Macbook is stuck on software update

I have a MacBook Pro and I had done a software update but it is stuck on updating it's been like this for two days. Is there anything I can do? I've shut it down with the power button but once it's turning on again it attempts the software update again.

Care to share which OS you are using?
Which update did you do?

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Macbook Pro stuck on software update

I haven't done Software Update for awhile (maybe weeks), so I finally decided to update my Macbook Pro (2011 & running Snow Leopard). There were a lot of things to update as it said it was installing 15 items. The progression bar is mostly full and it is almost finished - probably the equivalent of around 98% done - but it has been stuck there for about 2 hours.
I don't think it's crashed since there's not the rainbow ball spinning just the pointed arrow, and it says it is "Running package scripts" underneath the download bar. If I also recall correctly, I remember reading something about an EFI firmware update before I clicked 'Install and Restart' to update.
Should I force reboot or wait it out? I personally don't think it's going to go anywhere waiting it out, but I also don't want to potentially distort any memory or anything if that is possible.

About Lion Recovery
http://support.apple.com/kb/HT4718
https://discussions.apple.com/message/15943975#15943975

How do i clean up my macbook air to install software updates?

how do i clean up my macbook air to install software updates? It says that I need to clean up the startup disk because I do not have enough space left but I don't know how to do that. Can anyone help me?

First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
If you're using Time Machine to back up a portable Mac, some of the available space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as "Backups." The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal.

Blackberry q5 stuck on software update

hello,
a bought the new blackberry q 5, i put my sim card ther with a blackberry plan, i connected it to my wi fi network and now it is stuck on software update.
it wont do the update and it goes back to the wifi connection that says its conected.
what should i do?
i have already reboot it a few times, a turn it to blackberry link but it says the phone cannot be connected before doing the update.

I am also having same problem In Dubai jay purchases phone today and stuck on software update when I am connected to my secure business wireless internet Please help with solution blackberry q5

My mac book has been stuck on software update all night. Am I allowed to manually shut it down?

My mac book has been stuck on software update all night. Am I allowed to manually shut it down?

Yes, you won't be arrested for shutting it down. Depending on what was being updated, the machine may or may not start up properly (or at all) afterward. If it doesn't, post back for advice.

The update "MacBook Pro (Mid 2012) Software Update 1.0" can't be applied

When trying to update my new Macbook Pro with Retina through Apple's software update application, I get the error:
The update "MacBook Pro (Mid 2012) Software Update 1.0" can't be applied
The update could not be expanded, and may have been corrupted during downloading.
I've already went through the process twice to download this update.

Same type of error, but getting 90% downloaded and error message that the update cannot be saved. But it then goes to the screen to apply, but with 90% only - no instructions that it will only download 90% and the rest will come during the update - not going to apply.

MacBook Pro froze during software update, now it's stuck at gray screen

My MacBook Pro was running a little slow today so I did a Disk Utility repair and that went fine then I did a software update (OS X, Java and remote desktop) but it froze during the last ten percent of the update install and now when I boot up it won't get past the gray apple screen. I tried to restore Lion but since I bought this used my Apple ID wasn't used to purchase Lion so I can't do a restore.
I've tried to safe boot and boot from a CD but no go.
I also tried the short and long Apple hardware tests and those found no problems

In case anyone else needs an answer to this, I called in to Apple. Tech support said to power it off and let it reboot itself. I had to go back into updates and tell it to finish the install (restart computer, was the only step remaining) and it worked fine. It took longer because it had gotten hung up during the previous restart. ( Just to clarify, I was stuck on the grey screen after the restart step of the install.)

Late 2008 Macbook - 10.8.5 software update - NO WIRELESS!

Hi, I'm throwing a fit. I updated to the 10.8.5 software a few days ago and it KILLED my wifi. I took my late 2008 macbook to Apple where they reinstalled the operating system. I mentioned to them that there are discussions on here about other users having their wifi killed after updating, specific to the late 2008 macbooks. The folks over at Apple clearly didn't like me telling them that. Anywho, they reinstalled the OS and it STILL doesn't work. They claim I need a new airport extreme? ***?
WHY? After I update my software and WIFI doesn't work, now I'm stuck? DID THE ENGINEERS IN CUPERTINO FORGOT TO TEST THE SOFTWARE UPDATE ON MACBOOK 2008 MODELS?
Why doesn't Apple have an official Facebook or Twitter? Oh right, so people like me can't publically complain?
Has anyone else brought their macbooks to Apple for this nonsense and actually had them fix it?

Hi all,
I have a fix!
just got off the phone with tier 2 apple tech support.
I have a mackbook 2008 and when I upgraded to 10.8.5 my wifi was completely broken.
Went through all of the typical reset PRAM, remove battery...etc.
Here is the fix:
Go to network prefs
remove the existing wifi configuration
select wifi
select the - (minus sign) at the bottom left of the window.
Select Shut Down from the Apple menu.
Restart the computer.
Open Network prefs and select the + (Plus sign) at the bottom left of the window
For me, WIfi connection was populated already.
Select Create
Go to the menu bar and you should now see all of your typical networks displayed.
Select your network.
Waallla! Sanity restored and your Macbook is back in action.
Have a great day!!

Newbie: Macbook unresponsive after installing software updates

Hi y'all.
So, this macbook is my first Mac ever, so please bear with me if I'm asking an obvious question.
My problem is that I just got my macbook home, went through the registration, and began installing the software updates. After updating, the computer wanted to restart. After restarting, I cannot get the pointer or the keyboard to respond. I tried booting up and running the Install Disk #1 to try running disk utilities, however, I don't think my holding down the "D" or "C" keys is registering. Since there's no pinhole to forcibly eject the CD, that's now stuck in my CD/DVD drive.
Any ideas? Or is there somewhere else on this board I should look for the answer? Unfortunately, since I'm so new to Macs, I'm not sure what to do at this point.
Thanks so much for your help.
Emily

hello, dark horse.
thank you for the suggestion. the problem is/was that the keyboard was completely frozen. i couldn't boot into safe mode, i couldn't type in a password, or type anything else for that matter and have it recognized. i attached an external USB mouse and restarted and THAT worked, but i didn't have a USB keyboard.
so i took the machine back to apple. they said my macbook definitely shouldn't have been acting up like that, especially on it's very first day, so they replaced it with the new one i'm using right now.
not sure what the problem was with it. i'll give apple a second chance and see how this macbook behaves. it seems like this one is running cooler, too...

Macbook wont start after software update

I ran the software update on my white macbook and now when the computer restarts it just spins. I have tried the hardware tests and it detects no problems. The computer will not restart it just spins and the fan goes for hours. Any help is appreciated.

Hi, I have been FIGHTING w/ the Apple Tech Support Group for almost a yr now on this issue. 10 of the 20 school MacBooks have died ( spinning gear for hrs ) when I did the update from 10.4.9 to 10.4.10. I can't install the new iLife & iWork suites until we are at 10.4.10. I repaired permissions, ran Disk Warrior & Apple Disk Util from the CD before running the updates. I even tested the updates as the Admin & then as the Root user, still BIG TIME HOSE!!!!!!! I only have the standard Apple S/W & Microsoft Office 2004 on the books. The .10 update hoses the books, so I have quit running the update services on my G5 xServer, & the school is on HOLD. On the books that did hose I have had to re-install the OS & run my backups for the teachers. Apple says " we haven't heard any of these problems, so it must not be happening ". They are so very LAME........ we only spent $100,000 on Apple H/W & S/W & they won't support this issue. The school did get a new Intel Core2 Duo MacBook & I ran the update to go to 10.4.10 & it worked GREAT. This same update HOSED my personal MacBook Pro when updating from 10.4.9 to 10.4.10. My MBP is a 1st gen Intel Core Duo CPU. Have you reported this prob to the Apple GURU's yet?¿?¿ Friday I just tested the 10.4.10 to 10.4.11 update on the 1st gen CPU book & it worked w/ no probs. My next test is to run the 10.4.9 to 10.4.11 & see if it works............. one can only HOPE!!!!!!!
Message was edited by: Yoda the Jedi MACster

Macbook won't download software updates automatically

This may seem like a strange problem (it does to me, at least), but my Macbook is all of a sudden incapable of receiving software updates. I got it on Christmas, downloaded all of the necessary software updates, and then never really concerned myself with whether or not my Macbook was actually downloading new updates automatically, until recently. I tried to go to the Apple menu and click on "Software Update...", but when I do that, I get a message that says, "Software Update can't find the update server. Make sure you're connected to the internet, then try again."
The problem is, I run the recommended Network Diagnostics right after that, and that says that my connection is perfect. I have no trouble connecting to the internet through Mozilla Firefox (which, coincidentally, auto downloaded ITS new update just fine...), and I don't have any strange encryptions on my router (a Linksys WRT54G model), nor have I changed anything at all about my connection since Christmas morning about half a year ago.
I suppose I should let you know that my dad got this Macbook from eBay. OS X had already been installed for a while by the time I got it, so I had a great deal of updates to download (the laptop hadn't been used since the initial setup back when it was bought), and seemed to function perfectly. That is, until I unplugged the power source and found out that I had a dead battery. So I have a relatively new battery in my Macbook. If you think you can help me and need to know anything else about my Macbook, feel free to contact me at [email protected] Or, if I just haven't been looking hard enough and this problem has been solved before, just post a link to that thread here. Thanks in advance!
Macbook Mac OS X (10.4.8) Got from eBay...great idea dad

First thing I'd do is to get Applejack...
http://www.versiontracker.com/dyn/moreinfo/macosx/19596
After installing, Reboot holding down CMD+s, then when the prompt shows, type in...
applejack AUTO
Then let it do all 5 of it's things.
At least if it doesn't fix it, it'll eliminate a few questions.
Next thing would be to put OpenDNS' numbers into Network>TCP/IP>Dns srevers..
08.67.222.222
208.67.220.220
Next thing is report back!

Upgrading to latest Safari for OS X 10.6.8 MacBook Pro? No software updates available

I am getting several notices that my current safari browser (5.1.10) is out of date or not supported. Everywhere I look suggests that I should be able to upgrade to the latest version of Safari through my MacBook Pro's Software Updates (OS X 10.6.8). However, there is not a single upgrade available for my computer, and this has been the case for nearly a year. I would greatly appreciate some guidance on how or where to proceed to get the latest browser update.
Thanks!

That only applies for the versions of Safari compatible with Snow Leopard. Newer ones require Lion or above; alternatively, you can switch to a product such as Firefox.
To upgrade the computer's OS, pen the Mac App Store and try downloading Yosemite. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(126944)

Macbook won't run software updates...11 of them.

I just realized my assistant has not updated her Macbook (my macbook) in a year in a half. Ouch. I successfully installed 10.6.8 but cannot get the 11 other software updates to run. I'm specifically in need of a java update. Rather than running the 11 updates, it automatically skips to "re-start" screen but never actually runs the updates. I realize it's likely because it's beens so long and there are too many - what do I do?

If you know what they are, you can download them manually from the Apple download site at http://support.apple.com/downloads/ . Before applying any, use Disk Utlity (on your hard drive in applications/utilities) and repair permissions, apply the update, and repair permissions afterwards. Do this for each update needed.

Macbook won't do software updates

I have a 2007 Macbook and I can't do any software updates such as the itunes update and any other relevant updates. Any suggestions on how to fix this?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

My MacBook Pro froze during software update 10.9.2. What do I do?

My current operating system is 10.9.1 and I downloaded the 10.9.2 update. I am now stuck on the Installing Software Update screen that appears during reboot. I have been stuck here for about an hour and don't know what to do. Help, please!

In case anyone else needs an answer to this, I called in to Apple. Tech support said to power it off and let it reboot itself. I had to go back into updates and tell it to finish the install (restart computer, was the only step remaining) and it worked fine. It took longer because it had gotten hung up during the previous restart. ( Just to clarify, I was stuck on the grey screen after the restart step of the install.)

Macbook is stuck on software update

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