Macbook/itunes not recognising iphone

Hi all,
Just after some advice regarding iPhone/ itunes/ Mac:
I have an old Macbook running 10.6.6 with iTunes (10.6.3) and iPhoto (6.0.6) and have had no trouble in the past connecting my iPhone 4 (8.1.2) and syncing the devices. However, I think my iPhone recently updated to 8.1.2 and now my computer/ iTunes/ iPhoto won't recognise my iPhone - although the charging still works. Is it just a case of needing to update either Macbook or itunes/iphoto?
Thank you for any help anyone can offer!
Lexi  

try updating iTunes first.

Similar Messages

  • Itunes not recognising iphone 3GS. iphone is in a loop of searching..with image of connector to "itunes" on screen. Very frustrating - please help

    itunes not recognising iphone 3GS. iphone is in a loop of searching..with image of connector to "itunes" on screen. Very frustrating - please help

    Check first if your iTunes is up-to-date. If it's updated, try using a different cable or try plugging it to a different USB port.

  • TS1369 itunes not recognising iphone- what do I do to fix this?

    Have run diagnostic tests after failed sync with iphone and itunes. Itunes not recognising that there is a device attached. What do I do to fix this?
    Have

    Hi Foxknot,
    Thanks for visiting Apple Support Communities.
    I recommend the troubleshooting steps in this article if iTunes does not recognize your iPhone:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Best Regards,
    Jeremy

  • ITunes not recognising iPhone or iPad since upgrading to OS 10.8.2 and iOS 6

    Just upgraded to OS 10.8.2, and iOS 6 on iPhone and iPad. Now both these devises are not recognised in iTunes ( no Devices listed ). I have followed the suggested options with no success.
    Anyone else had this problem?

    Yes I have similar problem. It initially recognised my iPhone 5 but wont restore from back, so reinstalled itunes which resloved the restore from backup issue. Now, no devices listed like yours.
    Message was edited by: EASSAN Just reinstalled and it seem to have solved the problem.

  • Itunes not recognising iphone

    For some reason my itunes never recognises that my Iphone5 is connected - it will download the photos as soon as i plug it in but it never shows up in the dialogue box... help

    Try this
    iOS: Device not recognized in iTunes for Windows

  • Itunes not recognising iphone 4 or 5

    Just bought the new iPhone 5 (possibly huge mistake??) and iTunes won't recognise it. It doesn't appear at all in the top right corner of iTunes. I've been having a heap of trouble with iTunes lately, it wouldn't recognise my iPhone 4 either.
    Previously every time I synced my iPhone 4 there would always be some error like the Apps couldn't be synced for whatever reason iTunes decided on that particular day. What I would really like is for iTunes to recognise my iPhone 5 so that I can actually sync it....like it's supposed to.
    What are my options here? Other than throwing all iPhones against a brick wall.....Do I uninstall iTunes and possibly lose everything? I'm completely un-computer savvy and I'm now stuck with an old phone with all of my music, contacts, messages etc on it and stuck with a new phone which is pretty much useless apart from being able to make calls.
    Would love some straight forward, easy to understand help if anyone can spare it...

    You need to restart Apple services.  Follow these instructions http://support.apple.com/kb/TS1567

  • TS1538 Iphone 3GS not working after IOS6 upgrade. Itunes not recognising Iphone anymore

    When I plugged my 3GS into Itunes I was advised of IOS6 upgrade, I clicked and done said,  the upgrade comenced. Hiowever, after a short while I got an error message saying "an unknown arror has accured" my Iphone will now only show the usb to Itunes screen indicating I need to do a restore. However, my phone is no longer recognised by Itunes or my PC. I've tried all the usual to reset the phone but no good. Is there a way to completely reset it back to factory default without using Itunes?

    Did you get an error message when upgrading? If so, what was it?
    Please also say what you mean by "not working". Is it displaying an error? Is it not connecting to a network? Does it connect to WiFi but not a data network? Was it hacked or jailbroken before updating?

  • Itunes not recognising iphone or ipad

    Hi, Have just installed latest version of itunes to my new pc running windows 8, have transfered music, app from old pc. Apple account  working fine.
    Itunes will not show devices (phone and pad) on screen, will recognise as camera and asks what i want to do with device..
    both devices working fine on old pc running newest itunes also...
    any help please and thanks

    Yes I have similar problem. It initially recognised my iPhone 5 but wont restore from back, so reinstalled itunes which resloved the restore from backup issue. Now, no devices listed like yours.
    Message was edited by: EASSAN Just reinstalled and it seem to have solved the problem.

  • HT1351 iTunes not recognising iPhone

    when ive plugged my iPhone into the computer both the phone and the actual computer is reconising that the phone has been plugged in but itunes isnt. It is not giving me the device details in the corner, making it impossible to sync the music. Any idea on how to fix this!!

    Hi ZoLewis,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    - Judy

  • Itunes on windows 8 not recognising iphone 4

    I have a windows 8 laptop and installed most updated itunes. But itunes is not recognising iphone 4 at all. Help

    Hi Shaashwat,
    If you are having an issue with iTunes not recognizing your iPhone because of a compatibility problem, I would suggest you remove and reinstall iTunes using the steps in this article -
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Mac itunes does not recognise iphone 4s

    mac itunes does not recognise iphone 4s

    Hi!
    This contribution (enbedded link) helped me:
    https://discussions.apple.com/message/18707806#18707806
    The Huntress God\'s Waiting Room, UK 
    ""You have already been given an alternative solution to the one posted above in a different post https://discussions.apple.com/thread/4046036?tstart=0  Have you tried it? Badgering for a response will not encourage people to help you.""
    georg171

  • IPhoto does not recognise iPhone since upgrade to iOS 5.1

    iPhoto does not recognise iPhone since upgrade to iOS 5.1. Have tried every suggestion I could find but to no avail. Using iPhoto 9.3 and IOS 5.1. This has only started happening since upgrade to IOS 5.1
    Image capture does not recognise iPhone device either, yet iTunes synchronises ok

    Any helpful suggestions to resolved this issue welcome!

  • ITunes not recognizing iPhone 5 iO7 on Windows 7

    I have exhausted myself dealing with this problem. My iTunes will not recognize my iPhone 5. I am running Windows 7 64 bit and my computer recognizes the phone when i plug it in, however, my iTunes does not so I am not able to sync any music. I have tried practically everything I have found on the internet to fix this problem and even the people at the Apple store could not help me with my problem. I have uninstalled and installed all Apple related programs, I have insured that the Apple Mobile Device USB Driver is working correctly but nothing seems to fix the problem. I just don't know what to do anymore because nothing seems to work. I have followed the suggestions contained in the following discussions but nothing seems to work. Thank you for your help.
    Referenced discussions:
    https://discussions.apple.com/thread/3121604?start=0&tstart=0
    http://support.apple.com/kb/ts1538

    golds04
    Re: iTunes not recognizing iPhone 5 
    Feb 16, 2014 7:45 AM (in response to oryyx)
    Had this problem this morning.
    Once in the past had to erase my iphone and reload it.That was unpleasant.
    This morning had the problem,too.
    Plugged in my iphone directly into the Imac (not hub) then clicked shut down on the imac.
    Pressed the button in the back while the iphone was still plugged in-and when rebooted iphone was visable in itunes.
    Hope this helps.
    Thanks so much for your suggestion. I'm using a MacBook Air and I just tried this with my laptop - shutting down the computer all the say (not restarting it) and then booting it back up with the phone plugged in. It didn't work but it was worth a shot! Thank you!
    Jen912 wrote:
    I had this exact same problem and just figured out how to fix it. I had to reload the driver on the iphone5 in order for itunes to recognize the device. Follow the steps here to see if you might need to do the same thing. Once I reinstalled the driver, everything works fine and I'm now able to sync with itunes again.
    http://support.apple.com/kb/TS1538
    Thanks for the suggestion, I have seen a TON of posts like mine where this is the solution. Unfortunately, I am on a Mac not Windows so the driver isn't the problem.

  • I Tunes not recognising Iphone

    Can anyone help me . I have just bought an iphone . And allready have itunes for my ipod . When i connect to the computer , It comes up with camera connected . No device shows up in itunes and a message says itunes does not recognise iphone .
    I have gone right through all the trouble shooting and am getting nowhere .
    Any ideas .
    Alan

    Not answered yet

  • Itunes not recognising phone and apps saying 'waiting'?

    I recently got a replacement iphone from apple after my old one wouldn't charge.  I connected it to itunes and restored it from back up of my old phone.  Then noticed that all apps on phone were saying 'waiting'.  In the meantime I installed new version of itunes and made sure all the apps were updated on itunes. Tried to sync again, but now itunes not recognising the phone?  The computer recognises it but nothing comes up on itunes. 
    I used the trouble shoot and updated the phone software, made sure phone was charged, switched off and on, used a different port etc.  Really want to avoid reinstalling itunes if I can help it!

    I have solved this myself by asking itunes to run a diagnostic on device connections.  It told me to go to close itunes on my computer and disconnect the device.  Then click 'start', 'control panel', 'administrative tools' (i just searched 'administrative tools' in the start search field.
    Then click 'services' and 'apple mobile devices'.  This programme was not running at all so I clicked 'start service' on the left and now itunes is recognising my phone again and it is currently syncing, so hopefully that has solved the problem!

Maybe you are looking for

  • Migrating from 45 to 6i

    I have user exits which puts/gets values to/from forms.If I try to dploy these forms on web using 6i will I have problems with the user exits. If so what is the alternative.Could any one pls help ?

  • Sticky?

    I'm guessing there aren't many moderators around but, I think creating sticky threads that stay at the top of the forum would help. Example: problems with the ipod touch and syncing new january applications, it's been asked 40 times, and I've had to

  • Video "Pass-Through" to TV Monitor?

    Newbie to Final Cut Express here... does the new FC Express have a setting (like iMovie) where the video can "pass through" the connected firewire camera to a TV monitor? I want to be able to see scrubbing, playback, etc. in real time on my TV monito

  • How to keep pageDef bound inputs?

    Hi all Its me again ;-) Now i have a very trivial problem. I have two jspx-pages (page A and page B). On page A i have an inputText, bound to an attributeValue, which is bound to a variable in the pageDef of this page. When i click the submit-button,

  • My Finder Sidebar Won't Resize

    My finder window's sidebar appears to be locked and I cannot resize it.  I've read that when putting my mouse in the line between the sidebar and the files area to the right it should change to a bar cursor that I can then use to resize the sidebar.