Macbook not shutting down

It seems that whenever I try to shut down my macbook there’s always a program that doesn’t quit and stops the computer from shutting down. Right now safari is keeping my mac from shutting down, and force quit does not seem to help. The menu bar and icons on the desktop disappear but dock stays there and then i get an error message. Any fixes??
Thanks all
edit:
Safari is quitting now. however now it is the finder that is preventing my macbook from shutting down. The icons and menu bar still disappear and the blue status light under the finder icon disappears but the macbook just sits there until the error message pops up saying that the finder could not quit. Relaunching the finder in force quit doesn’t seem to be working either.

Exactly the same thing happened to me! I tried to shut down and it just did nothing. Tried to shut down again, and got the message that shutdown had timed out because Safari was still running, and it suggested I shut down Safari first. I had just shut it down using the "x" in the upper left, but I figured sometimes that doesn't work. But the taskbar didn't indicate that Safari was on, so I tried the force quit menu selection, and it didn't list Safari.
Tried to shut down again and this time all the desktop icons and Finder went away, but the background pattern was still there. So I launched Finder again from the taskbar, and the fan started whirring like crazy. Went through this procedure a couple of times, and finally just shut it off with the shutdown switch.
I just had the topcase replaced because the keyboard had shorted out for some reason, and that apparently shorted the shutdown/start button so that the system would just shutdown for no reason. Now I've got the opposite problem! I'm hoping this time it's just a software issue.
By the way, due to the MacBook problems I bought a Windows system and am responding to this thread on that new computer. I really like Leopard most of the time, but am getting a little sick of this sort of thing.
Message was edited by: Freewheeling

Similar Messages

  • Can not shut down late 2011 MacBook Pro and turn it back on again without the hard drive disappearing?

    Ok, I have searched for months for an answer to this question to no avail, probably because no one has experienced it before. I am hoping however that you guys can help me figure this one out cause it is driving me nuts! Also, I am not entirely sure what section of the support I should put this under so if I stick it in the wrong place, I apologize.
    Right now my problem is very simple. When I turn off my laptop, and then try to turn it back on, my internal hard drive disappears... and I get the blinking folder with a question mark on it. I have figured out something interesting however. I have an install disk with Ubuntu Linux on it. If I boot into that first, then RESTART the laptop, not shut down and turn back on, it reads the internal hard drive just fine and I can boot as if there is nothing wrong.
    Second part to the problem... If I allow the laptop in either OSX or Windows to go to sleep (aka shut off the hard drive but the computer remains on), when I attempt to wake it up, I am greeted with the usual log in screen of whichever OS I am in, but is frozen and after a few seconds goes black and restarts the computer to find that... Surprise! The hard drive is gone
    I have tried every trick in the book that I can think of, but can not seem to come up with a solution to the problem... I know when the problem happened and if anyone thinks that that will help them figure this out I will type everything I did up till, including the crash that caused this, and my attempted fixes, but I have class right now so only if you guys want it I will type all that out.
    What I am currently running is:
    2011 MacBook Pro 13in screen
    4Gb of Ram
    1TB internal Hard Drive
    OSX 10.11.whatever the newest update is... just updated the other day again.
    Windows 8.1 on BootCamp 5 (yea I know its not supposed to work but it does) again, fully updated
    Ubuntu 13.10 (I think? Doesn't really matter, its just an install disk I use to boot the computer)
    If there is anything else that you guys need me to provide, I can, just simply ask. I can provide as much info as is necessary.

    Sorry it took me so long to write back, But unfortunately this didn't help my issue.
    My uncle and I did a lot of tests on this computer and have narrowed down the location of the problem a little bit.
    We tried to first reset the SMC and the NVRAM as suggested, but the only thing that did was make the fans run on full tilt for the first session after restarting it for some reason. After that we tried re installing OSX over the OSX that was already on the system (not removing any of the files). This also didn't do anything but make refit stop working. Then we moved onto the next task at hand by removing the hard drive entirely and booting it as an external drive from one of the USB ports... as long as you booted it with the options key held down, it worked perfectly fine. Then we put an alternative hard drive into the computer and installed OSX on that. This time there was no trouble booting anything up. Everything seemed to work flawlessly. So we made a backup of my original drive (OSX, Windows, and all) onto an external hard drive and tested booting to it via USB. That again worked perfectly fine and booted right up with no problems. So after that we formatted the original hard drive and reinstated OSX. We then proceeded to transfer all the old files from the backup onto this new installation and LOW AND BEHOLD..... we were back to square one with it refusing to recognize the hard drive again.
    So this basically told us that there appears to be something either wrong with the hard drive, or something got really screwed up in the software along the lines and by me copying all my old files back over, I just ended up bringing the screwed up file back over with it! (despite not copying over any settings of any kind) So I am still extremely confused as to what is going wrong... did some boot sector possibly get screwed up may be?

  • MacBook Pro (10.7.3) not shutting down after updating to latest iTunes

    This is a bit of a strange one, and after searching high and low, I haven't seen any other references to it, so...here goes:
    I'm working on a MacBook Pro (13-inch, Mid 2010) running OS X 10.7.3, and the complaint is this: the system will not shut down or eject a connected iPod (classic) or smartphone (Verizon Android phone) after updating to the latest version of iTunes.
    I've been troubleshooting this for several days now, and I've tried the following:
    1. Created a new admin account and tested from there. No change.
    2. Created a backup image of the hard drive, erased & reinstalled 10.7, created temp admin account - issue resolved, but iTunes library unable to open because it was modified by a newer version of iTunes.
    3. Ran software update to bring system current (as of 20 April 2012)
    4. Issue reappears after software update.
    5. Reinstalled 10.7.3 from Recovery partition.
    6. Again, issue resolved, but unable to open iTunes library modified by newer version.
    7. Update iTunes, issue returns.
    I actually did several variations of the erase & install routine, as well as several admin accounts, but the basic gyst of it is that after updating iTunes, the system hangs at the spinning gear on shutdown every single time.
    The version of iTunes that is reinstalled with Lion is 10.5.1. I don't know which version between that and 10.6.1 is causing the problem.
    Not sure where to go from here, so I figured I'd throw it out to the community.
    Thanks.

    Well, after throwing my hands up in the air, I returned the MacBook Pro and iPod classic to their owner because I'd held onto them for over a week trying to troubleshoot the issue with no success.
    Two days later, she contacted me and told me her iPod was the culprit -- it had some bad sectors on the hard drive. I had thought to check that, but she had data on the iPod that wasn't backed up anywhere, so I back-burnered that until later.
    Glad to see I'm not going insane, though. ;^)

  • My macbook pro will not shut down

    Hello,
    please help. I have a brand new computer - MacBook pro - 2.2 GHz, Intel Core i7, Mac OS X 10.6.7. When I bought it, I followed the onscreen instructions and "transferred" my old computer, 4 year old MacBook, onto the new one (my accounts, with all the documents, preferences, etc). Now, for some time, before getting my new computer, I had been experiencing problems on my old one: namely, it was not shutting down and I had to "force" it by pressing the switch. I should have known better than transferring the old comp's settings and accounts onto the new one. I didn't and now my new computer is also not shutting down. Does anyone know how to find where the problem is and how to eliminate it? Do I have to backup all, erase, and reinstall everything or is there a less drastic way to cure my afflicted computer?
    Thank you!
    P.

    Choose Force Quit from the Apple menu and close Outlook from there.
    (123063)

  • MacBook Pro will not shut down

    A principal at my district has a MacBook Pro 15-inch Early 2008 (2.4/2X1GB/200-5400/256VRAM/AG) running OS 10.5.8 that will not shut down. When shut down is chosen, the computer restarts instead of shutting down. It does not matter how shut down is chosen, whether it is from pull down menu, keyboard command, click on shutdown in the login menu, etc. I have tried resetting PRAM, SMC, starting up from a known good system, and run diagnostics applications (which turn up no problems). The only way to get the machine to tunr off is hold the power button down until it shuts off.
    The user complains it also gets very hot when he leaves it sitting open in sleep mode. I have not observed that particular symptom. It also tend to run down the battery faster than it should (battery check shows it to have 80+% of it's original capacity.) But Activity Monitor does not show any unusual activity.
    Any suggestions what I can try next to figure this thing out?
    Thanks.

    On occassion (like tonight) my MacBook Pro will not
    shut down - even when I attempt to force quit. Any
    suggestions?
    Happens here too, but very rarely. In my case it mostly happens late at night when OS X is supposed to run some internal maintenance jobs, maybe some of them do not allow a shutdown?
    Does holding the power button down for approx. 10 seconds work? If yes, then I would not worry about it. If no, there is something seriously odd and I would report it to AppleCare.
    Cheers,
    Uwe

  • MacBook - bluetooth doesn't work and system will not shut down

    Hi all together!
    I have a problem with my MacBook with the newest updated Tiger 10.4.11: First the bluetooth went off and after using the hardware test the system sayed "no hardware problems". After this I recreated my system with the original MacOS-CD. It shut down properly but the bluetooth still didn't work (Meanwhile I've bought one of that 10 EURO external mini bluetooth adapter and it works). After updating, it did not shut down again and showed that bad "circle turning string thing". Then it went blue and nothing else happened. Sometimes it shuts down regularly but the most times I have to use the button for 5s. I don't think that's healthy for the computer. It seems that no one of my friends knows why this happens.
    Greetings

    Well, I can't guess for how long it has been like this. Don't take responsibility for something that isn't your fault, even if it is your friend's system. I wont. Should it be your fault I hope you tell us what measures you did trying to help.
    Say what PSU you got. Model and name and specs. please.
    The only case-to-motherboard connections you really need is  Power. Start with getting that right according to motherboard and case manuals. You will probably not be able to see the text printed on motherboard about pin setting. And guessing will be of little help here. If you know what case it is Internet is your friend.

  • New Macbook Pro will not shut down.

    Hi,
    So I just got a new Macbook Pro four days ago from the Apple store and I'm already running into a little bit of trouble, that being my macbook will not shut down. Once I open the shut down window, the normal countdown that comes with it usually will not appear and I am incapable of clicking the shut down button. I have not downloaded anything onto my mac besides Microsoft Silverlight, Adobe Flashplayer, and a pdf document of my receipt from the apple store. I have burned some of my music CDs into itunes and browsed the web (nothing fishy; just some shopping, movie streaming from netflix and youtube, and reading articles online published by universities). Should I take the computer to the Apple store or is this something I can fix on my own?
    Thanks so much

    If I were you I'd take it back to the Apple store and let someone at the Genius Bar take a look at it. The worst case is you made an extra trip, but at least this way you can exchange it immediately if there's a problem. You only have a 14 day window for this, might as well take advantage of it.
    The only other thing I can suggest is to open the Force Quit option from the Apple icon in the upper left corner. See if there are any apps that show Not Responding. If there are any like that, force quit them then try to shut down.

  • MacBook will not Shut Down or Restart

    My MacBook will not shut down or restart from the apple menu, nor from any other dialog box that pops up, after an update, for instance. The only way I can turn it off/restart is by using the power button. I have tried archiving and installing OS X, but I am still having this problem. Does anybody know how to fix this?

    Hi Henry,
    Help here: http://docs.info.apple.com/article.html?artnum=303319
    Second, make sure you have all your updates. Click the Apple logo in the Menu then click Software Updates.
    Reset PRAM by holding option-command-P-R keys down during startup until you hear the chime at least three or four times.
    Resetting the PRAM is a standard procedure for the problem you are experiencing.
    Also, run Disk Utility and Repair Disk Permissions. DU is located here:
    Applications/Utilities. Launch DU, select MacintoshHD in the panel on the left, then click Repair Disk Permissions. Quit DU and reboot.
    If you need further assistance, please post back.
    Carolyn

  • My new MacBook Pro does not shut down

    Hello,
    please help. I have a brand new computer - MacBook pro - 2.2 GHz, Intel Core i7, Mac OS X 10.6.7. When I bought it, I followed the onscreen instructions and "transferred" my old computer, 4 year old MacBook, onto the new one (my accounts, with all the documents, preferences, etc). Now, for some time, before getting my new computer, I had been experiencing problems on my old one: namely, it was not shutting down and I had to "force" it by pressing the switch. I should have known better than transferring the old comp's settings and accounts onto the new one. I didn't and now my new computer is also not shutting down. Does anyone know how to find where the problem is and how to eliminate it? Do I have to backup all, erase, and reinstall everything or is there a less drastic way to cure my afflicted computer?
    Thank you!
    P.

    Hi,
    running the activity monitor and select System Processes, set the window to see allrunning processes and sort by CPU usage, close all applications that are using and try to shut down your Mac, then identifies what the process that consumes more CPU percentage.
    Regards

  • MacBook Pro 2013 will not shut down without restarting.

    I got a macbook pro a month ago and it will not shut down without pressing down on the power button. Using the normal Shut down options only restarts the computer. I have done all the disk utility repairs, installed new mountain lion, reset the PRAM several times, and ran software repair from doing the shutdown hold D. I also checked to see if the PRAM is good, and it is Ok in systems utilities. It will also restart when i have not touched the computer for 10 or so minutes and will go to locked user log in.
    I really don't know what else to do. If you need more details let me know. Any advice?
    Thanks

    Thanks!
    I tried this and discovered something new. I noticed that if the computer is charging while shutdown, the computer will still restart. However, if the computer is charging and you shutdown, then unplug the charger, it will remain off. It will also resume normal shut down and sleep if you shut down while unplugged, now. An idea why it will still restard while plugged in though? If not i very much appreciate your help so far!

  • My macbook pro will not shut down. It tells me that safari has cancelled shut down and to quit safari and try again, but every time I try to quit safari it won't let me. I need help...I don't know what to do.

    My macbook pro will not shut down. It tells me that safari has cancelled shut down and to quit safari and try again, but every time I try to quit safari it won't let me. I need help...I don't know what to do.

    Have you tried holding the power button down for several seconds? I would try the force quit as mentioned earlier first, or go to the Activity Monitor in Applications>Utilities and try force quit there.

  • Macbook pro will not shut down. Will someone help me?

    My husband's macbook pro will not shut down. Tried everything.  This occurred right after installing photoshop cs5.

    Have you attempted holding down the physical power for 10 seconds.

  • Macbook Pro will not shut down AND other issues...

    Macbook Pro will not shut down. Not using the POWER button, not using control/alt/command/esc, not using force quit, and obviously not by selecting Sleep or Shut down from the Apple menu.
    Force quit will not even pop up when selected.
    Top row keys do not work either, have gone into settings and switched them to F keys and back again, no luck.
    iPhoto will not import photos and will not shut down, gives me a message stating it is importing photos (nothing is connected to computer though). Baffling.
    HELP! Computer is only a month old
    Thank you everyone xx

    Please make a Genius Appointment and take it in for service.

  • MacBook Pro will not shut down properly

    MacBook Pro will not shut down properly. Gray screen appears with spinning gear but will not shut down completely.

    If you have more than one user account, these instructions must be carried out as an administrator.
    If you have an optical drive, make sure there is no disc in it.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged during the time something abnormal was happening. That time might be before or after the boot.
    For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. If the problem is a system crash or shutdown failure, post the messages from before the boot time, when the system was about to crash or was failing to shut down. In either case, please include the BOOT_TIME message at the beginning or the end of the log extract.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful.

  • MacBook will not shut down or go to sleep

    My MacBook is not shutting down or going to sleep.
    When I try to shut down: The desktop disappears as normal but then the plain blue screens appears (with the little circle down the bottom which spins (not the beach ball)) and it just stays there forever. To shut down I need to hold the power button for 10 seconds.
    When I try to put the MacBook to sleep by closing the lid: The light in the bottom right hand corner comes on but it does not "pulse" - suggesting it has not gone to sleep.
    When I try to put the MacBook to sleep using the Apple (top left hand) menu: Nothing happens.
    I am not 100% sure when this started happening, but I believe it either started happening after:
    a) The firmware update which was supposed to fix the "mooing" problem"; or
    b) One of the system software updates.
    If you need my current system/firmware version, you will have to tell me how to do this because I don't know how to find these numbers.
    This is really frustrating because I move my laptop around a lot so I would like to be able to use the shut down/sleep functions. Any help would be greatly appreciated.

    First couple things to check is do you have any external drives plugged into the Macbook? My macbook would sleep because I had an external drive that prevented it from sleeping.
    Also, check what's loading at Startup. There might be a program that's preventing this. Something that constantly needs internet access would cause this. Open up your System Preferences/Accounts/Login Items. See if something in there could be causing the problem.
    Hope that helps a little.
    AL

Maybe you are looking for

  • Credit Check againt letter of credit.

    hi, This is regarding credit check of sales order against FD. If the letter of credit belongs to company 001 and sales order contains any line items materials other than company 001. It gives an error EI574 "Financial Doc data check result not ok". I

  • BI Publisher 11g. Plotting multiple lines in a line graph

    Hi, We have a requirment where we need to show multiple lines in a line graph. I have gone through the earlier posts for this topic but when I am following the same steps I am not able to resolve the problem. I have 3 mterics: Month (which will be X-

  • Shared photo-stream, makes long file names with 42 random characters

    Windows icloud 3.1, in a shared photo-stream, makes file names with 42  random characters long. It didn't do this in iCloud  2. I have installed  iCloud 3.1 on a windows 8.0 and 8.1 machine and two Windows 7 machines.  They all do the same thing.  It

  • PLEASE HELP ME..!! Mac shut down improperly..!!

    Hi.. I had to improperly shut down my mac (the power button) a couple of times for the first time today..Needless to say i'm not happy and am concerned because incidents like these use to result in missing files on windows which later resulted in fre

  • RFX response Workitem in UWL of approver even if it is closed

    Hello experts, In a scenario, if the RFx response is closed, that is 'transaction completed'. But still the work item appears in UWL of the approver and 'Approve' button is enabled. Can anyone tell me how to close the RFx response, so that the work i