Macbook not loading past white screen. DU not finding HDD, works externaly

Hello,
My Macbook stopped working recently, it crashed, so I held down power button for it to turn on again.
I did this the next morning and it just would not load past the white screen, I tried turning off and on again with no joy.
I had the circle with a line through it at one point. I tried safe mode and reseting whist holding cmd S, then option cmd P R.
I loaded with the disk in and Disk utility could not find the disk.
I plugged the HDD into a USB adapter and the HDD works fine, I am using it to write this.
What would stop the mac from loading the HDD and cause Disk utility to not find the disk?
Macbook Pro 13.3" 2009. I recently put in 8GB RAM to replace the 4GB. Using Lion since it came out.
Any help guys?
Sorry if this problem has been posted else where already.

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Similar Messages

  • Macbook not loading past white screen with logo and spinnning wheel?

    ok, so basically i have a macbook 10.6.4 Snow Lepoard that is making me want to literally bash its brains out but, unfortunatly i cant because it is owened by the school...
    As mentioned in previous posts, my school It dept are incredibly slow and their idea of fixing something is to wipe everthing and reinstall all the programs once again. if that dosent work their other way of fixing something is to send it off to apple. for obveous reasons i want to avoid that.
    it ONLY started today, (last night i was happily doing last minuite homework) when its was lagging so much that i did the inevitable, i quit tetris and restarted my computer...
    This led to me sitting infront of a white screen and a spinning wheel for the whole lesson. The next lesson i got fed up with waiting and restarted. nothing. I have also notied that my macbook seems to heat up REALLY FAST toward the bottom of the screen (where is says macbook).
    Any suggestions?
    Thanks in advance,
    Favvi

    well i went to hand it in today but the fails that we call 'the qualified IT deptarment' (even though they are only two), decided to take the day off. they were supposed to be there recess and lunch but the room was pitch black.
    When you say that "you do not need admin rights to perform the different solution", i actually am the admin of the laptop but there is another hidden admin so that they can change any settings in the computer without our passwords.
    i have previously tried that whole command letter thing for various other things such as safe mode and starting from the disk and have had no sucess. i dont know if my timing is off or something but it never works. however, i have been able to retrive a disk from the disk drive by pressing the mouse button when it turns on.
    this is an exerpt from a previous post:
    favvi wrote:
    so im really starting to get annoyed now. I have tried that single user mode start up thing (command + s) after the chime, before the chime, hold it down for a second, hold it down forever BUT IT ALWAYS JUST GOES INTO MY LOGIN SCREEN!!! i cant seem to get around this. I cant get into the 'utilities' from my install disk because it asks for an admin name and password. i am literally tearing my hair out…
    Barney-15E:
    That doesn't make any sense. When it boots to the install disk, there is no user to authenticate.
    Does it have an Open Firmware password set?
    i assumed that this was set. but to be honest i have no freaking idea.
    also i was talking to a friend today and she said that she had the same issue and they had to replace the battery. although i have no idead on how the battery could be affecting this?

  • Re: PC will not load past splash screen.

    Re: PC will not load past splash screen.Pavillion p7-1235, win 7 home. Cannot get to bios, or safe mode.
    loaded Linux Mint on a new hard drive. went back to win 7 and problem started. thanks for any help

    Hi snakeman:
    I regret that you are still having issues. I am sending links to documents that I hope will assist you Windows 7 Does Not Start click here ,Troubleshooting System Recovery Problems (Windows 7) click here. and Testing for Hardware Problems Using Hardware Diagnostic Tools (Windows 7)  click here.
    I hope you find these useful.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • My macbook wont load passed white screen

    My macbook wont load passed white screen

    reading this, your hdd has unfortunately died. have you backed your system up? if you have it is not as bad as it seems.
    you will have to buy a new drive and simply restore to that drive from the backup.

  • Macbook won't load past white screen, tried everything.

    Hi all,
    I've tried everything I've come across to get my Macbook running again. Tried booting into safe mode, didnt work, tried fixing using fsck in single-user mode, fsck said it worked but still wouldn't boot! Even tried verbose mode but came across disk0s2 I/O error.
    Can anyone help me out, it loads up to the white screen with the grey apple logo and the loading wheel goes round and round but goes no where.
    Working on Mac OS X but forget exactly which one.

    Hi, I had a similar problem a couple of years ago, the problem ended up being my hard drive had crashed on my macbook. You should take it to your nearest Genius Bar, they will check and see if thats the problem for free, fixing however if it is that can get expensive, of course thats according to a very poor college student, It was about 220 or so. but if you do find out its the HDD you could always just go buy one and instal it yourself, I hear it not that hard to do acutally. Good luck!

  • HP Pavilion Slimline s3707c does not load past hp screen

    loads to hp screen, gives the following choices:
    <F10=setup>                          <F11=System Recovery
    <Esc=Boot Menu>                 <F9=Diagnostics>
    if i choose setup or boot menu it tries to load but does not. the other two do not give me a message.
    i tried to load bios screen by using every "f" key, one at a time, each on their own. i even tried del and esc. none loaded bios, just brought me to the hp screen where it never loads.
    i made a copy of windows vista recovery disc and tried to boot from it. same issues as before, nothing loads. i opened the case and the processor cooler was very hot to the touch. i used a box fan to see if i could keep it cool but nothing worked. im guessing the processor shifted or is just getting to hot? perhaps i need a new fan?
    some things i tried:
    ubuntu 10.10 install cd does not read.
    windows xp w/sp2 install cd does not read.
    vista recovery cd does not read.
    so cd's dont read lol
    shut off for couple hours to cool off processor and used a box fan to give more cool air through the heat sync. same problem as before.
    any ideas? i was told to check the ram one at a time but i dont have the time to pull the heat sync off, then the disc drive to unplug one ram stick.

    I had this exact problem after moving my mother-in-law's computer to a new location.
    Computer wouldn't get past start up screen. After opening the computer, checking all connectors, etc., I finally bought recovery discs, installed a new hard drive, and............ nothing. Still wouldn't get past start up screen.
    THEN I FOUND THE PROBLEM.
    On the front of the computer, there is a connector with two USB inputs separated by a chrome strip. In transit, the center strip had been dislocated, and was shorting out one of the USB jacks.
    When I realigned the strip so the USB jacks so weren't shorted, the PC started normally. I put the original Hard drive back in, and everything was back to normal.

  • Window7 64-bit not loading past sunray screen

    i have a hp pavilion p6-2112b that has stopped fully loadind windows. i get the hp hand then a bar that tells me its loading files(that never happened before today) to the starting windows screen. after all that i go to a "sunray" screen that quickly flashes two bios windows and then nothing. no menu, no icons, nada. right now i have managed to get it to run a "startup repair" but it seems to be taking to long. it says this may take several minutes but its been hanging in an Attempting repairs state for about an hour and a half. any suggestions? could use some help

    Hello Beth6871,
    Your computer will not load windows.
    Do a hard reset.
    Turn the computer off.
    Remove the power cable and the battery.
    Hold down the power button for 15 sec while booth power sources are removed.
    This should reset the hardware in the computer.
    As you power it back on tap the F2 key. This will load hardware diagnostics.
    Run the startup test.
    This will test all the hardware in the system and detect any problems.
    Let me know how everything goes
    Have a good day.

  • Help! Won't load past white screen!!

    I need help please! My curve won't load past the white loading blackberry screen. I downloaded an app from the app store and it crashed my phone.  I called my carriers tech support but they are backed up and it might be a days before they can get back to me.

    Jenn, If your BlackBerry stays powered off with a white or black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
    1) Make sure you have Blackberry Desktop Manager installed.
    http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Just don't disconnect anything and let the lengthy process finish completely.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
    http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I have a 2010 macbook pro which will not load past white loading screen.  What can I do?

    Hi
    Can anyone advise what to do?
    The laptop has not been dropped but before this happened the internet wouldnt work on it?  It has been faultless til today.

    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • My Macbook will not load past grey screen with progress bar?

    When I start up my computer the grey screen with the Apple and spinning wheel appear, then underneath a progress bar. once the progress bar is full it shuts down? Help!

    Welcome to the Apple Support Communities
    That bar appears when OS X checks your hard drive, and it's not a good sign that your Mac turns off, because the hard drive is damaged.
    Unfortunately, the only thing you can do is to take the Mac to an Apple Store or AASP to get the hard drive repaired. If you didn't make a backup, try DiskWarrior to recover data, and buy an external disk to make backups. All hard drives fail, but we don't know when they are going to fail

  • Dell 1750 Windows 7 Will Not Load Past Splash Screen.

    I have a dell 1750 laptop that I just replaced the hard drive with a new exact same hard drive that was in there I went to reinstall windows from the recovery disk and it never gets past the 7 logo I never even get to the option of installing the OS. I
    tried a Vista Disk does the same thing. I tried an XP disk and does the same thing. I did a bios update and put the hard drive in compatibility mode same issue on all 3 Operating Systems. I ran the dell diagnostic that come with the computer and everything
    tests fine. I tried to load all 3 OS off a jump drive and same issue. I ran hardware diagnostics off the Ultimate Boot Disk all hardware comes back fine. Can someone please help me with this? Thanks. 
    lipanitech | http://www.allamericancomputerrepair.com | A+,Network+,Linux+,Security+,MCTS,HP Pro

    Hi,
    For your situation, I would like to confirm the following questions:
    In my understanding, you replace the hard drive, so you must perform the clean install, right?
    Do you have chance to format the disk?
    You may need double check if you set the CD boot as the first priority in boot sequence.
    If you have any feedback on our support, please click
    here
    Alex Zhao
    TechNet Community Support

  • Premiere Pro not loading after splash screen, can't find fix on forums.

    Fresh install, doesn't matter what I do to this machine, memcheck came out ok. I click on Premiere Pro CS3 icon loads splash screen, then kicks out an error code.
    EventType : BEX P1 : P2 : 0.0.0.0 P3 : 00000000 P4 : unknown
    P5 : 0.0.0.0 P6 : 00000000 P7 : 00000000 P8 : c0000409
    P9 : 00000000
    I have a fresh install of window XP home edition service pack 3, 3 gigs of ram, Ati x1200 on board memory, (also have a nvidia 8800gt that I thought was the problem...it's not.) Most up to date drivers. Running two sata hard drives both 250 western digitals.
    system information
    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name DESK
    System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
    System Model MS-7327
    System Type X86-based PC
    Processor x86 Family 15 Model 107 Stepping 2 AuthenticAMD ~2494 Mhz
    BIOS Version/Date American Megatrends Inc. V1.6, 2/28/2008
    SMBIOS Version 2.5
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume2
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name DESK\Auggie
    Time Zone Central Standard Time
    Total Physical Memory 3,072.00 MB
    Available Physical Memory 1.28 GB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 3.85 GB

    ok, one more time. I have a problem with Premiere Pro CS3 Crashing after the splash screen. It loads everything right on the splash screen, but when it goes to loading the work areas, it goes white and comes up with the error code of :EventType : BEX P1 : P2 : 0.0.0.0 P3 : 00000000 P4 : unknown
    P5 : 0.0.0.0 P6 : 00000000 P7 : 00000000 P8 : c0000409
    P9 : 00000000
    What ever that is.
    I have an amd 4800+ Dual Core and 3 gigs of ram. An Nvidia 8800gt with latest drivers installed for all of it. Running windows XP home sp 3 build 2600 More information on my system below.
    I've re-installed 3 times, and even tried a clean install of vista. I've done the hold shift while loading and get the same issue no matter what. I've Deleted the premiere folder in local settings.
    I've done all the steps at http://premierepro.wikia.com/wiki/Troubleshooting
    a screen capture from process explorer and cpu fan can be found here http://www.theslam.net/images/desktop.jpg
    DXdiag file can be found at
    http://www.theslam.net/images/DxDiag.txt
    hopefully this helps.
    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name DESK
    System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
    System Model MS-7327
    System Type X86-based PC
    Processor x86 Family 15 Model 107 Stepping 2 AuthenticAMD ~2494 Mhz
    BIOS Version/Date American Megatrends Inc. V1.6, 2/28/2008
    SMBIOS Version 2.5
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume2
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name DESK\Auggie
    Time Zone Central Standard Time
    Total Physical Memory 3,072.00 MB
    Available Physical Memory 2.36 GB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 5.84 GB
    Page File C:\pagefile.sys
    Name NVIDIA GeForce 8800 GT
    PNP Device ID PCI\VEN_10DE&DEV_0611&SUBSYS_06DC19F1&REV_A2\4&3B252A0E&0&0010
    Adapter Type GeForce 8800 GT, NVIDIA compatible
    Adapter Description NVIDIA GeForce 8800 GT
    Adapter RAM 512.00 MB (536,870,912 bytes)
    Installed Drivers nv4_disp.dll
    Driver Version 6.14.11.8122
    INF File oem2.inf (nv4_G9x section)
    Color Planes 1
    Color Table Entries 4294967296
    Resolution 1440 x 900 x 75 hertz
    Bits/Pixel 32
    Memory Address 0xFD000000-0xFDFFFFFF
    Memory Address 0xC0000000-0xDFFFFFFF
    Memory Address 0xFA000000-0xFEAFFFFF
    I/O Port 0x0000D800-0x0000D87F
    IRQ Channel IRQ 18
    I/O Port 0x000003B0-0x000003BB
    I/O Port 0x000003C0-0x000003DF
    Memory Address 0xA0000-0xBFFFF
    Driver c:\windows\system32\drivers\nv4_mini.sys (6.14.11.8122, 6.01 MB (6,301,248 bytes), 12/26/2007 4:35 PM)

  • My MacBook pro will not load past the grey screen with the spinning wheel. What do I do?

    My MacBook will not load past the grey screen with the spinning wheel of death. Anyone have any solutions?

    Invoke Safe Mode by holding down the shift Key as you restart. This will do a Disk Utility "Repair Disk" as it starts up (so it takes a few minutes longer) and then load with minimal extensions loaded, and request your login username and password, even if you normally do not use them to log in.
    Safe Mode runs the screen using simple, unaccelerated commands. Most things are available in Safe Mode, but things that rely on extensions will not be.
    Acomputer that works in Safe Mode, but fails again after you restart, often implicates your extensions and add-ons.

  • Windows XP, will not load past blue error screen

    Hi, been wondering for a while if anyone can help me...
    My xp system will not load past the blue error screen which appears after the computer has shut down suddenly or improperly.
    Regardless of what actions you choose to take (safe mode, most recent settings...etc) the system simply goes past the blue screen, onto the windows logo loading page, where the loading bar moves for around 10 seconds, before returning back to the blue loading page.
    So far I have tried leaving the computer for as long as a month unused whilst I was abroad, removing the battery for various amounts of time, and leaving the computer running for as long as a day.
    In the absence of a recovery disk, I have no idea how to get it back to form, and would welcome any hints or suggests, bearing in mind I am no computing genius (If you had'nt guessed). Preferably, without loosing my irreplacable pictures and videos stored on the hard drive, however that is only preferably,
    Thanks, Jay

    Hi Jay,
    i know what it's like to not able to boot even into safe mode command prompt.
    In your case I would do either of below:
    Download a bootable CD ISO called "HDD Regenerator" or [Hiren's BootCD|www.hiren.info/pages/bootcd] which includes many other great tools. Burn the ISO image onto CDR.
    1. Use the HDD Regenerator to boot the PC and use it to scan the whole HardDrive from 0, it will scan and fix all the bad sectors which may cause Windows failing to boot as systems files are corrupted. You will be suprise how great this tool can fix bad sector HDs.
    2. If above does not work, the the Hiren's BootCD to boot the PC, navigate to Symantec Norton Ghost or Acronis True Image to Clone you hard drive, you can use USB external harddrives.
    Then you can rebuild the PC with second partition large enough to store the HardDisk-IMAGE, use Ghost Explorer/etc to restore your personal files.
    I have been dealing with lots of this issues as well. Let me know if you need more help.
    Good luck!
    Patrick

  • Satellite L500 will not load past the 'welcome' screen

    Hi,
    My Toshiba Satellite L500 laptop will not load past the 'welcome' screen. The cursor thing just keeps going around and around but won't go to my desktop.
    Last night it went into some temporary profile and it had a message saying 'your other profile cannot load at this time please try again later'
    Any help would be greatly appreciated.
    Thanks,
    Kara

    The error message is not known to me and also searching in google didnt get any hints.
    Possibly your Windows OS is muddled up.
    Did you try to boot Win 7 in safe mode?
    Try this. Restart your notebook, tap the F8 key.
    In advanced boot options choose the option called Safe Mode.
    If the notebook does not allow booting in Safe Mode, try the option Last Good Known Configuration.
    If this didnt help, try Repair my Computer. Here you can choose between different settings.
    The one which could solve this is HDD recovery which helps you to set the notebook to factory settings. But this means also that your HDD would be formatted!
    So be aware of this!

Maybe you are looking for