Macbook is suddenly very slow

Suddenly my MacBook Pro is very slow.  Spinning beach ball of death appears across platforms.  Might have a virus or malware.  What can I run to detect what's up?  Any suggestions?

You may be able to improve the speed with some software work but it could also be your disk or SSD is corrupt or failing.
Backup your data immediately:
Before proceeding you should make sure you have a current backup.  If it has been getting slower over time your disk could be a failing slowly.  SATA drives have two retry modes: short and long.  They can continue operating as read errors are increasing.  The long retry cycle is very long and can cause significant performance degradation.  If it has started long retries then it is likely to get worse and eventually fail.  SSDs also have a failure mode where the fail slowly.
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods: 
https://discussions.apple.com/docs/DOC-3045
Methodology to protect your data.  Backups vs. Archives.  Long-term data protection:
https://discussions.apple.com/docs/DOC-6031
Try resetting PRAM and SMC:
http://support.apple.com/kb/PH4405
http://support.apple.com/kb/HT3964
Is it faster now?  If not, proceed.
Restart in Safe Mode:
http://support.apple.com/kb/HT1564?viewlocale=en_US
Reboot in normal node.  (This boot may be slower than normal.)
Is it faster now?  If not, proceed.
Restart in Safe Mode again:
Uninstall all unnecessary login items:
 > User&Groups > Login items. > Unlock the padlock. > Remove them with the minus -
Also uninstall internet plug-ins in your browsers.
Reboot in normal node.  (This boot may be slower than normal.)
Is it faster now?  If not, proceed.
Spotlight:  If Spotlight is continually running, re-index Spotlight:
  http://support.apple.com/kb/ht2409
Low disk space:
If your disk has less than 10% free space or less than 15 GB free it can slow down your Mac.  For information on how to clear disk space see https://discussions.apple.com/thread/5634300?tstart=30 .
Disk Diagnosis and Repair; Runaway Processes:
See Kappy’s suggestions "Things You Can Do To Resolve Slow Downs” at https://discussions.apple.com/thread/5635990?tstart=0
- Directions on how to detect a failing drive
- How to repair a filesystem on a working drive.
- How to check for runaway processes hogging the processor time.
Also see Activity Monitor – Monitor Performance Problems  
http://www.scsc-online.com/Activity%20Monitor.html
Additional suggestions in "Why is my computer slow?” are particularly good.
https://discussions.apple.com/docs/DOC-3521
In the "Something is wrong with your machine” section.
- Corrupted Caches
Using Onyx to clear the caches.
- Step by Step to Fix your Mac:
https://discussions.apple.com/docs/DOC-3353
          (I learned a lot reading this document.  Good stuff.)
- A clean install.
After you have backed up your system twice to two different disk drives.
  Preferably with one of the backups being a clone.
  Time Machine restores are complex and can sometimes fail.
  You don’t want to risk all your data on one backup as you wipe out the data on your Mac.
As part of this clean install procedure for disks, erase the disk with Security Option Zero
  that writes zeros to all sectors and remaps bad sectors as it does so.
  That is a time consuming operation, but worth it.
See https://discussions.apple.com/message/24057867#24057867
If you have an SSD, to not write a pass of zeros to it.
Additional references:
http://www.macworld.com/article/2026650/mac-troubleshooting-what-to-do-when-your -computer-is-too-slow.html
and Mac Performance Guide: http://www.thesafemac.com/mpg/
and Why your Mac runs slower than it should
http://www.chriswrites.com/2009/04/17-reasons-why-your-mac-is-so-unbelievably-sl ow/
Hardware replacement or upgrade?
Hopefully by now your Mac is back to its normal speed.  If a hardware repair is indicated take it to an Genius bar at an Apple store for a free diagnosis and estimate of repairs.  If it is under warranty or AppleCare they will repair it for free.  If not, you can compare their estimate with DIY repairs.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country
You can speed it up further by upgrading some hardware. (Do not upgrade the hardware if it is still covered by the warranty or AppleCare.)  For the following memory, disk or SSD replacements and upgrades check out OWC http://eshop.macsales.com/, Crucial: http://www.crucial.com/ and Kingston http://www.kingston.com/us/.  You will need to know your Mac the year and season your Mac was first sold and model number which can be found here:
 > About This Mac > More Info… > System Report > Model Identifier:
If your Mac has 2 or 4 GB of RAM, consider an upgrade to 8 GB (if the memory is upgradeable).  An 8 GB memory upgrade is only $100.  When I upgraded a MacBook from 2 GB o 8 GB it booted thee times faster.
If your Mac has a disk and it won’t repair properly, is low on disk space, or you just want a considerably faster disk, check out an upgrade to an SSD-Hybrid disk. Google "Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch" or consider an SSD (120 to 480 GB).
OWC has SSD replacements and upgrades for MacBook Airs and Retina MacBook Pros.
Good luck.  May the software fixes do the trick.

Similar Messages

  • MacBook Pro Suddenly Very Slow

    Hello all,
    I own a mid-2012 MacBook Pro with 8gb of RAM and 2.5GHz i5 processor running the latest version of Mavericks. I purchased it back in December 2012, and have only had one issue with it (graphics card failure, which was fixed by Apple).
    Everything else has been fine, as far as I can tell; apps load fairly quickly (such as Adobe AI and PS) and there hasn't been any lagging or glitchy-ness unless I'm gaming.
    However, recently (about 6 days ago) my computer started to become EXTREMELY slow. Booting up takes probably double the time it used to take, and opening Adobe Illustrator has taken 2-3 minutes. Once I get Illustrator open, something as simple as a brush stroke will freeze up the machine for about 30 seconds. All other apps act similarly. When I'm playing music with Spotify it will lag and stop playing for a little while and then resume. The computer will even freeze when I do something VERY simple such as hovering over the dock to magnify the icons. Even as I'm typing this message, the computer freezes up every few words and makes me sit and wait 15 seconds before continuing to type.
    The issue began the day I installed AutoCAD. Is that the issue, or a coincidence? I tried uninstalling it but the Mac was still very slow and glitchy. I tried uninstalling lots of apps I don't use (and don't know how I got them) like Growl and FUSE. I also cleaned up the HDD and have 118gb out of 500 free, and I ran the Apple Hardware Test (the basic and extended tests) with no problems found. Nothing I've done so far will speed the Mac back up to normal.
    I do have a Time Machine backup, so one possibility is to restore the Mac to the backup from a week ago (before the issue began). The only problem with that is I'm afraid I'll lose some of my apps (mainly Adobe CS6) which I no longer have the serial number for, and there's no way I'm risking having to buy it again.
    Another option is to move all important files to an external drive, wipe the whole thing clean, and start over. Again, I'd rather not do that for fear of losing my applications.
    I checked the Activity Monitor and everything seems normal there:
    Lastly: Upon looking through other forum posts like mine, I saw that most people want to see the EtreCheck report to try and help; so here it is:
    EtreCheck version: 1.9.15 (52)
    Report generated August 31, 2014 at 3:04:19 PM EDT
    Hardware Information: ?
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2 cores
      8 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: (null)
      Color LCD 1280 x 800
      DELL SE198WFP 1440 x 900 @ 60 Hz
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:26:15
    Disk Information: ?
      APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (118.07 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      VIA Labs, Inc.          USB3.0 Hub             
      VIA Labs, Inc.          USB3.0 Hub             
      Logitech USB Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      VIA Labs, Inc.          USB2.0 Hub             
      VIA Labs, Inc.          USB2.0 Hub             
      BLUE MICROPHONE Blue Snowball
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Anywhere
    Kernel Extensions: ?
      [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
      [loaded] com.LivestreamProcaster.driver.ProcasterAudioRedirector (2.0.0 - SDK 10.0) Support
      [loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.8) Support
      [loaded] com.avatron.AVExVideo (1.7 - SDK 10.8) Support
      [not loaded] com.displaylink.dlusbncm (1.11.0 - SDK 10.6) Support
      [loaded] com.displaylink.driver.DisplayLinkDriver (2.0 - SDK 10.6) Support
      [not loaded] com.displaylink.driver.DisplayLinkEthernetDriver (2.0 - SDK 10.6) Support
      [not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
      [loaded] com.protech.NoSleep (1.3.3 - SDK 10.8) Support
      [not loaded] com.rogueamoeba.InstantOn (6.0.3 - SDK 10.6) Support
      [not loaded] com.rogueamoeba.InstantOnCore (6.0.3 - SDK 10.6) Support
      [not loaded] com.roxio.TDIXController (1.7) Support
      [loaded] com.techsmith.TACC (1.0.2 - SDK 10.7) Support
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.SwitchBoard.plist Support
      [running] com.cleverfiles.cfbackd.plist Support
      [running] com.displaylink.displaylinkmanager.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    Launch Agents: ?
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.adobe.AdobeCreativeCloud.plist Support
      [not loaded] com.displaylink.useragent-prelogin.plist Support
      [running] com.displaylink.useragent.plist Support
      [running] com.epson.eventmanager.agent.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.protech.NoSleep.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ?
      iTunesHelper
      Dropbox
      Autodesk 360
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
      Default Browser: Version: 537 - SDK 10.9
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
      Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 55 Check version
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Air Display Preferences  Support
      Flash Player  Support
      Java  Support
    Time Machine: ?
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 464.96 GB Disk used: 355.00 GB
      Destinations:
      MBP BACKUP [Local] (Last used)
      Total size: 931.51 GB
      Total number of backups: 17
      Oldest backup: 2014-08-15 18:07:58 +0000
      Last backup: 2014-08-27 11:23:47 +0000
      Size of backup disk: Too small
      Backup size 931.51 GB < (Disk used 355.00 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU: ?
          14% WindowServer
          6% Google Chrome
          5% DisplayLinkUserAgent
          3% DisplayLinkManager
          1% Dock
    Top Processes by Memory: ?
      126 MB Google Chrome
      123 MB com.apple.IconServicesAgent
      98 MB WindowServer
      90 MB Spotify
      90 MB Dock
    Virtual Memory Information: ?
      3.44 GB Free RAM
      2.94 GB Active RAM
      602 MB Inactive RAM
      1.03 GB Wired RAM
      468 MB Page-ins
      0 B Page-outs
    Thanks to everyone in advance!! I'm a student and couldn't live without my computer. Please help

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • MacBook Pro suddenly very slow! PLEASE HELP!

    Hi!
    this is my ever post and im not much of an expert so please excuse if im slow or say sth stupid
    so i have a macbook pro 2011 with an i7 which should be pretty fast. and it was until 5-6 months ago, where it just became terribly slow, i re-installed the OSX, but it didnt help.
    my battery has also died completely last month, which i will have to change, and i will add an extra 4 GB RAM i think, but i doubt thats the only issue.
    applications are ridiculuosly slow, i get the beachball of death all the time, please help.
    i runa an EthreCheck, here is the result if it helps:
    Thank you very much in advance!
    EtreCheck version: 2.1.5 (108)
    Report generated 5 January 2015 16:16:31 CET
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.7 GHz Intel Core i7 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:51:52
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (142.50 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 499.25 GB Online
      OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
    Launch Agents: ℹ️
      [loaded] com.avast.userinit.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.intego.commonservices.statusitem.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
      [loaded] com.trusteer.rapport.rapportd.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.avast.init.plist [Support]
      [loaded] com.avast.uninstall.plist [Support]
      [failed] com.avast.update.plist [Support]
      [not loaded] com.google.keystone.daemon.plist [Support]
      [not loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [not loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
      [not loaded] com.trusteer.rooks.rooksd.plist [Support]
    User Launch Agents: ℹ️
      [invalid?] com.avast.home.userinit.plist [Support]
      [loaded] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Dropbox UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      o1dbrowserplugin: Version: 5.4.2.18903 [Support]
      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
      googletalkbrowserplugin: Version: 5.4.2.18903 [Support]
      Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions: ℹ️
      Searchme [Installed] Adware! [Remove]
      Better Pop Up Blocker [Installed]
      wrc [Installed]
      Slick Savings [Installed] Adware! [Remove]
      Frill [Installed]
      Amazon Shopping Assistant [Installed] Adware! [Remove]
      AdBlock [Installed]
      Adblock Plus [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
      Trusteer Endpoint Protection  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          14% Mail
          3% Google Chrome
          2% WindowServer
          2% coreaudiod
          1% launchd
    Top Processes by Memory: ℹ️
      120 MB Google Chrome
      107 MB Microsoft Word
      94 MB Google Chrome Helper
      86 MB Mail
      69 MB mds_stores
    Virtual Memory Information: ℹ️
      18 MB Free RAM
      983 MB Active RAM
      1.44 GB Inactive RAM
      1.07 GB Wired RAM
      6.10 GB Page-ins
      72 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 5, 2015, 03:29:00 PM /Library/Logs/DiagnosticReports/NotificationCenter_2015-01-05-152900_[redacted] .cpu_resource.diag [Details]
      Jan 5, 2015, 03:25:19 PM Self test - passed
      Jan 5, 2015, 10:48:18 AM /Library/Logs/DiagnosticReports/systemstats_2015-01-05-104818_[redacted].cpu_re source.diag [Details]
      Jan 5, 2015, 10:26:04 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-05-102604_[redacted].cpu_res ource.diag [Details]
      Jan 5, 2015, 10:20:48 AM /Library/Logs/DiagnosticReports/NotificationCenter_2015-01-05-102048_[redacted] .cpu_resource.diag [Details]
      Jan 4, 2015, 06:55:43 PM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-04-185543_[redacted].cpu_res ource.diag [Details]
      Jan 4, 2015, 02:44:46 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-01-04-144446_[redacted].c pu_resource.diag [Details]
      Jan 4, 2015, 11:46:00 AM /Library/Logs/DiagnosticReports/systemstats_2015-01-04-114600_[redacted].cpu_re source.diag [Details]
      Jan 4, 2015, 11:19:22 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-04-111922_[redacted].cpu_res ource.diag [Details]
      Jan 3, 2015, 06:20:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-03-182032_[ redacted].crash
      Jan 3, 2015, 04:27:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-03-162 719_[redacted].crash
      Jan 3, 2015, 02:12:22 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LolClient_2015-01-03-021222_[r edacted].crash
      Jan 3, 2015, 12:02:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-03-000238_[ redacted].crash
      Jan 3, 2015, 12:02:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-03-000 237_[redacted].crash
      Jan 2, 2015, 09:38:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-02-213 820_[redacted].crash
      Jan 2, 2015, 05:44:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-02-174454_[ redacted].crash
      Jan 2, 2015, 05:44:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LoLPatcher_2015-01-02-174448_[ redacted].crash
      Jan 2, 2015, 05:04:53 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-02-170453_[redacted].cpu_resou rce.diag [Details]
      Jan 2, 2015, 05:04:20 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-01-02-170420_[redacted].c pu_resource.diag [Details]

    Rapport software is offered by banks as a security support software.
    Uninstall Trusteer software
    http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
    YouTube video
    http://www.youtube.com/watch?v=Oxz-EW8Gceo
    Remove Avast:
    http://apple-macintoshsupport.blogspot.com/2012/07/how-do-i-uninstall-avast-free -antivirus.html

  • Macbook Pro suddenly very slow - Help please!

    Hi everyone,
    I have a 13in Macbook Pro and it has been doing well up until this week when everything I click forces me to go through the pinwheel for long amounts of time. This especially happens when minimizing, opening and closing new windows as well as using the four-finger gesture on my trackpad. I opened Activity Monitor and the CPU usage looks fine - Google Chrome is the largest %CPU used at 8%. Under "System Memory", it shows that Page outs is 507GB and Page in is 27 GB.
    Is there any other information necessary to determine what I can do to fix this?
    A quick reply would be VERY appreciated. Thanks

    It appears your MacBook Pro is suffering from a dearth of RAM for the programs you are using, but more information is required for a definitive conclusion. Read: Using Activity Monitor to read System Memory and determine how much RAM is being used
    Google Chrome runs poorly on a Mac and may be responsible for devouring your Mac's available resources. Until Google figures out how to develop for OS X don't use it.
    To purchase memory go to Crucial and download the little app that examines your system and recommends RAM upgrade options. Their prices are good but don't have to buy memory from them - determine what you need and buy it from Crucial or OWC / MacSales. Avoid purchasing memory from PC vendors because the Mac is intolerant of memory that does not meet its stringent specifications.

  • Mac Book Pro suddenly very slow

    MacBook Pro suddenly very slow despite good wifi connection. Should I be scanning for virus? and if so, which product?

    Scanning for a virus will be a waste of time.  To date there are no know virus' affecting Macs. 
    More details might be helpful, but in the interim, look at this comprehensive document:
    https://discussions.apple.com/docs/DOC-3521
    Ciao.

  • Suddenly my MacBook Air is very slow to boot up. I'm running Mac OS X Lion 10.7.5 (11G63). Any tips? Thanks!

    Suddenly my MacBook Air is very slow to boot up. It's about a year and a half old. I'm running Mac OS X Lion 10.7.5 (11G63) -- and I'm far from being an expert at any of this stuff, have seen a few different answers and not sure what to do. Help! Grateful.

    Okay, I am having a try at this. My machine wouldn't boot this morning again (like I said, it's erratic, so I then did a "safe boot" and restarted. This is what I think (I hope...) you want. Here's the first part, tho you'll see I am struggling with Part 2.
    10/06/2014 07:48:18.000 bootlog: BOOT_TIME 1402382898 0
    10/06/2014 07:55:07.983 com.apple.kextd: Safe boot mode detected; invalidating system extensions caches.
    10/06/2014 07:55:07.985 com.apple.kextd: Cache file /System/Library/Caches/com.apple.kext.caches/Directories/System/Library/Extensi ons/KextIdentifiers.plist.gz is out of date; not using.
    10/06/2014 07:55:07.000 kernel: PMAP: PCID enabled
    10/06/2014 07:55:07.000 kernel: PMAP: Supervisor Mode Execute Protection enabled
    10/06/2014 07:55:07.000 kernel: Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
    10/06/2014 07:55:07.000 kernel: vm_page_bootstrap: 546822 free pages and 501754 wired pages
    10/06/2014 07:55:07.000 kernel: kext submap [0xffffff7f80736000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000736000]
    10/06/2014 07:55:07.000 kernel: zone leak detection enabled
    10/06/2014 07:55:07.000 kernel: standard timeslicing quantum is 10000 us
    10/06/2014 07:55:07.000 kernel: mig_table_max_displ = 73
    10/06/2014 07:55:07.000 kernel: TSC Deadline Timer supported and enabled
    10/06/2014 07:55:07.000 kernel: SAFE BOOT DETECTED - only valid OSBundleRequired kexts will be loaded.
    10/06/2014 07:55:07.000 kernel: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
    10/06/2014 07:55:07.000 kernel: AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
    10/06/2014 07:55:07.000 kernel: AppleACPICPU: ProcessorId=3 LocalApicId=1 Enabled
    10/06/2014 07:55:07.000 kernel: AppleACPICPU: ProcessorId=4 LocalApicId=3 Enabled
    10/06/2014 07:55:07.000 kernel: AppleACPICPU: ProcessorId=5 LocalApicId=255 Disabled
    10/06/2014 07:55:07.000 kernel: AppleACPICPU: ProcessorId=6 LocalApicId=255 Disabled
    10/06/2014 07:55:07.000 kernel: AppleACPICPU: ProcessorId=7 LocalApicId=255 Disabled
    10/06/2014 07:55:07.000 kernel: AppleACPICPU: ProcessorId=8 LocalApicId=255 Disabled
    10/06/2014 07:55:07.000 kernel: calling mpo_policy_init for Sandbox
    10/06/2014 07:55:07.000 kernel: Security policy loaded: Seatbelt sandbox policy (Sandbox)
    10/06/2014 07:55:07.000 kernel: calling mpo_policy_init for Quarantine
    10/06/2014 07:55:07.000 kernel: Security policy loaded: Quarantine policy (Quarantine)
    10/06/2014 07:55:07.000 kernel: calling mpo_policy_init for TMSafetyNet
    10/06/2014 07:55:07.000 kernel: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
    10/06/2014 07:55:07.000 kernel: Copyright (c) 1982, 1986, 1989, 1991, 1993
    10/06/2014 07:55:07.000 kernel: The Regents of the University of California. All rights reserved.
    10/06/2014 07:55:07.000 kernel: MAC Framework successfully initialized
    10/06/2014 07:55:07.000 kernel: using 16384 buffer headers and 10240 cluster IO buffer headers
    10/06/2014 07:55:07.000 kernel: IOAPIC: Version 0x20 Vectors 64:87
    10/06/2014 07:55:07.000 kernel: ACPI: System State [S0 S3 S4 S5]
    10/06/2014 07:55:07.000 kernel: PFM64 (36 cpu) 0xf10000000, 0xf0000000
    10/06/2014 07:55:07.000 kernel: [ PCI configuration begin ]
    10/06/2014 07:55:07.000 kernel: console relocated to 0xf50000000
    10/06/2014 07:55:08.000 kernel: PCI configuration changed (bridge=15 device=2 cardbus=0)
    10/06/2014 07:55:08.000 kernel: [ PCI configuration end, bridges 10 devices 12 ]
    10/06/2014 07:55:08.000 kernel: AppleIntelCPUPowerManagement: Turbo Ratios 0035
    10/06/2014 07:55:08.000 kernel: AppleIntelCPUPowerManagement: (built 16:32:09 Aug 23 2012) initialization complete
    10/06/2014 07:55:08.000 kernel: mbinit: done [64 MB total pool size, (42/21) split]
    10/06/2014 07:55:08.000 kernel: Pthread support ABORTS when sync kernel primitives misused
    10/06/2014 07:55:08.000 kernel: AppleThunderboltNHIType2::setupPowerSavings - GPE based runtime power management
    10/06/2014 07:55:08.000 kernel: AppleThunderboltNHIType2::start - type 2 sleep enabled
    10/06/2014 07:55:08.000 kernel: AppleThunderboltNHIType2::start - SXFP method found
    10/06/2014 07:55:08.000 kernel: com.apple.AppleFSCompressionTypeDataless kmod start
    10/06/2014 07:55:08.000 kernel: com.apple.AppleFSCompressionTypeZlib kmod start
    10/06/2014 07:55:08.000 kernel: com.apple.AppleFSCompressionTypeDataless load succeeded
    10/06/2014 07:55:08.000 kernel: com.apple.AppleFSCompressionTypeZlib load succeeded
    10/06/2014 07:55:08.000 kernel: AppleIntelCPUPowerManagementClient: ready
    10/06/2014 07:55:08.000 kernel: BTCOEXIST off
    10/06/2014 07:55:08.000 kernel: wl0: Broadcom BCM4353 802.11 Wireless Controller
    10/06/2014 07:55:08.000 kernel: 5.106.198.19
    10/06/2014 07:55:08.000 kernel: rooting via boot-uuid from /chosen: 70452A04-BA27-3AA6-A252-7F32179EC729
    10/06/2014 07:55:08.000 kernel: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    10/06/2014 07:55:08.000 kernel: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/APPLE SSD TS128E Media/IOGUIDPartitionScheme/Customer@2
    10/06/2014 07:55:08.000 kernel: BSD root: disk0s2, major 14, minor 2
    10/06/2014 07:55:08.000 kernel: jnl: unknown-dev: replay_journal: from: 7179264 to: 8289280 (joffset 0x11502000)
    10/06/2014 07:55:08.000 kernel: jnl: unknown-dev: journal replay done.
    10/06/2014 07:55:08.000 kernel: Kernel is LP64
    10/06/2014 07:55:08.000 kernel: USBMSC Identifier (non-unique): 000000000310 0x5ac 0x8404 0x310
    10/06/2014 07:55:08.000 kernel: IOThunderboltSwitch(0x0)::listenerCallbackStatic - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0
    10/06/2014 07:55:08.000 kernel: IOThunderboltSwitch(0x0)::listenerCallbackStatic - Thunderbolt HPD packet for route = 0x0 port = 12 unplug = 0
    10/06/2014 07:55:08.000 kernel: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
    10/06/2014 07:55:08.000 kernel: USBF:          4.615          IOUSBCompositeDriver[0xffffff8008374300](CompositeDevice) SetConfiguration (1) returned 0xe000404f
    10/06/2014 07:55:08.000 kernel: [IOBluetoothHCIController::setConfigState] calling registerService
    10/06/2014 07:55:08.000 kernel: hfs: Removed 0 orphaned / unlinked files and 10 directories
    10/06/2014 07:48:19.176 com.apple.launchd: *** launchd[1] has started up. ***
    10/06/2014 07:55:07.907 com.apple.launchd: (com.apple.powerd) Unknown value for key POSIXSpawnType: Interactive
    10/06/2014 07:55:07.907 com.apple.launchd: (com.apple.sandboxd) Unknown value for key POSIXSpawnType: Interactive
    10/06/2014 07:55:07.908 com.apple.launchd: (com.apple.usbmuxd) Unknown value for key POSIXSpawnType: Interactive
    10/06/2014 07:55:08.733 fseventsd: event logs in /.fseventsd out of sync with volume.  destroying old logs. (32317 409 32766)
    10/06/2014 07:55:08.749 fseventsd: log dir: /.fseventsd getting new uuid: 28A0FB38-2172-4936-8866-3220B9641918
    10/06/2014 07:55:09.009 UserEventAgent: starting CaptiveNetworkSupport as SystemEventAgent built Jun 25 2011 01:16:59
    10/06/2014 07:55:09.013 UserEventAgent: CaptiveNetworkSupport:CreateInterfaceWatchList:2788 WiFi Devices Found.
    10/06/2014 07:55:09.013 UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en0 - PreProbe
    10/06/2014 07:55:09.013 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
    10/06/2014 07:55:09.014 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
    10/06/2014 07:55:09.014 UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en0 - PreProbe
    10/06/2014 07:55:09.014 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
    10/06/2014 07:55:09.014 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
    10/06/2014 07:55:09.000 kernel: AirPort_Brcm4331: Ethernet address 7c:d1:c3:de:35:3d
    10/06/2014 07:55:09.000 kernel: IO80211Controller::dataLinkLayerAttachComplete():  adding AppleEFINVRAM notification
    10/06/2014 07:55:09.000 kernel: IO80211Interface::efiNVRAMPublished(): 
    10/06/2014 07:55:09.823 com.apple.kextd: Cache file /System/Library/Caches/com.apple.kext.caches/Startup/IOKitPersonalities_x86_64. ioplist.gz is out of date; not using.
    10/06/2014 07:55:09.938 airportd: _processDLILEvent: en0 attached (down)
    10/06/2014 07:55:10.076 com.apple.SecurityServer: Session 100000 created
    10/06/2014 07:55:10.000 kernel: in func createVirtualInterface ifRole = 1
    10/06/2014 07:55:10.000 kernel: Created virtif 0xffffff8006faba00 p2p0
    10/06/2014 07:55:10.101 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
    10/06/2014 07:55:10.101 UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
    10/06/2014 07:55:10.128 UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en0 - PreProbe
    10/06/2014 07:55:10.189 configd: setting hostname to "Names-MacBook-Air.local"
    10/06/2014 07:55:10.000 kernel: AirPort: Link Down on en0. Reason 1 (Unspecified).
    10/06/2014 07:55:10.202 configd: network configuration changed.
    10/06/2014 07:55:10.207 com.apple.SecurityServer: Entering service
    10/06/2014 07:55:10.424 UserEventAgent: ServermgrdRegistration cannot load config data
    10/06/2014 07:55:10.444 UserEventAgent: get_backup_share_points no AFP
    10/06/2014 07:55:12.000 kernel: en0: 802.11d country code set to 'GB'.
    10/06/2014 07:55:12.000 kernel: en0: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
    10/06/2014 07:55:13.031 com.apple.ucupdate.plist: ucupdate: Checked 1 update, no match found.
    10/06/2014 07:55:13.098 com.apple.pfctl: No ALTQ support in kernel
    10/06/2014 07:55:13.098 com.apple.pfctl: ALTQ related functions disabled
    10/06/2014 07:55:13.337 com.apple.kextd: Can't load AppleMCCSControl.kext - ineligible during safe boot.
    10/06/2014 07:55:13.347 com.apple.kextd: Load com.apple.driver.AppleMCCSControl failed; removing personalities from kernel.
    10/06/2014 07:55:13.361 mDNSResponder: mDNSResponder mDNSResponder-320.16 (Jul 19 2012 21:07:07) starting OSXVers 11
    10/06/2014 07:55:13.000 kernel: macx_swapon SUCCESS
    10/06/2014 07:55:13.656 com.apple.usbmuxd: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
    10/06/2014 07:55:13.918 com.apple.kextd: Can't load AppleThunderboltEDMSink.kext - ineligible during safe boot.
    10/06/2014 07:55:13.924 com.apple.kextd: Load com.apple.driver.AppleThunderboltEDMSink failed; removing personalities from kernel.
    10/06/2014 07:55:13.967 systemkeychain: done file: /var/run/systemkeychaincheck.done
    10/06/2014 07:55:14.000 kernel: Waiting for DSMOS...
    10/06/2014 07:55:14.036 configd: network configuration changed.
    10/06/2014 07:55:14.042 configd: network configuration changed.
    10/06/2014 07:55:14.092 com.apple.kextd: Can't load AppleSMBusPCI.kext - ineligible during safe boot.
    10/06/2014 07:55:14.096 com.apple.kextd: Load com.apple.driver.AppleSMBusPCI failed; removing personalities from kernel.
    10/06/2014 07:55:14.099 mDNSResponder: D2D_IPC: Loaded
    10/06/2014 07:55:14.099 mDNSResponder: D2DInitialize succeeded
    10/06/2014 07:55:14.000 kernel: MacAuthEvent en0   Auth result for: cc:33:bb:49:b1:9a  MAC AUTH succeeded
    10/06/2014 07:55:14.000 kernel: wlEvent: en0 en0 Link UP virtIf = 0
    10/06/2014 07:55:14.000 kernel: AirPort: Link Up on en0
    10/06/2014 07:55:14.000 kernel: en0: BSSID changed to cc:33:bb:49:b1:9a
    10/06/2014 07:55:14.314 com.apple.kextd: Can't load AppleHDAController.kext - ineligible during safe boot.
    10/06/2014 07:55:14.318 com.apple.kextd: Load com.apple.driver.AppleHDAController failed; removing personalities from kernel.
    10/06/2014 07:55:14.363 com.apple.kextd: Can't load AppleSMCLMU.kext - ineligible during safe boot.
    10/06/2014 07:55:14.366 com.apple.kextd: Load com.apple.driver.AppleSMCLMU failed; removing personalities from kernel.
    10/06/2014 07:55:14.000 kernel: AirPort: RSN handshake complete on en0
    10/06/2014 07:55:14.000 kernel: Previous Shutdown Cause: 3
    10/06/2014 07:55:14.373 com.apple.kextd: Can't load AppleSMCPDRC.kext - ineligible during safe boot.
    10/06/2014 07:55:14.377 com.apple.kextd: Load com.apple.driver.AppleSMCPDRC failed; removing personalities from kernel.
    10/06/2014 07:55:14.709 com.apple.kextd: Can't load AudioIPCDriver.kext - ineligible during safe boot.
    10/06/2014 07:55:14.712 com.apple.kextd: Load com.apple.driver.AudioIPCDriver failed; removing personalities from kernel.
    10/06/2014 07:55:14.717 com.apple.kextd: Can't load AudioIPCDriver.kext - ineligible during safe boot.
    10/06/2014 07:55:14.720 com.apple.kextd: Load com.apple.driver.AudioIPCDriver failed; removing personalities from kernel.
    10/06/2014 07:55:14.727 com.apple.kextd: Can't load AppleIntelHD4000Graphics.kext - ineligible during safe boot.
    10/06/2014 07:55:14.729 com.apple.kextd: Load com.apple.driver.AppleIntelHD4000Graphics failed; removing personalities from kernel.
    10/06/2014 07:55:14.776 netbiosd: Unable to start NetBIOS name service:
    10/06/2014 07:55:14.936 com.apple.kextd: Can't load AppleUpstreamUserClient.kext - ineligible during safe boot.
    10/06/2014 07:55:14.938 com.apple.kextd: Load com.apple.driver.AppleUpstreamUserClient failed; removing personalities from kernel.
    10/06/2014 07:55:15.087 com.apple.kextd: Can't load ApplePlatformEnabler.kext - ineligible during safe boot.
    10/06/2014 07:55:15.093 com.apple.kextd: Load com.apple.driver.ApplePlatformEnabler failed; removing personalities from kernel.
    10/06/2014 07:55:15.306 com.apple.kextd: Can't load IOBluetoothSerialManager.kext - ineligible during safe boot.
    10/06/2014 07:55:15.310 com.apple.kextd: Load com.apple.iokit.IOBluetoothSerialManager failed; removing personalities from kernel.
    10/06/2014 07:55:15.319 com.apple.kextd: Can't load IOSurface.kext - ineligible during safe boot.
    10/06/2014 07:55:15.322 com.apple.kextd: Load com.apple.iokit.IOSurface failed; removing personalities from kernel.
    10/06/2014 07:55:15.330 com.apple.kextd: Can't load IOUserEthernet.kext - ineligible during safe boot.
    10/06/2014 07:55:15.333 com.apple.kextd: Load com.apple.iokit.IOUserEthernet failed; removing personalities from kernel.
    10/06/2014 07:55:15.000 kernel: X86PlatformShim::sendStepper - in safe boot. Set PState to PMin.
    10/06/2014 07:55:15.523 loginwindow: Login Window Application Started
    10/06/2014 07:55:15.927 mds: (Normal) FMW: FMW 0 0
    10/06/2014 07:55:16.000 kernel: DSMOS has arrived
    10/06/2014 07:55:16.135 mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    10/06/2014 07:55:16.137 mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    10/06/2014 07:55:16.178 WindowServer: (ipc/send) invalid destination port: IOServiceWaitQuiet for CGXMappedDisplayStart
    10/06/2014 07:55:16.178 WindowServer: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    10/06/2014 07:55:16.431 mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    10/06/2014 07:55:16.636 loginwindow: **DMPROXY** Found `/System/Library/CoreServices/DMProxy'.
    10/06/2014 07:55:17.000 kernel: nspace-handler-set-snapshot-time: 1402383318
    10/06/2014 07:55:17.986 com.apple.launchctl.LoginWindow: com.apple.findmymacmessenger: Already loaded
    10/06/2014 07:55:17.986 com.apple.launchctl.LoginWindow: com.apple.store_helper: Already loaded
    10/06/2014 07:55:17.986 com.apple.launchctl.LoginWindow: com.apple.storeagent: Already loaded
    10/06/2014 07:55:18.232 com.apple.SecurityServer: Session 100004 created
    10/06/2014 07:55:18.239 loginwindow: Login Window Started Security Agent
    10/06/2014 07:55:18.481 airportd: _doAutoJoin: Already associated to “BTHub4-S56J”. Bailing on auto-join.
    10/06/2014 07:55:19.160 SecurityAgent: Echo enabled
    10/06/2014 07:55:19.160 SecurityAgent: Echo enabled
    10/06/2014 07:55:19.281 configd: network configuration changed.
    10/06/2014 07:55:19.499 UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en0 - Probe
    10/06/2014 07:55:19.501 UserEventAgent: CaptiveNetworkSupport:CNSPreferencesBuildSSIDLookup:278 ssidLookup:
    10/06/2014 07:55:19.502 UserEventAgent:   <empty>
    10/06/2014 07:55:19.613 configd: setting hostname to "unknown-7c:d1:c3:de:35:3d.home"
    10/06/2014 07:55:19.666 UserEventAgent: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on BTHub4-S56J because it is protected and not on the exception list
    10/06/2014 07:55:19.680 UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en0 - Unknown
    10/06/2014 07:55:19.688 configd: network configuration changed.
    10/06/2014 07:55:19.959 ntpd: proto: precision = 1.000 usec
    10/06/2014 07:55:21.399 com.apple.mtmfs: /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//mtmfsMap46
    10/06/2014 07:55:23.996 genatsdb: *GENATSDB* FontObjects generated = 364
    10/06/2014 07:55:24.287 com.apple.launchd: (com.apple.xprotectupdater[33]) Exited with code: 252
    10/06/2014 07:55:46.110 com.apple.backupd: Starting standard backup
    10/06/2014 07:55:46.151 com.apple.backupd: Error -35 while resolving alias to backup target
    10/06/2014 07:55:46.000 kernel: nspace-handler-set-snapshot-time: 1402383348
    10/06/2014 07:55:56.277 com.apple.backupd: Backup failed with error: 19
    10/06/2014 07:56:36.042 com.apple.backupd: Starting standard backup
    10/06/2014 07:56:36.054 com.apple.backupd: Error -35 while resolving alias to backup target
    10/06/2014 07:56:36.000 kernel: nspace-handler-set-snapshot-time: 1402383398
    10/06/2014 07:56:46.175 com.apple.backupd: Backup failed with error: 19
    10/06/2014 07:58:18.298 com.apple.mtmd: low disk space thinning needed for volume Macintosh HD (/) with 7.8 <= 10.0 pct free space
    10/06/2014 07:58:18.301 com.apple.mtmd: attempting to thin because of low free space on Macintosh HD (/) by removing 2014-06-09 21:04:36 +0000
    10/06/2014 07:58:18.310 com.apple.mtmd: attempting to thin because of low free space on Macintosh HD (/) by removing 2014-06-10 06:55:16 +0000
    10/06/2014 07:58:18.330 com.apple.mtmd: attempting to thin because of low free space on Macintosh HD (/) by removing 2014-06-10 06:55:48 +0000
    10/06/2014 07:58:18.338 com.apple.mtmd: volume Macintosh HD (/) is now in an emergency freespace condition
    10/06/2014 08:00:09.756 com.apple.kextd: Cache file /System/Library/Caches/com.apple.kext.caches/Startup/KextPropertyValues_OSBundl eHelper_x86_64.plist.gz is out of date; not using.
    10/06/2014 08:00:09.756 com.apple.kextd: Rescanning kernel extensions.
    10/06/2014 08:00:10.192 com.apple.kextd: Can't load /System/Library/Extensions/AudioIPCDriver.kext - ineligible during safe boot.
    10/06/2014 08:00:10.196 com.apple.kextd: Load com.apple.driver.AudioIPCDriver failed; removing personalities from kernel.
    10/06/2014 08:00:10.198 com.apple.kextcache: rebuilding /System/Library/Caches/com.apple.kext.caches/Startup/kernelcache
    10/06/2014 08:00:10.204 com.apple.kextd: Can't load /System/Library/Extensions/AppleThunderboltEDMService.kext/Contents/PlugIns/App leThunderboltEDMSink.kext - ineligible during safe boot.
    10/06/2014 08:00:10.209 com.apple.kextd: Load com.apple.driver.AppleThunderboltEDMSink failed; removing personalities from kernel.
    10/06/2014 08:00:10.217 com.apple.kextd: Can't load /System/Library/Extensions/AppleIntelHD4000Graphics.kext - ineligible during safe boot.
    10/06/2014 08:00:10.221 com.apple.kextd: Load com.apple.driver.AppleIntelHD4000Graphics failed; removing personalities from kernel.
    10/06/2014 08:00:10.233 com.apple.kextd: Can't load /System/Library/Extensions/AppleSMBusPCI.kext - ineligible during safe boot.
    10/06/2014 08:00:10.237 com.apple.kextd: Load com.apple.driver.AppleSMBusPCI failed; removing personalities from kernel.
    10/06/2014 08:00:10.249 com.apple.kextd: Can't load /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAController.ke xt - ineligible during safe boot.
    10/06/2014 08:00:10.253 com.apple.kextd: Load com.apple.driver.AppleHDAController failed; removing personalities from kernel.
    10/06/2014 08:00:10.264 com.apple.kextd: Can't load /System/Library/Extensions/AppleMCCSControl.kext - ineligible during safe boot.
    10/06/2014 08:00:10.270 com.apple.kextd: Load com.apple.driver.AppleMCCSControl failed; removing personalities from kernel.
    10/06/2014 08:00:10.285 com.apple.kextd: Can't load /System/Library/Extensions/ApplePlatformEnabler.kext - ineligible during safe boot.
    10/06/2014 08:00:10.289 com.apple.kextd: Load com.apple.driver.ApplePlatformEnabler failed; removing personalities from kernel.
    10/06/2014 08:00:10.298 com.apple.kextd: Can't load /System/Library/Extensions/AppleSMCLMU.kext - ineligible during safe boot.
    10/06/2014 08:00:10.302 com.apple.kextd: Load com.apple.driver.AppleSMCLMU failed; removing personalities from kernel.
    10/06/2014 08:00:10.310 com.apple.kextd: Can't load /System/Library/Extensions/IOPlatformPluginFamily.kext/Contents/PlugIns/AppleSM CPDRC.kext - ineligible during safe boot.
    10/06/2014 08:00:10.314 com.apple.kextd: Load com.apple.driver.AppleSMCPDRC failed; removing personalities from kernel.
    10/06/2014 08:00:10.325 com.apple.kextd: Can't load /System/Library/Extensions/IOBluetoothFamily.kext/Contents/PlugIns/IOBluetoothS erialManager.kext - ineligible during safe boot.
    10/06/2014 08:00:10.329 com.apple.kextd: Load com.apple.iokit.IOBluetoothSerialManager failed; removing personalities from kernel.
    10/06/2014 08:00:10.337 com.apple.kextd: Can't load /System/Library/Extensions/AppleUpstreamUserClient.kext - ineligible during safe boot.
    10/06/2014 08:00:10.341 com.apple.kextd: Load com.apple.driver.AppleUpstreamUserClient failed; removing personalities from kernel.
    10/06/2014 08:00:10.355 com.apple.kextd: Can't load /System/Library/Extensions/IOSurface.kext - ineligible during safe boot.
    10/06/2014 08:00:10.358 com.apple.kextd: Load com.apple.iokit.IOSurface failed; removing personalities from kernel.
    10/06/2014 08:00:10.366 com.apple.kextd: Can't load /System/Library/Extensions/IOUserEthernet.kext - ineligible during safe boot.
    10/06/2014 08:00:10.369 com.apple.kextd: Load com.apple.iokit.IOUserEthernet failed; removing personalities from kernel.
    10/06/2014 08:00:10.000 kernel: Resetting IOCatalogue.
    10/06/2014 08:00:11.694 com.apple.kextcache: SierraSwitchKicker.kext does not declare a kernel dependency; using com.apple.kernel.6.0.
    10/06/2014 08:00:11.705 com.apple.kextcache: SierraSupport.kext does not declare a kernel dependency; using com.apple.kernel.6.0.
    10/06/2014 08:00:11.744 com.apple.kextcache: JMicronATA.kext does not declare a kernel dependency; using com.apple.kernel.6.0.
    10/06/2014 08:00:12.952 com.apple.kextcache: SierraSwitchKicker.kext does not declare a kernel dependency; using com.apple.kernel.6.0.
    10/06/2014 08:00:12.954 com.apple.kextcache: SierraSupport.kext does not declare a kernel dependency; using com.apple.kernel.6.0.
    10/06/2014 08:00:12.958 com.apple.kextcache: JMicronATA.kext does not declare a kernel dependency; using com.apple.kernel.6.0.
    10/06/2014 08:00:13.482 com.apple.kextcache: SierraSwitchKicker.kext does not declare a kernel dependency; using com.apple.kernel.6.0.
    10/06/2014 08:00:13.625 com.apple.kextcache: SierraSupport.kext does not declare a kernel dependency; using com.apple.kernel.6.0.
    10/06/2014 08:00:14.118 com.apple.kextcache: JMicronATA.kext does not declare a kernel dependency; using com.apple.kernel.6.0.
    10/06/2014 08:00:16.599 com.apple.kextcache: / locked; waiting for lock.
    10/06/2014 08:00:41.407 com.apple.kextcache: / locked; waiting for lock.
    10/06/2014 08:00:50.620 SecurityAgent: User info context values set for Name
    10/06/2014 08:00:50.620 SecurityAgent: User info context values set for Name
    10/06/2014 08:00:50.816 authorizationhost: Failed to authenticate user <Name> (error: 9).
    10/06/2014 08:00:51.000 kernel: nspace-handler-set-snapshot-time: 1402383652
    10/06/2014 08:00:55.132 SecurityAgent: User info context values set for Name
    10/06/2014 08:00:55.132 SecurityAgent: User info context values set for Name
    10/06/2014 08:00:55.638 com.apple.mtmd: attempting to thin because of low free space on Macintosh HD (/) by removing 2014-06-10 06:56:38 +0000
    10/06/2014 08:00:57.595 SecurityAgent: Login Window login proceeding
    10/06/2014 08:00:57.595 SecurityAgent: Login Window login proceeding
    10/06/2014 08:00:58.422 loginwindow: Login Window - Returned from Security Agent
    10/06/2014 08:00:58.591 loginwindow: USER_PROCESS: 51 console
    10/06/2014 08:00:58.967 applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.iCalPush': unknown error code
    10/06/2014 08:00:58.968 applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.syncdefaultsd.push': unknown error code
    10/06/2014 08:00:58.969 applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.AddressBook.PushNotification': unknown error code
    10/06/2014 08:00:58.970 applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.safaridavclient.push': unknown error code
    10/06/2014 08:00:59.119 com.apple.launchd.peruser.502: (com.apple.AirPortBaseStationAgent) Unknown value for key POSIXSpawnType: Background
    10/06/2014 08:00:59.124 com.apple.launchd.peruser.502: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    10/06/2014 08:00:59.134 com.apple.launchctl.Aqua: load: option requires an argument -- D
    10/06/2014 08:00:59.134 com.apple.launchctl.Aqua: usage: launchctl load [-wF] [-D <user|local|network|system|all>] paths...
    10/06/2014 08:01:02.788 UserEventAgent: CaptiveNetworkSupport:CNSServerRegisterUserAgent:187 new user agent port: 39947
    10/06/2014 08:01:03.289 mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputerIndexed"
    10/06/2014 08:01:03.321 com.apple.launchd.peruser.502: (com.apple.launchctl.Aqua[133]) Exited with code: 1
    10/06/2014 08:01:03.762 com.apple.launchd.peruser.502: (com.apple.mrt.uiagent[145]) Exited with code: 255
    10/06/2014 08:01:05.842 SystemUIServer: Could not load menu extra NSBundle </System/Library/CoreServices/Menu Extras/Volume.menu> (not yet loaded) for Class AppleVolumeExtra
    10/06/2014 08:01:09.565 com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
    10/06/2014 08:01:09.565 com.apple.dock.extra: 2014-06-10 08:01:09.555 com.apple.dock.extra[161:1a07] Could not connect the action buttonPressed: to target of class NSApplication
    10/06/2014 08:01:09.573 com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
    10/06/2014 08:01:09.575 com.apple.dock.extra: 2014-06-10 08:01:09.566 com.apple.dock.extra[161:1a07] Could not connect the action buttonPressed: to target of class NSApplication
    10/06/2014 08:01:09.583 com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
    10/06/2014 08:01:09.584 com.apple.dock.extra: 2014-06-10 08:01:09.575 com.apple.dock.extra[161:1a07] Could not connect the action buttonPressed: to target of class NSApplication
    10/06/2014 08:01:09.588 com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
    10/06/2014 08:01:09.589 com.apple.dock.extra: 2014-06-10 08:01:09.586 com.apple.dock.extra[161:1a07] Could not connect the action buttonPressed: to target of class NSApplication
    10/06/2014 08:01:10.169 mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    10/06/2014 08:01:12.998 com.apple.SecurityServer: Session 100008 created
    10/06/2014 08:01:18.200 com.apple.SecurityServer: Session 100010 created
    10/06/2014 08:01:20.025 mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    10/06/2014 08:01:20.124 sandboxd: ([169]) com.apple.qtkits(169) deny ipc-posix-shm _CS_DSHMEMLOCK
    10/06/2014 08:01:20.128 sandboxd: ([169]) com.apple.qtkits(169) deny ipc-posix-shm _CS_DSHMEMLOCK
    10/06/2014 08:01:20.132 sandboxd: ([169]) com.apple.qtkits(169) deny ipc-posix-shm _CGM0000000502
    10/06/2014 08:01:20.136 sandboxd: ([169]) com.apple.qtkits(169) deny ipc-posix-shm _CGM0000000502
    10/06/2014 08:01:20.147 sandboxd: ([169]) com.apple.qtkits(169) deny file-read-data /Library/ColorSync/Profiles/Displays/Color LCD-00000610-0000-9CDF-0000-0000042737C0.icc
    10/06/2014 08:01:20.157 sandboxd: ([169]) com.apple.qtkits(169) deny file-read-data /Library/ColorSync/Profiles/Displays/Color LCD-00000610-0000-9CDF-0000-0000042737C0.icc
    10/06/2014 08:01:20.176 sandboxd: ([169]) com.apple.qtkits(169) deny mach-lookup com.apple.printtool.agent
    10/06/2014 08:01:21.178 sandboxd: ([169]) com.apple.qtkits(169) deny file-read-data /Library/ColorSync/Profiles/Displays/Color LCD-00000610-0000-9CDF-0000-0000042737C0.icc
    10/06/2014 08:01:21.256 sandboxd: ([169]) com.apple.qtkits(169) deny ipc-posix-shm _CS_GSHMEMLOCK
    10/06/2014 08:01:21.260 sandboxd: ([169]) com.apple.qtkits(169) deny ipc-posix-shm _CS_GSHMEMLOCK
    10/06/2014 08:01:22.336 com.apple.coremedia.videodecoder: IOSurface couldn't open service: IOSurfaceRoot
    10/06/2014 08:01:27.505 sandboxd: ([169]) com.apple.qtkits(169) deny file-read-data /Library/ColorSync/Profiles/Displays/Color LCD-00000610-0000-9CDF-0000-0000042737C0.icc
    10/06/2014 08:01:27.906 sandboxd: ([169]) com.apple.qtkits(169) deny file-read-data /Library/ColorSync/Profiles/Displays/Color LCD-00000610-0000-9CDF-0000-0000042737C0.icc
    10/06/2014 08:01:30.610 com.apple.kextcache: Created prelinked kernel //System/Library/Caches/com.apple.kext.caches/Startup/kernelcache.
    10/06/2014 08:01:30.670 com.apple.kextcache: /: no supported helper partitions to update.
    10/06/2014 08:01:30.671 com.apple.kextcache: Lock acquired; proceeding.
    10/06/2014 08:01:30.685 com.apple.kextcache: /: no supported helper partitions to update.
    10/06/2014 08:01:30.686 com.apple.kextcache: Lock acquired; proceeding.
    10/06/2014 08:01:30.701 com.apple.kextcache: /: no supported helper partitions to update.
    10/06/2014 08:01:44.000 kernel: CODE SIGNING: cs_invalid_page(0x1000): p=181[ksadmin] clearing CS_VALID
    In Part 2, you say:
    DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar.
    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports.
    BUT -- when I go into "System diagnostic reports" (and I have checked I'm clicking on the correct one) there's nothing in the log to the right, even when I click the arrow pointing down. Below that, on the left, it says FILES and then below that there's
    system.log
    kernel.log
    and then /Library/logs (twice) and /var/logs
    What am I doing wrong?
    Grateful for help.

  • Help! My MacBook is running very slow

    My MacBook is running very slow all of a sudden. I ran the EtreCheck from Etresoft.com and here is the printout:
    Thanks for your help!!!
    Terrie*
    Hardware Information:
        MacBook (13-inch, Mid 2010)
        MacBook - model: MacBook7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
        2 GB RAM
    Video Information:
        NVIDIA GeForce 320M - VRAM: 256 MB
    System Software:
        OS X 10.9.2 (13C64) - Uptime: 1 day 19:42:55
    Disk Information:
        Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted>: 209.7 MB
            Untitled (disk0s2) / [Startup]: 249.2 GB (158.75 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        OPTIARC DVD RW AD-5970H 
    USB Information:
        Lexar USB Flash Drive 7.86 GB
            Lexar (disk3s1) /Volumes/Lexar: 7.86 GB (5.63 GB free)
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
    Launch Daemons:
        [System]    com.adobe.fpsaud.plist 3rd-Party support link
        [System]    com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
        [System]    com.oracle.java.Helper-Tool.plist 3rd-Party support link
        [System]    com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
    Launch Agents:
        [System]    com.citrix.AuthManager_Mac.plist 3rd-Party support link
        [System]    com.oracle.java.Java-Updater.plist 3rd-Party support link
        [System]    com.smarttech.boardservice.plist 3rd-Party support link
        [System]    com.smarttech.floatingtools.plist 3rd-Party support link
        [System]    com.smarttech.ink.plist 3rd-Party support link
        [System]    com.smarttech.SBWDKService.plist 3rd-Party support link
        [System]    com.smarttech.smartnotification.plist 3rd-Party support link
        [System]    com.smarttech.systemtrayicon.plist 3rd-Party support link
    User Launch Agents:
        [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
        [not loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
        [not loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
        [not loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
    User Login Items:
        iTunesHelper
        Firefox
        Google Drive
        AdobeResourceSynchronizer
    Internet Plug-ins:
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link
        FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
        Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        QuickTime Plugin: Version: 7.7.3
        OfficeLiveBrowserPlugin: Version: 12.2.0 3rd-Party support link
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
        DirectorShockwave: Version: 11.6.6r636 3rd-Party support link
        JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
        Citrix ShareFile Sync  3rd-Party support link
        Flash Player  3rd-Party support link
        Flip4Mac WMV  3rd-Party support link
        Java  3rd-Party support link
        SMART Board  3rd-Party support link
    Old Applications:
        /Library/Application Support/Microsoft/MERP2.0
            Microsoft Error Reporting:    Version: 2.2.9 - SDK 10.4 3rd-Party support link
            Microsoft Ship Asserts:    Version: 1.1.4 - SDK 10.4 3rd-Party support link
        Solver:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
        SLLauncher:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
        /Applications/Microsoft Office 2011/Office
            Microsoft Graph:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Utility:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Office Reminders:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Upload Center:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            My Day:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            SyncServicesAgent:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Open XML for Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Alerts Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Chart Converter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Clip Gallery:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011
            Microsoft PowerPoint:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Outlook:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Word:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Document Connection:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Language Register:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
        Microsoft AutoUpdate:    Version: 2.3.6 - SDK 10.4 3rd-Party support link
            /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
        /Applications/iWork '09
        H&R Block 2012:    Version: 1.7 - SDK 10.5 3rd-Party support link
    Time Machine:
        Time Machine not configured!
    Top Processes by CPU:
             3%    WindowServer
             1%    EtreCheck
             0%    mds
             0%    SMART Ink
             0%    Floating Tools
    Top Processes by Memory:
        428 MB    firefox
        72 MB    Finder
        39 MB    iTunes
        33 MB    WindowServer
        29 MB    mds
    Virtual Memory Information:
        120 MB    Free RAM
        535 MB    Active RAM
        511 MB    Inactive RAM
        340 MB    Wired RAM
        2.88 GB    Page-ins
        843 MB    Page-outs

    1. EtreCheck indicates that you do not have Time Machine configured.
    This step WILL NOT SPEED UP YOUR SYSTEM, but you need to have at least one backup method for your system. Is your system being backed up at work or at school? Without at least one backup method, you're constantly in danger that a sudden hard drive failure will cause you to lose everything. If you do not have some kind of current backup (school, work, or on your own using Time Machine, Carbon Copy Cloner, or other backup program to an external hard drive, then please don't attempt anything until you get one and have at least one or more complete clones or several Time Machine backups of your system.
    2.CleanMyMac2 is NOT helpful software. If anything it makes your system much more unstable and slower than it was before:
    https://discussions.apple.com/thread/5061639?tstart=0
    Follow the developers instructions to remove it: http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2 Simply dragging the app to the trash does NOT remove it. Carefully removing CleanMyMac2 might restore SOME of the performance you seek.
    3. You have just 2GB RAM memory. That's not enough for good performance with OS X Mavericks. This is illustrated by the 843MB of 'Page-outs' shown in your EtreCheck. That means that the computer is writing the contents of active RAM memory to the hard drive.
    Virtual Memory Information:
        120 MB    Free RAM
        535 MB    Active RAM
        511 MB    Inactive RAM
        340 MB    Wired RAM
        2.88 GB    Page-ins
        843 MB    Page-outs
    2GB RAM was was OK (though not great) to run OS X 10.6, but OS X Mavericks 10.9 really needs at least 4GB RAM, and 8GB RAM would offer somewhat better performance that 4GB.
    Macintosh computers are notoriously 'picky' about RAM memory specifications. OtherWorldComputing (www.macsales.com) and crucial.com are two trustworthy vendors of RAM memory that works reliably in Macintosh computers.
    Though not indicated by the EtreCheck report, one additional possibility is that your hard drive could be in the early stages of failure. That would also slow things down, and is yet another reason to be certain you have backups of your irreplacable files.
    Message was edited by: kostby

  • Browsing on macbook pro is very slow

    Browsing the internet on my late 2011 macbook pro is suddenly very slow, with even the apple website timing out on me occasionally. When pages do load, it takes a very long time. The performance of the rest of my applications is fine, but it doesn't matter what browser I try, Firefox, Safari, Chrome, they all have incredibly slow speeds. Although I doubted it, I installed Sophos anitivirus for mac, and scanned my whole system, but of course found nothing. This is becoming very frustrating, and I would really appreciate any suggestions anyone has to offer. Thanks in advance.

    Hi...
    Try Starting up in Safe Mode
    That deletes system caches that may help. A Safe Mode boot takes longer then a normal boot so be patient.
    Once you see the Desktop click the Apple menu icon top left corner of your screen. From the drop down menu click Restart.
    If that didn't help, try uninstalling Sophos >  http://help.bol.ucla.edu/app/answers/detail/a_id/879
    Then try your browsers. It could be the security software that's slowing your browsers down.
    If that helps, you could try a different anti virus software such as ClamXav. It's free and Lion v10.7 compatible.

  • Macbook air suddenly running slow. Closed all applications, rebooted, doesn't solve the problem.  Any ideas?

    macbook air suddenly running slow. Closed all applications, rebooted, doesn't solve the problem.  Any ideas?

    It's very likely that your boot drive is failing. Back up all data immediately and schedule a "Genius" appointment at an Apple Store.

  • Help!My MBP is suddenly very slow with frequent loading icon

    Was working perfectly Sunday then woke up on Monday and it was suddenly very slow and almost every task prompts the spinning loading icon. Tried a software update, but didn't solve anything. Below is my etrecheck please reply with any suggestions!
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 512 MB
    System Software:
              OS X 10.8.5 (12F45) - Uptime: 0 days 7:3:51
    Disk Information:
              APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (445.33 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Fitbit Inc. Fitbit Base Station
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Startup Items:
              BIND: Path: /System/Library/StartupItems/BIND
              NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
              NUMCompatibilityCheck: Path: /Library/StartupItems/NUMCompatibilityCheck
              SymDCInit: Path: /Library/StartupItems/SymDCInit
              TrackDelete: Path: /Library/StartupItems/TrackDelete
              VolumeAssist: Path: /Library/StartupItems/VolumeAssist
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.barebones.authd.plist 3rd-Party support link
              [System] com.bombich.ccc.scheduledtask.806652FC-A0D3-423B-B349-8DF1C01ECCBD.plist 3rd-Party support link
              [System] com.bombich.ccc.scheduledtask.DE400061-A39F-4691-861A-7F9DB4E6BF67.plist 3rd-Party support link
              [System] com.fitbit.galileod.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
    Launch Agents:
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [System] com.hp.devicemonitor.plist 3rd-Party support link
              [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
    User Login Items:
              SymSecondaryLaunch
              Google Updater Helper
    Internet Plug-ins:
              DirectorShockwave: Version: 11.5.8r612 3rd-Party support link
              o1dbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
              Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
              Flip4Mac WMV Plugin: Version: 2.1.0.33 3rd-Party support link
              Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              DivXBrowserPlugin: Version: 2.0 3rd-Party support link
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 6.0
              googletalkbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
              AdobePDFViewer: Version: 9.5.1 3rd-Party support link
              CANONiMAGEGATEWAYDL: Version: 3.1.0.2 3rd-Party support link
              QuickTime Plugin: Version: 7.7.1
              SharePointBrowserPlugin: Version: 14.3.2 - SDK 10.6 3rd-Party support link
              JavaAppletPlugin: Version: 14.3.0 - SDK 10.8 Outdated! Update
    Audio Plug-ins:
              AirPlay: Version: 1.7 - SDK 10.8
              iSightAudio: Version: 7.7.1 - SDK 10.8
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Growl  3rd-Party support link
              Norton FileSaver
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 464.96 GB Disk used: 50.22 GB
              Destinations:
                        Time Machine Backups [Local] (Last used)
                        Total size: 0 B
                        Total number of backups: 0
                        Size of backup disk: Too small
                                  Backup size 0 B < (Disk used 50.22 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
              /sbin excluded from backup!
              /usr excluded from backup!
              /System excluded from backup!
              /bin excluded from backup!
              /private excluded from backup!
              /Library excluded from backup!
              /Applications excluded from backup!
    Top Processes by CPU:
                   7%          Finder
                   7%          WindowServer
                   6%          Google Chrome
                   1%          hidd
                   1%          EtreCheck
    Top Processes by Memory:
              156 MB          Google Chrome
              102 MB          mds
              52 MB          Google Chrome Helper
              41 MB          WindowServer
              41 MB          Finder
    Virtual Memory Information:
              1.35 GB          Free RAM
              1.22 GB          Active RAM
              248 MB          Inactive RAM
              1.19 GB          Wired RAM
              2.01 GB          Page-ins
              0 B          Page-outs

    Hey paoloac,
    Thanks for the question. I understand that you are experiencing issues with your MacBook. The following resource may provide a solution:
    OS X Mountain Lion: If your Mac runs slowly
    http://support.apple.com/kb/PH10798
    Thanks,
    Matt M.

  • Problem description: My Macbook air runs very slow since installed Yosemite a few days ago  EtreCheck version: 2.0.6 (91) Report generated October 24, 2014 at 12:07:13 GMT 3  Hardware Information: ️ MacBook Air (13-inch, Mid 2012) (Verified) MacBoo

    Problem description:
    My Macbook air runs very slow since installed Yosemite a few days ago
    EtreCheck version: 2.0.6 (91)
    Report generated October 24, 2014 at 12:07:13 GMT+3
    Hardware Information: ℹ️
      MacBook Air (13-inch, Mid 2012) (Verified)
      MacBook Air - model: MacBookAir5,2
      1 2 GHz Intel Core i7 CPU: 2-core
      8 GB RAM Not upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:15:57
    Disk Information: ℹ️
      APPLE SSD SM256E disk0 : (251 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 249.77 GB (28.85 GB free)
      Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Parallels Access.app
      [loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
      /Library/Extensions
      [not loaded] org.virtualbox.kext.VBoxDrv (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxUSB (4.2.4) Support
    Startup Items: ℹ️
      VirtualBox: Path: /Library/StartupItems/VirtualBox
      Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
      [invalid?] com.cisco.anyconnect.gui.plist Support
      [invalid?] com.oracle.java.Java-Updater.plist Support
      [running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
      [invalid?] com.teamviewer.teamviewer.plist Support
      [invalid?] com.teamviewer.teamviewer_desktop.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.cisco.anyconnect.vpnagentd.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] com.oracle.java.Helper-Tool.plist Support
      [running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
      [loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
      [loaded] com.teamviewer.Helper.plist Support
      [invalid?] com.teamviewer.teamviewer_service.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
      [running] com.parallels.mobile.startgui.launchagent.plist Support
      [not loaded] org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Moveslink2 Application (/Applications/Moveslink2.app)
      Quicksilver Application (/Applications/Quicksilver.app)
      Google Drive Application (/Applications/Google Drive.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      Dropbox UNKNOWN (missing value)
      EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 Support
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    User Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 7.1 Support
    Safari Extensions: ℹ️
      AdBlock
      OpenIE
      Facebook Photo Zoom
      Translate
      1-ClickWeather
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          7% WindowServer
          1% fontd
          1% Google Drive
          0% Microsoft Database Daemon
          0% AppleSpell
    Top Processes by Memory: ℹ️
      180 MB Google Drive
      86 MB mds_stores
      86 MB SyncServicesAgent
      86 MB Google Chrome
      86 MB Finder
    Virtual Memory Information: ℹ️
      2.25 GB Free RAM
      2.84 GB Active RAM
      2.56 GB Inactive RAM
      936 MB Wired RAM
      3.88 GB Page-ins
      74 KB Page-outs

    You have nearly run out of disk space.  Either purchase a larger one or start cleaning out the one you have?

  • My 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help.

    my 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help. What can I do?

    Under CPU: 3.5% user; 5% system; 91% idle; 441 threads; 90 processes.
    Under System: out of 2GB - 54.7MB free; 530MB wired; 603MB active; 862MB inactive; 1.95GB used.
    Is too much of the system memory tied up? If so, what can I do to free some up?

  • 2010 Macbook Pro Running Very Slow

    I have a 2010 Macbook pro that is running extremely slow and I ran EtreCheck report but I am not sure how to interpret the results to help solve my issues. Any help or feedback would be greatly appreciated. I have included the Etrecheck report below:
    Problem description:
    Macbook Pro running very slow, web pages won’t load at all or they take a very long time to open.
    EtreCheck version: 2.1.8 (121)
    Report generated March 28, 2015 12:41:50 PM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 462
    Video Information: ℹ️
        NVIDIA GeForce GT 330M - VRAM: 256 MB
            Color LCD 1440 x 900
            spdisplays_display_connector
        Intel HD Graphics - VRAM: 288 MB
            spdisplays_display_connector
    System Software: ℹ️
        Mac OS X 10.6.8 (10K549) - Time since boot: 5:11:41
    Disk Information: ℹ️
        Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
            - (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.73 GB (72.45 GB free)
        MATSHITADVD-R   UJ-898
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Built-in iSight
        Apple Computer, Inc. IR Receiver
    Problem System Launch Daemons: ℹ️
        [not loaded]    org.samba.winbindd.plist [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.fitbit.galileod.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [failed]    com.zeobit.MacKeeper.Helper [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        Firefox    Application  (/Applications/Firefox.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Fitbit Connect Menubar Helper    Application  (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
        LexmarkNetworkServices    Application Hidden (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)
        7600 Series Button Monitor    Application Hidden (/Library/Application Support/Lexmark/7600 Series Scanner.bundle/Contents/SharedSupport/7600 Series Button Monitor.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.6.6
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
    User internet Plug-ins: ℹ️
        Picasa: Version: 1.0 - SDK 10.4 [Click for support]
    Audio Plug-ins: ℹ️
        iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
             4%    WindowServer
             3%    Finder
             2%    hidd
             0%    ps
             0%    Fitbit Connect Menubar Helper
    Top Processes by Memory: ℹ️
        765 MB    firefox
        150 MB    Mail
        116 MB    Finder
        86 MB    mds
        77 MB    WindowServer
    Virtual Memory Information: ℹ️
        577 MB    Free RAM
        1.41 GB    Active RAM
        1.55 GB    Inactive RAM
        621 MB    Wired RAM
        463 MB    Page-ins
        156 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 28, 2015, 07:28:57 AM    Self test - passed
        Mar 26, 2015, 08:20:29 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-26-08 2029_[redacted].crash

    I’ve tried running 10.10 on quite a few different computers with 4GB of RAM and a standard mechanical hard drive and all of them performed worse with Yosemite than they did with Mavericks (10.9). And about a year ago I found that they performed better with Mt Lion (10.8) than Mavericks. Each version of the Mac OS has required more memory than the version that came before it and that means that every couple of years the minimum acceptable RAM is increased. Apple signaled this quietly at the Apple Store - only one computer now ships with 4GB of RAM. (And I can tell you from personal experience that in that configuration it is not fun to use.)
    Bottom line: you need at least 8GB of RAM or an SSD. Both are better. In the meantime run as lean a machine as possible. MacKeeper is a waste of money no matter what anyone might tell you. At best it is not necessary and is a waste of money.

  • My MacBook Pro is Very Slow

    My MacBook Pro system is operating very slowly. Apps take quite a while to open (oftentimes 2-3 minutes or longer) and navigating through my documents is cumbersome. I get the spinning wheel while I'm searching for a document. The machine appears to be running most of the time, as if something is going on in the background. Thanks for any help that anyone can provide. I only open the apps that I need at the time.
    Here is my EtreCheck report. Hopefully it has info that could help:
    Problem description:
    MacBook Pro running very slow
    EtreCheck version: 2.1.1 (104)
    Report generated December 5, 2014 at 2:19:04 PM PST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      8 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      AMD Radeon HD 6750M - VRAM: 512 MB
      Color LCD 1440 x 900
      Thunderbolt Display 2560 x 1440
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 5:34:10
    Disk Information: ℹ️
      ST9500325ASG disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (189.70 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. Apple Thunderbolt Display
      Apple Inc. FaceTime HD Camera (Display)
      Apple Inc. Display Audio
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
      Apple Inc. Thunderbolt Display
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/VMware Fusion.app
      [not loaded] com.vmware.kext.vmci (90.4.18) [Support]
      [not loaded] com.vmware.kext.vmioplug.10.1.24 (10.1.24) [Support]
      [not loaded] com.vmware.kext.vmnet (0090.04.91) [Support]
      [not loaded] com.vmware.kext.vmx86 (0090.04.91) [Support]
      [not loaded] com.vmware.kext.vsockets (90.4.22) [Support]
      /Library/Extensions
      [loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.9) [Support]
      [loaded] com.avatron.AVExVideo (1.7 - SDK 10.9) [Support]
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
      [loaded] com.shapeservices.msm.driver.MSMFramebuffer (3.3.2 - SDK 10.6) [Support]
      [loaded] com.shapeservices.msm.driver.MSMVideoDevice (3.3.2 - SDK 10.6) [Support]
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [running] com.adobe.AdobeCreativeCloud.plist [Support]
      [failed] com.adobe.CS5ServiceManager.plist [Support]
      [loaded] com.hp.messagecenter.launcher.plist [Support]
    Launch Daemons: ℹ️
      [loaded] ag.shape.MSMToolHelper.plist [Support]
      [loaded] com.adobe.fpsaud.plist [Support]
      [invalid?] com.adobe.SwitchBoard.plist [Support]
      [loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.akamai.single-user-client.plist [Support]
      [invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.leadertech.PowerRegister.SEA1.44987f1a2073785a4a9f13194a1b1914.plist [Support]
      [invalid?] com.nds.pcshow.plist [Support]
      [invalid?] com.nds.pcshow.uninstall.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Stickies Application (/Applications/Stickies.app)
      VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
      Google Drive Application (/Applications/Google Drive.app)
      Dropbox Application (/Applications/Dropbox.app)
      Air Display Host Application (/Applications/Air Display Host.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
      Default Browser: Version: 600 - SDK 10.10
      AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Support]
      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      AdobeExManCCDetect_x86_64: Version: AdobeExManCCDetect_x86_64 1.0.0.0 - SDK 10.7 [Support]
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
      WebEx64: Version: 1.0 - SDK 10.5 [Support]
    Safari Extensions: ℹ️
      1Password
    3rd Party Preference Panes: ℹ️
      Akamai NetSession Preferences  [Support]
      Flash Player  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 309.18 GB
      Destinations:
      Robin-backup-2014+ [Local]
      Total size: 999.86 GB
      Total number of backups: 5
      Oldest backup: 2014-11-26 06:41:37 +0000
      Last backup: 2014-11-26 19:32:22 +0000
      Size of backup disk: Adequate
      Backup size 999.86 GB > (Disk used 309.18 GB X 3)
    Top Processes by CPU: ℹ️
          7% WindowServer
          5% Google Chrome
          3% coreaudiod
          0% AppleSpell
          0% AdobeCrashDaemon
    Top Processes by Memory: ℹ️
      919 MB Adobe Photoshop CC 2014
      258 MB Google Chrome
      172 MB Mail
      163 MB WindowServer
      155 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      707 MB Free RAM
      3.44 GB Active RAM
      2.12 GB Inactive RAM
      1.67 GB Wired RAM
      10.58 GB Page-ins
      149 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 5, 2014, 02:17:48 PM Adobe Fireworks CS6_2014-12-05-141748_Macintosh.crash
      Dec 4, 2014, 08:45:32 AM Self test - passed
      Dec 3, 2014, 08:14:44 PM Messages_2014-12-03-201444_Macintosh.crash
      Dec 2, 2014, 07:54:01 PM XPCKeychainSandboxCheck_2014-12-02-195401_Macintosh.crash
      Dec 2, 2014, 07:22:18 PM 2BUA8C4S2C.com.agilebits.onepassword4-he...crash

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My MacBook Pro gets very slow while doing  work like watching movies and using net .. video gets lag very often

    My MacBook Pro gets very slow while doing  work like watching movies and using net .. video gets lag very often and while surffing on net it gets very slow ...

    First, back up all data immediately, as your boot drive might be failing.
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Reset the System Management Controller.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Check your keychains in Keychain Access for excessively duplicated items.
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
    Otherwise, take the steps below when you notice the problem.
    Step 1
    Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
    Step 2
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

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