Macbook (late 2013) 13" retina display battery problem

I recently bought a macbook from BH photo & video, around november. I used it basically everyday since, but I noticed that my battery was very short. Like for normal use (minimal browsing, youtube, etc) the battery percent goes from 100 to 83 within just 30 minutes. At 100%, the indicator says I only have 4 hours of battery left. Is this normal? If it isn't... are all macbooks covered under 1 year warranty? Because I want to bring it to the apple store to get it checked out just in case. The only thing that comes up to mind as a cause of this is that I leave it plugged in when I'm using it, but only because I use it as a desktop. Either way, I heard that leaving it plugged in won't hurt because the battery automatically stops charging once it reaches to 100%.

A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare or take it to the Apple store to have it checked out.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best.

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  • I have an apple macbook pro late 2013 15" retina display crashing on me when i am connected to an external display?

    I got the following message after the crash, it happens a few times a day, my system is the base with 16gb ram late 2013 15" macbook pro retina.  it only happens when i am connected to an external display, I do have a converter from vga to displayport.  also, i run 4 different browsers in incognito mode as i do web testing and also have about 30 tabs open and excel and a few other apps open, not sure if this is what makes it happen or if it is the external display?  it is under warranty, so if you see anything below that may relate to the hardware i can bring it in and get it fixed.
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    Wed May 28 09:37:14 2014
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    RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000023000, RDX: 0x0000000000000023
    RSP: 0xffffff81f8fe39d0, RBP: 0xffffff81f8fe3a10, RSI: 0x0000000000000040, RDI: 0x0000000000146d55
    R8:  0xffffff81f8fe3a68, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000206
    R12: 0xffffff8030309920, R13: 0x0000000000000003, R14: 0x0000000000000000, R15: 0x0000000000000004
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    0xffffff81f8fe3660 : 0xffffff800ac22fa9
    0xffffff81f8fe36e0 : 0xffffff800acdbf5e
    0xffffff81f8fe38b0 : 0xffffff800acf3456
    0xffffff81f8fe38d0 : 0xffffff800ac93f39
    0xffffff81f8fe3a10 : 0xffffff800acafdfe
    0xffffff81f8fe3a50 : 0xffffff800b0bb851
    0xffffff81f8fe3a90 : 0xffffff7f8c6e608d
    0xffffff81f8fe3af0 : 0xffffff7f8c70e24c
    0xffffff81f8fe3b30 : 0xffffff7f8c715fb2
    0xffffff81f8fe3b70 : 0xffffff7f8c715ddc
    0xffffff81f8fe3b90 : 0xffffff800b0cff0d
    0xffffff81f8fe3bf0 : 0xffffff800b0cdabf
    0xffffff81f8fe3d40 : 0xffffff800acb66a8
    0xffffff81f8fe3e50 : 0xffffff800ac26bf1
    0xffffff81f8fe3e80 : 0xffffff800ac139f5
    0xffffff81f8fe3ef0 : 0xffffff800ac1e043
    0xffffff81f8fe3f70 : 0xffffff800acc989d
    0xffffff81f8fe3fb0 : 0xffffff800acf3c76
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             com.apple.iokit.IOAcceleratorFamily2(98.20)[990E3F01-63C7-301C-83B2-40F786CA8F2 6]@0xffffff7f8c6e4000->0xffffff7f8c748fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f8b2be000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f8bac1000
    BSD process name corresponding to current thread: UserEventAgent
    Mac OS version:
    13D65
    Kernel version:
    Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
    Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
    Kernel slide:     0x000000000aa00000
    Kernel text base: 0xffffff800ac00000
    System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
    System uptime in nanoseconds: 603272572446
    last loaded kext at 245583784123: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8cc49000, size 65536)
    last unloaded kext at 427763147270: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8cc49000, size 57344)
    loaded kexts:
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleGraphicsDevicePolicy          3.5.26
    com.apple.driver.AppleHDA          2.6.1f2
    com.apple.iokit.IOBluetoothSerialManager          4.2.4f1
    com.apple.driver.AGPM          100.14.15
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    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleIntelHD5000Graphics          8.2.6
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleThunderboltIP          1.1.2
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.4f1
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleCameraInterface          4.26.0
    com.apple.driver.AppleIntelFramebufferAzul          8.2.6
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleUSBCardReader          3.4.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.AppleUSBHub          666.4.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
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    com.apple.driver.AirPort.Brcm4360          831.21.63
    com.apple.driver.AppleUSBXHCI          677.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.6.1f2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.7fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.iokit.IOSurface          91.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.4f1
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.7.0d11
    com.apple.AppleGraphicsDeviceControl          3.5.26
    com.apple.iokit.IOAcceleratorFamily2          98.20
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    com.apple.iokit.IOHDAFamily          2.6.1f2
    com.apple.iokit.IOBluetoothFamily          4.2.4f1
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    com.apple.driver.AppleGraphicsControl          3.5.26
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    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.driver.AppleSMBusController          1.0.11d1
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    com.apple.driver.AppleUSBMultitouch          240.9
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    com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
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    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
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    Hey SreeHarsha Vardhan,
    Thanks for using Apple Support Communities.
    Sounds like you are having trouble with the screen on your Macbook. If you are not getting anything on the screen, take a look at this article.
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/HT1573
    Have a nice day,
    Mario

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    Go step by step and test.
    1. Reset SMC.     http://support.apple.com/kb/HT3964
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    2.Reset PRAM. http://support.apple.com/kb/PH4405
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    WOW 0_o
    Go back and get another one.. They will certainly try and make your day better by offering free items, try to get Apple Care free.
    In all my time as being a technician I am going to have to put you on a list I have prestigiously placed for situations like these.
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    Sounds like a GPU, Display or Display connection problem.  An appointment at an Apple store genius bar is the best option.  Your MBP is probably still within the warranty period.
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  • My Macbook Pro 15" with Retina Display did not come with an "iWorks" app.

    As I read the specification of my Macbook Pro 15" with Retina display, my laptop, it states that Macbook Pro 15" with Retina Display comes with Pages, Keynotes, and Numbers, app for free along with "iLife" apps. But Apparently my laptop didn't come with "iWork". Is there anyway I can I get it for free, or should I buy it in app store to have it?

    Hi Astronap,
    Welcome to the Apple Support Communities!
    iWork applications for Mac including Pages, Numbers, and Keynote are free on the Mac App Store for qualifying Mac computers. The specific information from the articles I have pulled out for you, but is located in the smaller print toward the bottom of the article.
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    Pages is free on the Mac App Store for qualifying Mac computers purchased on or after October 1, 2013. OS X Yosemite required. Downloading apps requires an Apple ID.
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