Macbook keeps freezes, more then 10 times this month
Hello. I have a late 2011 15" macbook pro, the one with 2,2 ghz and it keeps freezing. I have to force shut down and then power it again. A friend of mine has the same notebook, and i didn't see any freeze at him. I copied the log from when it freezes and i will paste it here. Any ideeas? I am using a intel 320 120gb sata 2 SSD, but it worked perfect in my past macbook pro. Hope someone will help me. Thanks
Interval Since Last Panic Report: 374375 sec
Panics Since Last Report: 1
Anonymous UUID: A2ACA319-596F-4C44-936B-8D84B43FE5AF
Mon Jan 30 02:41:04 2012
panic(cpu 7 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f82026c9b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x0000000038888042, CR4: 0x00000000000606e0
RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f82026c06, RDX: 0xffffff800c354d40
RSP: 0xffffff80a41bb9d0, RBP: 0xffffff80a41bba20, RSI: 0x000000008020690c, RDI: 0xffffff800c099a08
R8: 0x0000000000000002, R9: 0x0000000000000000, R10: 0x00007fff67045030, R11: 0xffffff80002d8220
R12: 0x0000000000000066, R13: 0x0000000000000066, R14: 0xffffff800c0ddc30, R15: 0xffffff800bed00a8
RFL: 0x0000000000010282, RIP: 0xffffff7f82026c9b, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x7
Backtrace (CPU 7), Frame : Return Address
0xffffff80a41bb690 : 0xffffff8000220702
0xffffff80a41bb710 : 0xffffff80002c266d
0xffffff80a41bb8b0 : 0xffffff80002d7a1d
0xffffff80a41bb8d0 : 0xffffff7f82026c9b
0xffffff80a41bba20 : 0xffffff7f8202835e
0xffffff80a41bba60 : 0xffffff8000344787
0xffffff80a41bbab0 : 0xffffff800039ca0d
0xffffff80a41bbb20 : 0xffffff800039e213
0xffffff80a41bbcc0 : 0xffffff800033f4c7
0xffffff80a41bbd90 : 0xffffff800033f672
0xffffff80a41bbdc0 : 0xffffff8000563f3f
0xffffff80a41bbe00 : 0xffffff8000563fe0
0xffffff80a41bbe30 : 0xffffff8000531453
0xffffff80a41bbe60 : 0xffffff8000561124
0xffffff80a41bbf50 : 0xffffff80005caa9b
0xffffff80a41bbfb0 : 0xffffff80002d8363
Kernel Extensions in backtrace:
foo.tun(1.0)[424F8631-7A29-4E02-B0C9-2442FB894E25]@0xffffff7f82026000->0xffffff 7f8202bfff
BSD process name corresponding to current thread: ifconfig
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 20391581137
last loaded kext at 19143808706: com.apple.driver.AppleBluetoothHIDKeyboard 152.3 (addr 0xffffff7f81d34000, size 12288)
loaded kexts:
foo.tap 1.0
foo.tun 1.0
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.3f7
com.apple.driver.AppleMikeyDriver 2.1.3f7
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.4
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.filesystems.ntfs 3.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleBacklight 170.1.9
com.apple.ATIRadeonX3000 7.1.4
com.apple.driver.AppleIntelHD3000Graphics 7.1.4
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleSDXC 1.1.2
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 512.20.18
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 4.5.5
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.1.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.1.0
com.apple.driver.AppleBluetoothHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.IOBluetoothHIDDriver 4.0.1f4
com.apple.kext.triggers 1.0
com.apple.driver.AppleHDAHardwareConfigDriver 2.1.3f7
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.8
com.apple.kext.ATI6000Controller 7.1.4
com.apple.kext.ATISupport 7.1.4
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.4
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleThunderboltDPInAdapter 1.5.8
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.8
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 411.1
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.5.5
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,2, BootROM MBP81.0047.B24, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: INTEL SSDSA2CW120G3, 120.03 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Microsoft® Nano Transceiver v2.0, 0x045e (Microsoft Corporation), 0x0745, 0xfa130000 / 6
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
Use the Recovery partition to either reinstall over the top of the existing install or Wipe the drive and then reinstall clean.
You downloaded what is meant to go over the top of a previous OS X version or onto older hardware as a clean install. Could be the driver set included with that download does not have the correct driver set for NEW MBPs. As you do not need to BUY Lion for new MBPs and the only way you can buy lion is logging onto the App store from a MBP running Snow Leopard (and maybe Leopard, not sure about Leopard) and then paying for it. With new MBPs all you have to do is boot into the recovery partition and select Install Lion.
I would also suggest you make a Recovery HD boot USB thumb drive using the file from this link. But first you need the REAL Lion installed on your new MBP that was meant to go on that new MBP.
http://support.apple.com/kb/dl1433
You will need to make a new DVD or thumb drive of the new download for that new MBP.
Good Luck.
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1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
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BANK 1/DIMM0
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APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
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EFI (disk0s1) <not mounted> : 210 MB
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Apple Inc. thunderbolt_bus
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[not loaded] com.VIATelecom.driver.ViaUsbSer (1.0.0 - SDK 10.7) Support
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[invalid?] PPPMonitord.plist Support
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[loaded] com.google.keystone.agent.plist Support
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iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox UNKNOWN (missing value)
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OpenDNS Updater 3
apple-scc-20131125-133823
Dropbox
CrossLoop
VMware Fusion Start Menu
iAntiVirus
VerizonUpdateCenter
Internet Plug-ins:
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 2.6.1f3 3rd-Party support link
googletalkbrowserplugin: Version: 3.4.2.8800 3rd-Party support link
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
RealPlayer Plugin: Version: (null) 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 3rd-Party support link
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.16 - SDK 10.5 3rd-Party support link
Silverlight: Version: 5.1.30214.0 - SDK 10.6 3rd-Party support link
CouponPrinter-FireFox: Version: Version 1.1.5
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
SlingPlayer: Version: (null) 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
Open in Internet Explorer: Version: 1.0
BuiltWith: Version: 1.0
autocomplete: Version: 1.0
Reload Button: Version: 1.2
Dashlane: Version: 2.2.0.39183
Ebay Shopping Assistant: Version: 1.1
Amazon Shopping Assistant: Version: 1.1
Searchme: Version: 1.3
Curiyo: Version: 0.9.10
Buffer: Version: 2.2.22
Slick Savings: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 3rd-Party support link
WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 3rd-Party support link
Google Earth Web Plug-in: Version: 6.2 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Java 3rd-Party support link
MagicPrefs 3rd-Party support link
Perian 3rd-Party support link
Tuxera NTFS 3rd-Party support link
Old Applications:
FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
GrowlSafari: Version: 1.2.2 - SDK 10.5 3rd-Party support link
X1 Mobile Connect: Version: 1.0.0.95 - SDK 10.0 3rd-Party support link
SuperDuper!: Version: 2.7.1 - SDK 10.4 3rd-Party support link
Garmin POI Loader: Version: 2.2.2 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
dynamiclinkmediaserver: Version: 6.0.1 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
/Applications/iWork '09
Garmin Map Update: Version: 4.5.1 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/Garmin/Garmin Map Update/tmp/Garmin Map Update.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
SA Color Finesse 3 UI: Version: 3.0.6(275) - SDK 10.5 3rd-Party support link
/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
IMCaptureAgent: Version: 1.1.24b1 - SDK 10.5 3rd-Party support link
/Library/Application Support/IMCapture/IMCaptureAgent.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1226
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Event Center: Version: 11.24.32.0 - SDK 10.5 3rd-Party support link
asannotation2: Version: 8.25.31.0 - SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Destinations:
2TB Backup Disk [Local] (Last used)
Total size: 2
Total number of backups: 56
Oldest backup: 2013-11-27 15:11:14 +0000
Last backup: 2014-03-28 15:32:22 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
2% Safari
1% EtreCheck
1% Microsoft Outlook
1% MagicPrefs
Top Processes by Memory:
1.02 GB mds_stores
209 MB java
197 MB Mail
172 MB com.apple.IconServicesAgent
147 MB SophosScanD
Virtual Memory Information:
3.13 GB Free RAM
5.39 GB Active RAM
2.52 GB Inactive RAM
982 MB Wired RAM
1.25 GB Page-ins
0 B Page-outs -
MacBook keeps freezing during Time Machine?
Hello! My computer keeps freezing up about 10 minutes into Time Machine. I have an internal 320gb drive and I am attempting to back it up to the Maxtor OneTouch4 Mini 250gb external hard drive I was using previously to back up my PowerBook G4. Also is it possible to keep my G4 files on there and use it to back up my MacBook?
Strawbs7 wrote:
Thanks for the link to the safe mode start up info - I'll give that a go tonight.
Among other things, that will check the directory structure and fix it if possible. That might be all you need.
I'm on 10.6.8 and my brother upgraded me so I guess he still has the discs, I will check. Is that for a reinstallation?
You need the main one to reinstall OSX (only; that doesn't disturb anything else), or to restore from TM backups. You may not need to do either, but should always have the disc handy.
What did your Mac ship with, and do you have the original discs? One of them has an Apple Hardware Test specific to your Mac. It's not real extensive, but might find any hardware problems.
Only I'm not really wanting to do anything like that til I've backed up - bit of a catch 22!!
If you're sure the backups were completing until recently, eject and disconnect the drive until you need it. No sense risking any damage to them!
If you have or can borrow another external, you might be able to make a copy of the current contents of your HD on it, via the Restore tab in Disk Utility. From your description it sounds doubtful, but might be worth a try.
And/or, if you have some CDs/DVDs or a USB Thumb drive, you might be able to copy some stuff to them. -
My MacBook keeps freezing for no reason!
So I bought a MacBook about 3 weeks ago and I was super excited and I love this thing, but it keeps freezing for no apparent reason! I will just be on the internet, or listening to music on iTunes or chatting, and it will freeze. I can't get any response from the keyboard or the mousepad and if music is playing, it sounds like the track is skipping. I have to force shut it down by holding the power button down everytime this happens. Sometimes it will happen after 30 minutes, sometimes not for 3 hours. I took it in 2 weeks ago for a hardware check and it came up clear and they told me it should be fine and might be my wireless internet connection. I have a NETGEAR wireless router. So, I turned off airport and did other things on the computer and it ran fine for over 3 hours without freezing. I was convinced it was my internet. BUT.... I had my friend come over and hook up to my internet connection and we both were on our macbooks (she has the exact same model as me) and mine froze and hers was completely fine the whole time! I was really angry and confused, so I brought my macbook back in again last friday. They told me there was an airport update, so I downloaded it and it seemed to be working. But that night, it froze once again. I was so frustrated and didn't know what else to do, so I did a complete system reinstall to clear out any programs that may have been causing the problem. I was so sure that this was going to work. And it seemed like it did. It's been working all week without freezing. Until tonight. I was sitting at my desk, reading my email, listening to music on iTunes, and chatting on iChat. I wanted to move my computer, so I unplugged from the wall, sat in a different chair and didn't plug back into the wall. It was fine for about 2 minutes in the new location, and then it froze once again. I honestly don't know what to do other than just bring it back and ask for a new one. Has this happened to anyone else? Does anyone have any idea what might be going on? Any other suggestions? I just want this to stop!!!
Hi Stephen,
There seems to be alot of threads about this issue.
I just put 'freezes' into the search and loads came up.
It sounds like you've had a bad start with your new MB.
Does it get extra hot before it freezes?
There is a thread about the heat issue and freezing here...
http://discussions.apple.com/thread.jspa?messageID=4710316�
Have a read and see if any of your problems are similar.
If it persists much longer I would get in touch with Apple again and get it sorted.
Hope this helps! -
Why does my Macbook keep freezing?
I have a mid-2012 13" non-retina display Macbook Pro that I got this year in September, and the past few days I've been experiencing issues with it. It keeps freezing and will not respond at all unless I hold in the power button. I bought it standard but I upgraded the RAM from 4GB to 8GB last month. It was able to run all the same programs at once even with 4GB. I did happen to drop it about 3ft a few days ago. It landed on the top right corner, where the power button is located and the casing did take some damage. The case is dented in a little where it landed, it somewhat dislocated the allignment of the screen with the body when it's closed, and a dent popped just below the power button but it still works perfectly fine. It is running Mavericks and I know some of my friends who have Mac experience some issues with Mavericks. And last night when it froze, I held in the power button to shut it down as it would not respond at all and when I turned it on and the Apple logo appeared, these huge, black bars appeared on my screen in random spots for abot 3 seconds and then went away. It never started up until I shut it down yet again and it started back up normally as if nothing happened. The RAM upgrade I bought wan't from Apple either. I got it from another company called Crucial Memory, and I did order a RAM upgrade for my last laptop from there before I got rid of it. And if I replaced the ATA drive in my Mac with an SSD, would it speed up?
If you bought it within 90 days, trained operators are standing by at Apple Support to receive your call, listen to your complaints, and make specific suggestions to address your concerns, and it is FREE, included with your purchase.
-
Before I begin, here are my specs:
Processor: 2 GHz Intel Core 2 Duo
Memory: 2 GB 667 MHz DDR2 SDRAM
Startup Disk: Macintosh HD
HD Memory: 120GB
Version: Mac OS X 10.4.9
All my programs are up to date
Programs Opened When Problems Occurs:
-- Safari Explorer, iTunes, Microsoft Messenger
Problem:
When I'm running my Macbook, my mac will freeze. First it'll usually happen in Safari, then when I go to force quit, the entire computer will freeze. The time in the top right corner in the Apple bar will stop working, and when I put my cursor/mouse over it, the swirling circle will appear and it'll stop working. All other programs at that point wont open, and my only option is to shut down, and then start the mac up again. This problem occures, about every day, twice. I got the Macbook two weeks ago and can not figure out what the problem is. I have heard this isn't supposed to happen, rarely, why is it for me?
Thanks.
Mac OS X (10.4.9)Freezing in multiple applications would suggest either a RAM or a hard drive problem.
Did you try booting in safe mode as suggested above? Among other things, that will do a disk verify/repair.
You might run the Apple Hardware Test:
http://docs.info.apple.com/article.html?artnum=303081
Another tool that you might try (and is good to have available anyway, for future use) is AppleJack:
http://www.macupdate.com/info.php/id/15667/applejack
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