2014-04-10 11:51:46 Slp: Failed to collect cluster   logs, cannot find Cluster.exe under system directory.
    (01) 2014-04-10 11:51:46 Slp: Dumping final cluster state.
    (01) 2014-04-10 11:51:49 Slp: Completed dumping final   cluster state.
    (01) 2014-04-10 11:51:51 Slp:
    (01) 2014-04-10 11:51:51 Slp:   ----------------------------------------------------------------------
    (01) 2014-04-10 11:51:51 Slp:
    (01)   2014-04-10 11:51:51 Slp: Error result: -2146233088
    (01)   2014-04-10 11:51:51 Slp: Result facility code: 19
    (01)   2014-04-10 11:51:51 Slp: Result error code: 5376
    (01)   2014-04-10 11:51:51 Slp: SQM Service: Sqm does not have active session.

    Hello SQL Ranger,
    Thanks for posting the detailed log. I dont have exact solution for this but I can give you some hint what could be reason patch has failed below message points to fact that there is some issue with account which is used to install CU patch.Have alook at
    below log.It says that when patch was trying to get details from other node in cluster it was not able to.
    01) 2014-04-10 11:51:33 Slp: Discovery on local machine is complete
    (01) 2014-04-10 11:51:33 Slp: Running discovery on remote machine: VMSPDB1
    (01) 2014-04-10 11:51:35 Slp: Discovery on VMSPDB1 failed due to exception
    (01) 2014-04-10 11:51:36 Slp: Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException: Failed to retrieve data for this request. ---> System.ComponentModel.Win32Exception: Not all privileges or groups referenced are assigned to the caller.
    IMO I strongly feel it is issue with the account. Microsoft has also documented about this for SQL Server 2008 .Have a look at following links
    http://support.microsoft.com/default.aspx?scid=kb;en-US;2000257
    Please also assign privilege mentioned in below link
    http://www.bradg.co.za/?p=12
    Hope this helps
    Please mark this reply as the answer or vote as helpful, as appropriate, to make it useful for other readers

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