Macbook is VERY slow all of a sudden

Hey all,
Hope some of you will be able to help me out with this one...
I have a regular macbook (2008) with OS X 10.6.8 installed on it. 2 nights ago, I was watching some YouTube videos when, with no warning, boom, it turned off. I thought it might have turned off because the power cord was unplugged but there was no warning of that (when it usually goes to around 20% battery). So after thinking what the problem could have been, I turned it back on. Everything was fine, but to my surprise, there was still 33% battery left... Hmmm. So I figured that I would just go to sleep then and there, so I turned on some music to fall asleep to, and it played fine for about 30 seconds then it stoped. So I checked the screen and the spinning color wheel thing was spinning. Everything was frozen . I tried restarting it and it took forever to boot up so I turned it back off and went to bed. The next day, everything was still the same (running really slow and freezing). I checked the activity monitor when I was running one application (Safari) and it said that no huge ammount of CPU % was being used eventhough it was really slow. I tried starting it in safe mode, and the boot up time took around 45 minutes. Rediculious.After finnaly geting on to my desktop, I tried looking at the startup disk in the system prefrances. It was so slow I turned the computer back off. I tried reseting the PRAM and the NVRAM. No dice. I suspect that the Hard Drive may have failed.
Any input will be greatly appreciated.

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Boot from your install disk and run Disk Utility.
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger and later) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
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Click Repair Disk on the bottom right.
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If DU reports errors Repair again and again until DU reports disk is repaired.
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My mac mini is running very slow all of a sudden, how can i restore it's speed?

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This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
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Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
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The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
clear; shopt -s extglob; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='User %s%%\t\tSystem %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; R () { o=; [[ r -eq 0 ]]; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o="${o##+( )}"; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=`system_profiler SPDiagnosticsDataType | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; grep -q 'No th' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; o=`ls /L*/L*/Dia*/*.panic | wc -l`; Ps "Panics"; o=`ls /L*/L*/Dia*/*.c* | tail`; Pm "System crash logs"; o=`ls L*/L*/Dia* | tail`; Pm "User crash logs"; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; [[ o -lt 5120 ]] && Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 90 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Pm "Total CPU usage" && s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process $s of user ${s[1]}"; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process $s of user ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; for d in {/,}L*/{La,Priv,Sta}*; do o=`ls -A "$d" | egrep -v '^(\.DS_Store$|com\.apple\.)'`; Pm "$d"; done; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep :`; Pm "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(egrep -v '(local|broadcast)host' /etc/hosts); Pc "User launchd" ~/.launchd; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist ! -exec sh -c 'plutil -s "$1" >&-' {} {} \; -print`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in {0..1}; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
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My mail is loading very slow all of the sudden,but web pages are instant,any idea why it takes forever to load when i click on any mailbox

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In regards to the battery situation, try a SMC reset:
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Is there a change?
When you got the MBP, was Mavericks the installed OSX? What you may have to do is boot the MBP with the OPTION+COMMAND+R keys. This will connect you to the Apple servers and allow you to erase the HDD and install the original OSX that the MBP came with. This sets up the MBP to your Apple ID and will permit you to install any appropriate updates accordingly. You may then download and install Mavericks from the App Store.
Ciao.

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Model Name:          MacBook Pro
Processor Name:          Intel Core i5
Processor Speed:          2.5 GHz
Memory:          4 GB

Melophage,
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Hardware Information:
          MacBook Pro (13-inch, Mid 2010)
          MacBook Pro - model: MacBookPro7,1
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          4 GB RAM
Video Information:
          NVIDIA GeForce 320M - VRAM: 256 MB
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          OS X 10.9.1 (13B42) - Uptime: 0 days 16:40:46
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          Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 319.21 GB (200.7 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
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          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Startup Items:
          HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist 3rd-Party support link
          [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
          [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
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          [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
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User Login Items:
          iTunesHelper
          WDQuickView
          HPEventHandler
          HP Scheduler
Internet Plug-ins:
          MacCouponPrinter3: Version: (null)
          Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 2.1.2.72 3rd-Party support link
          RealPlayer Plugin: Version: (null) 3rd-Party support link
          Silverlight: Version: 4.0.60129.0 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
          DivXBrowserPlugin: Version: 1.1 3rd-Party support link
          Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link
          AdobePDFViewer: Version: 9.5.5 3rd-Party support link
          ContentUploaderPlugin: Version: 1.0 3rd-Party support link
          JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
          Move_Media_Player: Version: npmnqmp 07076003 3rd-Party support link
          fbplugin_1_0_3: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
          DivX 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Growl 3rd-Party support link
          Java 3rd-Party support link
          Perian 3rd-Party support link
Bad Fonts:
          None
Old Applications:
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
          Microsoft Language Register:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          /Applications/iWork '09
Time Machine:
          Skip System Files: NO
          Mobile backups: ON
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 297.29 GB Disk used: 110.38 GB
          Destinations:
                    My Passport [Local] (Last used)
                    Total size: 464.98 GB
                    Total number of backups: 39
                    Oldest backup: 2010-02-01 20:31:56 +0000
                    Last backup: 2014-01-02 04:25:58 +0000
                    Size of backup disk: Adequate
                              Backup size 464.98 GB > (Disk used 110.38 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               4%          WindowServer
               3%          EtreCheck
               1%          Activity Monitor
               0%          sysmond
               0%          configd
Top Processes by Memory:
          152 MB          com.apple.IconServicesAgent
          131 MB          softwareupdated
          115 MB          Finder
          111 MB          Google Chrome
          61 MB          mds_stores
Virtual Memory Information:
          42 MB          Free RAM
          1.65 GB          Active RAM
          1.63 GB          Inactive RAM
          440 MB          Wired RAM
          822 MB          Page-ins
          0 B          Page-outs

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Hello, my mac has suddenly started running extremely slow. It sits on the grey screen on start up for about 10 mins and i get the spinning wheel constantly when using through the day. it is also running extremely hot when in use and the fans are almost always on full power. ive cleaned some room on it and checked the fans for lint and dust. programs sometimes just shut down also. i read in other posts to run a etresoft report as that can help identify problems so here are my results. any help would be excellent thanks.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 9:15:10 am AEST
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MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
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Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:31:6
Disk Information: ?
APPLE HDD ST500LM012 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (20.59 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Configuration files: ?
/etc/sysctl.conf - Exists
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[not loaded] au.com.maxon.driver.MSM6280Panther (1.0.2) Support
[not loaded] au.com.maxon.driver.MSM6280Universal (1.0.2) Support
[not loaded] au.com.maxon.driver.MaxonFamily (1.0) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.8) Support
[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.5.1 - SDK 10.7) Support
[loaded] com.hzsystems.terminus.driver (4) Support
[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 - SDK 10.7) Support
[not loaded] com.novationmusic.driver.usb.audio (2.3) Support
[not loaded] com.numark.V7.usb_TIGER (2.1.18 - SDK 10.4) Support
[not loaded] com.numark.ns6.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.numark.ns6.usb_TIGER (2.1.18 - SDK 10.4) Support
[not loaded] com.numark.ns7.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.numark.ns7.usb_TIGER (2.1.18 - SDK 10.4) Support
[not loaded] com.numark.v7.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.8 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.master (5.8) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.8 - SDK 10.3) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.8 - SDK 10.4) Support
[not loaded] com.ploytec.xonedx.usb (2.0.2) Support
[not loaded] com.ploytec.xonedx.usb_TIGER (2.0.2) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (1.0.1) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.1.1) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) Support
[not loaded] jp.co.roland.RDUSB00E6Dev (1.0.0) Support
Startup Items: ?
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
PACESupport: Path: /Library/StartupItems/PACESupport
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.paceap.eden.licensed.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[loaded] PACESupport.plist Support
Launch Agents: ?
[running] com.sophos.uiserver.plist Support
User Launch Agents: ?
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.mediafire.Desktop.plist Support
User Login Items: ?
iTunesHelper
NIHardwareAgent
XtraFinder
Internet Plug-ins: ?
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 Support
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Native Instruments USB Audio Support
Paragon NTFS for Mac ® OS X Support
UA-25EX Support
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 445.79 GB
Destinations:
My Passport for Mac [Local] (Last used)
Total size: 931.36 GB
Total number of backups: 4
Oldest backup: 2014-06-04 20:36:29 +0000
Last backup: 2014-08-27 22:30:57 +0000
Size of backup disk: Too small
Backup size 931.36 GB < (Disk used 445.79 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
      13% WindowServer
      6% Google Chrome
      2% MediaFire Desktop
      2% coreaudiod
      1% Dock
Top Processes by Memory: ?
156 MB InterCheck
156 MB SophosScanD
156 MB com.apple.IconServicesAgent
131 MB SophosAntiVirus
123 MB mds_stores
Virtual Memory Information: ?
3.27 GB Free RAM
2.65 GB Active RAM
1.10 GB Inactive RAM
995 MB Wired RAM
908 MB Page-ins
0 B Page-outs

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

My macbook is running very slow all of a sudden

m having the same issue. All at once my download speed, processing speed, everything turns into rainbow wheel. Heres my report:
Hardware Information:
          MacBook Pro (13-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,2
          1 2.5 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
          OS X 10.9.2 (13C64) - Uptime: 0 days 1:45:30
Disk Information:
          APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 499.25 GB (102.07 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Startup Items:
          DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
          HP IO: Path: /Library/StartupItems/HP IO
          PACESupport: Path: /Library/StartupItems/PACESupport
          ProTec6b: Path: /Library/StartupItems/ProTec6b
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.adobe.versioncueCS3.plist 3rd-Party support link
          [System] com.cloudpath.maccmd.plist 3rd-Party support link
          [System] com.digidesign.fwfamily.helper.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [invalid] com.oracle.java.Helper-Tool.plist
          [System] Nalpeirond6b.plist 3rd-Party support link
          [System] PACESupport.plist 3rd-Party support link
Launch Agents:
          [System] com.conduit.loader.agent.plist 3rd-Party support link
          [System] com.google.keystone.agent.plist 3rd-Party support link
          [System] com.m-audio.fasttrackpro.helper.plist 3rd-Party support link
          [invalid] com.oracle.java.Java-Updater.plist
          [System] com.seagate.SeagateStorageGauge.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link
          [not loaded] com.logos.LogosIndexer.plist 3rd-Party support link
          [not loaded] com.memeo.Memeod.plist 3rd-Party support link
          [not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
          [not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
          Dropbox
          Google Drive
Internet Plug-ins:
          o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
          Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 2.3.5.4 3rd-Party support link
          AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          DivXBrowserPlugin: Version: 2.0 3rd-Party support link
          Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          AdobePDFViewer: Version: 11.0.02 - SDK 10.6 3rd-Party support link
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
          AdBlock: Version: 2.6.18
          My eBay Manager: Version: 3.0.2.0
          1-ClickWeather: Version: 1.0
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
          fbplugin_1_0_1: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
          Adobe Version Cue CS3 3rd-Party support link
          Digidesign Mbox 2 Pro 3rd-Party support link
          DivX 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          M-AudioFastTrackPro 3rd-Party support link
Old Applications:
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Epson Printer Utility 4:          Version: 9.19 - SDK 10.5 3rd-Party support link
                    /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          /Applications/iWork '09
          Microsoft Communicator:          Version: 13.1.3 - SDK 10.5 3rd-Party support link
Time Machine:
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 464.96 GB Disk used: 369.90 GB
          Destinations:
                    FreeAgent GoFlex Drive [Local] (Last used)
                    Total size: 931.39 GB
                    Total number of backups: 28
                    Oldest backup: 2012-07-17 23:37:42 +0000
                    Last backup: 2014-03-25 19:38:04 +0000
                    Size of backup disk: Too small
                              Backup size 931.39 GB < (Disk used 369.90 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               4%          Dropbox
               4%          WindowServer
               2%          Google Drive
               1%          EtreCheck
               0%          Google Chrome
Top Processes by Memory:
          213 MB          Finder
          188 MB          com.apple.IconServicesAgent
          160 MB          Google Drive
          156 MB          softwareupdated
          119 MB          Dropbox
Virtual Memory Information:
          484 MB          Free RAM
          1.81 GB          Active RAM
          1.09 GB          Inactive RAM
          639 MB          Wired RAM
          928 MB          Page-ins
          0 B          Page-outs
Can you please let me know whats going on as weel with my Macbook?

3/27/14 1:22:05.581 AM Console[778]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
3/27/14 1:24:13.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=791[ksadmin] final status 0x0, allowing (remove VALID) page
3/27/14 1:24:15.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=794[ksadmin] final status 0x0, allowing (remove VALID) page
3/27/14 1:24:16.143 AM Google Chrome Helper[793]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:24:16.143 AM Google Chrome Helper[795]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:24:16.143 AM Google Chrome Helper[796]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:24:16.143 AM Google Chrome Helper[793]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:24:16.143 AM Google Chrome Helper[795]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:24:16.144 AM Google Chrome Helper[796]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:24:16.163 AM Google Chrome Helper[795]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
3/27/14 1:24:16.167 AM Google Chrome Helper[796]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
3/27/14 1:24:16.167 AM Google Chrome Helper[793]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
3/27/14 1:24:56.223 AM Google Chrome Helper[799]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:24:56.224 AM Google Chrome Helper[799]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:24:56.237 AM Google Chrome Helper[799]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
3/27/14 1:24:59.617 AM Google Chrome Helper[800]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:24:59.617 AM Google Chrome Helper[800]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:24:59.631 AM Google Chrome Helper[800]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
3/27/14 1:25:01.617 AM Google Chrome Helper[800]: CoreText CopyFontsForRequest received mig IPC error (FFFFFECC) from font server
3/27/14 1:25:01.617 AM Google Chrome Helper[800]: CoreText CopyFontsForRequest received mig IPC error (FFFFFECC) from font server
3/27/14 1:25:38.633 AM Google Chrome Helper[802]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:25:38.633 AM Google Chrome Helper[802]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:25:38.647 AM Google Chrome Helper[802]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
3/27/14 1:26:23.466 AM com.apple.IconServicesAgent[292]: main Failed to composit image for binding VariantBinding [0x407] flags: 0x8 binding: FileInfoBinding [0x161] - extension: jpeg, UTI: public.jpeg, fileType: ????.
3/27/14 1:26:23.467 AM quicklookd[805]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: jpeg, UTI: public.jpeg, fileType: ???? request size:16 scale: 1
3/27/14 1:26:23.469 AM com.apple.IconServicesAgent[292]: main Failed to composit image for binding VariantBinding [0x163] flags: 0x8 binding: FileInfoBinding [0x409] - extension: png, UTI: public.png, fileType: ????.
3/27/14 1:26:23.470 AM quicklookd[805]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: png, UTI: public.png, fileType: ???? request size:16 scale: 1
3/27/14 1:27:16.899 AM Google Chrome Helper[807]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:27:16.899 AM Google Chrome Helper[807]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:27:16.963 AM Google Chrome Helper[807]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

System performance very slow all of a sudden

My iMac suddenly began running and loading web pages painfully slow? First problem ever...what should I try first?

Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab, are there a lot of Pageouts?

Broadband becomes very slow all of a sudden

Hi I've been with BT for a quite a while now and i'm happy with the service they provide until now.
Ok so I started out with BT Total Broadband Option 1 and then gradually moved to Option 2 and now 3 I had all the Home Hubs V1 and V2 and currently with V2 at the moment.
Now I usually use www.speedtest.net and www.pingtest.net for checking speeds and I had a nice grade B on the ping test and a steady 6Mbps on my speed test.
However yesterday I was playing a few games on the PS3 when I noticed my NAT Type had changed to Strict, restricting me to access online play so I reset the Home Hub and that fixed that.
So I did test speed and ping tests and noticed that my ping had went all the way from 50-60ms to 300-500ms causing extreme lag in online gameplay, so then I did a test in speed and now it suddenly has gone down to ~1Mbps.
I did absolutely nothing it just changed by itself. Now I noticed something odd on the speed test, it stated that my telephone exchange was in Scotland(I'm in Northern Ireland so its perfect and the closest I can get to it) however it now states that my telephone exchange is now in London.
Would that have something to do with the speed and ping becoming high and slow?

Hi EnZeeO,
Thanks for the post and welcome to the forum.
Sounds like your speed has dropped quite dramatically. Can you please run a speed test via www.speedtester.bt.com, this will give us a look at your IP profile.
Please also drop me an email to [email protected], include your BT account details and the link to this thread, I will run some checks from my end to see what has happened.
Cheers
Sean
BTCare Community Manager
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Macbook Pro Has Slowed All Of A Sudden

Hello all..
I recently brought a Macbook Pro of eBay.
The machine was flying and I was more than satisfied with it.
I have just returned from working abroad to finding the Macbook Pro sluggish in its performance, very sluggish indeed giving the specs of it.
The specs:
Processor 2.7 GHz Intel Core i7 (W/ Turbo Boost)
Memory 16 GB 1600 MHz DDR3
Graphics Intel HD Graphics 3000 512 MB
Software OS X 10.9.4 (13E28)
1 TB HD & 1TB HD fitted into CD DRIVE.
At first I thought this sluggishness was due to it not being used for weeks, but then a thought don't be silly. I later noticed I had to hold the power button down longer than usual to boot it up.. Not the one tap and then bang! your good to go. I did install Mavericks OSX before I departed abroad, but had a good old play around and all was well.
What could be the problem?

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.4 update: OS X Mavericks 10.9.4 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
     Reinstall the 10.9.4 update: OS X Mavericks 10.9.4 Update (Combo).

Macbook Pro extremely slow all of a sudden, impossible to use.

Friday afternoon my Mac froze and after powering down and restarting, it has been extremely slow. Before now it was running perfectly. Now, it takes about 20 minutes to start up and then about another 20 minutes to load the dock and another 20 minutes to open an app, etc. It's impossible to use. I get the loading wheel between every word I type.
After running in safe mode/repairing hard drive/etc. nothing had changed. So I just decided to backup all of my stuff and try to restore it to factory settings. I erased the hardrive and set up my computer again. It's still running the same way though. Extremely slow, impossible to use.
I'm running on Mavericks 10.9.3. Is there anything I could do or could this be something like a failing hard drive?
I bought my mac about 8 months ago. I already made an appointment at the genius bar for tomorrow night but I would really really rather not have to go. The store near me is just horrible, they make up excuses to why your warranty might be void and they are just plain rude, from my experience and from what I've heard from many others they don't really know what they're doing.

tiffanyisweird,
your AHT should have been reïnstalled with the factory reset. It could well be copying the AHT to your internal disk now over the Internet.
Is that second closest store an Apple store, or an Apple-authorized service center? You might find that there’s an Apple-authorized service center closer than that second Apple store. (I’m about three hours away from my closest Apple store, but my closest Apple-authorized service center is less than two hours away.)

My MG6120 is scanning VERY SLOW all of a sudden. wifi light flashing when scan starts. Windows8

Please help!! I have uninstalled and reinstalled all drivers and software ... Not better

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Macbook is VERY slow all of a sudden

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