Macbook Is freezing randomly and giving me the spinning rainbow wheel of death.
Hi all. My Macbook (2009, right before they were changed to pros) is freezing at random times, sometimes when I'm on the internet, sometimes when I'm just trying to quit a program etc. It gives me the spinning wheel and when I go to the little apple in the corner to try and force quit my browser, or restart, it won't even click that, and remains frozen. I replaced my hd about four months ago so I don't know what would be causing this. Is there anything I can do that doesn't involve me having to go to the Apple store?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
-
My MacBook is very slow and constantly has the spinning beach ball of death!!!
In the last couple if weeks my MacBook has suddenly slowed down a LOT. Sometimes it takes ages for it to boot up when I turn it on and at other times not as long. Then once I log in, as soon as I click on something, the spinning beach ball appears and won't go away so I have to force it to restart.
It runs a little bit faster in safe mode and if I log in as a guest user, but it's still relatively slow.
So far I have tried the following:
- starting in safe mode
- resetting PRAM
- turning off then pressing ctrl, option, left shift and the power button for 10 seconds then turn it back on
- repairing disk permissions
I've been told that it might be best to reformat my mac, but in order to do this I need to back up. I bought a Seagate Back Up Plus 1TB and tried to use time machine. After a while a message popped up saying "Time Machine Error. Unable to complete backup. An error occurred while creating the backup folder.". There is something on my hard drive, but I cant tell if my mac has fully backed up or not.
Any suggestions?How large is your HD and how much space do you have left?
Check out the following & do the necessary:
User Tip: Why is my computer slow?
What to do when your computer is too slow
Speeding up your Mac
===========
Troubleshoot the spinning beach ball/freezing & crashing
Troubleshoot the spinning beach ball
Apple OSX and Time Machine Tips (Leopard - ML
Mac Basics: Time Machine
OS X Mountain Lion: Alternatives for backing up your Mac
User Tip: Most commonly used backup methods
Emergency backups you didn't know you had! -
Firefox keeps freezing up and giving me the colorful spinning wheel especially when I'm chatting with a friend of facebook or when i'm listening to music on myspace or even have just two tabs open and it's never done it before but now it just keeps giving me the colorful spinning wheel and i have to force quit and start over.
== This happened ==
Every time Firefox opened
== May 5th, 2010Hi If you get an error message saying your flash is blocked by firewall or needs updating or similar and you just get the spinning colour wheel try this link
It takes you to Adobe which tells you which ver of flash player you have - you can then see if there is a later ver by clicking on the library and it automatically selects the correct version for you to download.
Worked a treat for me! Good Luck
http://www.adobe.com/software/flash/about/
Ps Don't forget to use a browser other than firefox or you will be there for days. -
iPhoto opens but then the spinning rainbow wheel appears and I can't do anything. I have opend iPhoto with the Option key pressed and rebuilt the library and it still happens. I want to at least access my photos and copy them to an external drive. Anyone have ideas on how to get to them?
Make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
Click to view full size
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
OT -
Is there any reason or my why cursor is stuck on the spinning rainbow wheel?
Lately my macbook has been freezing, and I'm thinking that it's being overloaded. Most of the time the cursor is stuck on the spinning rainbow wheel, but it will eventually return back into the arrow. It's currently stuck as the spinning wheel, but I am able to click and access sites. Is there anything I should do to get this checked?
EDIT: When I open a new tab, the cursor goes back to normal. Is there any reason why it is doing that in the other tab?Hi,
Use the PC KB and hold Windows key + r key at bootup.
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS. -
Safari 5.1.1 keeps freezing up and giving me the pinwheel.
Ok, I'll try and give as much information as possible.
Just purchased a brand new MacBook Pro running OSX 10.7.2 a few weeks ago and Safari is really frustrating me.
I've spent some time trying to figure out exactly when and where the pinwheels/freezing start and I've come to the conclusion that there's no pattern to be seen. Sometimes it'll happen within a minute of start-up, while sometimes it won't happen at all for hours. Once it freezes however it gives me a popup that states the program isn't responding and that I must refresh each Safari window, etc.....
I've followed the following advice received in another thread to no avail:
Tried to see if a guest account would open and run Safari (It did) so I then moved on to the following.
Quit Safari and move the following items in your home folder to the Trash:
Library/Caches/com.apple.Safari
Library/Caches/Metadata/Safari
The Library folder is hidden in Lion. To get to it, hold down the option key and select Go > Library from the Finder menu bar.
Try Safari again. If it still doesn’t work right, quit again and move the following file to the Desktop:
Library/Safari/Bookmarks.plist
Then move the following items to the Trash (some may not exist):
Library/Preferences/com.apple.Safari.LSSharedFileList.plist
Library/Preferences/com.apple.Safari.plist
Library/Preferences/com.apple.Safari.RSS.plist
Library/PubSub/Database
Library/Safari
Try again. This time Safari should perform normally, but your settings will be lost. Select File > Import Bookmarks from the Safari menu bar. Import from the bookmarks file you moved to the Desktop. Recreate the rest of your Safari settings. You can then delete the old bookmarks file.
Still nothing.
Would LOVE some help without having to set up an appointment at an apple store!
Sampling process 981 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling Safari (pid 981) every 1 millisecond
Process: Safari [981]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Load Address: 0x1080e9000
Identifier: com.apple.Safari
Version: 5.1.1 (7534.51.22)
Build Info: WebBrowser-7534051022000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [122]
Date/Time: 2011-10-19 17:59:07.009 -0400
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 7
Call graph:
2684 Thread_52097 DispatchQueue_1: com.apple.main-thread (serial)
+ 2684 ??? (in Safari) load address 0x1080e9000 + 0xf24 [0x1080e9f24]
+ 2684 SafariMain (in Safari) + 197 [0x7fff91e8cffb]
+ 2684 NSApplicationMain (in AppKit) + 867 [0x7fff910f680c]
+ 2684 -[NSApplication run] (in AppKit) + 470 [0x7fff90e7762d]
+ 2684 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] (in Safari) + 171 [0x7fff91cd90d3]
+ 2684 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] (in AppKit) + 135 [0x7fff90e7acf5]
+ 2684 _DPSNextEvent (in AppKit) + 659 [0x7fff90e7b3f1]
+ 2684 BlockUntilNextEventMatchingListInMode (in HIToolbox) + 62 [0x7fff904d14ca]
+ 2684 ReceiveNextEventCommon (in HIToolbox) + 355 [0x7fff904d163d]
+ 2684 RunCurrentEventLoopInMode (in HIToolbox) + 277 [0x7fff904ca3d3]
+ 2684 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff94ec2ae6]
+ 2684 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff94ec32d4]
+ 2684 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff94ebab6c]
+ 2684 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff8e0c5d71]
+ 2684 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff8e0c667a]
2684 Thread_52112 DispatchQueue_2: com.apple.libdispatch-manager (serial)
+ 2684 _dispatch_mgr_thread (in libdispatch.dylib) + 54 [0x7fff9515114e]
+ 2684 _dispatch_mgr_invoke (in libdispatch.dylib) + 923 [0x7fff951525be]
+ 2684 kevent (in libsystem_kernel.dylib) + 10 [0x7fff8e0c87e6]
2684 Thread_52117: WebCore: IconDatabase
+ 2684 thread_start (in libsystem_c.dylib) + 13 [0x7fff97b7ab75]
+ 2684 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff97b778bf]
+ 2684 WebCore::IconDatabase::iconDatabaseSyncThreadStart(void*) (in WebCore) + 9 [0x7fff97c0b0cb]
+ 2684 WebCore::IconDatabase::iconDatabaseSyncThread() (in WebCore) + 489 [0x7fff97c0b2bd]
+ 2684 WebCore::IconDatabase::syncThreadMainLoop() (in WebCore) + 375 [0x7fff97c0d8e5]
+ 2684 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff97b7b274]
+ 2684 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff8e0c7bca]
2684 Thread_52122: CoreAnimation render server
+ 2684 thread_start (in libsystem_c.dylib) + 13 [0x7fff97b7ab75]
+ 2684 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff97b778bf]
+ 2684 thread_fun (in QuartzCore) + 24 [0x7fff99d4f4a9]
+ 2684 CA::Render::Server::server_thread(void*) (in QuartzCore) + 184 [0x7fff99d4f569]
+ 2684 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff8e0c5d71]
+ 2684 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff8e0c667a]
2684 Thread_52151: Safari: SafeBrowsingManager
+ 2684 thread_start (in libsystem_c.dylib) + 13 [0x7fff97b7ab75]
+ 2684 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff97b778bf]
+ 2684 Safari::MessageRunLoop::threadCallback(void*) (in Safari) + 9 [0x7fff91e46c4f]
+ 2684 Safari::MessageRunLoop::threadBody() (in Safari) + 163 [0x7fff91e46cf7]
+ 2684 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff94ec2ae6]
+ 2684 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff94ec32d4]
+ 2684 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff94ebab6c]
+ 2684 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff8e0c5d71]
+ 2684 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff8e0c667a]
2684 Thread_52186: Safari: SnapshotStore
2684 thread_start (in libsystem_c.dylib) + 13 [0x7fff97b7ab75]
2684 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff97b778bf]
2684 Safari::SnapshotStore::diskAccessThreadCallback(void*) (in Safari) + 9 [0x7fff91ebb88b]
2684 Safari::SnapshotStore::diskAccessThreadBody() (in Safari) + 305 [0x7fff91ebbebb]
2684 Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessage(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&) (in Safari) + 125 [0x7fff91ebe73f]
2684 ***::ThreadCondition::timedWait(***::Mutex&, double) (in JavaScriptCore) + 64 [0x7fff973c1c40]
2684 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff97b7b274]
2684 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff8e0c7bca]
Total number in stack (recursive counted multiple, when >=5):
Sort by top of stack, same collapsed (when >= 5):
mach_msg_trap (in libsystem_kernel.dylib) 8052
__psynch_cvwait (in libsystem_kernel.dylib) 5368
kevent (in libsystem_kernel.dylib) 2684
Binary Images:
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0x7fff95fb5000 - 0x7fff95fcbfff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff95fcc000 - 0x7fff95fceff7 com.apple.print.framework.Print (7.1 - 247.1) <8A4925A5-BAA3-373C-9B5D-03E0270C6B12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff95fcf000 - 0x7fff960c4fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff960c5000 - 0x7fff960f0ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <8051A3FC-7385-3EA9-9634-78FC616C3E94> /usr/lib/libxslt.1.dylib
0x7fff96107000 - 0x7fff96124ff7 libxpc.dylib (77.17.0 - compatibility 1.0.0) <72A16104-2F23-3C22-B474-1953F06F9376> /usr/lib/system/libxpc.dylib
0x7fff96188000 - 0x7fff961b5fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <095FDD3C-3961-3865-A59B-A5B0A4B8B923> /usr/lib/libSystem.B.dylib
0x7fff961b6000 - 0x7fff961b6fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff961b7000 - 0x7fff961bffff libsystem_dnssd.dylib (??? - ???) <7749128E-D0C5-3832-861C-BC9913F774FA> /usr/lib/system/libsystem_dnssd.dylib
0x7fff961c0000 - 0x7fff9642eff7 com.apple.QuartzComposer (5.0 - 236) <CBF3070A-BD09-328D-857F-F35A0E1D22B5> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff9642f000 - 0x7fff96441ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff964df000 - 0x7fff964dffff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff964e0000 - 0x7fff964e3fff com.apple.AppleSystemInfo (1.0 - 1) <598ADC13-C994-3579-A885-0D6658DDD564> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff9670f000 - 0x7fff96729fff com.apple.CoreMediaAuthoring (2.0 - 889) <99D8E4C6-DDD3-3B0C-BBFB-A513877F10F6> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff9673d000 - 0x7fff96748ff7 com.apple.DisplayServicesFW (2.5.2 - 317) <48964503-D7F0-3567-9594-E6AA9C9300EF> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff96749000 - 0x7fff9674cff7 com.apple.securityhi (4.0 - 1) <B37B8946-BBD4-36C1-ABC6-18EDBC573F03> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff9674d000 - 0x7fff96ee1fef com.apple.CoreAUC (6.11.04 - 6.11.04) <FFC336DF-C71F-3C93-8E93-5CBD9EEAE940> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff96f1b000 - 0x7fff96f22fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
0x7fff96f28000 - 0x7fff96f2bfff com.apple.help (1.3.2 - 42) <AB67588E-7227-3993-927F-C9E6DAC507FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff96f2c000 - 0x7fff9702eff7 com.apple.PubSub (1.0.5 - 65.28) <D971543B-C9BE-3C58-8453-B3C69E2D2A6F> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff9702f000 - 0x7fff9706aff7 libsystem_info.dylib (??? - ???) <9C8C2DCB-96DB-3471-9DCE-ADCC26BE2DD4> /usr/lib/system/libsystem_info.dylib
0x7fff9706b000 - 0x7fff97078fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <931F40EB-CA75-3A90-AC97-4DB8E210BC76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff9712b000 - 0x7fff97136ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff97137000 - 0x7fff973b2fff com.apple.imageKit (2.1.1 - 1.0) <9C159577-0FFF-34D8-890E-66627A9E44FB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff973b3000 - 0x7fff973b6fff libCoreVMClient.dylib (??? - ???) <E034C772-4263-3F48-B083-25A758DD6228> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff973b7000 - 0x7fff97641fff com.apple.JavaScriptCore (7534.51 - 7534.51.21) <B311DA3D-F763-32A0-BE17-5DC97820BFAB> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff97642000 - 0x7fff97643ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff9769c000 - 0x7fff9769efff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff9769f000 - 0x7fff976f3ff7 com.apple.ScalableUserInterface (1.0 - 1) <1873D7BE-2272-31A1-8F85-F70C4D706B3B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff976f4000 - 0x7fff976f5ff7 libremovefile.dylib (21.0.0 - compatibility 1.0.0) <C6C49FB7-1892-32E4-86B5-25AD165131AA> /usr/lib/system/libremovefile.dylib
0x7fff976f6000 - 0x7fff97b28fff com.apple.VideoToolbox (1.0 - 705.42) <FA0AD643-845C-3378-AFD1-8C5BD0215B72> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff97b29000 - 0x7fff97c06fef libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <FF69F06E-0904-3C08-A5EF-536FAFFFDC22> /usr/lib/system/libsystem_c.dylib
0x7fff97c07000 - 0x7fff9890dfef com.apple.WebCore (7534.51 - 7534.51.22) <352D30ED-1D1D-390E-B7CB-18E954485FD3> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff9890e000 - 0x7fff98ab8fff com.apple.WebKit2 (7534.51 - 7534.51.22) <DCE49986-D892-33DB-8B2C-1393F0CF108C> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff98ab9000 - 0x7fff98b10fff libTIFF.dylib (??? - ???) <FF0D9A24-6956-3F03-81EA-3EEAD22C9DB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff98b11000 - 0x7fff98e2dff7 com.apple.CoreServices.CarbonCore (960.18 - 960.18) <6020C3FB-6125-3EAE-A55D-1E77E38BEDEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff98e2e000 - 0x7fff98e3cff7 libkxld.dylib (??? - ???) <65BE345D-6618-3D1A-9E2B-255E629646AA> /usr/lib/system/libkxld.dylib
0x7fff98e45000 - 0x7fff98e69fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff98e6a000 - 0x7fff98e71fff libCGXCoreImage.A.dylib (600.0.0 - compatibility 64.0.0) <40374018-2832-3144-8114-CED417321C76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff98e72000 - 0x7fff98f74ff7 libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <D46F371D-6422-31B7-BCE0-D80713069E0E> /usr/lib/libxml2.2.dylib
0x7fff990d3000 - 0x7fff99149fff com.apple.ISSupport (1.9.8 - 56) <2CEE7E6B-D841-36D8-BC9F-081B33F6E501> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff9914a000 - 0x7fff99151fff com.apple.NetFS (4.0 - 4.0) <B9F41443-679A-31AD-B0EB-36557DAF782B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff99152000 - 0x7fff9928bfef com.apple.vImage (5.1 - 5.1) <EB634387-CD15-3246-AC28-5FB368ACCEA2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff992e7000 - 0x7fff992f1ff7 liblaunch.dylib (392.18.0 - compatibility 1.0.0) <39EF04F2-7F0C-3435-B785-BF283727FFBD> /usr/lib/system/liblaunch.dylib
0x7fff992f2000 - 0x7fff99394ff7 com.apple.securityfoundation (5.0 - 55005) <0D59908C-A61B-389E-AF37-741ACBBA6A94> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff99395000 - 0x7fff99979fff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff99987000 - 0x7fff99988fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff99989000 - 0x7fff99a95fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff99a96000 - 0x7fff99b09fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff99b0a000 - 0x7fff99b4cff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff99b4d000 - 0x7fff99b53fff libGFXShared.dylib (??? - ???) <343AE6C0-EB02-333C-8D35-DF6093B92758> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff99b54000 - 0x7fff99c51fff com.apple.avfoundation (2.0 - 180.30) <061DDF4C-E7BB-33D0-BEB9-0443ADF6EC8C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff99c52000 - 0x7fff99c52fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff99caa000 - 0x7fff99cc0ff7 com.apple.ImageCapture (7.0 - 7.0) <69E6E2E1-777E-332E-8BCF-4F0611517DD0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff99cc1000 - 0x7fff99cc5ff7 com.apple.CommonPanels (1.2.5 - 94) <0BB2C436-C9D5-380B-86B5-E355A7711259> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff99cea000 - 0x7fff99d4cfff com.apple.coreui (1.2.1 - 164.1) <F7972630-F696-3FC5-9FCF-A6E1C8771078> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff99d4d000 - 0x7fff99eecfff com.apple.QuartzCore (1.7 - 270.0) <E8FC9AA4-A5CB-384B-AD29-7190A1387D3E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff99eef000 - 0x7fff99fb6ff7 com.apple.ColorSync (4.7.0 - 4.7.0) <F325A9D7-7203-36B7-8C1C-B6A4D5CC73A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff99fb7000 - 0x7fff9a6ca587 com.apple.CoreGraphics (1.600.0 - ???) <A9F2451E-6F60-350E-A6E5-539669B53074> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff9a748000 - 0x7fff9a793ff7 com.apple.SystemConfiguration (1.11.1 - 1.11) <F832FE21-5509-37C6-B1F1-48928F31BE45> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff9a794000 - 0x7fff9a826ff7 com.apple.PDFKit (2.6.1 - 2.6.1) <33A0A777-8CF4-3F36-BB1A-78F8A3D7E8C2> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff9a853000 - 0x7fff9a853fff com.apple.quartzframework (1.5 - 1.5) <21FCC91F-C7B9-304F-8C9C-04F3924F4AE3> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff9a854000 - 0x7fff9a85ffff com.apple.CommonAuth (2.1 - 2.0) <BFDD0A8D-4BEA-39EC-98B3-2E083D7B1ABD> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff9a8a6000 - 0x7fff9a8aafff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <5EEAD17D-006C-3855-8093-C7A4A97EE0D0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff9ac04000 - 0x7fff9ac0afff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
Sample analysis of process 981 written to file /dev/stdoutHi If you get an error message saying your flash is blocked by firewall or needs updating or similar and you just get the spinning colour wheel try this link
It takes you to Adobe which tells you which ver of flash player you have - you can then see if there is a later ver by clicking on the library and it automatically selects the correct version for you to download.
Worked a treat for me! Good Luck
http://www.adobe.com/software/flash/about/
Ps Don't forget to use a browser other than firefox or you will be there for days. -
When I try to open safari the icon stats bouncing and then nothing happens other than the cursor turning to a spinning rainbow wheel when it hoovers on the top main menu bar. I have shut down and restart several times. My safari worked yesterday and then today this, but with. I indication of a problem. I can't even get the browser window to open so that I can clear caches or reset anything. When I opened my computer this time I don't even get a bouncing icon. No recognition of selecting the program at all. If I go to spotlight and try to open safari from here I still get no response. Can you help?
Hi ...
If you have moved the Safari application from the Applications folder, move it back.
As far as the cache goes, there's a work around for that when you can't empty the Safari cache from the menu bar.
Go to ~/Library/Caches/com.aple.Safari.Cache.db. Move the Cache.db file to the Trash.
Try Safari.
Mac OS X (10.7.2) < from your profile
If that is corrrect, you need to update your system software. Click your Apple menu icon top left in your screen. From the drop down menu click Software
Update ...
~ (Tilde) character represents the Home folder.
For Lion v10.7x: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library -
My macbook pro is constantly freezing with the rainbow ball of death spinning all the time. I ran Etrecheck. Any help would be much appreciated!
Problem description:
Running slow; constant spinning rainbow ball
EtreCheck version: 2.0.11 (98)
Report generated November 12, 2014 at 2:08:28 PM CST
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:40:10
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 318.84 GB (115.79 GB free)
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[invalid?] com.nero.HSMMonitor.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
VMware Fusion Start Menu UNKNOWN (missing value)
„Google“ diskas Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 51 Check version
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
23% firefox
9% Microsoft Outlook
3% WindowServer
1% mdworker32
1% mds
Top Processes by Memory: ℹ️
258 MB firefox
155 MB mds_stores
137 MB Microsoft Outlook
133 MB softwareupdated
94 MB Microsoft Excel
Virtual Memory Information: ℹ️
169 MB Free RAM
1.38 GB Active RAM
1.19 GB Inactive RAM
1.15 GB Wired RAM
6.52 GB Page-ins
37 MB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro is running slow and always showing the spinning color wheel. Help!
Problem description:
MacBook Pro is running slowly and shows me the color wheel all the time.
EtreCheck version: 2.1.8 (121)
Report generated March 26, 2015 at 2:07:06 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 448
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: one day 2:51:19
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (362.93 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
25% WindowServer
4% hidd
1% Dock
0% systemstatsd
0% AppleIDAuthAgent
Top Processes by Memory: ℹ️
86 MB Finder
77 MB WindowServer
73 MB ocspd
47 MB mds_stores
43 MB CalendarAgent
Virtual Memory Information: ℹ️
1.06 GB Free RAM
1.57 GB Active RAM
568 MB Inactive RAM
1.09 GB Wired RAM
1.46 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 11:13:52 AM Self test - passed
Mar 24, 2015, 07:05:57 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-03-24-190557_[r edacted].cpu_resource.diag [Click for details]Back up your Mac if you have not done so already. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
Uninstall MacKeeper:
Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 required more extensive work to uninstall all its components.
If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.
If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk. -
2012 Macbook Pro freezing up and giving the pinwheel all the time.
Last week my macbook pro started freezing up whenever I am doing something. Whether i am just surfing the web, going through my folders, or in photoshop it just starts freezing up. When i have pandora the audio will cut in and out saying that shockwave has crashed. I went into my activity monitor and everything seemed to be normal, no applications taking up to much memory. Then i ran a complete hardware check and nothing was wrong. I then reset my osx and it took almost 24 hours but didn't change everything. Then yesterday i repaired my disk permisions and that fixed it. For a couple hours and now i am back to having my computer freeze. I am currently running osx 10.8.2. Anyone have any ideas on how to fix this or should i just take it into the apple store and see if they can help?
Here's a nice XLab article on SBBD's.
Here's the same man's article in Macworld.
DALE -
My Mac has been acting up for the past 2 days. It freezes at random times and cuts off audio as well. I've repaired disk permissions and that kind of seem to help a bit in term of how often the problem happens. Still freezes at random times. I know Chrome is notorious for causing problems with Macs. If anyone has any help as to what I may do to fix this, I'd appreciate the help. And if I should just remove chrome all once and for all.
Do you have a lot of applications open? Try quitting applications that you are not actively using. Run without Chrome for a bit to see if the problem is directly tied to Chrome.
Download EtreCheck and paste results here for help troubleshooting.
http://www.etresoft.com/etrecheck
Run the combo updater to refresh your files.
OS X Lion Update 10.7.5 (Client Combo) 1.91 GB
http://support.apple.com/kb/DL1582 -
Dropped Frames and the spinning rainbow wheel
I am using FCP 6.06, I imported video from two different video camcorders: Canon GL-2 mini-dv and a Sony Digital 8 TRV340. Importing from both of these cameras went pretty well, i had some dropped frames while importing, nonetheless it went pretty well. However, when i drop any of the footage into the timeline and I press play, it will play for a few seconds, hang up (spinning wheel) and then gives me a window that says: RT extreme has determined that these were caused by slow disks, please try: Increasing the speed of your disks, Decreasing the number of RT layers, Limiting your RT bandwith. AS of now i currently use a 1 TB Western Digital "My Book" for my scratch disk. I have tried everything I can think of and I am working on a Wedding video. I really need to get things going, I would appreciate any kind of assistance. I have tried looking up similar threads but nothing seems to really help. Thanks
Hi -
First, verify sure your source material is ingested correctly from your two different cameras -
In your project browser, click on a clip that came from the TRV340 and, once selected, type Command + 9 to see the item properties. Either report those properties, or if easier, take a screen shot and post the screen shot of the Item Properties for that clip.
Now do the same for a source clip from the GL-2.
After that, click anywhere on the sequence timeline that you are working on and type Command + 0 (zero) to see the sequence settings. Report the sequence settings or again, if easier, just post a screen shot of the sequence settings window.
This information is needed to provide you with suggestions to a solution.
thanks
MtD -
The spinning rainbow disk keeps appearing and my laptop keeps hanging
Hi everyone
I've been using this macbook pro for almost a year now and just yesterday the spinning beach ball of death started appearing more frequently than usual. Everytime I click something or try to type something (even this post) the rainbow beach ball would appear and make my laptop hang. Also, I can't play YouTube videos properly anymore as the graphics would be disrupted halfway through. I have no idea why or how this problem suddenly cropped up and I would really appreciate if someone could help me out here! Thanks!If you are having problems with a brand new MacBook invoke the warranty and contact AppleCare.
Useful article here on the causes of the Spinning Beach Ball and how to troubleshoot it:
http://www.computerworld.com/s/article/9177479/Troubleshoot_the_spinning_beach_b all?taxonomyId=89&pageNumber=1
and also this:
http://www.thexlab.com/faqs/sbbod.html -
Slow Macbook Pro with frequent spinning rainbow wheel!
My Macbook Pro suddenly is very slow especially when using Google Chrome. I usually get the spinning rainbow wheel for most tasks and on chrome it often says "waiting on cache" or "waiting on app cache". I don't think it's just chrome because I have had problems with other applications as well. I've tried repairing disk permissions multiple times as well as deleting browsing history and nothing has solved the problem so far. I had a similar problem earlier in the year when I had to go to a store to get theBRACKET,HDD,FRONT,WITHIR/SLEEP/HDCABLE fixed. Any tips or suggestions would help! Don't really want to have to go back to a store to get this fixed again. etrecheck is below
EtreCheck version: 1.9.15 (52)
Report generated September 18, 2014 10:54:44 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.8.5 (12F45) - Uptime: 0 days 4:57:11
Disk Information: ?
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (472.13 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Problem System Launch Daemons: ?
[failed] com.apple.coresymbolicationd.plist
Problem System Launch Agents: ?
[failed] com.apple.accountsd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Daemons: ?
[failed] com.adobe.fpsaud.plist Support
[running] com.fitbit.galileod.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.prosofteng.DriveGenius.locum.plist Support
User Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[running] com.prosofteng.DGMonitor.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
Spotify
Fitbit Connect Menubar Helper
Google Chrome
Internet Plug-ins: ?
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Safari Extensions: ?
Searchme
Amazon Shopping Assistant
Ebay Shopping Assistant
Slick Savings
Audio Plug-ins: ?
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
17% mds
5% Google Chrome
2% Google Chrome Helper EH
1% WindowServer
0% ps
Top Processes by Memory: ?
209 MB Google Chrome Helper EH
160 MB Google Chrome
89 MB Google Chrome Helper
63 MB mds
57 MB Dock
Virtual Memory Information: ?
301 MB Free RAM
1.87 GB Active RAM
640 MB Inactive RAM
1.21 GB Wired RAM
2.95 GB Page-ins
52 KB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Spinning rainbow wheel for long periods on File Open commands in Acrobat and Office 365 programs
Hardware & Software:
MacBook Pro (17-inch, Mid 2009)
77GB of free hard disk space
8GB RAM
Running OS X Yosemite (Version 10.10.2)
Over the last few days, when I try to execute a File Open command from Adobe Acrobat or Office 365 programs (even from an innocuous location such as Documents), I get the spinning rainbow wheel for long periods of time (10 seconds to minutes) before I am able to select a file to open. I copied messages from Console after a File Open command for each of Adobe Acrobat and Excel (the selected location was Documents), given below:
Excel Log Messages
2/24/15 5:50:50.970 PM WindowServer[147] disable_update_timeout: UI updates were forcibly disabled by application "Microsoft Excel" for over 1.00 seconds. Server has re-enabled them.
2/24/15 5:51:01.280 PM NetAuthSysAgent[684] AFP error -1 mapped to EIO
2/24/15 5:51:01.281 PM NetAuthSysAgent[684] ERROR: AFP_GetServerInfo - connect failed 5
2/24/15 5:51:01.281 PM NetAuthSysAgent[684] AFP error -1 mapped to EIO
2/24/15 5:51:01.739 PM WindowServer[147] common_reenable_update: UI updates were finally reenabled by application "Microsoft Excel" after 11.77 seconds (server forcibly re-enabled them after 1.00 seconds)
Adobe Acrobat Log Messages
2/24/15 5:58:22.145 PM bird[257] Assertion failed: ![_xpcClients containsObject:client]
2/24/15 5:58:23.454 PM WindowServer[147] disable_update_timeout: UI updates were forcibly disabled by application "Acrobat" for over 1.00 seconds. Server has re-enabled them.
2/24/15 5:58:29.538 PM NetAuthSysAgent[708] AFP error -1 mapped to EIO
2/24/15 5:58:29.538 PM NetAuthSysAgent[708] ERROR: AFP_GetServerInfo - connect failed 5
2/24/15 5:58:29.538 PM NetAuthSysAgent[708] AFP error -1 mapped to EIO
2/24/15 5:58:29.722 PM WindowServer[147] common_reenable_update: UI updates were finally reenabled by application "Acrobat" after 7.27 seconds (server forcibly re-enabled them after 1.00 seconds)
Can anyone give me an idea of what these messages mean and how I can solve this problem?
If I'm not in the correct Community for this question, could someone kindly tell me where I should re-post?
Thanks.
David WalkerYes; I have previously connected to an iMac at this location using File Sharing. However, in my attempts to solve this problem last week, I had already unchecked File Sharing in System Preferences. Tonight, I also deleted the folder from the window in the File Sharing System Preferences page, then rebooted. The problem still persists.
I try not open files across a server line, i.e., I try always to copy a file to the local computer and open it there. I may have gotten careless and tried to open a file from the Windows server with either or both Acrobat and Office 365. Although this was an SMB share, is it possible that these programs are now trying to connect to the Windows server on a File Open?
I had about decided to quit chasing this problem; we spend about two weeks every two months at this Boston location, and I'll be returning to my Florida home this weekend. So I decided I would see what the situation was when I returned to my native habitat, although I may be chasing this problem again in our trip to the Boston area in April.
The other thing I wondered (I guess I can't quite let it go), is whether there is a command line in Terminal that would kill all AFP shares.
In any case, thanks for your help; you're very knowledgeable.
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