MacBook has slowed to the point of crashing everytime?
So, my MacBook Air (Mid 2011, 2GB Ram) has become so slow to the point of it crashing in every app. It's fairly understandable as it's old and the memory is only 2GB. I will be buying the new MacBook on its release, but is there anything I can do to keep this one going until then?
The apps I use that cause it to crash:
Spotify
Skype
iTunes
Photoshop Elements 11 (Photoshop CC will not run anymore)
Safari
Minecraft
I am running on Yosemite and I am about 16GB free of 60 (I am unable to find what all these files are, I am sure that I have not used that much space; I have used multiple applications to try and get rid of the files, but no luck)
I ran EtreCheck and these are the stats:
Problem description:
Slowed Mac
EtreCheck version: 2.1.8 (121)
Report generated 1 April 2015 09:36:29 BST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Technical Specifications)
MacBook Air - model: MacBookAir4,1
1 1.6 GHz Intel Core i5 CPU: 2-core
2 GB RAM Not upgradeable
BANK 0/DIMM0
1 GB DDR3 1333 MHz ok
BANK 1/DIMM0
1 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 495
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 288 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:24:2
Disk Information: ℹ️
APPLE SSD TS064C disk0 : (60.67 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 59.81 GB (16.69 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. iPhone
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/LaCie Desktop Manager.app
[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Click for support]
[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) [Click for support]
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) [Click for support]
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) [Click for support]
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking (7.0.1) [Click for support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.1) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
[not loaded] com.ni.Fantom.nxtfwdl (1.1.1) [Click for support]
[loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) [Click for support]
Startup Items: ℹ️
Fantom: Path: /Library/StartupItems/Fantom
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.syncdefaultsd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
9 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.coresymbolicationd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.wdhelper.plist
10 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.intego.backupassistant.agent.plist [Click for support]
[failed] com.kodak.BonjourAgent.plist [Click for support] [Click for details]
[failed] com.logmein.logmeingui.plist [Click for support] [Click for details]
[not loaded] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.ea.origin.ESHelper.plist [Click for support]
[running] com.intego.BackupAssistant.daemon.plist [Click for support]
[not loaded] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Steam UNKNOWN (missing value)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Desktop Aquarium free UNKNOWN (missing value)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
DirectorShockwave: Version: 11.6.4r634 [Click for support]
Google Earth Web Plug-in: Version: 6.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
DFusionWebPlugin: Version: Unknown [Click for support]
RealPlayer Plugin: Version: Unknown
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
DFusionWebPluginS64: Version: Unknown [Click for support]
AdobePDFViewer: Version: 9.5.2 [Click for support]
SharePointBrowserPlugin: Version: 14.2.4 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 59.81 GB Disk used: 43.12 GB
Destinations:
LaCie [Local]
Total size: 999.86 GB
Total number of backups: 1
Oldest backup: 2015-02-21 22:58:38 +0000
Last backup: 2015-02-21 22:58:38 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 59.81 GB X 3)
Data [Network]
Total size: 2.00 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 59.81 GB X 3)
Top Processes by CPU: ℹ️
15% mds
6% WindowServer
5% Spotify
4% Safari
2% Spotify Helper
Top Processes by Memory: ℹ️
94 MB Spotify Helper
54 MB Skype
52 MB Safari
26 MB Finder
24 MB mds
Virtual Memory Information: ℹ️
53 MB Free RAM
542 MB Active RAM
443 MB Inactive RAM
794 MB Wired RAM
2.83 GB Page-ins
47 MB Page-outs
Diagnostics Information: ℹ️
Apr 1, 2015, 09:11:50 AM Self test - passed
Apr 1, 2015, 07:54:51 AM /Library/Logs/DiagnosticReports/Spotify_2015-04-01-075451_[redacted].hang
Mar 31, 2015, 02:04:18 PM /Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2015-03-31-140418_[redacted].cpu_resource.diag [Click for details]
Mar 31, 2015, 12:14:46 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-31-001446_[ redacted].cpu_resource.diag [Click for details]
Mar 30, 2015, 06:20:57 PM /Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2015-03-30-182057_[redacted].cpu_resource.diag [Click for details]
Mar 29, 2015, 07:08:48 PM /Library/Logs/DiagnosticReports/Skype_2015-03-29-190848_[redacted].hang
Mar 29, 2015, 06:22:25 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-03-29-182225_[r edacted].cpu_resource.diag [Click for details]
Mar 29, 2015, 07:08:57 PM /Library/Logs/DiagnosticReports/Skype_2015-03-29-190857_[redacted].hang
Hello BetseyH,
I'm sorry to hear you are having these issues with your MacBook Air. Given the amount of RAM that this machine has, you may have to be particularly frugal memory-wise regarding which programs you run, especially when running them at the same time (you may need to close unnecessary apps whenever possible). For more detailed information about overall memory pressure and individual application memory loads, as well as other potential system resource issues, you may find the following article helpful:
How to use Activity Monitor - Apple Support
Sincerely,
- Brenden
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Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:48:3
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (361.81 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
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Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.Cvnt.nke (2.1.2 - SDK 10.8)
com.Cvnt.driver.CvntDriver (2.1.2 - SDK 10.8)
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[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.Cvnt.daemon.plist 3rd-Party support link
[System] com.Cvnt.Uninstall.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.mice.360Daemon.plist 3rd-Party support link
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[System] com.Cvnt.start.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
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[not loaded] com.logos.LogosIndexer.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
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Dropbox
Spotify
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FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.0.1f2 3rd-Party support link
DirectorShockwave: Version: 11.6.8r638 3rd-Party support link
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
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BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
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AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
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Time Machine:
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Volumes being backed up:
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Time Machine Backups [Local] (Last used)
Total size: 0 B
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Top Processes by CPU:
8% Finder
5% WindowServer
1% EtreCheck
1% LogosIndexer
0% Google Chrome
Top Processes by Memory:
233 MB com.apple.IconServicesAgent
127 MB Finder
127 MB Google Chrome
90 MB Dock
74 MB LogosIndexer
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1.83 GB Active RAM
1.21 GB Inactive RAM
682 MB Wired RAM
605 MB Page-ins
0 B Page-outsAlso, I tried booting in safe mode multiple times which did not help
-
It was working just fine. I had just downloaded a 130 mb album. A few minutes after my MacBook basically stopped working. I could not open applications or close them. I decided to restart my computer and this did not help. I am able to turn my computer on and off but that is it.
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Message was edited by: Carolyn Samit
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