MacBook has started to shut down randomly.
I've had my MacBook for almost four months now and have loved it so far-- no problems. Then, a few days ago, out of the blue, it started shutting off randomly. I called AppleCare yesterday and they suggested I install an update for the fan, which I did. That seemed to do the trick for about a day, but then a few minutes ago, it did it again. Sometimes when I go to turn it back on, it sounds like it's coming on, then dies again. Other times, it stays on for a few minutes, and then goes back off again. It doesn't feel especially hot when it does this, in fact, it seems somewhat cooler than usual in my opinion. I'm going to try and take it in to my local Apple store tomorrow, but wondered if anyone here might be able to save me a trip or give me more info. Thanks!
I've had my MacBook for almost four months now and
have loved it so far-- no problems. Then, a few days
ago, out of the blue, it started shutting off
randomly. I called AppleCare yesterday and they
suggested I install an update for the fan, which I
did. That seemed to do the trick for about a day,
but then a few minutes ago, it did it again.
Sometimes when I go to turn it back on, it sounds
like it's coming on, then dies again. Other times,
it stays on for a few minutes, and then goes back
off again. It doesn't feel especially hot when it
does this, in fact, it seems somewhat cooler than
usual in my opinion. I'm going to try and take it
in to my local Apple store tomorrow, but wondered if
anyone here might be able to save me a trip or give
me more info. Thanks!
Unfortunately, there's many that has this problem. I recommend taking it to the Apple Store for repair. Currently repair time is a bit slow because the parts needed to repair this problem is not always in stock. I would say prepare for the worst (up to 3 weeks).
Would be nice if you can add yourself to the list of MacBooks with this problem here:
http://www.macbookrandomshutdown.com/
good luck! (my macbook is still in repair.....)
Similar Messages
-
My MacBook Pro starts then shuts down on its own 4 seconds later. An idea on what I should do? Thanks!
Is the little LED on your adapter's MagSafe plug glowing when it's connected? What color?
It sounds as though your battery is drained and the adapter isn't charging it. Try resetting the SMC:
http://support.apple.com/kb/HT3964
That may start the battery charging again. -
My Macbook air (late 2010) shuts down randomly!!
Need some help here!! My Macbook air (late 2010) shuts down randomly, sometimes it won't even power on. This happened to me one morning, then at night try turning it back on, it went back to normal, I didnt do anything to it. Today it did it again but it went back to normal few minutes later after hitting the power buttom more than 10 times
Hi Argenisss,
I'm sorry you are having issues with your Macbook Air. Since your post indicates you have the latest version of the operating system, I would suggest resetting the System Management Controller (SMC)
Intel-based Macs: Resetting the System Management Controller (SMC)
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Another troubleshooting step would be to reset the PRAM as well:
About NVRAM and PRAM
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
You can read more details by clicking on the two links above, but these would be two good troubleshooting steps to try.
Hopefully, this information will help ....
- Judy -
13" MacBook Pro (late 2012) shuts down randomly
Mac book pro 13" retina shuts down randomly and without warning. The screen goes black and it takes several minutes before it will start back up.
I've taken my mac book pro 13" retina to the genius bar, twice. The first time I was told to remove some software, which I did and the computer continues to randomly shut down. The second time I was told to make sure that I have at least 12 GB of storage available, which I made happen and the computer continues to shut down.
What I can tell you, and what I've told genius bar, is:
The shut down happens when it is either plugged in or not. The shut downs happen toward the middle of the day when the computer gets warm. It is not hot, just warm. If I keep a external fan pointed at it all day I do not get any shut downs. I've spend almost a full day at genius bar and I am looking for some help/approach/information that would help us solve this problem.
Computer Info:
MacBook Pro (Retina, 13-inch, Late 2012)
Yosemtie 10.10.1. Note I was running the latest Mavericks and had the problem too. The upgrade did not help.
Thank you.Their tests are superior to the AHT and so I am surprised that they did not pick up on any hardware faults. The responses that you say they gave you are in my opinion, to be charitable, worthless. The fact is that the quality of the technicians at a genius bar are not consistent, some being better than others.
If I were in your position, I would firmly but politely demand the the MBP be serviced so that the AHT not produce that error any more. If need be, send the MBP to a repair facility where more experienced personnel can work on it. If you have Apple care, there should be no charge.
Ciao. -
MacBook is starting to shut down after 5 minutes.
My MacBook has just started to shut down after 5-10 minutes. The computer still holds a charge, and the battery Percentage says that it's full, so I dont know what's going on.
If it's under AppleCare take it in immediately.
It is possible that a fan might not be working, and causing it to overheat & shutdown as a safety measure.
The other reason could be RAM.
But that's just my guess. -
2006 Macbook Pro A1150, 2.16 Intel Core Duo, 1GB RAM, constantly freezes requiring shutdown by power button, screen turns black and randomly shuts down,screen has horizontal black lines sometimes but not always. Will upgrading RAM help?
Forgot to add:
Battery Health: 77% with 389 Cycles (from iStat)
Possible Power Issues:
Power connector does not always light up
Thanks. -
Trying to figure out why MacBook Pro 1,1 shuts down randomly
Hi-
I have a MacBook Pro that shuts down frequently, almost during every use. This has been happening over the last 2-3 months. It will be working fine, then the pointer freezes, then the screen will flicker, then it will shut off. The problem happens with the battery, plugged in and even plugged in without the battery. It has also happened while running off the WIndows XP Bootcamp partition.
I've looked around for some solutions but haven't fixed the problem yet. Last weekend I erased the hard drive (keeping the Windows partition) and reinstalled OS X 10.6.8 but the problem started again. My best guess is that it is a thermal issue beacuse the problems to seem to occur around 80C. So I've installed SMC Fan Control to try to keep the temperature low, but I haven't had it running for long with the new OS X install. I figured I'd check here to see if there could be any other issues.
If anyone has any insight, I'd graetly appreciate it. Thank you!
Here is the system and other diagnostic info:
MacBook Pro 1,1 2.16GHz
2GB RAM
OSX 10.6.8
500GB HDD - user installed ~3 years ago
Apple Hardware Test - 09/21/13 - No Trouble
Disk Utility, TechTool - No Issues
Below are the Console messages, system diagnostics, and Terminal kextstat, process and pref documents.
CONSOLE MESSAGE BEFORE RECENT SHUTDOWNS:
9/21/13 12:19:00 PM
com.apple.launchd[1]
*** launchd[1] has started up. ***
9/21/13 12:19:22 PM
com.apple.launchd.peruser.501[95]
(com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
9/21/13 12:19:25 PM
com.apple.launchd.peruser.501[95]
(com.apple.Kerberos.renew.plist[118]) Exited with exit code: 1
9/21/13 12:19:26 PM
com.apple.launchd.peruser.501[95]
(com.apple.mrt.uiagent[117]) Exited with exit code: 255
9/21/13 12:19:28 PM
com.apple.WindowServer[77]
Sat Sep 21 12:19:28 C----s-MacBook-Pro-15.local WindowServer[77] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
9/21/13 12:19:28 PM
com.apple.launchd.peruser.501[95]
([email protected][122]) Exited with exit code: 1
9/21/13 12:40:03 PM
[0x0-0x12012].com.google.Chrome[147]
[WARNING:/Volumes/Builds/wksp/depot/Harrison/code/products/player/pepper/gypbuil d/../../../../flash/platform/pepper/pep_url_request_info.cpp(202)] Missing colon in HTTP header line "
9/21/13 12:40:03 PM
[0x0-0x12012].com.google.Chrome[147]
9/21/13 12:43:36 PM
com.apple.launchd[1]
*** launchd[1] has started up. ***
9/21/13 12:43:56 PM
com.apple.launchd.peruser.501[97]
(com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
9/21/13 12:43:57 PM
com.apple.launchd[1]
(com.apple.xprotectupdater[21]) Exited with exit code: 252
9/21/13 12:43:59 PM
com.apple.launchd.peruser.501[97]
(com.apple.Kerberos.renew.plist[121]) Exited with exit code: 1
9/21/13 12:43:59 PM
com.apple.launchd.peruser.501[97]
(com.apple.mrt.uiagent[120]) Exited with exit code: 255
9/21/13 12:44:00 PM
com.apple.launchd.peruser.501[97]
([email protected][125]) Exited with exit code: 1
CONSOLE SYSTEM DIAGNOSTICS:
Sat Sep 21 12:26:13 2013
panic(cpu 0 caller 0x2a0663): "Spinlock acquisition timed out: lock=0x54493f0, lock owner thread=0x72, current_thread: 0x4e06000, lock owner active on CPU 0xffffffff"@/SourceCache/xnu/xnu-1504.15.3/osfmk/i386/locks_i386.c:374
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x10bdc8 : 0x21b837 (0x5dd7fc 0x10bdfc 0x223ce1 0x0)
0x10be18 : 0x2a0663 (0x59ccb0 0x54493f0 0x72 0x4e06000)
0x10be58 : 0x2278a3 (0x54493f0 0x13b79 0x10be98 0x1)
0x10be88 : 0x23190a (0x54493d4 0x0 0x10bee8 0x3f1e9972)
0x10bed8 : 0x298e82 (0x81e050 0x3f1e9edb 0x1 0xc5b5bb)
0x10bf28 : 0x2aa26c (0x0 0x2ad11b 0x0 0xbfd911)
0x10bf48 : 0x2b32f2 (0x3588bb68 0x0 0x10bf78 0x2aa21d)
0x10bf78 : 0x2ab423 (0xde 0x3588bb68 0x3d4 0x0)
0x10bfd8 : 0x2a1c2e (0x3588bb68 0x0 0x0 0x2a2a5b)
0x3588bbb8 : 0x225bba (0x0 0x3f173d00 0x1 0x84bf28)
0x3588bc18 : 0x22698c (0x1 0x4e06000 0x4c61c58 0x0)
0x3588bc88 : 0x2275b0 (0x4e0601c 0x2198ae 0x0 0x0)
0x3588bcf8 : 0x227654 (0x0 0x0 0x0 0x0)
0x3588bd18 : 0x2199ab (0x0 0x1 0x3588bd38 0xc)
0x3588bd48 : 0x535562 (0x1 0xf4240 0x0 0x545bab)
0x3588bd68 : 0x10ee8b7 (0x1 0x1 0x0 0x53cb54)
0x3588bdb8 : 0x10ee93a (0x24b0e000 0x1 0x10f6640 0x2)
0x3588bde8 : 0x10e6a0d (0x24b0e000 0x4e29000 0x24b0e004 0x10001)
0x3588be18 : 0x543f08 (0x24b0e000 0x4e29000 0x1 0x506b76)
0x3588be78 : 0x542137 (0x4e29000 0x24b0e000 0x4d89b40 0x91)
0x3588bf28 : 0x5426e9 (0x4e29000 0x4d844c0 0x0 0xffffffff)
0x3588bf78 : 0x5443d5 (0x4e29000 0x0 0x3588bfac 0x1)
0x3588bfc8 : 0x2a179c (0x4e084c0 0x0 0x2a17ab 0x4e053d4)
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.AppleYukon2(3.2.1b1)@0x10cb000->0x10f6fff
dependency: com.apple.iokit.IONetworkingFamily(1.10)@0x9e6000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x909000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro1,1 (Mac-F425BEC8)
System uptime in nanoseconds: 6307782509
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.CSRHIDTransitionDriver 2.4.5f3
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTrackpad 201.6
com.apple.driver.AppleUSBTCKeyEventDriver 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.USBCameraFirmwareLoader 1.1.0
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.iokit.AppleYukon2 3.2.1b1
com.apple.driver.AppleUSBUHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.CSRUSBBluetoothHCIController 2.4.5f3 - last loaded 3288951212
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOACPIFamily 1.3.0
com.apple.iokit.IOPCIFamily 2.6.5
CONSOLE MDS SYSTEM DIAGNOSTICS:
Process: mds [30]
Path: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
Identifier: mds
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2013-09-18 22:00:47.363 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000008244489
Crashed Thread: 4 Dispatch queue: com.apple.root.default-priority
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x9879dafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9879e267 mach_msg + 68
2 com.apple.CoreFoundation 0x96efc2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96efb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96efb1f1 CFRunLoopRunInMode + 97
5 mds 0x0000dbc9 0x1000 + 52169
6 mds 0x00004ed5 0x1000 + 16085
Thread 1:
0 libSystem.B.dylib 0x987c3412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x987c39a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x987c35c6 start_wqthread + 30
Thread 2: Dispatch queue: <MDSAccessManager 0x401c40 shutdown:NO got shutdown notification:NO>
0 libSystem.B.dylib 0xffff028f __spin_lock + 47
1 com.apple.CoreFoundation 0x96ee92b5 -[NSObject(NSObject) release] + 37
2 mds 0x0001e4fa 0x1000 + 120058
3 mds 0x0001e684 0x1000 + 120452
4 com.apple.CoreFoundation 0x96f1a832 sendRelease + 34
5 mds 0x0001104d 0x1000 + 65613
6 libSystem.B.dylib 0x987ca862 _Block_release + 143
7 libSystem.B.dylib 0x987c448c _dispatch_queue_drain + 249
8 libSystem.B.dylib 0x987c3ee8 _dispatch_queue_invoke + 50
9 libSystem.B.dylib 0x987c3cfe _dispatch_worker_thread2 + 240
10 libSystem.B.dylib 0x987c3781 _pthread_wqthread + 390
11 libSystem.B.dylib 0x987c35c6 start_wqthread + 30
Thread 3: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x987c4382 kevent + 10
1 libSystem.B.dylib 0x987c4a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x987c3f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x987c3cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x987c3781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x987c35c6 start_wqthread + 30
Thread 4 Crashed: Dispatch queue: com.apple.root.default-priority
0 ??? 0x08244489 0 + 136594569
1 com.apple.CoreFoundation 0x96ee980d CFBasicHashRemoveValue + 1309
2 com.apple.CoreFoundation 0x96ee9150 __CFDoExternRefOperation + 768
3 com.apple.CoreFoundation 0x96ee92b5 -[NSObject(NSObject) release] + 37
4 com.apple.CoreFoundation 0x96ecbeb8 CFRelease + 152
5 com.apple.CoreFoundation 0x96ef8bcd _CFAutoreleasePoolPop + 253
6 com.apple.Foundation 0x92182976 NSPopAutoreleasePool + 76
7 com.apple.Foundation 0x921837d2 -[NSAutoreleasePool release] + 130
8 mds 0x0002ad06 0x1000 + 171270
9 mds 0x0001e12c 0x1000 + 119084
10 mds 0x000578fb 0x1000 + 354555
11 libSystem.B.dylib 0x987d1a24 _dispatch_call_block_and_release + 16
12 libSystem.B.dylib 0x987c3cf2 _dispatch_worker_thread2 + 228
13 libSystem.B.dylib 0x987c3781 _pthread_wqthread + 390
14 libSystem.B.dylib 0x987c35c6 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x987c3412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x987c39a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x987c35c6 start_wqthread + 30
Thread 6: Dispatch queue: <MDSStoreManager 0x400840 shutdown:NO got shutdown notification:NO>
0 mds 0x0004c30e 0x1000 + 307982
1 mds 0x000546ce 0x1000 + 341710
2 mds 0x00052bd5 0x1000 + 334805
3 mds 0x00057a86 0x1000 + 354950
4 libSystem.B.dylib 0x987c1b03 dispatch_barrier_sync_f + 78
5 mds 0x000579c2 0x1000 + 354754
6 mds 0x00052a5f 0x1000 + 334431
7 mds 0x00023c16 0x1000 + 142358
8 mds 0x0001e0fc 0x1000 + 119036
9 mds 0x00057a86 0x1000 + 354950
10 mds 0x00057b44 0x1000 + 355140
11 libSystem.B.dylib 0x987c448c _dispatch_queue_drain + 249
12 libSystem.B.dylib 0x987c3ee8 _dispatch_queue_invoke + 50
13 libSystem.B.dylib 0x987c3cfe _dispatch_worker_thread2 + 240
14 libSystem.B.dylib 0x987c3781 _pthread_wqthread + 390
15 libSystem.B.dylib 0x987c35c6 start_wqthread + 30
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x00191369 ebx: 0x96ff3aa1 ecx: 0x00303bc0 edx: 0xffce69ef
edi: 0x00000001 esi: 0xa09478e0 ebp: 0xb0205cc8 esp: 0xb0205c1c
ss: 0x0000001f efl: 0x00010246 eip: 0x08244489 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x08244489
Binary Images:
0x1000 - 0xadff7 mds ??? (???) <D2070F12-026E-5112-1B0C-ED990CC40191> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
0xd0000 - 0x20cfef com.apple.spotlight.index 10.6.3 (507.15) <7E848BAE-B12B-D854-10A9-6A388D4E7EC9> /System/Library/PrivateFrameworks/SpotlightIndex.framework/Versions/A/Spotlight Index
0x243000 - 0x245ff7 com.apple.MDSChannel 1.0.1 (1.0.1) <15A08A02-45E5-4242-665E-523FB59445CC> /System/Library/PrivateFrameworks/MDSChannel.framework/Versions/A/MDSChannel
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
0x90003000 - 0x900b0fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x91261000 - 0x912cbfe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x920cd000 - 0x9212aff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9212b000 - 0x9212bff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9212c000 - 0x92152ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9217f000 - 0x923f0fef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92481000 - 0x9248efe7 libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <828CCEAB-F193-90F1-F48C-54E3C88B29BC> /usr/lib/libbz2.1.0.dylib
0x925f9000 - 0x9277bfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib
0x93317000 - 0x9332bfe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x933b7000 - 0x933fdff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x946f9000 - 0x94a19ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x94e83000 - 0x94e91fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x94e92000 - 0x94ecfff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x955e4000 - 0x9569dfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x956e6000 - 0x95708fef com.apple.DirectoryService.Framework 3.6 (621.16) <5566E769-6459-78A7-DD2C-1D3068BD3932> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9687b000 - 0x96ae1ff7 com.apple.security 6.1.2 (55002) <E88E133F-5FB3-446F-B753-2B8AD577B46A> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96ce2000 - 0x96cebff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x96ebf000 - 0x9703afe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97121000 - 0x9712eff7 com.apple.AppleFSCompression 24.4 (1.0) <09E7FA6D-4BE8-5CA6-732F-D70EDF0E3910> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x9712f000 - 0x971affeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x97816000 - 0x97819fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x9781a000 - 0x978b7fe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x97b08000 - 0x97b18ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x9821e000 - 0x98246ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0x984f1000 - 0x98524ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x98564000 - 0x985a8fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x985b3000 - 0x985c0ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x985c1000 - 0x9868cfef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x986a6000 - 0x98752fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9879d000 - 0x98944ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x98d7f000 - 0x98db8fe7 com.apple.bom 10.0 (164) <CC61CCD7-F76C-45DD-6666-C0E0D07C7343> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x98f0f000 - 0x98f1bff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x9aae0000 - 0x9abe0fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <BE7FCD73-03B5-25A4-FCA4-D4980F1488D6> /usr/lib/libxml2.2.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
TERMINAL KEXTSTAT DOC:
* Returned blank document
TERMINAL PROCESS DOC:
PID TTY TIME CMD
1 ?? 0:00.85 /sbin/launchd
10 ?? 0:00.96 /usr/libexec/kextd
11 ?? 0:00.14 /usr/sbin/notifyd
12 ?? 0:00.09 /usr/sbin/diskarbitrationd
13 ?? 0:04.40 /usr/libexec/configd
14 ?? 0:00.10 /usr/sbin/syslogd
15 ?? 0:02.56 /usr/sbin/DirectoryService
16 ?? 0:00.19 /usr/sbin/distnoted
17 ?? 0:00.30 /usr/sbin/blued
19 ?? 0:00.14 /usr/sbin/ntpd -c /private/etc/ntp-restrict.conf -n -g -p /var/run/ntpd.pid -f /var/db/ntp.drift
23 ?? 0:00.15 /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd -launchd
26 ?? 0:00.17 /usr/sbin/securityd -i
29 ?? 0:07.76 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
30 ?? 0:00.17 /usr/sbin/mDNSResponder -launchd
31 ?? 0:01.05 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow console
32 ?? 0:00.02 /usr/sbin/KernelEventAgent
34 ?? 0:00.01 /usr/libexec/hidd
35 ?? 0:00.14 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/Support/fseventsd
37 ?? 0:00.01 /sbin/dynamic_pager -F /private/var/vm/swapfile
44 ?? 0:00.02 autofsd
47 ?? 0:01.19 /System/Library/CoreServices/coreservicesd
76 ?? 0:09.03 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer -daemon
82 ?? 0:00.02 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/cvmsServ
92 ?? 0:00.14 /usr/sbin/coreaudiod
97 ?? 0:00.13 /sbin/launchd
101 ?? 0:01.04 /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
102 ?? 0:00.98 /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
103 ?? 0:29.66 /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
107 ?? 0:00.25 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd
112 ?? 0:00.01 /usr/sbin/pboard
115 ?? 0:00.31 /usr/libexec/UserEventAgent -l Aqua
123 ?? 0:00.08 /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent -launchd -allowquit
128 ?? 0:02.19 /Users/Cara/Downloads/smcfancontrol_2_4/smcFanControl.app/Contents/MacOS/smcFan Control -psn_0_36873
130 ?? 0:00.05 /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper -psn_0_40970
156 ?? 0:00.60 /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell -psn_0_81940
167 ?? 0:00.02 /System/Library/PrivateFrameworks/KerberosHelper.framework/Resources/LKDCHelper
170 ?? 0:00.02 /System/Library/Filesystems/AppleShare/check_afp.app/Contents/MacOS/check_afp
186 ?? 0:00.01 /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer
194 ?? 0:00.52 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker MDSImporterWorker com.apple.Spotlight.ImporterWorker.501
210 ?? 0:00.03 /usr/sbin/cupsd -l
213 ?? 0:00.05 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker MDSImporterWorker com.apple.Spotlight.ImporterWorker.89
229 ?? 0:00.74 /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal -psn_0_122910
235 ?? 0:05.44 /Applications/Google Chrome.app/Contents/MacOS/Google Chrome -psn_0_127007
241 ?? 0:00.03 /usr/sbin/ocspd
242 ?? 0:02.70 /Applications/Google Chrome.app/Contents/Versions/29.0.1547.76/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=renderer --lang=en-US --force-fieldtrials=ForceCompositingMode/thread/InfiniteCache/No/InstantExtende d/Control0 pct:50a m29stablemac:r1/OmniboxStopTimer/Standard/Prerender/PrerenderEnabled/PrerenderF romOmnibox/OmniboxPrerenderEnabled/PrerenderLocalPredictor/Disabled/Test0Percent Default/group_01/UMA-Dynamic-Binary-Uniformity-Trial/default/UMA-Dynamic-Uniform ity-Trial/Group3/UMA-New-Install-Uniformity-Trial/Control/UMA-Session-Randomized -Uniformity-Trial-5-Percent/group_05/UMA-Uniformity-Trial-1-Percent/group_33/UMA -Uniformity-Trial-10-Percent/default/UMA-Uniformity-Trial-20-Percent/group_01/UM A-Uniformity-Trial-5-Percent/group_13/UMA-Uniformity-Trial-50-Percent/group_01/ --renderer-print-preview --disable-html-notifications --disable-gl-multisampling --disable-accelerated-video-decode --channel=235.1.1970743443
244 ?? 0:00.22 /Applications/Google Chrome.app/Contents/Versions/29.0.1547.76/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=ppapi --channel=235.3.806055639 --lang=en-US
247 ?? 0:00.25 /Applications/Google Chrome.app/Contents/Versions/29.0.1547.76/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=gpu-process --channel=235.4.400909911 --disable-gl-multisampling --supports-dual-gpus=false --gpu-driver-bug-workarounds=0,12,14,15,18,19 --gpu-vendor-id=0x1002 --gpu-device-id=0x71c5 --gpu-driver-vendor --gpu-driver-version
248 ?? 0:00.07 /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Resources/VDC.p lugin/Contents/Resources/VDCAssistant
249 ?? 0:00.22 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/cvmsComp_i386 1
253 ?? 0:00.16 /System/Library/Frameworks/QuickLook.framework/Resources/quicklookd.app/Content s/MacOS/quicklookd
231 ttys000 0:00.04 login -pf Cara
232 ttys000 0:00.03 -bash
255 ttys000 0:00.01 ps -A
TERMINAL PREFERENCE DOC:
total 1048
-rw-------@ 1 501 20 - 737 Sep 21 13:00 .GlobalPreferences.plist
com.apple.quarantine 46
-rw------- 1 501 20 - 784 Sep 15 21:16 AddressBookMe.plist
drwx------ 17 501 20 - 578 Sep 21 13:00 ByHost
drwxr-xr-x@ 3 501 20 - 102 Sep 16 01:20 Macromedia
com.apple.quarantine 38
-rw-r--r--@ 1 501 20 - 8819 Sep 16 01:18 QuickTime Preferences
com.apple.quarantine 38
-rw-------@ 1 501 20 - 131 Sep 21 11:53 com.apple.ATS.plist
com.apple.quarantine 42
-rw------- 1 501 20 - 865 Sep 20 22:04 com.apple.ActivityMonitor.plist
-rw------- 1 501 20 - 107 Sep 21 12:01 com.apple.AddressBook.abd.plist
-rw------- 1 501 20 - 2037 Sep 21 12:01 com.apple.AddressBook.plist
-rw------- 1 501 20 - 334 Sep 21 12:22 com.apple.AppleShareClient.plist
-rw------- 1 501 20 - 443 Sep 21 12:23 com.apple.BezelServices.plist
-rw------- 1 501 20 - 82 Sep 21 00:06 com.apple.Chess.plist
-rw------- 1 501 20 - 5045 Sep 21 13:00 com.apple.Console.LSSharedFileList.plist
-rw------- 1 501 20 - 2032 Sep 21 12:59 com.apple.Console.plist
-rw------- 1 501 20 - 94 Sep 21 12:26 com.apple.CrashReporter.plist
-rw------- 1 501 20 - 108 Sep 16 13:07 com.apple.DiskUtility.plist
-rw-r--r-- 1 501 20 - 8192 Sep 16 01:59 com.apple.LaunchServices.QuarantineEvents
-rw------- 1 501 0 - 625 Sep 20 22:18 com.apple.LaunchServices.plist
-rw------- 1 501 20 - 67 Sep 16 12:45 com.apple.MobileDeviceCrashCopy.plist
-rw------- 1 501 20 - 119 Sep 16 22:11 com.apple.PTPCamera.plist
-rw------- 1 501 20 - 579 Sep 17 17:39 com.apple.PreferenceSync.plist
-rw------- 1 501 20 - 73 Sep 16 01:18 com.apple.PubSubAgent.plist
-rw------- 1 501 20 - 191 Sep 16 11:06 com.apple.QuickLookDaemon.plist
-rw-------@ 1 501 20 - 133 Sep 16 01:18 com.apple.Safari.RSS.plist
com.apple.quarantine 38
-rw-------@ 1 501 20 - 2113 Sep 16 12:47 com.apple.Safari.plist
com.apple.quarantine 38
-rw------- 1 501 0 - 96 Sep 16 01:16 com.apple.SetupAssistant.plist
-rw------- 1 501 20 - 390 Sep 16 02:01 com.apple.SoftwareUpdate.plist
-rw------- 1 501 20 - 310 Sep 20 22:06 com.apple.SystemProfiler.plist
-rw------- 1 501 20 - 11395 Sep 21 13:00 com.apple.Terminal.plist
-rw------- 1 501 20 - 5400 Sep 21 13:00 com.apple.TextEdit.LSSharedFileList.plist
-rw------- 1 501 20 - 83 Sep 21 12:59 com.apple.TextEdit.plist
-rw------- 1 501 20 - 66 Sep 16 11:52 com.apple.appstore.plist
-rw------- 1 501 20 - 182 Sep 20 22:09 com.apple.archiveutility.plist
-rw------- 1 501 20 - 112 Sep 20 21:59 com.apple.dashboard.client.plist
-rw------- 1 501 20 - 5154 Sep 20 21:59 com.apple.dashboard.plist
-rw-------@ 1 501 20 - 1024 Sep 16 01:27 com.apple.diskimages.fsck
com.apple.quarantine 38
-rw-r--r-- 1 501 20 - 20480 Sep 21 12:59 com.apple.dock.db
-rw------- 1 501 20 - 5999 Sep 20 22:13 com.apple.dock.plist
-rw------- 1 501 20 - 652 Sep 16 01:45 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist
-rw------- 1 501 20 - 8629 Sep 21 13:00 com.apple.finder.plist
-rw------- 1 501 20 - 182 Sep 20 22:09 com.apple.frameworks.diskimages.uiagent.plist
-rw------- 1 501 20 - 232 Sep 20 16:31 com.apple.help.plist
-rw------- 1 501 20 - 388 Sep 20 16:32 com.apple.iApps.plist
-rw------- 1 501 20 - 95 Sep 21 12:44 com.apple.iCal.helper.plist
-rw------- 1 501 20 - 1151 Sep 16 09:45 com.apple.iCal.plist
-rw------- 1 501 20 - 118 Sep 16 11:50 com.apple.iPhoto.LSSharedFileList.plist
-rw------- 1 501 20 - 9871 Sep 16 13:25 com.apple.iPhoto.plist
-rw------- 1 501 20 - 447 Sep 16 21:48 com.apple.iPod.plist
-rw------- 1 501 20 - 14702 Sep 16 10:52 com.apple.iTunes.eq.plist
-rw------- 1 501 20 - 111964 Sep 20 16:31 com.apple.iTunes.plist
-rw------- 1 501 20 - 441 Sep 16 09:35 com.apple.internetconfigpriv.plist
-rw-------@ 1 501 20 - 1003 Sep 16 01:20 com.apple.java.JavaPreferences.plist
com.apple.quarantine 38
-rw------- 1 501 20 - 2013 Sep 20 22:14 com.apple.loginitems.plist
-rw------- 1 501 20 - 78 Sep 16 09:26 com.apple.menuextra.battery.plist
-rw------- 1 501 20 - 197 Sep 16 09:51 com.apple.print.PrintingPrefs.plist
-rw------- 1 501 20 - 213 Sep 16 09:51 com.apple.print.add.plist
-rw-r--r--@ 1 501 20 - 20514 Sep 16 01:18 com.apple.quicktime.plugin.preferences.plist
com.apple.quarantine 38
-rw------- 1 501 20 - 17016 Sep 21 13:00 com.apple.recentitems.plist
-rw------- 1 501 20 - 326 Sep 15 21:16 com.apple.scheduler.plist
-rw------- 1 501 20 - 6784 Sep 21 13:00 com.apple.sidebarlists.plist
-rw------- 1 501 20 - 162 Sep 21 00:09 com.apple.speech.recognition.AppleSpeechRecognition.prefs.plist
-rw------- 1 501 20 - 116 Sep 21 00:07 com.apple.speech.recognition.feedback.prefs.plist
-rw------- 1 501 20 - 201 Sep 16 11:52 com.apple.storeagent.plist
-rw------- 1 501 20 - 42 Sep 15 21:16 com.apple.symbolichotkeys.plist
-rw------- 1 501 20 - 250 Sep 20 22:06 com.apple.systempreferences.plist
-rw------- 1 501 20 - 146 Sep 21 12:44 com.apple.systemuiserver.plist
-rw------- 1 501 20 - 209 Sep 16 01:17 com.apple.universalaccess.plist
-rw------- 1 501 20 - 506 Sep 21 12:44 com.eidac.smcFanControl2.plist
-rw-------@ 1 501 20 - 235 Sep 21 13:00 com.google.Chrome.plist
com.apple.quarantine 46
-rw------- 1 501 20 - 348 Sep 21 11:53 com.google.Keystone.Agent.plist
-rw------- 1 501 20 - 245 Sep 21 12:48 edu.mit.Kerberos.IdentityManagement.plist
-rw------- 1 501 20 - 265 Sep 16 01:45 iCalExternalSync.plist
-rw------- 1 501 20 - 899 Sep 20 22:13 loginwindow.plist
-rw-------@ 1 501 20 - 174 Sep 21 11:54 org.mozilla.firefox.plist
com.apple.quarantine 42
-rw------- 1 501 20 - 88 Sep 21 12:43 pbs.plist
-rw------- 1 501 20 - 91 Sep 20 21:59 widget-com.apple.widget.calendar.plist
-rw------- 1 501 20 - 354 Sep 20 22:16 widget-com.apple.widget.weather.plist
-rw------- 1 501 20 - 139 Sep 16 01:23 widget-com.iSlayer.iStatpro4.widget.plist
Message was edited by: Tommyball to hide full usernames/emailsForgot to add:
Battery Health: 77% with 389 Cycles (from iStat)
Possible Power Issues:
Power connector does not always light up
Thanks. -
MacBook Pro 17-inch shuts down randomly
Hi Melophage,
We've communicated together for sometime with regard to a problem I had with the length of opening my MacBook Pro and thanks to your advice that problem has been solved.
The other problem I had was the shut down of my MacBook Pro at random.
You suggested that I use the grey Applications Install DVD which I finally found in its original box, well put aside! Thanks God.
I tried to follow your instructions carefully and entered the DVD holding down the D key.
On the screen I had "Install Bundled Software.mpkg" but could not find the "Apple Hardware Test" : it never appeared on the screen.
I took about 15 minutes to run and install.
Did I make a mistake somewhere.
Thanks for your advice.
Regards
ClaireClaire,
to my knowledge, running the AHT does not change anything, so whatever is causing the problem could very well cause the problem in the future. If it happens again, then the problem might be resolved by making a backup of your disk, performing a clean reïnstallation of OS X, and then restoring your data from the backup. But in the meantime, use your MacBook Pro as you normally would, and if the sudden shutdown happens again, the instructions for a clean reïnstallation can be provided then. You would need an external disk to make your backup, if you’re not already making regular backups. -
15" Macbook pro (late 2010) shuts down randomly! HELP!
hey guys, i bought a 15" macbook pro core i7 late 2010 model a few years back, and i havent had a problem with it until now, it shuts off randomly and then when turning it back on it dsays "macbook shut down because of a problem" . NOW, I dont know how to read error reports, and hopefully one of you can and shed some light on whats going on, and give me any suggestions on what to do? any help is welcome, thanks!
Interval Since Last Panic Report: 160325 sec
Panics Since Last Report: 2
Anonymous UUID: 53A15492-0519-3873-5541-903E91DA9A97
Mon Sep 16 19:00:29 2013
panic(cpu 2 caller 0xffffff7f85a29f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00610210: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80f4a63000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff80e5f23100 : 0xffffff800381d626
0xffffff80e5f23170 : 0xffffff7f85a29f1a
0xffffff80e5f23240 : 0xffffff7f83f9cf1e
0xffffff80e5f23300 : 0xffffff7f8407112d
0xffffff80e5f23340 : 0xffffff7f8424df79
0xffffff80e5f23370 : 0xffffff7f8424ed31
0xffffff80e5f233b0 : 0xffffff7f83f75feb
0xffffff80e5f234d0 : 0xffffff7f83f76a00
0xffffff80e5f23560 : 0xffffff7f83f730ac
0xffffff80e5f235a0 : 0xffffff7f83f73029
0xffffff80e5f23640 : 0xffffff7f83fa186e
0xffffff80e5f23840 : 0xffffff7f83fa2722
0xffffff80e5f23920 : 0xffffff7f84f87f80
0xffffff80e5f23960 : 0xffffff7f84f97db7
0xffffff80e5f23980 : 0xffffff7f84fc6e5f
0xffffff80e5f239c0 : 0xffffff7f84fc6ebd
0xffffff80e5f23a00 : 0xffffff7f84f9db8f
0xffffff80e5f23a50 : 0xffffff7f84f67fe6
0xffffff80e5f23ae0 : 0xffffff7f84f63d7c
0xffffff80e5f23b10 : 0xffffff7f84f6190b
0xffffff80e5f23b40 : 0xffffff8003c66363
0xffffff80e5f23bc0 : 0xffffff8003c683f3
0xffffff80e5f23c20 : 0xffffff8003c65e2f
0xffffff80e5f23d70 : 0xffffff8003898c01
0xffffff80e5f23e80 : 0xffffff8003820b3d
0xffffff80e5f23eb0 : 0xffffff8003810448
0xffffff80e5f23f00 : 0xffffff800381961b
0xffffff80e5f23f70 : 0xffffff80038a6536
0xffffff80e5f23fb0 : 0xffffff80038ce9e3
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f85a1c000->0xffffff7f85a2efff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f85a17000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83ea5000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f85a03000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f83de8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f83f27000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f83ee4000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f83f 3b000->0xffffff7f841e0fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83ea5000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f83f27000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f83ee4000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f841ec000->0xffffff7f844c0fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f83f 3b000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83ea5000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f84f450 00->0xffffff7f85012fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f83f 3b000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f83f27000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83ea5000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f83ee4000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000003600000
Kernel text base: 0xffffff8003800000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 72781453061
last loaded kext at 38690362121: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f857e5000, size 36864)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.7fc4
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 8.1.2
com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.1.2
com.apple.nvidia.NVDAStartup 8.1.2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.IOBluetoothUSBDFU 4.1.4f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleMuxControl 3.4.5
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.nvidia.nv50hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
-cheersYou have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report, and the support page linked above, and bring them with you.
Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service. In that case, you'll be quoted a price of about $300 (in the U.S.) for a depot repair.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.
Most likely, the logic board will be replaced. Sometimes the replacement part is also defective, so be prepared for that possibility. -
Macbook pro medio 2010 shuts down randomly and suddenly
Hello
I have godt a Macbook pro 15" just over three years. The past 2 months it's been shutting down as described in the headline. It shuts down without a warning and it reboots automatically.
I get the following report when it's been booted up again:
Interval Since Last Panic Report: 11636 sec
Panics Since Last Report: 1
Anonymous UUID: AAF1F9C2-CDC7-6357-1052-84693B60FEEB
Mon Nov 4 11:37:28 2013
panic(cpu 0 caller 0xffffff7f87a9af1a): "GPU Panic: [] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8081e85000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGr-
aphicsControl-3.4.5/src/AppleMuxControl/kext/GPUPanic.-
cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80815aaef0 : 0xffffff800581d636 0xffffff80815aaf60 : 0xffffff7f87a9af1a 0xffffff80815ab030 : 0xffffff7f8608926c 0xffffff80815ab0f0 : 0xffffff7f8615c1f6 0xffffff80815ab130 : 0xffffff7f8615c254 0xffffff80815ab1a0 : 0xffffff7f86421278 0xffffff80815ab2d0 : 0xffffff7f86184ad1 0xffffff80815ab2f0 : 0xffffff7f8609003f 0xffffff80815ab3a0 : 0xffffff7f8608dad6 0xffffff80815ab5a0 : 0xffffff7f8608f3ff 0xffffff80815ab670 : 0xffffff7f86f5393e 0xffffff80815ab730 : 0xffffff7f86f7f028 0xffffff80815ab7b0 : 0xffffff7f86f66460 0xffffff80815ab810 : 0xffffff7f86f66d41 0xffffff80815ab860 : 0xffffff7f86f671f3 0xffffff80815ab8d0 : 0xffffff7f86f67a53 0xffffff80815ab910 : 0xffffff7f86f32edf 0xffffff80815aba90 : 0xffffff7f86f63f8f 0xffffff80815abb50 : 0xffffff7f86f31978 0xffffff80815abba0 : 0xffffff8005c6f789 0xffffff80815abbc0 : 0xffffff8005c70d30 0xffffff80815abc20 : 0xffffff8005c6e74f 0xffffff80815abd70 : 0xffffff8005898c21 0xffffff80815abe80 : 0xffffff8005820b4d 0xffffff80815abeb0 : 0xffffff8005810448 0xffffff80815abf00 : 0xffffff800581961b 0xffffff80815abf70 : 0xffffff80058a6546 0xffffff80815abfb0 : 0xffffff80058cf473
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[4F710151-D347--
301D-A0BA-81791B3E8D4D]@0xffffff7f87a8d000->0xffffff7f-
87a9ffff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368--
132E-3509-9ED5-93270E3ABBDD]@0xffffff7f87a88000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-92-
03-FC022277A43C]@0xffffff7f85e2c000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548--
7EF1-38A9-8817-E8CB34B8DCA6]@0xffffff7f87a74000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-8-
1DF-5515BC9002FC]@0xffffff7f85df3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C4-
0-AC71-BC54F4BE442E]@0xffffff7f86014000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508--
3DBC-80A4-D8F1D87650D7]@0xffffff7f85fd1000
com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-37-
96221C8C91]@0xffffff7f86028000->0xffffff7f862cafff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-92-
03-FC022277A43C]@0xffffff7f85e2c000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C4-
0-AC71-BC54F4BE442E]@0xffffff7f86014000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508--
3DBC-80A4-D8F1D87650D7]@0xffffff7f85fd1000
com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0-
B-855BCB6CC9B3]@0xffffff7f862d6000->0xffffff7f865a9fff-
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-37-
96221C8C91]@0xffffff7f86028000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-92-
03-FC022277A43C]@0xffffff7f85e2c000
com.apple.GeForce(8.1.6)[0E3D8776-A5B7-3D82-9BFD-91881-
70B358D]@0xffffff7f86f1f000->0xffffff7f86fecfff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-37-
96221C8C91]@0xffffff7f86028000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C4-
0-AC71-BC54F4BE442E]@0xffffff7f86014000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-92-
03-FC022277A43C]@0xffffff7f85e2c000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508--
3DBC-80A4-D8F1D87650D7]@0xffffff7f85fd1000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x0000000005600000
Kernel text base: 0xffffff8005800000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 12157240136297
last loaded kext at 382376315969: com.nvidia.CUDA 1.1.0 (addr 0xffffff7f87ba0000, size 12288)
last unloaded kext at 494249763595: com.apple.driver.AppleUSBUHCI 621.4.0 (addr 0xffffff7f86777000, size 65536)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.apple.driver.AppleH-
WSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialMana-
ger 4.1.7f2
com.apple.driver.AudioAUUC 1.60
com.appl-
e.driver.AGPM 100.13.12
com.apple.driver.AppleHDA 2.4-
.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.app-
le.driver.AppleMikeyHIDDriver 124
com.apple.Dont_Stea-
l_Mac_OS_X 7.0.0
com.apple.GeForce 8.1.6
com.apple.d-
river.ApplePolicyControl 3.4.5
com.apple.driver.ACPI_-
SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDR-
C 1.0.0
com.apple.iokit.BroadcomBluetoothHostControll-
erUSBTransport 4.1.7f4
com.apple.driver.AppleSMCLMU 2-
.0.3d0
com.apple.driver.AppleUpstreamUserClient 3.5.1-
2
com.apple.driver.AppleIntelHDGraphics 8.1.6
com.ap-
ple.driver.AppleIntelHDGraphicsFB 8.1.6
com.apple.dri-
ver.AppleLPC 1.6.3
com.apple.driver.AppleMikeyDriver -
2.4.7fc4
com.apple.driver.SMCMotionSensor 3.0.3d1
co-
m.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.files-
ystems.autofs 3.0
com.apple.driver.AppleMuxControl 3.-
4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.app-
le.driver.AppleUSBTCButtons 237.1
com.apple.driver.Ap-
pleUSBTCKeyboard 237.1
com.apple.driver.AppleIRContro-
ller 320.15
com.apple.driver.AppleUSBCardReader 3.3.1-
com.apple.AppleFSCompression.AppleFSCompressionTypeD-
ataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSC-
ompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
co-
m.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driv-
er.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage -
2.3.5
com.apple.driver.AppleUSBHub 635.4.0
com.apple-
.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.A-
ppleAHCIPort 2.6.6
com.apple.driver.AppleFWOHCI 4.9.9-
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.iok-
it.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.Appl-
eSmartBatteryManager 161.0.0
com.apple.driver.AppleRT-
C 1.5
com.apple.driver.AppleACPIButtons 1.8
com.appl-
e.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1-
.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver-
.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerMan-
agementClient 214.0.0
com.apple.nke.applicationfirewa-
ll 4.0.39
com.apple.security.quarantine 2.1
com.appl-
e.driver.AppleIntelCPUPowerManagement 214.0.0
com.app-
le.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFu-
ncLib 2.4.7fc4
com.apple.iokit.IOAudioFamily 1.9.2fc7-
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.I-
OSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1-
.7f2
com.apple.nvidia.nv50hal 8.1.6
com.apple.NVDARe-
sman 8.1.6
com.apple.iokit.IOFireWireIP 2.2.5
com.ap-
ple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.dri-
ver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOHDA-
Family 2.4.7fc4
com.apple.iokit.IOBluetoothHostContro-
llerUSBTransport 4.1.7f2
com.apple.driver.IOPlatformP-
luginFamily 5.4.1d13
com.apple.driver.AppleSMC 3.1.5d-
4
com.apple.kext.triggers 1.0
com.apple.driver.Apple-
GraphicsControl 3.4.5
com.apple.driver.AppleBacklight-
Expert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com-
.apple.driver.AppleSMBusController 1.0.11d1
com.apple-
.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleU-
SBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623-
.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6 -
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.appl-
e.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.Ap-
pleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultime-
diaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFa-
mily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
co-
m.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit-
.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchit-
ectureModelFamily 3.5.6
com.apple.iokit.IOUSBUserClie-
nt 630.4.4
com.apple.iokit.IO80211Family 530.5
com.a-
pple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOFireW-
ireFamily 4.5.5
com.apple.iokit.IOEthernetAVBControll-
er 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
co-
m.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.Ap-
pleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0 -
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IO-
SMBusFamily 1.1
com.apple.security.sandbox 220.3
com-
.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMS-
afetyNet 7
com.apple.driver.DiskImages 345
com.apple-
.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyS-
tore 28.21
com.apple.driver.AppleACPIPlatform 1.8
co-
m.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIF-
amily 1.4
com.apple.kec.corecrypto 1.0Thank you for the replies.
I ran the program you said - and this is what it came up with:
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Audio Plug-ins:
AirPlay: Version: 1.7
iSightAudio: Version: 7.7.1
Startup Items:
CUDA - Path: /System/Library/StartupItems/CUDA
HWNetMgr - Path: /Library/StartupItems/HWNetMgr
HWPortDetect - Path: /Library/StartupItems/HWPortDetect
System Software:
OS X 10.8.5 (12F45) - Uptime: 2 days 10:5:1
Disk Information:
Hitachi HTS545032B9SA02 disk0 : (320,07 GB)
disk0s1 (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 319,21 GB (200,67 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.nvidia.CUDA (1.1.0)
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.accountsd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.hp.mss.clientService.plist
[loaded] com.hp.mss.VDProxy.plist
[loaded] com.microsoft.office.licensing.helper.plist
[failed] com.parallels.desktop.launchdaemon.plist
Launch Agents:
[loaded] com.hp.messagecenter.launcher.plist
[loaded] com.hp.printview.agent.plist
[loaded] com.nvidia.CUDASoftwareUpdate.plist
[failed] com.parallels.vm.prl_pcproxy.plist
[loaded] com.razer.common.rzcoreengine.plist
[loaded] com.razer.DeathAdder.Daemon.plist
[loaded] net.culater.SIMBL.Agent.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[failed] [email protected]ent.plist
[loaded] com.divx.agent.postinstall.plist
[loaded] com.facebook.videochat.kaspersmit.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.macpaw.CleanMyMac.helperTool.plist
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
[loaded] com.spotify.webhelper.plist
[loaded] com.synology.CloudStation.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
SIMBL Agent
Dropbox
3rd Party Preference Panes:
CUDA Preferences
Flash Player
Growl
Java
Internet Plug-ins:
AdobePDFViewer.plugin
DirectorShockwave.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
hpHomeClient.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OfficeLiveBrowserPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% Google Chrome
1% EtreCheck
0% Microsoft PowerPoint
0% Microsoft Word
0% SystemUIServer
0% mds
0% AdobeReader
0% Dropbox
0% client-mac
Top Processes by Memory:
205 MB mds
201 MB Google Chrome
135 MB Microsoft PowerPoint
98 MB Microsoft Word
86 MB WindowServer
78 MB Dropbox
74 MB Finder
74 MB Google Chrome Helper
49 MB AdobeReader
49 MB Dock
Virtual Memory Statistics:
27 MB Free RAM
1.54 GB Active RAM
1.52 GB Inactive RAM
800 MB Wired RAM
8.66 GB Page-ins
8 KB Page-outs
I hope it helps. -
I recently upgraded to Snow Leopard 10.6.8 and also installed Google Chrome. Since then our Mac will shut down unexpectedly. Any ideas?
Hi, lindafrommendota.
Thank you for visiting Apple Support Communities.
I understand that your Mac restarts unexpectedly after the install of Google Chrome. Here is a troubleshooting article that will walk your through some steps for this issue. However, since this issue started once you installed a specific program, I would uninstall this program and test the results.
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
Cheers,
Jason H. -
MacBook 17" 2011 (Mavericks) shuts down randomly while trying to start from Profile
It's weird. The computer will turn on into recovery mode just fine, where the disk utility says that everything is A-OK. It will even turn on and load a Guest profile just fine, which is what I'm on currently. But if I turn on my computer and load my actual profile, this is what happens:
I click on my picture and enter my password.
A grey status bar starts to load about a quarter to a half of the way
The computer shuts off, complete black out
It was working fine last night, and I have no idea what changed as I woke up to the turned-off computer. I tried resetting the SMC, which hasn't helped.
Anybody know what the problem may be?Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
2012 MacBook Pro freezing and shutting down randomly
I have a 2012 MacBook Pro (15.4" 2.6ghz i7 model) and I'm having some serious issues with the laptop freezing up completely and also randomly restarting. The freezes are hard freezes as well, not simple hangs, they require me to hold the power button down to restart Occasionally when it shuts itself down and attempts to restart it will give me the dreaded "3 beeps" indicating a hardware problem. Strangely, if I hold the power button down so that it shuts itself off entirely and let it sit for a minute it will always restart fine afterwards.
I have swapped out the RAM for new modules and the problem has persisted. It happens at various times as well, sometime in the middle of the night while its asleep, other times while I'm actively using it, there doesn't seem to be a pattern to when it happens. Likewise they occur regardless of any externals in use as well (I have a 23" external monitor that occasionally use via a Thunderbolt to HDMI adapter as well as some USB 3 & 2 external HD's, USB 2.0 hub and a Firewire audio interface. The freezes seem to happen even if I'm using the laptop by itself without any peripherals plugged in.
To make my situation more complicated, I upgraded many of the componants of the laptop upon purchasing it, so I can't really be sure if I have a faulty HD since my only experience with it has been in it's current upgraded state. I have a 256GB SSD as my boot drive and I replaced my optical drive with a data doubler with a 750GB WD HD.
It is not currently under warrenty nor do I have Apple Care so I'd like to do as much legwork as I can to narrow down my issue- I have seen other threads where people have had thier logic boards replaced and the issues persisted- I don't quite have the $$ to spend on that sort of repair unless it truly is the root of my problems.
What can I do to further troubleshoot my setup? The freezes don't happen regularly but they are often enough to be a problem. I am also a musician and use my laptop for live performances so I need to make sure this doesn't happen during a show!
Thanks in advance for any assistanceSounds like your iphone is causing kernal panics.
Unplug everything. Keyboards, mice, external hard drives, the lot.
One of these devices could be causing it.
Then, grab your Install DVD, and boot while holding the C button.
Select your language.
Go to Utilities > Disk Utility > Repair Disk + Repair Permissions
Then restart, and every once in a while, add one of the keyboards/mice/iphones/hdd's one by one to see if they are causing issues & therefore identifying the culprit. -
MacBook Pro starts but shuts down
My laptop was in sleep mode for about 4 days. I try starting up now and it will not complete the startup process. I see a white screen then the progress bar at bottom and then it just shuts off. How do I get the MacBook to fully start up again. It is only about 6 months old.
Hope when reading this will help with issue, further down this page Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support
and Mac OS X: How to start up in single-user or verbose mode - Apple Support -
Macbook keeps shutting down randomly
I've had my Macbook for about 9 months with no problems but it has suddenly started to shut down randomly. I have looked at lots of support advice on this site but nothing has worked. I have the latest firmware and battery update patches. Following advice on this forum, I thought it was down to recently installed widgets that might me using too much CPU so I binned them to no avail. It also isn't the temperature, when it last died that was at 49c, so well below danger level! From what I can ascertain, it isn't kernal panic either, and no panic logs have been stored. I haven't had any error messages. I have looked at the console and system logs, but they don't mean much to me.
Here's what happens:
Completely randomly, regardless of what applications I have open or with no external decives attached, my mac switches off, or almost. The start up "ching" sounds, then the screen flickers on and off while the light at the front does the same, it also makes the start-up sound a few times as if it's trying to restart. It doesn't close down completely but won't come back up again. When it first started doing this, I could force it to shut down then reboot it, but just now the only way I could get it to do this was to remove all power: take out the battery and remove the power-in cable then replace the cable and reboot. It still does this with the battery removed completely, so it's not the battery causing this. I've also tried holding down the on/off button until it makes that long tone sound just to see if it would start up before removing all power, but it didn't!
Help! I've tried everything I can think of and the apple store is closed in the UK!Ummm, nope. All due respects, this problem cropped up suddenly, at about the same time, for multiple users, on different laptop types. Probability of all this happening at once due to simultaneous hardware failures is much lower than if it was caused by say a software update not playing well with something (a piece of 3rd party software, etc). I'm having the same exact problem, I have put a new battery in, same thing happens.
This is similar to 3 or so years ago when widgets were first introduced, laptop battey lifes dropped to about 1/3 and the machines heated up. General consensus was it must be hardware, well no it was software, and a software fix took care of it. I'm hoping someone figures this out soon...
Thanks
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