Macbook LCD has lines
Hello out there!
I dropped my 13" Macbook from the couch and now it has multiple colered vertical and horizontal stripes with a couple of one inch and a two inch thick black vertical vertical lines. Can anyone tell me if this is strictly an LCD issue or something else internal. The icons can be clicked through the lines and there seems to be no other issues with the computer. Help please!!!
Thanks
Find your original OS X disks, and insert the one that says 'AHT Version x.x' in small print on the label (probably on the second disk). Reboot holding the alt/option key down, and choose the Apple hardware test. When prompted, choose the extended test. This will identify any obvious hardware errors. If it comes back clean, you might run it again, in extended mode.
If the Apple hardware test doesn't identify any hardware issues, reseat your memory (turn your system off, pull out the memory and put it back in). This Apple note describes how to do that.
If you still have the problem, you might take it to an Apple store and see what the Genius tells you.
Similar Messages
-
My macbook pro with mavericks has lines on pages sometimes
macbook pro has weird lines on the display, intermittently
You got a graphics (GPU) problem.
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do
If you do not take it in, at least start the dialogue with Apple to get a open case ID# , if it comes down to a warranty issue you will be on the record and in the books. -
My MacBook Pro has no sound every time it try to turn it up it displays a round cirlce with a line through it.
Hi DeathDrone,
Welcome to the HP Community! I will be happy to help with your sound problems. However, I will need some additional information to better assist you. What is your operating system? What is your product number?
Find your product number on a notebook:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
Finding your OS:
http://windows.microsoft.com/en-CA/windows/which-operating-system
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP -
The MacBook Pro has no RJ-12 connection port. How do I get internet, dial-up phone service for a MacBook Pro?
Buy any one of a dozen different USB modems such as those found here.
-
My MacBook Pro has been incredibly slow and laggy
So my MacBook Pro has been pretty much inoperable for a couple of months. The computer crashed and afterwards it would constantly lag. I did a fresh install thinking it would solve the problem, but it did not do anything. I took the computer to the Genius Bar, and they claimed that it was because I was running too many apps and that the computer was slowing down (doesnt make too much sense considering its a mid 2012 and on a fresh install) and then promptly sent me home. When you flash the memory in the beginning, sometimes it will be less laggy for a second, but then start lagging a couple minutes after computer use (this is still on a virtually clean install). I took their suggestion and added a SDD thinking it might help. Nope. So the hardware tests/diagnostics are all normal and I have no idea whats going on. It literally took me 10-15 minutes to run the EtreCheck and copy into mail so I could post these results from another computer. I will love anyone forever if they could explain to me how to fix this.
EtreCheck version: 1.9.15 (52)
Report generated September 17, 2014 1:44:57 AM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.8.5 (12F45) - Uptime: 0 days 0:14:30
Disk Information: ?
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Untitled (disk0s2) / [Startup]: 499.25 GB (479.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
User Login Items: ?
None
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
Safari Extensions: ?
Adblock Plus
Audio Plug-ins: ?
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
2% WindowServer
1% Activity Monitor
0% activitymonitord
0% blued
Top Processes by Memory: ?
57 MB mds
37 MB Dock
33 MB WindowServer
25 MB ocspd
20 MB SystemUIServer
Virtual Memory Information: ?
1.91 GB Free RAM
578 MB Active RAM
401 MB Inactive RAM
1.13 GB Wired RAM
194 MB Page-ins
0 B Page-outsI don't see anything significant.
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
Mid 2010 Macbook Pro diagonal lines on boot screen
My Macbook Pro has developed this strage issue. The boot screen has distorted diagonal lines all over it, and it will hang on this boot screen.
Sometimes I can get it to boot by starting in safe mode (it will still give me the distorted diagonal lines) it will then go through it's process and then go to sleep (only if the power cable is not attached). Then I will hold down the power button to turn it off, and then turn it on again, at which point it boots up normally. That said, this doesn't work every time, and is a 30min process with each attempt.
Has anyone else ever seen this issue before?
MBP-2010, i5-2.53, LionUnfortunately this is becoming an ongoing known problem:
http://appleinsider.com/articles/14/05/13/apple-remains-mum-as-complaints-mount- over-2011-macbook-pro-gpu-failures
If it's a reball problem I might have a solution but I just sent in a MBA with a Southbridge chip problem. The guy's rebelling it so we'll see how that works out.
Shades of the iBook GPU reball problem! -
My Macbook Pro has become super slow after upgrading to 10.9.2. can anyone help please?
My Macbook pro has slowed down drastically after upgrading to 10.9.2. It has become so slow that i can hardly use it. I did an etrcheck
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:19:10
Disk Information:
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (356.27 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
Launch Agents:
[System] com.hp.devicemonitor.plist 3rd-Party support link
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
AdobeResourceSynchronizer
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
Safari Extensions:
Adblock Plus: Version: 1.7.4.1135
Ebay Shopping Assistant: Version: 1.1
Amazon Shopping Assistant: Version: 1.1
Slick Savings: Version: 1.0
Searchme: Version: 1.3
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
29% Safari
16% com.apple.WebKit.WebContent
5% PluginProcess
4% WindowServer
3% com.apple.WebKit.Networking
Top Processes by Memory:
289 MB Safari
131 MB com.apple.IconServicesAgent
82 MB com.apple.WebKit.WebContent
82 MB mds_stores
66 MB Finder
Virtual Memory Information:
721 MB Free RAM
1.62 GB Active RAM
1.05 GB Inactive RAM
636 MB Wired RAM
1.18 GB Page-ins
0 B Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Broadcom|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm "TCP/IP"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find . -maxdepth 1 -exec basename {} + | while read f; do [[ ("$f" =~ ^\.. && ! "$f" =~ ^\.(adobe|android|bash.+|CFU.+|cache|config|cups|dropbox|DS_Store|filezilla|font.+|git.+|profile|rnd|sh_.+|ssh|subv.+|Trash(es)?|zprofile|zsh.+)$) || ($(stat -f%f "$f") -ge 32768 && "$f" != Library) ]] && ls -Fd "$f"; done`; Pm "Hidden user files"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My MacBook Air has OSX Version 10.9 and suddenly I can no longer access iPhoto. THe message says, 'You can't use this version of the applicaitonn iPhot with this version of OS X. You have iphoto 9.3.2." When I try to update iPhoto, I get a message saying I signed in with a different apple ID and password. This all happened about the same time I got a new iphone. The iPhoto icon has a circle with a line through it.
southiechics wrote:
HEY APPLE! We need help with this. I'm having the same problem. What gives?
Start a new discussion and post it in the iPhoto forum.
Ciao. -
My Macbook Pro has been slow lately. Please help
My Macbook Pro has been giving me some trouble lately and it's getting worse everytime. I read this post https://discussions.apple.com/message/25660081#25660081 thas has similar problems than mine so I followed the advise and installed Etresoft. Here I post the results of the scan:
EtreCheck version: 1.9.11 (43) - report generated 22 de mayo de 2014 11:47:46 ART
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 2:31:57
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 319,21 GB (19,13 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.12) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.12) Support
[not loaded] com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) Support
[kext loaded] com.eltima.ElmediaPlayer.kext (1.0 - SDK 10.4) Support
[kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
[not loaded] com.zte_livanto.driver.cdc_acm (1.0.13) Support
[not loaded] com.zte_livanto.driver.cdc_ecm (1.0.13) Support
[not loaded] com.zte_livanto.driver.cdc_usb_bus (1.0.13) Support
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Launch Daemons:
[running] com.eltima.ElmediaPlayer.daemon.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
[running] PPPMonitord.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] Swapper.plist Support
User Launch Agents:
[failed] com.google.GoogleContactSyncAgent.plist Support
User Login Items:
iTunesHelper
EvernoteHelper
Dropbox
Music Manager
Google Chrome
fuspredownloader
BlackBerry Device Manager
Internet Plug-ins:
FlashPlayer-10.4-10.5: Version: 10.2.159.1 Support
o1dbrowserplugin: Version: 5.4.1.18709 Support
Google Earth Web Plug-in: Version: 7.1 Support
Default Browser: Version: 537 - SDK 10.9
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 10.2.159.1 Support
Flash Player: Version: 10.2.159.1 Outdated! Update
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.1.18709 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Check version
Safari Extensions:
Torrenthandler: Version: 1.0
Yontoo: Version: 1.0
Cuevana Stream: Version: 2.0.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 Support
3rd Party Preference Panes:
MusicManager Support
Perian Support
Time Machine:
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
4% WindowServer
3% Google Chrome
1% BBLaunchAgent
0% Microsoft Word
0% Finder
Top Processes by Memory:
279 MB Contacts
131 MB Google Chrome
70 MB Finder
66 MB Google Chrome Helper
66 MB WindowServer
Virtual Memory Information:
39 MB Free RAM
1.38 GB Active RAM
1.34 GB Inactive RAM
967 MB Wired RAM
1.28 GB Page-ins
105 MB Page-outs
I have many crappy software probably but don't know how to uninstall them. I read Google software is not recomended but I'm a google user with all my devises so I'd rather continue using Chrome at least.
I also have these ads while I browse that are really anoying that is something like "ads by CM". I've reached this page http://advertising-support.com/why.php?type=3&zone=557545&pid=1122&ext=CM but I don´t know wich software is creating the trouble so I don't know what to uninstall...
I'de really appreciate your advise.
Thanks!Thanks for the help Linc Davis. I followed your instructions and here I paste the results.
Model Identifier: MacBookPro8,1
System Version: OS X 10.9.3 (13D65)
Kernel Version: Darwin 13.2.0
Boot Mode: Normal
Time since boot: 22:09
USB
Hub (SMSC)
Hub (SMSC)
Diagnostic reports
2014-04-30 com.google.Chrome crash
2014-05-14 com.google.Chrome crash
2014-05-20 Google Chrome crash
2014-05-22 Microsoft Excel crash
Log
May 19 16:21:24 wl0: Roamed or switched channel, reason #8, bssid f8
May 19 17:45:09 Failed to load kext com.apple.driver.AppleIntelFramebufferAzul (error 0xdc008017).
May 19 17:45:10 Failed to load kext com.apple.driver.AppleMGPUPowerControl (error 0xdc008016).
May 19 17:47:47 process cfprefsd[77] caught causing excessive wakeups. Observed wakeups rate (per sec): 1285; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45772
May 19 17:48:03 Previous Shutdown Cause: -60
May 19 17:48:53 Process Setup Assistant [191] disabling system-wide I/O Throttling
May 19 17:48:53 Process Setup Assistant [191] disabling system-wide CPU Throttling
May 19 17:59:25 wl0: Roamed or switched channel, reason #8, bssid f8
May 19 18:20:40 wl0: Roamed or switched channel, reason #8, bssid f8
May 20 08:20:20 Previous Shutdown Cause: -60
May 20 08:24:23 Sound assertion in AppleHDAFunctionGroup at line 1042
May 20 12:18:25 Sound assertion in AppleMikeyDevice at line 949
May 20 12:18:25 Sound assertion in AppleMikeyDevice at line 990
May 20 12:18:25 Sound assertion in AppleMikeyDevice at line 859
May 21 13:49:00 wl0: Roamed or switched channel, reason #8, bssid c0
May 21 23:18:02 Previous Shutdown Cause: -60
May 21 23:33:34 Sound assertion in AppleHDAFunctionGroup at line 1042
May 23 09:07:51 Previous Shutdown Cause: -60
May 23 09:24:30 Sound assertion in AppleHDAFunctionGroup at line 1042
kexts
com.rim.driver.BlackBerryUSBDriverInt
com.apple.driver.AppleIntelHD3000Graphics
com.eltima.ElmediaPlayer.kext
Daemons
org.postfix.master
org.ntp.ntpd
org.cups.cupsd
com.vix.cron
com.rim.BBDaemon
com.microsoft.office.licensing.helper
com.google.keystone.daemon
com.eltima.ElmediaPlayer.daemon
Agents
com.google.GoogleTalkPluginD.9184.UUID
com.rim.BBLaunchAgent
com.rim.RimAlbumArtDaemon
com.google.keystone.system.agent
com.google.GoogleContactSyncAgent
launchd
/System/Library/LaunchAgents/com.apple.accountsd.plist
(com.apple.accountsd)
/System/Library/LaunchAgents/com.apple.AddressBook.abd.plist
(com.apple.AddressBook.abd)
/System/Library/LaunchAgents/com.apple.AddressBook.AssistantService.plist
(com.apple.AddressBook.AssistantService)
/System/Library/LaunchAgents/com.apple.AddressBook.SourceSync.plist
(com.apple.AddressBook.SourceSync)
/System/Library/LaunchAgents/com.apple.AirPlayUIAgent.plist
(com.apple.AirPlayUIAgent)
/System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
(com.apple.AirPortBaseStationAgent)
/System/Library/LaunchAgents/com.apple.alf.useragent.plist
(com.apple.alf.useragent)
/System/Library/LaunchAgents/com.apple.aos.migrate.plist
(com.apple.aos.migrate)
/System/Library/LaunchAgents/com.apple.AOSPushRelay.plist
(com.apple.AOSPushRelay)
/System/Library/LaunchAgents/com.apple.AppleGraphicsWarning.plist
(com.apple.AppleGraphicsWarning)
/System/Library/LaunchAgents/com.apple.appleseed.seedusaged.plist
(com.apple.appleseed.seedusaged)
/System/Library/LaunchAgents/com.apple.appstoreupdateagent.plist
(com.apple.appstoreupdateagent)
/System/Library/LaunchAgents/com.apple.apsctl.plist
(com.apple.apsctl)
/System/Library/LaunchAgents/com.apple.assistant_service.plist
(com.apple.assistant_service)
/System/Library/LaunchAgents/com.apple.assistantd.plist
(com.apple.assistantd)
/System/Library/LaunchAgents/com.apple.AssistiveControl.plist
(com.apple.AssistiveControl)
/System/Library/LaunchAgents/com.apple.avrcpagent.plist
(com.apple.avrcpAgent)
/System/Library/LaunchAgents/com.apple.BezelUI.plist
(com.apple.BezelUIServer)
/System/Library/LaunchAgents/com.apple.bluetoothUIServer.plist
(com.apple.bluetoothUIServer)
/System/Library/LaunchAgents/com.apple.bookstoreagent.plist
(com.apple.bookstoreagent)
/System/Library/LaunchAgents/com.apple.btsa.plist
(com.apple.btsa)
/System/Library/LaunchAgents/com.apple.CalendarAgent.plist
(com.apple.CalendarAgent)
/System/Library/LaunchAgents/com.apple.CalendarAgentLauncher.plist
(com.apple.CalendarAgentLauncher)
/System/Library/LaunchAgents/com.apple.cfnetwork.AuthBrokerAgent.plist
(com.apple.cfnetwork.AuthBrokerAgent)
/System/Library/LaunchAgents/com.apple.cfnetwork.cfnetworkagent.plist
(com.apple.cfnetwork.cfnetworkagent)
/System/Library/LaunchAgents/com.apple.cmfsyncagent.plist
(com.apple.cmfsyncagent)
/System/Library/LaunchAgents/com.apple.ContainerRepairAgent.plist
(com.apple.ContainerRepairAgent)
/System/Library/LaunchAgents/com.apple.cookied.plist
(com.apple.cookied)
/System/Library/LaunchAgents/com.apple.CoreLocationAgent.plist
(com.apple.CoreLocationAgent)
/System/Library/LaunchAgents/com.apple.coreservices.appleid.authentication.plis t
(com.apple.coreservices.appleid.authentication)
/System/Library/LaunchAgents/com.apple.coreservices.uiagent.plist
(com.apple.coreservices.uiagent)
/System/Library/LaunchAgents/com.apple.csuseragent.plist
(com.apple.csuseragent)
/System/Library/LaunchAgents/com.apple.cvmsCompAgent_i386.plist
(com.apple.cvmsCompAgent_i386)
/System/Library/LaunchAgents/com.apple.cvmsCompAgent_i386_1.plist
(com.apple.cvmsCompAgent_i386_1)
/System/Library/LaunchAgents/com.apple.cvmsCompAgent_x86_64.plist
(com.apple.cvmsCompAgent_x86_64)
/System/Library/LaunchAgents/com.apple.cvmsCompAgent_x86_64_1.plist
(com.apple.cvmsCompAgent_x86_64_1)
/System/Library/LaunchAgents/com.apple.DiagnosticReportCleanUpAgent.plist
(com.apple.DiagnosticReportCleanUpAgent)
/System/Library/LaunchAgents/com.apple.DiskArbitrationAgent.plist
(com.apple.DiskArbitrationAgent)
/System/Library/LaunchAgents/com.apple.Dock.plist
(com.apple.Dock.agent)
/System/Library/LaunchAgents/com.apple.dt.CommandLineTools.installondemand.plis t
(com.apple.dt.CommandLineTools.installondemand)
/System/Library/LaunchAgents/com.apple.EscrowSecurityAlert.plist
(com.apple.EscrowSecurityAlert)
/System/Library/LaunchAgents/com.apple.FileStatsAgent.plist
(com.apple.FileStatsAgent)
/System/Library/LaunchAgents/com.apple.FileSyncAgent.PHD.plist
(com.apple.FileSyncAgent.PHD)
/System/Library/LaunchAgents/com.apple.Finder.plist
(com.apple.Finder)
/System/Library/LaunchAgents/com.apple.FontRegistryUIAgent.plist
(com.apple.FontRegistryUIAgent)
/System/Library/LaunchAgents/com.apple.FontValidator.plist
(com.apple.ATS.FontValidator)
/System/Library/LaunchAgents/com.apple.FontValidatorConduit.plist
(com.apple.ATS.FontValidatorConduit)
/System/Library/LaunchAgents/com.apple.FTCleanup.plist
(com.apple.FTCleanup)
/System/Library/LaunchAgents/com.apple.gamed.plist
(com.apple.gamed)
/System/Library/LaunchAgents/com.apple.helpd.plist
(com.apple.helpd)
/System/Library/LaunchAgents/com.apple.icbaccountsd.plist
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(com.apple.sysmond)
/System/Library/LaunchDaemons/com.apple.systemkeychain.plist
(com.apple.systemkeychain)
/System/Library/LaunchDaemons/com.apple.systempreferences.installer.plist
(com.apple.systempreferences.install)
/System/Library/LaunchDaemons/com.apple.systemstats.analysis.plist
(com.apple.systemstats.analysis)
/System/Library/LaunchDaemons/com.apple.systemstats.daily.plist
(com.apple.systemstats.daily)
/System/Library/LaunchDaemons/com.apple.systemstatsd.plist
(com.apple.systemstatsd)
/System/Library/LaunchDaemons/com.apple.taskgated-helper.plist
(com.apple.taskgated-helper)
/System/Library/LaunchDaemons/com.apple.ucupdate.plist
(com.apple.ucupdate.plist)
/System/Library/LaunchDaemons/com.apple.uninstalld.plist
(com.apple.uninstalld)
/System/Library/LaunchDaemons/com.apple.unmountassistant.sysagent.plist
(com.apple.unmountassistant.sysagent)
/System/Library/LaunchDaemons/com.apple.usbd.plist
(com.apple.usbd)
/System/Library/LaunchDaemons/com.apple.UserEventAgent-System.plist
(com.apple.UserEventAgent-System)
/System/Library/LaunchDaemons/com.apple.UserNotificationCenter.plist
(com.apple.UserNotificationCenter)
/System/Library/LaunchDaemons/com.apple.uucp.plist
(com.apple.uucp)
/System/Library/LaunchDaemons/com.apple.var-db-dslocal-backup.plist
(com.apple.var-db-dslocal-backup)
/System/Library/LaunchDaemons/com.apple.vsdbutil.plist
(com.apple.vsdbutil)
/System/Library/LaunchDaemons/com.apple.warmd.plist
(com.apple.warmd)
/System/Library/LaunchDaemons/com.apple.wdhelper.plist
(com.apple.wdhelper)
/System/Library/LaunchDaemons/com.apple.wifid.plist
(com.apple.wifid)
/System/Library/LaunchDaemons/com.apple.wwand.plist
(com.apple.wwand)
/System/Library/LaunchDaemons/com.apple.xsan.plist
(com.apple.xsan)
/System/Library/LaunchDaemons/com.apple.xsanmgrd.plist
(com.apple.xsanmgrd)
/System/Library/LaunchDaemons/com.apple.xscertadmin.plist
(com.apple.xscertadmin)
/System/Library/LaunchDaemons/com.apple.xscertd-helper.plist
(com.apple.xscertd-helper)
/System/Library/LaunchDaemons/com.apple.xscertd.plist
(com.apple.xscertd)
/System/Library/LaunchDaemons/com.danga.memcached.plist
(memcached)
/System/Library/LaunchDaemons/com.vix.cron.plist
(com.vix.cron)
/System/Library/LaunchDaemons/exec.plist
(com.apple.rexecd)
/System/Library/LaunchDaemons/finger.plist
(com.apple.fingerd)
/System/Library/LaunchDaemons/ftp.plist
(com.apple.ftpd)
/System/Library/LaunchDaemons/login.plist
(com.apple.rlogind)
/System/Library/LaunchDaemons/ntalk.plist
(com.apple.ntalkd)
/System/Library/LaunchDaemons/org.apache.httpd.plist
(org.apache.httpd)
/System/Library/LaunchDaemons/org.cups.cups-lpd.plist
(org.cups.cups-lpd)
/System/Library/LaunchDaemons/org.cups.cupsd.plist
(org.cups.cupsd)
/System/Library/LaunchDaemons/org.net-snmp.snmpd.plist
(org.net-snmp.snmpd)
/System/Library/LaunchDaemons/org.ntp.ntpd.plist
(org.ntp.ntpd)
/System/Library/LaunchDaemons/org.openldap.slapd.plist
(org.openldap.slapd)
/System/Library/LaunchDaemons/org.postfix.master.plist
(org.postfix.master)
/System/Library/LaunchDaemons/shell.plist
(com.apple.rshd)
/System/Library/LaunchDaemons/telnet.plist
(com.apple.telnetd)
/System/Library/LaunchDaemons/tftp.plist
(com.apple.tftpd)
/Library/LaunchAgents/com.google.keystone.agent.plist
(com.google.keystone.system.agent)
/Library/LaunchAgents/com.rim.BBAlbumArtCacher.plist
(com.rim.RimAlbumArtDaemon)
/Library/LaunchAgents/com.rim.BBLaunchAgent.plist
(com.rim.BBLaunchAgent)
/Library/LaunchDaemons/com.eltima.ElmediaPlayer.daemon.plist
(com.eltima.ElmediaPlayer.daemon)
/Library/LaunchDaemons/com.google.keystone.daemon.plist
(com.google.keystone.daemon)
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
(com.microsoft.office.licensing.helper)
/Library/LaunchDaemons/com.rim.BBDaemon.plist
(com.rim.BBDaemon)
Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist
(com.google.GoogleContactSyncAgent)
Startup items
/Library/StartupItems/HWNetMgr/HWNetCfg
/Library/StartupItems/HWNetMgr/HWNetMgr
/Library/StartupItems/HWNetMgr/StartupParameters.plist
/Library/StartupItems/HWPortDetect/HWPortCfg
/Library/StartupItems/HWPortDetect/HWPortDetect
/Library/StartupItems/HWPortDetect/StartupParameters.plist
Bundles
/System/Library/CoreServices/SecurityAgentPlugins/HomeDirMechanism.bundle
(com.apple.SecurityAgentPlugin.HomeDirMechanism)
/System/Library/CoreServices/SecurityAgentPlugins/KerberosAgent.bundle
(com.apple.KerberosAgent)
/System/Library/CoreServices/SecurityAgentPlugins/loginwindow.bundle
(com.apple.securityAgentPlugins.loginwindowUI)
/System/Library/CoreServices/SecurityAgentPlugins/MCXMechanism.bundle
(com.apple.securityAgentPlugin.MCXMechanism)
/System/Library/CoreServices/SecurityAgentPlugins/PKINITMechanism.bundle
(com.apple.PKINITMechanism)
/System/Library/CoreServices/SecurityAgentPlugins/RestartAuthorization.bundle
(com.apple.securityAgentPlugin.RestartAuthorization)
/System/Library/Extensions/AMDRadeonVADriver.bundle
(com.apple. AMDRadeonVADriver)
/System/Library/Extensions/AMDRadeonX3000.kext
(com.apple.AMDRadeonX3000)
/System/Library/Extensions/AMDRadeonX3000GLDriver.bundle
(com.apple.AMDRadeonX3000GLDriver)
/System/Library/Extensions/AMDRadeonX4000.kext
(com.apple.AMDRadeonX4000)
/System/Library/Extensions/AMDRadeonX4000GLDriver.bundle
(com.apple.AMDRadeonX4000GLDriver)
/System/Library/Extensions/AppleIntelHD3000Graphics.kext
(com.apple.driver.AppleIntelHD3000Graphics)
/System/Library/Extensions/AppleIntelHD3000GraphicsGA.plugin
(com.apple.driver.AppleIntelHD3000GraphicsGA)
/System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle
(com.apple.driver.AppleIntelHD3000GraphicsGLDriver)
/System/Library/Extensions/AppleIntelHD3000GraphicsVADriver.bundle
(com.apple.AppleIntelHD3000GraphicsVADriver)
/System/Library/Extensions/AppleIntelHD4000Graphics.kext
(com.apple.driver.AppleIntelHD4000Graphics)
/System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle
(com.apple.driver.AppleIntelHD4000GraphicsGLDriver)
/System/Library/Extensions/AppleIntelHD4000GraphicsVADriver.bundle
(com.apple.AppleIntelHD4000GraphicsVADriver)
/System/Library/Extensions/AppleIntelHD5000Graphics.kext
(com.apple.driver.AppleIntelHD5000Graphics)
/System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle
(com.apple.driver.AppleIntelHD5000GraphicsGLDriver)
/System/Library/Extensions/AppleIntelHD5000GraphicsVADriver.bundle
(com.apple.AppleIntelHD5000GraphicsVADriver)
/System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle
(com.apple.driver.AppleIntelHDGraphicsGLDriver)
/System/Library/Extensions/AppleIntelHSWVA.bundle
(com.apple.AppleIntelHSWFBVA)
/System/Library/Extensions/AppleIntelIVBVA.bundle
(com.apple.AppleIntelIVBFBVA)
/System/Library/Extensions/AppleIntelMCEReporter.kext
(com.apple.driver.AppleIntelMCEReporter)
/System/Library/Extensions/ATIRadeonX2000.kext
(com.apple.ATIRadeonX2000)
/System/Library/Extensions/ATIRadeonX2000GA.plugin
(com.apple.ATIRadeonX2000GA)
/System/Library/Extensions/ATIRadeonX2000GLDriver.bundle
(com.apple.ATIRadeonX2000GLDriver)
/System/Library/Extensions/ATIRadeonX2000VADriver.bundle
(com.apple.ATIRadeonX2000VADriver)
/System/Library/Extensions/ElmediaPlayer.kext
(com.eltima.ElmediaPlayer.kext)
/System/Library/Extensions/EPSONUSBPrintClass.kext
(com.epson.print.kext.USBPrintClass)
/System/Library/Extensions/GeForce.kext
(com.apple.GeForce)
/System/Library/Extensions/GeForceGA.plugin
(com.apple.GeForceGA)
/System/Library/Extensions/GeForceGLDriver.bundle
(com.apple.GeForceGLDriver)
/System/Library/Extensions/GeForceTesla.kext
(com.apple.GeForceTesla)
/System/Library/Extensions/GeForceTeslaGLDriver.bundle
(com.apple.GeForceTeslaGLDriver)
/System/Library/Extensions/GeForceTeslaVADriver.bundle
(com.apple.GeForceTeslaVADriver)
/System/Library/Extensions/GeForceVADriver.bundle
(com.apple.GeForceVADriver)
/System/Library/Extensions/hp_designjet_series.kext
(com.hp.print.hpio.Designjet.kext)
/System/Library/Extensions/hp_Deskjet_io_enabler.kext
(com.hp.print.hpio.Deskjet.kext)
/System/Library/Extensions/hp_fax_io.kext
(com.hp.kext.hp-fax-io)
/System/Library/Extensions/hp_Inkjet1_io_enabler.kext
(com.hp.print.hpio.Inkjet1.kext)
/System/Library/Extensions/hp_Inkjet2_io_enabler.kext
(com.hp.print.hpio.Inkjet2.kext)
/System/Library/Extensions/hp_Inkjet3_io_enabler.kext
(com.hp.print.hpio.Inkjet3.kext)
/System/Library/Extensions/hp_Inkjet4_io_enabler.kext
(com.hp.print.hpio.Inkjet4.kext)
/System/Library/Extensions/hp_Inkjet5_io_enabler.kext
(com.hp.print.hpio.Inkjet5.kext)
/System/Library/Extensions/hp_Inkjet7_io_enabler.kext
(com.hp.print.hpio.inkjet7.kext)
/System/Library/Extensions/hp_Inkjet8_io_enabler.kext
(com.hp.print.hpio.inkjet8.kext)
/System/Library/Extensions/hp_Inkjet9_io_enabler.kext
(com.hp.print.hpio.Inkjet9.kext)
/System/Library/Extensions/hp_Inkjet_io_enabler.kext
(com.hp.print.hpio.Inkjet.kext)
/System/Library/Extensions/hp_io_printerclassdriver_enabler.kext
(com.hp.hpio.hp-io-printerclassdriver-enabler)
/System/Library/Extensions/hp_Laserjet_io_enabler.kext
(com.hp.print.hpio.Laserjet.kext)
/System/Library/Extensions/hp_Officejet_io_enabler.kext
(com.hp.print.hpio.Officejet.kext)
/System/Library/Extensions/hp_Photosmart_io_enabler.kext
(com.hp.print.hpio.Photosmart.kext)
/System/Library/Extensions/hp_PhotosmartPro_io_enabler.kext
(com.hp.print.hpio.PhotosmartPro.kext)
/System/Library/Extensions/hp_psa640_io_enabler.kext
(com.hp.hpio.hp_psa640_io_enabler)
/System/Library/Extensions/hp_qc_io_enabler.kext
(com.hp.hpio.hp_psa530_630_io_enabler)
/System/Library/Extensions/HuaweiDataCardDriver.kext
(com.huawei.driver.HuaweiDataCardDriver)
/System/Library/Extensions/RIMBBUSB.kext
(com.rim.driver.BlackBerryUSBDriverInt)
/System/Library/Extensions/RIMBBVSP.kext
(com.rim.driver.BlackBerryUSBDriverVSP)
/System/Library/Extensions/ssuddrv.kext
(com.devguru.driver.SamsungComposite)
/System/Library/Extensions/USBExpressCardCantWake_Huawei.kext
(com.apple.dts.driver.USBExpressCardCantWake)
/System/Library/Extensions/ZTEUSBCDCACMData.kext
(com.ZTE.driver.ZTEUSBCDCACMData)
/System/Library/Extensions/ZTEUSBMassStorageFilter.kext
(com.ZTE.driver.ZTEUSBMassStorageFilter)
/Library/Audio/Plug-Ins/HAL/AirPlay.driver
(com.apple.audio.AirTunesHALPlugin)
/Library/Audio/Plug-Ins/HAL/AppleAVBAudio.driver
(com.apple.audio.AppleAVBAudio)
/Library/Audio/Plug-Ins/HAL/BluetoothAudioPlugIn.driver
(com.apple.audio.BluetoothAudioPlugIn)
/Library/Audio/Plug-Ins/HAL/iSightAudio.driver
(com.apple.iSightAudio)
/Library/Internet Plug-Ins/Default Browser.plugin
(com.apple.DefaultBrowser.PlugIn)
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
(com.Google.GoogleEarthPlugin.plugin)
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
(com.google.googletalkbrowserplugin)
/Library/Internet Plug-Ins/iPhotoPhotocast.plugin
(com.apple.plugin.iPhotoPhotocast)
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
(com.apple.java.JavaAppletPlugin)
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
(com.google.o1dbrowserplugin)
/Library/Internet Plug-Ins/Quartz Composer.webplugin
(com.apple.QuartzComposer.webplugin)
/Library/Internet Plug-Ins/QuickTime Plugin.plugin
(com.apple.QuickTime Plugin.plugin)
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
(com.microsoft.sharepoint.browserplugin)
/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
(com.microsoft.sharepoint.webkitplugin)
/Library/Internet Plug-Ins/Silverlight.plugin
(com.microsoft.SilverlightPlugin)
/Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle
(com.apple.QuartzComposer.iTunesPlugIn)
/Library/QuickTime/AppleMPEG2Codec.component
(com.apple.AppleMPEG2Codec)
/Library/QuickTime/CanonMJPEGAVI.component
(jp.co.canon.MJPEGAVIExporter)
/Library/QuickTime/CanonMJPEGAVIDec.component
(jp.co.canon.CanonMJPEGAVIDec)
/Library/QuickTime/CanonText.component
(jp.co.canon.Text)
/Library/Spotlight/iBooksAuthor.mdimporter
(com.apple.MDImporter.iBooksAuthor)
/Library/Spotlight/iWork.mdimporter
(com.apple.MDImporter.iWork)
/Library/Spotlight/Microsoft Office.mdimporter
(com.microsoft.MDImporter.Office)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
Library/Audio/Plug-Ins/Components/A52Codec.component
(com.shepmater.A52Codec)
Library/Internet Plug-Ins/WebEx64.plugin
(com.cisco_webex.plugin.gpc64)
Library/PreferencePanes/MusicManager.prefPane
(com.google.musicmanager.pref)
Library/PreferencePanes/Perian.prefPane
(org.perian.PerianPane)
Library/QuickTime/AC3MovieImport.component
(com.cod3r.ac3movieimport)
Library/QuickTime/Perian.component
(org.perian.Perian)
dylibs
/usr/lib/bkLib.dylib
/usr/lib/dtrace/libdtrace_dyld.dylib
/usr/lib/lib6200Lib.dylib
/usr/lib/lib6246Lib.dylib
/usr/lib/lib6270Lib.dylib
/usr/lib/lib7225lib.dylib
/usr/lib/lib8200Alib.dylib
/usr/lib/lib8200lib.dylib
/usr/lib/lib8220lib.dylib
/usr/lib/libAgent.dylib
/usr/lib/libcurl.zte.dylib
/usr/lib/libgmalloc.B.dylib
/usr/lib/libIceraDownloadLib.dylib
/usr/lib/libmd5.dylib
/usr/lib/libruby.2.0.0.dylib
/usr/lib/libTinyXml.dylib
/usr/lib/libXplugin.1.dylib
Global login items
/Library/Application Support/BlackBerry/BlackBerry Device Manager.app
Font issues: 41
DNS: 200.49.130.40 (static)
User login items
/Applications/iTunes.app/Contents/Resources/iTunesHelper.app
/Applications/Evernote.app/Contents/Resources/EvernoteHelper.app
/Applications/Dropbox.app
~/Library/PreferencePanes/MusicManager.prefPane/Contents/Resources/MusicManager Helper.app
/Applications/Google Chrome.app
/users/marceloroggio/Library/Application Support/.FUS/fuspredownloader.app
Restricted files: 36
Safari extensions -
My ipod has lines on the screen, how can i fix this? what does it mean?
please help me. my ipod has lines as the screen, instead of a solid picture. what should i do?
thank youIf a reset or restore of the device does not resolve the issue, your iPod likely needs servicing as the LCD screen may be damaged.
B-rock -
My macbook pro has been running slow for quite some time
Hello, my MacBook Pro has been running slow for quite some time now and it's frustrating. I hope you'll be able to help me. I've read this thread and figured out I should open a new one, so here it is.
I've already downloaded Etrechech and ran it and this is what I got:
EtreCheck version: 2.0.6 (91)
Report generated 22 Oct 2014 08:21:16 GMT+2
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.4 (13E28) - Uptime: 1:19:18
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (312.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[invalid?] com.genieo.engine.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.barebones.authd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Dropbox Application (/Applications/Dropbox.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.4.2.18903 Support
Unity Web Player: Version: UnityPlayer version 4.0.1f1 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.3 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Silverlight: Version: 4.1.10329.0 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.3 Support
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 Support
ViewRightWebPlayer: Version: 3.3.0.0 Support
proXSignXML: Version: 1.2.21 - SDK 10.5 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 Support
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Spelling Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 187.22 GB
Destinations:
VERBATIM HD [Local]
Total size: 999.86 GB
Total number of backups: 0
Oldest backup: 2012-10-07 19:12:45 +0000
Last backup: 2012-10-07 19:12:45 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 187.22 GB X 3)
Top Processes by CPU: ℹ️
14% Safari
12% WindowServer
4% coreaudiod
3% com.apple.WebKit.Networking
2% hidd
Top Processes by Memory: ℹ️
220 MB Safari
43 MB WindowServer
26 MB mds
26 MB com.apple.WebKit.Networking
26 MB Microsoft Word
Virtual Memory Information: ℹ️
21 MB Free RAM
1.01 GB Active RAM
992 MB Inactive RAM
1.00 GB Wired RAM
1.14 GB Page-ins
49 MB Page-outs
I hope you'll be able to help me.Right, sorry. I'm new at this stuff and I got confused. Here's the list:
EtreCheck version: 2.0.6 (91)
Report generated 22 Oct 2014 15:43:33 GMT+2
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 2:39:48
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (310.28 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.barebones.authd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.4.2.18903 Support
Unity Web Player: Version: UnityPlayer version 4.0.1f1 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.3 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Silverlight: Version: 4.1.10329.0 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.3 Support
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 Support
ViewRightWebPlayer: Version: 3.3.0.0 Support
proXSignXML: Version: 1.2.21 - SDK 10.5 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 Support
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Spelling Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 188.97 GB
Destinations:
VERBATIM HD [Local]
Total size: 999.86 GB
Total number of backups: 2
Oldest backup: 2012-10-07 19:12:45 +0000
Last backup: 2012-10-07 19:12:45 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 188.97 GB X 3)
Top Processes by CPU: ℹ️
5% Safari
4% coreaudiod
3% WindowServer
1% hidd
0% Microsoft Word
Top Processes by Memory: ℹ️
193 MB Safari
26 MB WindowServer
26 MB Skype
21 MB PluginProcess
21 MB mds
Virtual Memory Information: ℹ️
32 MB Free RAM
852 MB Active RAM
828 MB Inactive RAM
1.02 GB Wired RAM
2.15 GB Page-ins
95 MB Page-outs -
My Macbook Pro has become slow and sometimes it hangs. How can I make it work fast and normal.
My Macbook Pro has become very slow and it sometimes hangs. How can I make it work faster and normal? I used Etrecheck and got the report below;
EtreCheck version: 1.9.12 (48)
Report generated June 16, 2014 at 18:05:25 GMT+1
Hardware Information:
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1280 x 800
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 1:50:52
Disk Information:
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Machintosh HD (disk0s2) / [Startup]: 499.25 GB (465.33 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Login Items:
iTunesHelper
Dr.Web Light
Dropbox
Internet Plug-ins:
SharePointBrowserPlugin: Version: 14.0.0 Support
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
iGetter Extension: Version: 2.9.2
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
iGetter Plugin: Version: 2.9.2 Support
iGetterScriptablePlugin: Version: 2.9.2 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
4% Dropbox
3% WindowServer
0% fontd
0% Microsoft Word
0% Microsoft Excel
Top Processes by Memory:
242 MB drwebd
176 MB Dropbox
147 MB Dr.Web Light
86 MB WindowServer
82 MB App Store
Virtual Memory Information:
43 MB Free RAM
1.68 GB Active RAM
1.65 GB Inactive RAM
641 MB Wired RAM
421 MB Page-ins
0 B Page-outsMeli070,
uninstall Dr.Web Light. -
I am not sure when this issue started, but my iPod Classic has lines at the top righthand corner of the screen. They show up on every screen now. The iPod is working, but I don't know if this is a sign of bad things to come. I have dropped the iPod a few times, but not regularly. I also wasn't sure if this means that it is time to update my iTunes software. I am going to try updating the software tonight to see if that fixes the problem. I have tried resetting the iPod, but it doesn't make the lines go away. I am just curious to see if anyone else has had this issue. I have attached pictures because it is probably hard to diagnose my issue without seeing it.
It is not a software issue, since you have reset it and update the firmware.
LCD screen do konk out due to high temperature, or when the pixels are static and burn the screen, like the 2 lines, that's the reason we have screen savers or the screen power down, when not in used. Some users do have screen ON all the time when connecting to iPod Docking stations.
Other defects are due to poor SMT, when the display chip is mounted on the iPod motherboard., normally a band of vertical or horizontal white lines across the screen, these appear within 1 year, and Apple do replace the whole iPod.
You can get LCD screen replaced at Apple, if it is still under warranty or get a 3rd party vendor near your area if you want it done cheaper.
Have a nice day. -
my i-pod nano 3rd generation dislpay has lines and black blobs what do i do?, my i-pod nano 3rd generation dislpay has lines and black blobs what do i do?
Work through the usual 5 R's of troubleshooting to rule out the possibilty of a software glitch/issue or data corruption.
http://www.apple.com/support/ipod/five_rs/
If none of them take care of it, it's more than likely a hardware problem with the Nano's LCD display in which case you'll need to either take or send your iPod in for repair either through Apple or a third party service.
B-rock -
My ipod has lines all over the screen and would there be any way to get that fixed?
My I pod touch has lines all over the screen and I was wondering if there would be any way to get that fixed?
Try the standard fixes to rule out a hardware problem:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.
If stil problem you very likely have a hardware problem.
Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
A third-party place may be less expensive. Here is one.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
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